Sheraton Springfield Monarch Place Hotel Reviews
Sheraton Springfield Monarch Place Hotel
Springfield, MAReviews
4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
7 Reviews
98% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
7
Weddingwire
4.9/5
7 reviews
Google
4.1/5
1553 reviews
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Liz Sent on 12/21/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Cannot say enough good things about the staff at the Sheraton. I had a Disney themed wedding here this November, and everything came out just as I would have hoped. Kristen and the rest of the Sheraton staff were so accommodating and understanding of our needs (especially since I have an especially needy family). Anyways, from the ceremony space to the reception room, everything was organized and decorated just as I would have hoped. Awesome staff, AMAZING food, great flexibility, everything you want for your wedding day!Cannot say enough good things about the staff at the Sheraton. I had a Disney themed wedding here this November, and everything came out just as I would have hoped. Kristen and the rest of the Sheraton staff were so accommodating and understanding of our needs (especially since I have an especially needy family). Anyways, from the ceremony space to the reception room, everything was organized and decorated just as I would have hoped. Awesome staff, AMAZING food, great flexibility, everything you want for your wedding day! -
Quality of service
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Kayla Sent on 12/30/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sam and her staff were so helpful and we loved how everything came out!Sam and her staff were so helpful and we loved how everything came out! -
Quality of service
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Jessica Sent on 12/23/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The wedding venue was just perfect. Staff was very accommodating with any requests that we had. Samantha the wedding coordinator was very professional with email responses, inquiries and day of- just so helpful. We would recommend the Sheraton to anyone looking for a reasonable flexible wedding venue!The wedding venue was just perfect. Staff was very accommodating with any requests that we had. Samantha the wedding coordinator was very professional with email responses, inquiries and day of- just so helpful. We would recommend the Sheraton to anyone looking for a reasonable flexible wedding venue! -
Quality of service
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User1392537 Sent on 10/22/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
amazing to work with! loved everything about the experience.
Beautiful for our new years wedding.amazing to work with! loved everything about the experience.
Beautiful for our new years wedding. -
Quality of service
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Sarah Sent on 11/30/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
What a terrific event! The value was good for the money. The staff was so kind and helpful. They really made us feel like VIPs. I would recommend this venue to anyone!What a terrific event! The value was good for the money. The staff was so kind and helpful. They really made us feel like VIPs. I would recommend this venue to anyone! -
Quality of service
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User1210976 Sent on 06/22/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
The wedding planner their is an amazing help,after doing a walk-through she sent me a cute card in the mail thanking me for coming to see them. Very friendly and extremely helpful.The wedding planner their is an amazing help,after doing a walk-through she sent me a cute card in the mail thanking me for coming to see them. Very friendly and extremely helpful. -
Quality of service
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User1965468 Sent on 12/11/20144.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Event planner was great! Event room was way too hot & they could not adjust the temperature of the room. Also, the wait staff mixed up some orders and continuously rushed us during service and the cutting of the cake. That was both frustrating and annoying. The price was excellent, the food was delicious and our room was fantastic!Event planner was great! Event room was way too hot & they could not adjust the temperature of the room. Also, the wait staff mixed up some orders and continuously rushed us during service and the cutting of the cake. That was both frustrating and annoying. The price was excellent, the food was delicious and our room was fantastic! -
Quality of service
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