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Porta Bella Restaurant Reviews

Porta Bella Restaurant

Porta Bella Restaurant

Madison, WI
3.9 out of 5 rating, 2 Reviews
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Reviews

3.9 out of 5 rating
3.9 out of 5 rating
2 Reviews
77% recommend it
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  • Quality of service
    3 out of 5 rating
  • Average response time
    4.5 out of 5 rating
  • Professionalism
    4 out of 5 rating
  • Value
    3.8 out of 5 rating
  • Flexibility
    4 out of 5 rating
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Weddingwire
3.9/5 2 reviews
Google
3.9/5 613 reviews
  • M
    Michelle Sent on 09/29/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We had our reception at Porta Bella Italian Restaurant and were extremely satisfied. We had our cocktail hour in the Wine Cellar and our dinner in one of their new banquet rooms. The atmosphere was amazing and the food and service were excellent. We got nothing but positive feedback from our guests.
  • User2802705 Sent on 10/06/2016
    2.7 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      4.0 out of 5 rating
    • Professionalism
      3.0 out of 5 rating
    • Value
      2.5 out of 5 rating
    • Flexibility
      3.0 out of 5 rating
    When we first got there the room was not done being set up. So we were sitting down while everything was set up. There was another party going on at the same time and felt like they were putting all the attention on them and forgot about us. We had 1-2 people serving us but we waited for drinks and for the final bill. Not the best experience for our rehearsal dinner for the price! :(

    Porta Bella Restaurant's reply:

    We’re so sorry to hear we didn’t exceed your expectations. We’ve contacted our manager from that night to make sure your issue is addressed and we’ll do our best to ensure it doesn’t happen again. We’d love to have you back in so we can try to make it right. To better serve you please contact us directly, at portabellarest@aol.com. Sincerely, Porta Bella& The Mantova Room
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