River Hall at the River Inn Reviews

2 | Memphis, TN
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2 Reviews for River Hall at the River Inn

Recommended by 100%


5.0 out of 5.0
  • Quality of service 5.0
  • Professionalism 5.0
  • Flexibility 5.0
  • Value 5.0
  • Average response time 5.0
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  • Katie

    Katie Rose Carnes · Married on 06/22/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    River inn penthouse suite

    The river inn was nothing short of exceptional! We loved the genuine staff and the outstanding service!!

    Sent on 06/24/2019
  • J

    Jill · Married on 05/28/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had a beautiful low-key wedding along the Mississippi River, thanks to all the staff at the River Inn, and especially thanks to Jennifer Rorie, the event manager. We were initially a little worried as we went through 3-4 event planners over the span of our engagement and wedding, but Jennifer quickly assuaged our fears. She was very organized and proactive in making sure everything was addressed in advance of our date.

    The staff at The River Inn also expertly navigated the effects of a natural disaster to make sure we had the perfect wedding. When both power and gas went out from the major storm the night before our wedding, we arrived on the morning of our wedding to find Paulette's providing our guests with an ever-expanding choice in breakfast, and Jennifer and the owner of the River Inn assuring us of all their contingency plans to make sure they would be able to serve us and our guests for our reception that evening.

    We were also pleased with the food service through Tugs. Keri, the manager, and his staff were very considerate about having specialty options available for guests who had food restrictions (gluten-free, allergen free, vegetarian, etc.). They even made our signature wedding cocktail from an old family recipe for a very reasonable price! We cannot overstate the efficiency of the River Inn. From the highest levels of management to the wait staff who worked our wedding, everyone was extremely courteous, thoughtful, and willing to do anything to assure we had every detail in place for our special day. We are surprised how affordable this location is (compared to other Memphis venues), considering their high standards for quality service.

    Sent on 08/27/2017

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