Pretty Entertaining Reviews

3 | Bristow, VA
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3 Reviews for Pretty Entertaining

Recommended by 68%

3

3.4 out of 5.0
  • Quality of service 3.5
  • Professionalism 3.5
  • Flexibility 3.5
  • Value 3.5
  • Average response time 3.0
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  • D

    Deborah · Married on 06/06/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Pretty Entertaining, helped my husband and I to enjoy our Daughter and Son-In-Laws wedding, along with eliminating any stress our Daughter might have had prior and during the wedding. Pretty Entertaining was of great assistance with the final wedding plans, decorating of the wedding venue capturing how our Daughter wanted the different rooms to look and helping to keep everyone on time during the entire wedding day, which started at 8:00 am and ended at midnight.

    Sent on 06/10/2014
  • M

    Marc · Married on 07/02/2016

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      3.5
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Stephanie is a great person to work with. She went well beyond the call of duty to make our wedding wonderful and took care of so many things we didn't even know about till much later. She was a pleasure to work with and she really understood our vision. She found us a lot of great vendors who were much more reasonable then we would have found. We would happily work with her again.

    Sent on 07/26/2016
  • G

    Grace · Married on 10/22/2016

    0.4
    • Quality of service:
      0.5
    • Responsiveness:
      0.5
    • Value:
      0.5
    • Flexibility:
      0.5
    • Professionalism:
      0.5

    Zero stars. Do not book this vendor. Stephanie canceled on us at 5am on the day of our wedding, provided no backup, and caused a two month long dispute over receiving just a partial refund. We effectively paid her to throw our wedding into disarray.

    Longer story: Stephanie cut off all communication with us the weeks leading up to our wedding (conveniently after we paid the final deposit). We had frantically tried contact her for weeks, only to get silence. As the day got closer, our vendors also started to complain that they hadn't heard from her and seemed to be nervous. After complete silence to everyone and then missing our rehearsal, she then emailed us at 5am on the day of our wedding to tell us that she would not be attending and claimed that she processed a refund. We were shocked, but obviously had to move on.

    It wasn't until after our honeymoon that we found out that she had not processed any refund. We of course received no response from her. Luckily, we had paid her through the third party vendor Honeyfund, so we reached out to them to intervene. It was then weeks of chatter between us and Honeyfund before they were able to secure a 50% refund. We tried to receive more, but then she cut-off all contact with them as well.

    Even before this, she claimed to have "email issues" and forgot to set appointments. We thought she was busy and foolishly gave her the full payment two weeks before our wedding. There was no backup planner offered, which was specifically in our contract. There was no assistant, whom we now believe does not exist. This was no sudden emergency. We believe that for weeks beforehand, she didn't plan on showing up. If we had some warning, we could've easily made changes. We're more than understanding if there's a crisis, but this is not what happened here.

    Our wedding was made so much more stressful by the fact that we had to undo the mess that her absence made. The amount of deceit with this vendor was staggering. Stay away!

    Sent on 04/03/2017

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