Star Limousine

Star Limousine

Rochester, MN
 
4.4
out of 5.0
Quality of Service:
(4.6 / 5.0)
Responsiveness:
(4.3 / 5.0)
Professionalism:
(4.6 / 5.0)
Value:
(4.2 / 5.0)
Flexibility:
(4.3 / 5.0)
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

We used Star Transportation for 3 hours for transporting our bride/groom party for photographs. The driver was wonderful, he was thinking a step ahead - making sure we all had water and holding umbrellas up during pictures to provide us with some relief from the scorching heat. Overall my experience was 5 stars. From the staff that answered the phone when I called to make changes to my reservation to our fabulous driver. Worth every penny. Happy bride/wife!

  • Wedding: 2+ years ago
Services Used: Transportation
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Anonymous
1 Review
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

We booked a limo for our wedding only a week before the actual wedding day. We had been trying for months to find a classic car and when that fell through we just decided to go with a limo. Star limo had a few limos available still. We only needed it for an hour and 15 minutes and they gave us an all-inclusive rate (limo, tip, and taxes) for $120. Not bad in my opinion.

What was nice was the driver showed up at the church earlier in the day and just walked in and asked me what entrance we wanted to be picked up at that afternoon. Our church has multiple entrances, so it was nice that he went out of his way to stop by and double-check that for us. Because it did matter (we wanted to go right from our exit outside the church and into the limo). So I'm glad he figured that out ahead of time! When he stopped by he said he would even be at the church early that afternoon. That was really nice of him, especially since we weren't paying anything extra for him to be there 15 minutes earlier. We did finish using the limo a little early, so it probably all evened out in the end.

When he picked us up he had a little red carpet rolled out and a "just married" sign on the limo. Cute. He held the doors open for us always, and drove very carefully. He also made sure that the temp in the limo was just right for us, and showed up how to change it ourselves too if we wanted.

My only complaint is that they said the limo would hold 8 to 10 passengers. I don't know if that is kids or what. But we had 8 adults in the back and it was rather crowded. I was hoping that 10 could fit so that our ushers could ride with too, but it was already way to crowded with just the bride, groom, bridesmaids, and groomsmen. Our photographer ended up sitting in the front with the driver and that worked out well.

The driver drove us around town for an hour - wherever we wanted to go to take photos. We would just direct him from stop to stop, and he had no problem handling our requests. Then he dropped us off in front of our venue (the Art Center) right on time.

The limo also had champagne glasses in it and nonalcoholic champagne (which we didn't actually drink). You can provide your own alcohol. We brought a bottle of alcoholic champagne and drank that with the glasses they provided. One bottle wasn't enough for 8 people - so I would recommend bringing more!

Overall, Star Limo was very courteous and was a great value for what we paid. I would recommend them for anyone's wedding. If you just need an hour like we did, maybe wait until closer to your wedding to book. Otherwise they will try to sell you their $1000 8 hour wedding packages which are way too expensive in my opinion. But an hour and 15 minutes for $120 wasn't bad in my mind!

  • Wedding: 10/17/2009
Services Used: Transportation
4.7/5.0
  • Quality of Service: 5.0
  • Responsiveness: 3.5
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

We were very happy with our Limo - we had a 14 passenger Ford Excursion and it was in fabulous condition. Our driver was very polite and accomodating - even following our photographer into some tricky places! Our only complaint would be that it was a bit difficult to communicate - we sent out itinerary to our contact twice with no response and were later called the week before our wedding asking where our itinerary was. We also asked to not have any of the 'just married' hoopla - red carpet, signs, etc. - but that was not communicated to our driver. Fortunately it was caught by one of my assistants and was taken care of before I saw it! We got a great deal since we were on a Sunday and Lifetime Fitness members - so be sure to ask!

  • Wedding: 08/16/2009
Services Used: Transportation
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hilly1601
9 Reviews
4.5/5.0
  • Quality of Service: 5.0
  • Responsiveness: 4.0
  • Professionalism: 5.0
  • Value: 4.0
  • Flexibility: 4.5

The driver was very nice and professional. He was extremely flexible with us and offered to stick around in case we needed anything (without any extra charge). He even made a late night food stop for the wedding party. The only problem we had was an extra charge after the event, but after speaking with the company, this was cleared up immediately.

  • Wedding: 05/24/2009
Services Used: Transportation
4.2/5.0
  • Quality of Service: 4.0
  • Responsiveness: 4.0
  • Professionalism: 5.0
  • Value: 4.0
  • Flexibility: 4.0

The limo driver was very nice and professional and the limo was on time and there were no problems getting to the reception. The condition of the limo was great. The customer service people were very responsive and organized. We have no complaints about them and would definately use again.

  • Wedding: 2+ years ago
Services Used: Transportation
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Private User
5 Reviews
4.5/5.0
  • Quality of Service: 5.0
  • Responsiveness: 4.0
  • Professionalism: 4.0
  • Value: 4.5
  • Flexibility: 5.0

Star Limo is able to provide all your transportation needs. They were very accomodating as we updating the details of our wedding transportation and were flexible throughout the day. They also provide a free sedan transfer at the end of the night if you book the weddding limo package - it was nice to not have to worry about booking another ride.

  • Wedding: 11/01/2008
Services Used: Transportation
2.3/5.0
  • Quality of Service: 4.0
  • Responsiveness: 2.0
  • Professionalism: 3.0
  • Value: 2.0
  • Flexibility: 0.5

asked for a certain color and got the run-around. Ended up not getting the limo we wanted, but they gave us a gift certificate

  • Wedding: 08/23/2008
Services Used: Transportation
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

We had a Escalade Limo from Star Limousine. I have no complaints about our experience with them. The driver was on time. The limo was clean. They called us to confirm everything- one less phone call I had to make. I'd use them again.

  • Wedding: 08/08/2008
Services Used: Transportation
4.9/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 4.5
  • Value: 5.0
  • Flexibility: 5.0

everything was on time and great.

  • Wedding: 07/05/2008
Services Used: Transportation
4.0/5.0
  • Quality of Service: 4.0
  • Responsiveness: 4.0
  • Professionalism: 4.0
  • Value: 4.0
  • Flexibility: 4.0

Driver was dressed very nicely, opened doors, drove where ever we asked to go, and was very polite.

  • Wedding: 06/21/2008
Services Used: Transportation
4.7/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 3.5
  • Flexibility: 5.0

LOVED THIS LIMO COMPANY! We had a great experience. We rented the Stretch H2 as we had a large wedding party. Our driver was very professional and willing to make an unscheduled stop. This is the service to go with hands down. To top it off the prices were reasonable, not cheap but reasonable.

  • Wedding: 10/13/2007
Services Used: Transportation
4.4/5.0
  • Quality of Service: 4.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 4.0
  • Flexibility: 4.0

The limo was nice and clean. The driver was very proffessional and did everything we asked. It felt like we did not have to worry because they were so professional about everything.

  • Wedding: 12/15/2006
Services Used: Transportation
3.9/5.0
  • Quality of Service: 4.0
  • Responsiveness: 4.0
  • Professionalism: 4.5
  • Value: 3.5
  • Flexibility: 3.5

they really treat you like a celebrity. they took us on rides in the vehicles when i couldn't decide between two and had a great bottle service. the driver was courteous and fun and they responded to our every request.

  • Wedding: 08/11/2006
Services Used: Transportation
4.8/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 4.0
  • Flexibility: 5.0

We used the trolly at Star Limo. They decorated the inside with flower petals, allowed us to listen to our own music, and have a bit to drink too. We went to Silver Lake for photos. The bachelor party also used Star Limo services. If you get the chance, request Ralph to be your driver. You won't regret it!

  • Wedding: 09/25/2005
Services Used: Transportation