Skip to main content
Weddings

Pratt Abbott Cleaners Reviews

Pratt Abbott Cleaners

Pratt Abbott Cleaners

Portland, ME
4.8 out of 5 rating, 192 Reviews
View more information

Reviews

4.8 out of 5 rating
192 Reviews
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.9 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.7 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
89% Recommended by couples

Awards

192
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
  • S
    Suzan N. Sent on 11/23/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wedding dress preserved

    My sister had her gown which was my grandmothers 1932 princess style gown refurbished first then Pratt Abbott preserved it in 1991. It is stunning! This is why ai chose Pratt Abbott to reserve my Gunne Sax dress from 1985. They brought it back to its original white color and preserved in a beautiful box with a window. Thank you. Highly recommend
  • P
    Pat Sent on 10/03/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Destination Maine

    With a daughter living across the country and returning to Maine for her nuptials there were plenty of details to confirm. As mother of the bride, one of mine was to have her gown pressed and ready for the special day! I could not have been more pleased with the professionalism and attention to all my questions and concerns. Pratt Abbott did a fantastic job! The gown looked perfect and was ready exactly when promised. I will now be returning to have the gown cleaned and preserved. I HIGHLY recommend for your wedding gown needs!
  • illustration stars

    Are you interested?

    Send a message
  • K
    Kristen D. Sent on 10/03/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wonderful service, thank you!!

    We were so impressed with the fantastic service! The gals helping us went above and beyond to accommodate our travel and wedding weekend schedule. My daughter’s dress was picked up, steamed and prepared perfectly, and returned to our hotel in a very timely manner. Pricing was very fair. Wonderful advice was kindly shared with us to maintain the dress in good shape with the additional travel we had to the wedding location. After the wedding, once again arrangements were happily made to pick up the dress for cleaning with consideration of the bride and groom’s honeymoon schedule. Thank you Pratt & Abbott for making one of the many wedding logistics a pleasant and successful one!
  • Nellie
    Nellie H. Sent on 11/08/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Organized and clean

    She was incredibly helpful and really laid out the timeline for me and exactly what I should expect and she over delivered and returned the dress to me in perfect condition. Would highly recommend.
  • M
    Maxime Sent on 10/31/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    This is my regular dry cleaner and I brought my wedding dress here it was a great experience.

    This is my regular dry cleaner and I brought my wedding dress here it was a great experience. I can’t remember the price. It took about a month.
  • Rebecca
    Rebecca F. Sent on 08/15/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Quick and Easy

    Very much recommend Pratt Abbott. Originally my wedding dress cleaning was expected to be $300+ and take 4 months. Instead of this, my cleaning was about 1/2 of what was expected and I could pick up my dress after only 2 weeks. PLUS, it looked incredible!
  • L
    Lois S. Sent on 08/02/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Professional

    Such a comprehensive and professional experience having a wedding dress cleaned! Highly recommend
  • S
    Shirley P. Sent on 10/04/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Excellent and Responsive Customer Service

    My daughter was married in Scarborough Maine and since she was driving from NYC where she purchased her dress we assumed it would be well packed and in good condition! Much to our dismay, we were mistaken. I called Pratt Abbott and they were amazing! Chris said of course we can help you and they fix. When we rss as n out of time to drive to South Portland they delivered promptly. I can't recommend them enough!!
  • C
    Cam B. Sent on 10/04/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wonderful experience

    Pratt Abbott did an amazing job with every single one of the wedding outfits that we brought in to be cleaned and / or pressed. Highly recommend!
  • R
    Renee L. Sent on 10/20/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Good Option for Wedding Dress Steaming

    My planner recommended bringing my wedding dress to Pratt Abbott because I wanted to get it professionally steamed closer to my wedding venue. Staff were lovely, cost was good, and it was steamed nicely. I didn't have to do anything myself prior to wearing it for my wedding.
  • D
    Devin S. Sent on 08/29/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Last minute steaming of wedding dress

    After flying with my dress, I needed a last minute steam to get all of the wrinkles out and my coordinator recommended Pratt Abbott. They were super responsive and were able to help me last minute. My dress looked great. Would recommend their services!
  • M
    Mary K. Sent on 11/22/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Completely satisfied with this miraculous outcome

    The wedding dress of my husbands daughter was soiled beyond belief. A severe thunderstorm swept through the outdoor wedding. Mud everywhere. The dress was spoiled up to the knee. I cannot believe the results! Amazing!
  • D
    Deborah V. Sent on 08/29/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Daughter's wedding dress

    Very easy to do business with. Punctual and the dress looked great. Excellent communications with bridal team
  • K
    Kara A. Sent on 01/13/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great service!

    Great and fast service! My dress looks brand new again
  • M
    Marguerite T. Sent on 11/24/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Mother of the bride

    Pratt Abbott was so attentive and friendly. They did an amazing job on my daughter’s dress! I highly recommend them. They kept me in the loop and I’m so pleased we chose them!
  • Deirdre
    Deirdre Sent on 10/05/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Super friendly, professional wedding dress cleaners!

    We brought three wedding dresses to Pratt Abbott to be cleaned (along with two veils and a few non-wedding items). The staff who helped us were extremely professional and kind (Angela was great!) - the store was quite busy when we arrived and they were extremely apologetic about the wait. They were careful to catalog the state of the dress pre-cleaning and talked with us about our best options for preserving the dresses, particularly the largest which was a huge ballroom gown. Prices were reasonable and our items came back to us quickly and safely. Communication was excellent as well. I am considering bringing just my regular laundry to them because we had such a good experience!
  • S
    Sarah W. Sent on 02/16/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wedding dress cleaning

    I dropped off my wedding dress to Pratt Abbott a couple days after my wedding and picked up a few days later. The cleaning was done so carefully and the dress looked brand new. They even needed to remove parts of the dress for a better clean and put it back together like new. The service and experience exceeded my expectations and I would highly recommend.
  • A
    Ashley W. Sent on 08/02/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Very friendly, professional and quick.

    Pleasant experience. They staff was knowledgeable and friendly. I had already gotten married and just needed my dress cleaned for storage. They told me it would be a couple of months because I didn't need it by a certain deadline and it was done in half the time they anticipated.
  • Heidi
    Heidi L. Sent on 08/10/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    There expertise and experience is what I was looking for.! all our wedding gowns are precious, our gem..u

    We all want the best and expect nothing less. Trust in Pratt& Abbott.
  • K
    Kayla Sent on 11/30/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wedding Dress Cleaning

    Pratt Abbot took great care of my wedding dress, they were able to clean out all sorts of stains from the wedding day and bring it back to how it looked when I first bought it! I highly recommend them!
  • B
    Betsy T. Sent on 01/05/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wedding Dress Preservation

    Pratt and Abbott cleaned, made any repairs necessary, and boxed up my daughter's wedding dress for posterity. They were extremely professional and great to work with. I would recommend them to anyone.
  • A
    Angela R. Sent on 03/27/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Vintage wedding dress

    My daughter is getting married and wanted to wear my 28 year old wedding dress. It had never been clean since I wore it. It even had a coffee stain in the front! The cleaned it and it is so beautiful! So happy with the special are they took of this dress! Now my daughter can wear it! Thank you Pratt Abbott!
  • K
    Kira B. Sent on 11/11/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wedding Dress Cleaning

    Angela at Pratt Abbott took such great care of my dress. She updated me throughout the whole process and somehow got all the stains out! We even got a card from her congratulating us on our marriage. Very sweet!
  • Michelle
    Michelle Sent on 11/13/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    So amazing!

    Pratt Abbott Cleaners did such a great job caring for my dress after the wedding, and preserving it for years to come. From the first virtual consultation to final pick up, working with Pratt Abbott was easy, convenient, and top quality. I couldn't imagine trusting any other company with the most important dress of my life!
illustration stars

Are you interested?

Send a message
Responds within 24 hours