Pratt Abbott Cleaners Reviews

162 | Portland, ME
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162 Reviews for Pratt Abbott Cleaners

Recommended by 96% of couples

4.8 out of 5.0
  • Quality of service 4.8
  • Professionalism 4.8
  • Flexibility 4.8
  • Value 4.6
  • Average response time 4.8

Awards

162

5 User photos

Order by:
  • M

    Meg · Married on 06/23/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I recently got married in June and wanted to wear my grandmother's lace wedding dress. The dress was over 70 years old. While it was in good condition, it had yellowed quite a bit. I took it to Pratt Abbott around December and within a month they returned the dress and it was a bright white. Angela Emery's team did an amazing job! They were so helpful throughout the whole process. I couldn't believe how well they had restored it. The dress looked new. They also restored my mother's wedding dress which was not as old but had a stain on it. Again the dress was perfectly white. It was so special for me to be able to wear both dresses on my big day and that would not have been possible without Pratt Abbott!

    Sent on 09/01/2018

    Pratt Abbott Cleaners's reply:

    Thank you for sharing! We LOVED working on your heirloom pieces!
  • R

    rory · Married on 06/16/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great services in prepping my wedding dress and veil

    Sent on 07/15/2018
  • C

    C.f. · Married on 05/26/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Excellent, top notch, service!

    Abbott went above and beyond in their care of my dress. We opted for the cleaning and preserving and they offered a great price and quality. We will use them again for other cleaning needs.

    Sent on 02/24/2019
  • A

    Amanda · Married on 10/26/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Easy to work with and my dress came out great. Glad to know my dress is taken care of!

    Sent on 04/16/2018

    Pratt Abbott Cleaners's reply:

    We enjoyed working on your beautiful dress, thank you for trusting us!
  • M

    Monica · Married on 10/14/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Pratt Abbott Cleaners did an awesome job with my job wedding dress! Being from an atelier line, I wouldn’t have trusted just anyone for the job. Everything looked beautiful and they were very thorough.

    Sent on 04/16/2018

    Pratt Abbott Cleaners's reply:

    Thank you Monica, we LOVED working on your beautiful dress!
  • B

    Brigid · Married on 10/14/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Looks brand new after a muddy outdoor wedding!

    Beautiful job on my daughter's wedding dress! It was a mess after a muddy outdoor wedding! Now it looks brand new!

    Sent on 01/30/2019
  • C

    Casey · Married on 10/12/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They were quick and efficient, and they were delicate with my dress, and I received back in the time they suggested.

    Sent on 03/07/2018
  • M

    mary · Married on 09/30/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Such a great experience having my wedding dress preserved through them, highly recommended!!

    Sent on 12/18/2017
  • S

    Sheridan · Married on 09/16/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Pratt and Abbott were exemplary professionals when preserving my daughter’s wedding gown. They went over the entire gown when I dropped it off so I was confident in leaving it with them. The follow up thank you note and gift card made them a blue ribbon company

    Sent on 04/17/2018

    Pratt Abbott Cleaners's reply:

    Thank you for the kind words. We love what we do and we loved working on her beautiful gown!
  • L

    Lindsey · Married on 09/14/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My experience getting my wedding dress cleaned by Pratt Abbott Cleaners was flawless- from my initial contact with Angela, to picking up my spotless gown! Angela described the services they offer and the pricing in detail during our initial phone call. The drop off of the dress went as she described, the sales associate went over the dress with me noting any blemishes, etc. My dress was ready in the time frame they had promised and it looks amazing - brand new! They even made a custom paperboard support for the dress to hang over so it retains it's shape - great service! Highly recommended!!

    Sent on 11/12/2017
  • A

    anne · Married on 09/09/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great service!! Dress was ready in 2 weeks. Staff was wondeful and professional. My cleaned dress came in great packaging with detailed instructions!! Highly recommend Pratt Abbott for wedding dresss cleaning !!

    Sent on 10/12/2017
  • R

    Reeve · Married on 09/02/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had a wonderful experience with Pratt Abbot! Angela was extremely helpful and my dress came back looking beautiful! They were quick and affordable!

    Sent on 10/14/2017
  • L

    Lydia · Married on 09/02/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wondeful team that provided support and relief to a bride with a stain on her dress. Would only recommend Pratt Abbot to other brides..thank you!

    Sent on 09/07/2017
  • L

    Lindsey · Married on 08/26/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Pratt Abbott was great! They were quick and easy.

    Sent on 10/03/2017
  • T

    Tammy · Married on 08/26/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They were amazing with my wedding dress! Where I bought it online I wanted to have it cleaned & pressed before I wore it. There was a lot of beading & nothing was harmed! Very quick turnaround too! Thank you so much for making my day even more special!

    Sent on 10/04/2017
  • Georgia

    Georgia · Married on 08/19/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Pratt Abbott employees were so nice and I felt very comfortable having them clean the dress!

    Sent on 10/03/2017
  • K

    Kathleen Nicole · Married on 08/05/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My dress was stained with oil from a dock, drinks, food, and sweat from my wedding over three years ago. Pratt Abbott was able to get my dress looking like it did the day I walked down the aisle!!! They far exceeded my expectations and were by far the best price around. I would absolutely recommend taking your dress there!

    Sent on 09/22/2017
  • C

    Christine · Married on 07/29/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Very fast service my wedding dress looked awesome thank you

    Sent on 08/08/2017
  • Liz

    Liz · Married on 07/29/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everyone was fantastic and helpful, and they did a great job!

    Sent on 09/21/2018
  • J

    Julia · Married on 07/22/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The people at Pratt Abbott went above and beyond my expectations. I found them online when I was in need of getting my wedding gown pressed. They were extremely courteous and helpful in accommodating my tight turnaround time and my dress came through looking like a dream. They also steamed my soon-to-be-husband's suit coat. Highly recommend!

    Sent on 09/08/2017
  • J

    Jennifer · Married on 07/08/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had my new wedding dress cleaned at Pratt and Abbott in South Portland, ME. They did an excellent job and returned the dress to me in plenty of time for me to have some small alterations made. I will definitely recommend their services and return to them for more cleaning. Chris was great to work with and let me know as soon as the dress was ready.

    Sent on 06/30/2017
  • K

    Kay · Married on 07/08/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Very personal and great service. Took great care in explaining the cleaning and preservation of the wedding dress.

    Sent on 08/30/2017
  • K

    Kacy · Married on 07/01/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Very kind and attention to detail.

    Sent on 06/24/2018
  • M

    Margaret · Married on 06/17/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everything about our experience with PA was first rate. Angela (and team) were thoroughly professional, friendly and eager to please. Communication was easy and worry-free. My daughter's dress was delivered on time to our house and looked fabulous. Thankfully, we have no more weddings ahead, but if we did, I would use PA again without hesitation.

    Sent on 08/08/2017
  • J

    Jocelyn · Married on 05/27/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Top notch service! When they initially could not find my dress, they made the phone calls and were persistent until they found it. We then realized I was a few days early in picking it up.

    Sent on 08/16/2017