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User3279677 · 2+ years ago
My wedding was supposed to start at 3pm, I got to the church at 250pm and the church didn't have any flowers. My reception room looked beautiful but to me i didn't have a "wow" affect. there was not any crystals in the flowers on the tables. my bouquet was ok...again no "wow" affect...and didn't look anything like the picture i gave them.
kathy · Married on 04/26/2014
My bouquet was falling apart from the start! During the pre-wedding photos, I kept seeing white roses all over the ground. It was beautiful. But it was very obvious even to a non-floral person like me, that the person doing these flowers had repeatedly poked the floral foam causing the flowers to fall out. A rookie mistake. My flower girls flowers were falling apart. And the decorations for the wedding were sparse, to say the least. My husband said "how much did we pay for these?" The four square 6" glass containers had nothing to hold the flowers in to the vase. No foam, clay, gel or stones. So the hydrangeas kept falling out.Sent on 06/06/2014
I was sorely disappointed and Planned Perfection was not planned and certainly not perfect. And way over priced for what he delivered.
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elizabeth · Married on 11/08/2014
I was so disappointed with Ed Russo the CEO of planned perfection. I was treated with such disrespect, he was SO rude to me the morning of MY wedding, it was the most disgusting behavior I experienced throughout my entire wedding planning, all my other vendors were incredibly amazing! except for Ed, he made me cry the morning of my wedding because he was so rude with me on the phone, screaming at me and talking over me, it was extremely upsetting and not how i want to spend the morning of the most special day of my life.Sent on 11/21/2014
My wedding was on saturday and I contracted him for market lights FOR SATURDAY. He came to set up on thursday which is a lot earlier that we talked about, when discussing set up time and arrival time i was told it would be saturday morning. I arrived to the hotel on thursday noon as I live in orlando and my wedding was in bonita springs, so i arrived way in advance and they were already set up, this is how i know they set up this early, i went outside to talked to the guys and they told me those lights were for the wedding on saturday, MINE!. Long story short, Friday morning i had told all my vendors to prepare for our backup plan which was the ballroom as bad weather was approaching saturday night, the original plan was to be outdoors but of course it is florida so there is always a backup plan, Of course Ed came and set up on THURSDAY which is not what we had agreed on and if he would have set up when planned (saturday morning) i could have told him we needed the lighting inside, either move market lights inside or have backup lighting for ballroom.
Ed refused to come take the lights down and re install inside, he also refused to give me any other sort of lighting except for 5 uplight for a GIANT ballroom. I called him explaining that he was not supposed to set up on thursday for this same reason, ALL of my vendors arrived either friday night or satuday morning, he was yelling at me telling me it is not his problem.
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