Quetzal Wedding Photo Reviews

109 | Cancun, MX
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109 Reviews for Quetzal Wedding Photo

Recommended by 99% of couples

4.9 out of 5.0
  • Quality of service 5.0
  • Professionalism 4.9
  • Flexibility 4.9
  • Value 4.9
  • Average response time 5.0

Awards

109

193 User photos

Order by:
  • S

    Shannon · Married on 11/09/2015

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      4.5

    We spent a lot of time reviewing photographers portfolios in Mexico and loved the style of Quetzal. They provided exactly what we were hoping for. Lots of fun, candid, action shots from our wedding as well as the appropriate amount of the traditional posed photos that are necessary. They always responded very quickly when we emailed them and showed up to our resort on time. It can definitely be nerve-racking working with vendors in another country but we never felt worried with Quetzal. They are truly great at what they do.

    Sent on 02/07/2016

    Quetzal Wedding Photo's reply:

    Thanks for your kind comments Shannon, we loved working with you and wish you both so many happy years together!!!! All the best. Ches & Bernie
  • M

    Marta · Married on 06/21/2014

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      4.5
    • Professionalism:
      5.0

    Really profesional and amazaing photos section

    Sent on 08/13/2014

    Quetzal Wedding Photo's reply:

    Was a pleasure !!! We love your wedding!!! http://quetzalphoto.com/2014/07/marta-koch/
  • User4478119 · 2+ years ago

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      4.0

    Ches and her team were wonderful!! Great with the candid shots as well as posed. She is so sweet and makes you feel very comfortable. Pictures turned out amazing!!

    Sent on 07/14/2015

    Quetzal Wedding Photo's reply:

    Thanks a billion for your sweet words. It was a true pleasure working with you :)
    Best wishes
  • User6400371 · 2+ years ago

    4.6
    • Quality of service:
      4.5
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Quetzal photo provided us with exactly what I wanted - unique, candid, and artistic photos. The team was super friendly and easy to work with, I'm very glad we decided to go with them for our wedding.

    Sent on 02/22/2016

    Quetzal Wedding Photo's reply:

    Thanks for your sweet words. Loved being part of your day!!!! :D
  • M

    Marsha · Married on 09/09/2014

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      4.5
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      4.5

    Mark and I are so thrilled with our pictures. Thank you for making the event as easy as possible to coordinate from the US and being reliable and professional to make our wedding incredible!!!

    We will use your services again as our family grows!!

    Mark and Marsha Bickler

    Sent on 09/30/2014

    Quetzal Wedding Photo's reply:

    Thanks Marsha and Mark . It has always been a pleasure working with you. Hope to see you soon!!
  • B

    Briana · Married on 08/26/2017

    4.4
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      2.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Overall it was a great experience working with Quetzal photography. The only complaint I have is that I wish there were more photos of what I requested. I really wanted the reactions of my bridesmaids & my father when they saw me. I also wish I had more photos of myself in my wedding dress, but the day was rushed. The photos came out beautiful & they were fun to work with.

    Sent on 11/08/2017

    Quetzal Wedding Photo's reply:

    Briana,
    Thank you for your review. We loved your wedding and we were delighted with how the images turned out! It was a pleasure spending the day with you and Gabriel's families. We are surprised that you were not completely satisfied with what we delivered in your gallery. It's possible that we did have more images of you in your wedding dress, and we could have provided them to you if we knew that you thought there weren't enough in your gallery. We love to make our clients extremely happy and we definitely try to provide everything they request. We are always open to communicate throughout the entire process, and would have loved to know your concerns during the wedding day or after the delivery of the images, so that we could have taken more or looked for more that would meet your request. We put our hearts and soul into telling the complete story of your day in the best possible. The day was a bit rushed, but we always have time to meet your expectations. We hope you treasure your photos for many years to come.
  • L

    Lauren · Married on 08/26/2016

    4.4
    • Quality of service:
      5.0
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      4.0
    • Professionalism:
      4.0

    We could not have been more happy with all of our wedding pictures! Quetzal exceeded our expectations... The energy they brought on the day was contagious and even our guests commented on how comfortable they made everyone feel. They worked well with our planner and the videographer as well, we barely noticed any of the shooters in the pictures. The Trash the Dress was also a blast with all three shooters returning!

    We asked for a dozen teasers to share during our home receptions the following weekend and Quetzal sent us 60 in less than a week! We were astounded by the swift turn around and high quality.

    Communication before the wedding was good, although I didn't feel that the three surveys that they requested were worth the time and effort since we ended up repeating most of the information during our in-person meeting the week before the wedding anyway. That being said, they were professional and organized throughout.

    We received far more photos than we expected with over 100 for the TTD and 350 for the wedding... We absolutely got the best value for what we paid and i would HIGHLY recommend their services. Thank you Ber, Chez, Ana and all!

    Sent on 12/02/2016

    Quetzal Wedding Photo's reply:

    Thanks so much for your sweet comments and feedback ;) Sending much love your way
  • M

    Maribel · event on: 08/15/2014

    4.4
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      3.5
    • Professionalism:
      3.5

    I've had the chance to meet this couple and the two are very nice

    Sent on 08/29/2014

    Quetzal Wedding Photo's reply:

    Thanks for everything!! was a pleasure working with you!!
  • T

    Taylor · event on: 11/20/2016

    2.2
    • Quality of service:
      0.5
    • Responsiveness:
      5.0
    • Value:
      1.0
    • Flexibility:
      1.5
    • Professionalism:
      3.0

    After a lot of research, I chose Quetzal to take our family portrait for our 2016 Christmas Card. Sadly, we are leaving Mexico without them. We received 56 images and will not be using 1. They are not a good fit for family portraits. We beilieve its the responsibility of a photographer to let you know when you need to look a certain direction, move your hair, smile, etc. From the pictures we received that clearly did not happen. Very disappointed and would not recommend this company.

    We spent $450 for less than an hour and 56 terrible photographs.

    Sent on 11/25/2016

    Quetzal Wedding Photo's reply:

    Greetings Taylor, Thank you very much for taking the time to review our services.
    While we are truly sorry we did not meet your expectations, we hope you accept the complimentary extra photos we provided as compensation for your unpleasant experience. We still love your portfolio and invite you to reconsider your thoughts. All the best