Renaissance Seattle Hotel Reviews

3 | Seattle, WA
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3 Reviews for Renaissance Seattle Hotel

Recommended by 99% of couples

4.9 out of 5.0
  • Quality of service 5.0
  • Professionalism 5.0
  • Flexibility 5.0
  • Value 4.7
  • Average response time 5.0

Awards

3
Order by:
  • C

    Cheryl Desimone · Married on 09/07/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Parents of the groom

    Connie and the entire team at the Renaissance Seattle were amazing. This was our primary hotel for our son's wedding. Connie was a pleasure to plan with and saw to every detail. From the planning for almost a year before to the five days our guests stayed, the service was outstanding. We had so many guests traveling from all over the country and every request was met with gracious service. Our guests were thrilled and we heard nothing but rave reviews. And a special shout out to Medhi the door ambassador who was amazing from the moment we arrived with two 85 year old parents needing wheel chairs and 11 pieces of luggage. He jumped into action unphased and accommodated us the entire weekend. He even found a wheelchair for one of our guests who had an unexpected fall so she could attend the wedding events. From distributing welcome bags to delivering packages quickly to entertaining our guests, it was a pleasure dealing with the Renaissance Seattle.

    Sent on 09/21/2019

    Renaissance Seattle Hotel's reply:

    Hi Cheryl,
    Thank you very much for taking the time to let us know about your experience and the rave reviews you received from your family and guests staying at our Renaissance Hotel! Thank you for especially recognizing two of our service super stars. We certainly feel blessed to have Connie and Medhi on our Team! Thank you for staying with us and we are looking forward to welcoming you back to our Hotel.

    Best regards,

    Pieter Koomen

    PIETER KOOMEN
    DIRECTOR OF CATERING & EVENTS
    Renaissance Seattle Hotel
    515 Madison Street, Seattle, WA 98104
    T 206.694.4971 F 206.624.8125
    Renaissance Hotels
    renhotels.com/seattle | facebook.com/renaissanceseattlehotel | twitter.com/renaissance_sea

  • A

    Alicia Anderson · Married on 08/25/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Took great care of our guests

    The Renaissance Seattle hosted a room block for guests of my sister's recent wedding. The hotel was a pleasure to work with from planning up until arrival and all of our guests including my parents were thrilled with the level of service they received. Several enjoyed breakfast on property as well.

    Sent on 08/28/2019

    Renaissance Seattle Hotel's reply:

    Hi Alicia,

    Thank you so much for taking the time to review our services for your sister's wedding! I am glad to hear that your parents and guests were thrilled with the level of service they received at the Renaissance Seattle Hotel.

    Thanks again and please let me know if we can assist you with any events in the future.

    All the best,

    Pieter Koomen
  • T

    Tim M · Married on 09/15/2018

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Super responsive and very personalized service!

    We loved planning our wedding with Pieter and Connie at the Renaissance Seattle Hotel! From suggesting just the right top floor space and set up to making menu suggestions plus assisting us with wine selections, it was a great experience. The service team surprised us with a few extra touches on the day of our reception that made our tables look so much elegant! Great, caring team and true professionals. Highly recommend!

    Sent on 07/15/2019

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