Southfork Ranch Reviews
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4.4 out of 5 rating
4.4 Good
4.4 out of 5 rating
7 reviews
88% recommend it
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Quality of service 4.3 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.3 out of 5 rating
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Value 4.4 out of 5 rating
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Flexibility 4.6 out of 5 rating
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Aaron M. Sent on 12/05/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect and Wedding ready!
All staff was professional and prompt. Felt very at ease having the lovely Southfork Ranch staff take cate of my Wedding. They made everything so easy and were consistently making sure I had everything I needed! I would definitely recommend them!All staff was professional and prompt. Felt very at ease having the lovely Southfork Ranch staff take cate of my Wedding. They made everything so easy and were consistently making sure I had everything I needed! I would definitely recommend them!-
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+2 photos
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Quality of service
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Lukas Sent on 03/19/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Working with Lisa Covington was such a great experience. The venue was already decorated (for Christmastime) and the food was delicious! Lisa met with us it seemed like a million times to help us make our day perfect. Would highly recommend!Working with Lisa Covington was such a great experience. The venue was already decorated (for Christmastime) and the food was delicious! Lisa met with us it seemed like a million times to help us make our day perfect. Would highly recommend! -
Quality of service
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User1913887 Sent on 11/10/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Lisa Covington is a joy to work with. She is making this whole process a great stress-free experience!Lisa Covington is a joy to work with. She is making this whole process a great stress-free experience! -
Quality of service
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Nicole Sent on 04/13/20144.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Southfork ranch is a beautiful place to get married mine was outside they had horses and longhorns out for the wedding at night time everything was lit up in white lights. Lisa the wedding planner was soo sweet through the whole process made sure everything was perfect the food was homemade and amazing all of my guest loved itSouthfork ranch is a beautiful place to get married mine was outside they had horses and longhorns out for the wedding at night time everything was lit up in white lights. Lisa the wedding planner was soo sweet through the whole process made sure everything was perfect the food was homemade and amazing all of my guest loved it -
Quality of service
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Laurie Sent on 02/20/20174.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff at SouthFork was wonderful! Lisa did a great job communicating with us and the serving staff was amazing. They were always on their toes and gave us service with a smile! We thoroughly enjoyed being there and our guests loved the historic aspect of the property.The staff at SouthFork was wonderful! Lisa did a great job communicating with us and the serving staff was amazing. They were always on their toes and gave us service with a smile! We thoroughly enjoyed being there and our guests loved the historic aspect of the property. -
Quality of service
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Sarah Sent on 06/25/20084 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
As affordable as a nice hotel with a lot more character. We opted for fajitas and enchiladas in true texas style and they were GREAT!!! The food was phenomenal! I didn't like that our coordinator left about an hour into the reception....a little disappointing, but I think that is typical with this venue.As affordable as a nice hotel with a lot more character. We opted for fajitas and enchiladas in true texas style and they were GREAT!!! The food was phenomenal! I didn't like that our coordinator left about an hour into the reception....a little disappointing, but I think that is typical with this venue. -
Quality of service
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Carol Sent on 09/06/20162.4 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
This review is provided by the mother of the bride. We booked this venue for an afternoon reception only and it was the only one booked for that day. First, the servers should've been much more attentive the whole time and they were not helpful at all during the cake cutting. Next, double check, triple check, quadruple check your final contract BEFORE signing it and paying the balance owed. Lisa Covington took it upon herself to remove, from the contract, the father-of-the-bride's specially ordered keg of beer. According to an employee, she did it for "her reasons" which had nothing to do with a request from the bride and groom or the bride's parents, nor were we consulted before doing so. Not only did she dodge all questions but made no attempt to rectify the situation. To make matters, worse she confronted the bride at the reception, then promptly disappeared for the rest of the day. The bar staff that remained went out of their way to provide a comprise suitable to all parties. The contract also included horses to be in the field directly across from the reception building but they were not there. The room was decorated nicely and there was plenty of room for all in attendance.
The food was good. Lisa Covington is over-the-top friendly but my advice is to keep it all business when it comes to your transaction. In an attempt to alleviate the same issues for future guests, we brought the matter to the attention of Senior Level Sales and Marketing Personnel. After a quick receipt confirmation and promise to investigate, we have heard nothing since which was 45 days ago.This review is provided by the mother of the bride. We booked this venue for an afternoon reception only and it was the only one booked for that day. First, the servers should've been much more attentive the whole time and they were not helpful at all during the cake cutting. Next, double check, triple check, quadruple check your final contract BEFORE signing it and paying the balance owed. Lisa Covington took it upon herself to remove, from the contract, the father-of-the-bride's specially ordered keg of beer. According to an employee, she did it for "her reasons" which had nothing to do with a request from the bride and groom or the bride's parents, nor were we consulted before doing so. Not only did she dodge all questions but made no attempt to rectify the situation. To make matters, worse she confronted the bride at the reception, then promptly disappeared for the rest of the day. The bar staff that remained went out of their way to provide a comprise suitable to all parties. The contract also included horses to be in the field directly across from the reception building but they were not there. The room was decorated nicely and there was plenty of room for all in attendance.
The food was good. Lisa Covington is over-the-top friendly but my advice is to keep it all business when it comes to your transaction. In an attempt to alleviate the same issues for future guests, we brought the matter to the attention of Senior Level Sales and Marketing Personnel. After a quick receipt confirmation and promise to investigate, we have heard nothing since which was 45 days ago. -
Quality of service
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