Shepherdsfield Reviews

Reviews

• Titus Sent on 01/10/2025
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  This venue is beautiful, and the owners are truly amazing!!

  My fiancée and I both felt compelled to share our experience due to the exceptional kindness and communication from the owner John. 
  From the moment we toured the venue, we knew this was a very special place. John took the time to get to know us as well as walked us through every detail of the space. He answered all of our questions and offered helpful suggestions without being pushy. It was very clear to my fiancé and I that John truly cared about making the venue perfect and customizable for every couple. 
  John's kindness and willingness to work with us really stood out. He was so quick to follow up after our visit and continued to be supportive and understanding of our situation. 
  If you're looking for a venue where the owner goes above and beyond to make your day special, Shepherdsfield House is definitely worth considering! My fiancée and I would highly recommend this venue for anyone looking for a beautiful location and a genuinely caring owner. 
  
• Hannah Sent on 09/20/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  So far our experience at Shepherdsfield has been nothing but amazing! John is extremely flexible and his goal is truly to make sure you and your loved one have the best day ever. The venue is beautiful and open to make it your own. We can't wait for our wedding next year here!
• Brandis Sent on 08/21/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  If we could give John and Stephanie more than 5 stars we would. They are some of the most amazing and wonderful individuals who worked tirelessly to make our wedding special. The venue is gorgeous, offering stunning views of the central Oregon landscape. Our wedding would not be what it was without them, they are truly the greatest hosts.
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• User2851562 Sent on 09/12/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0

  Excellent customer service. purchased our wedding set through here. Quality products and a knowledgeable staff.
• Sydney Sent on 08/14/2014
  4.8 out of 5 rating

  4.8
  • Quality of service
    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    4 out of 5 rating
    4.0

  The Shepherds are the nicest people, and they really try to accommodate you as much as possible. They opened the doors of their home for us to enjoy our special day in amazingly beautiful scenery! The price was affordable and the value was amazing! 3 days with camping permission and really the ability to almost do whatever you would like to make your day what you dreamed of! I would recommend this venue to anyone and everyone!
• Ashley Sent on 09/26/2020
  1.4 out of 5 rating

  1.4
  • Quality of service
    1 out of 5 rating
    1.0
  • Average response time
    1 out of 5 rating
    1.0
  • Professionalism
    1 out of 5 rating
    1.0
  • Value
    3 out of 5 rating
    3.0
  • Flexibility
    1 out of 5 rating
    1.0

  Would give 0 stars if I could

  I am so incredibly disappointed and frustrated with how John Shepherd handled postponing my wedding. Might you, we put down our deposit over a year in advance to reserve the venue for an entire weekend, Friday-Sunday. We obviously did not foresee COVID happening and altering all of our plans.
  
  I reached out in April, 3 months before my wedding date, to ask how this venue was handling postponements due to COVID. He said COVID will go away and it will all work out. John said we could just have a masquerade or have a mid-week option since “so many are unemployed”. When I specifically asked about 2021 dates he told me he was not ready to explore 2021 options.
  
  John finally told me that some people were getting an option for a refund. After about several emails back and forth I requested that he tell me future dates we could move our wedding to in 2021. He started with giving me 2020 Sunday only dates. I explained that I needed 2021 summer dates. The pushback from John was exhausting!
  
  Throughout this process John made several political comments such as, “Gov. Brown is still hiding under her desk...” and “Once the initial onslaught is passed, hospitals will be able to treat and save all but the weakest among us. Like usual.” “I expect us to be back to normal in 2 months for sure. But then again, this is Oregon… Lol.” These comments were unappreciated and so unprofessional!
  
  I emailed and asked John for a refund. He emailed back with that our deposit was nonrefundable, no exceptions. Every other vendor was apologetic about COVID, reached out to me first to see how they could help during this pandemic, and transferred our date with ease. I am appalled by the lack of empathy and lack of professionalism from John Shepherd.

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