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Quality of service
5.0 out of 5 rating
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Average response time
4.0 out of 5 rating
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Professionalism
4.5 out of 5 rating
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Value
4.5 out of 5 rating
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Flexibility
4.5 out of 5 rating
Mixed feelings about this venue!
Beautiful hotel, and an amazing wedding coordinator named Fernanda.
My now husband and I were looking to have an all inclusive resort as our wedding venue because of our diverse guest list, of younger couples and mid age couple. We wanted to make sure everyone could enjoy the week without breaking the bank. We moved forward with Paradisus because the rooms were the most affordable as well a modern looking resort which was the style of wedding we were looking to have.
The beginning of our planning came as a rocky start and I was getting extremely nervous that we had made the wrong decision in venue. However, the second wedding coordinator Fernanda came into the planning and from then on it became great! This resort has a great package price and a lot of their own preferred vendors but unfortunately the vendors that I liked best had be charged additional fees for not being their own.
We had our ceremony on the sand, and our reception on the beach terrace looking over the ocean. Everything with the day of the wedding was amazing!
The reason for my mixed feelings is for the resort itself and the way it handled all of our wedding guest.
A couple of guest paid extra for ocean view rooms and were given rooms with a slight view of the ocean and mostly of the golf course, I wish they would label it partial ocean view or at least wish I would have known this was the case to warn my guest in advance to not pay the extra for something that was not accurate.
Another issue we had was since everyone was there for a wedding there were a lot of groups and family groups that were of at least 10 people max and dining at the resorts restaurants was almost impossible! They do not take reservations so sitting together and eating breakfast, lunch or dinner at a reasonable time was never possible. The restaurants are pretty small and all open and close at certain times.
Great for small weddings less than 30