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Palm Travel Group Reviews

Palm Travel Group

Palm Travel Group

Jacksonville, FL
5.0 out of 5 rating, 90 Reviews
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Reviews

5.0 out of 5 rating
90 Reviews
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95% Recommended by couples

Awards

90
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner
WeddingWire Couples' Choice Awards 2012 Winner
WeddingWire Couples' Choice Awards 2011 Winner
  • Mark
    Mark B. Sent on 01/15/2020
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    Great Honeymoon and great agent!!

    Lori and the Palm Travel Group was fantastic in helping plan for the perfect honeymoon. Lori mad everything so easy for us - it was a huge relief to not worry about all the necessary steps in preparing for the trip. We loved every minute of our trip!
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    Kourtni D. Sent on 11/25/2020
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    Best Honeymoon

    Shawnee was amazing. She provided multiple different quotes for us for different places when we couldn't make up our mind where we wanted to go on our Honeymoon. She helped us navigate St. Lucia re-opening and making sure we had everything we needed to make it on our honeymoon. Our honeymoon was amazing all because of Shawnee at Palm Travel Group!
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  • Shelby
    Shelby Y. Sent on 04/24/2020
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    So thankful for Shawnee!

    I didn't understand why my fiance (at that time) wanted to get a travel agent to help us plan our honeymoon. We knew we wanted an all inclusive resort, which would probably be a Sandals. So why did we need help? But boy, am I glad we did use one! And not just anyone, but Shawnee. She was so helpful throughout the entire process. We had never done a trip like that and were clueless. We told her what type of amenities we wanted and she helped us find the right resort for us. She stayed connected with us throughout the time leading up the trip ensuring we had everything we needed and information on who and how much is customary to tip. Our honeymoon occurred at the very start of COVID-19, so she even helped to ensure we were safe and got home. Due to the pandemic we did have to leave our honeymoon early and she ensured we got refunds/credits. It was nice having someone else in our corner fighting for us during those crazy times! We will use Shawnee again for future trips!
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    Tyler C. Sent on 01/07/2019
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    Lori was fantastic!

    Very attentive to needs and questions that we had regarding all facets of travel! Would highly recommend to ANYBODY that was looking to travel! Just amazing!!!
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    Jordan H. Sent on 11/13/2018
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    Let Palm Travel plan your dream vacation!

    Linda was absolutely amazing to work with! She met with us personally to customize our vacation and then helped us book excursions and plan our perfect honeymoon!
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    Vance Sent on 09/27/2018
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    Lori did an amazing job with helping us plan our honeymoon. Every detail was perfectly planned out. We will definitely be working with her for future trips!
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    Kathryn Sent on 07/10/2018
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    Lori Doster with Palm Travel was amazing! She helped us book the perfect honeymoon. We had no idea where to start when it came to planning a honeymoon, but Lori was there to help! We gave her our budget, asked for a few must haves (all inclusive, topical, beach, adults only) and she came back with some great options. She knew all about the resorts and answered any questions we had. She even included tips we didn’t know we needed like how to navigate customs in other countries (she even made a map!), who and how much to tip in another country, and helped us get the proper documentation in order before our trip. I can not recommend her enough!
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    Lauren Sent on 09/10/2018
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    Planning not only a wedding, but a vacation for 30+ people can be stressful to say the least. In addition, at that time I was located in Philadelphia, my husband in Charlotte, and Shawnee in Jacksonville. Shawnee seamlessly incorporated all the required components of our dream destination wedding while balancing the distance and our crazy schedules. All of our guests were applauding her organization and how helpful her information packets were prior to leaving. In addition to our destination wedding, she booked a trip for us a year before our wedding to look at 4 different resorts, in which we ultimately decided on Finest Playa Mujeres. We are incredibly pleased with Shawnee and how friendly, realistic, and knowledgable she is. We are loyal lovers of Mexico, and Shawnee knows all of the best spots!
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    William Sent on 06/29/2018
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    El Dorado Maroma redefines the standard of service. Our travel agent, Shawnee, put together a package that my new bride and I could have only dreamed of. Definitely go through Palm Travel if you're looking into a Cancun resort. Top notch package without the top shelf bill. We will be going back for our anniversary!
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    Leia Sent on 03/07/2018
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    Shawnee helped my husband and I plan our dream honeymoon! We went to El Dorado Casitas Royal in Riveria Maya, Mexico in February on her recommendation. We met once in person, gave her our budget and she came up with various suggestions based on our budget and interests. We could not have been more pleased with the resort and her service. She takes care of everything from flight, to transportation, tours and hotel accommodations. She is highly professional and responsive to emails. She was able to get us free upgrades, massages, and a free beach front dinner. If you want a seamless honeymoon and don't want another thing to plan during your busy wedding planning, Palm Travel is a fabulous resource!
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    Stacy Sent on 03/19/2018
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    Working with Shawnee was such a great experience. We met with her and she told us about the different options that she thought we would be interested in. We took several brochures home and did some more research on our own. Shawnee was available to answer all of our follow up questions. It was so simple booking through Palm Travel, and the honeymoon was perfect. Best of all, using Palm Travel didn't cost us anything! I would certainly recommend Palm Travel!
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    Jared Sent on 06/02/2017
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    Shawnee was a pleasure to work with. She handled our entire trip end to end. The accommodations and excursions she suggested were top notch and the prices she was able to get were competitive. Definitely would use her again for future travel.
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    Jin Sent on 03/22/2017
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    Palm travel group is a great travel agency to use for your honeymoon and any trips you might think of. We worked with Lori, she is an awesome travel agent. She gets back to you in a timely manner when you have questions and very informative. You can't go wrong to ask her to be your travel agent.
  • Anna
    Anna Sent on 06/09/2021
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    Great Honeymoon Planning

    Lori Doster planned our honeymoon back in January and I highly recommend her! Lori listened to our requests (food sensitivities) and was able to recommend wonderful options within our budget in Cancun. She took care of everything including airfare and transportation to and from the hotel. It was so nice to know she had taken care of everything and we didn't have to worry about a thing.
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    Katie Sent on 12/29/2016
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    Palm Group Travel was wonderful to work with. We used them for our honeymoon and they made the whole experience a breeze. Shawnee was exceptional and we will be using her again!
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    Malorie Sent on 11/13/2017
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    Shawnee & The Palm Travel Group were absolutely amazing! She made every step of planning my Mexican destination wedding a breeze!
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    Amy Sent on 12/03/2016
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    Shawnee was great to work with.
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    Meredith Sent on 09/15/2016
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    If you are looking for a relaxing and stress-free vacation, Palm Travel Group is the way to go. They handle everything for you and really tailor the trip to your needs. We stayed within budget and had such an amazing time! Will definitely book with Palm Travel Group going forward.
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    Tim Sent on 04/27/2016
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    I would recommend Palm Travel Group to anyone at anytime! From the moment we met Shawnee and her husband we knew we were going to use them to book our travel for our honeymoon. They were great at explaining all the resorts we were looking at and ultimately helping us decide on our final destination. They were very flexible in regards to payment and supplied all of our travel documents we needed for the trip. Not once did we feel like something was missing in regards to the documents...which was an absolute relief! Their knowledge of Sandals resorts is exactly what we were looking for and with them having been to most if not all of resorts, they can provide you first hand details of what to expect. They booked two excursions for us before we arrived and that was perfect as well. We did make some changes to the actual dates we went on each of them but our butlers handled that with ease while on property. We never felt once that we were blindsided by anything or " We wish we would have known that ahead of time." I can't thank them enough for everything they did. We will most certainly be using their services for all of our travel especially out of the country!
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    Laurie Sent on 03/11/2016
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    Shawnee was amazing! So flexible and quick to respond to any request - before, during and after my vacation. Every hotel and activity were perfect - not one thing I would change about my experience and I will use her for all my travel needs in the future.
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    Angela Sent on 01/27/2016
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    Shawnee is the best "ever". For months, she would send us suggestions. We would email her and say...so what do you think about this island, what do you think about this resort, etc. By the time we decided I'm sure she did the hallelujah dance. We wanted a honeymoon of a lifetime...WE GOT IT!! btw...this was one of her first suggestions. Just listen to her. Shawnee goes to every resort and experiences each one herself. The photos on her website are a "true" representation of the resort, don't worry they are not photo shopped...it's the real deal and that amazing. Just follow her advice. Leave it in her hands.

    Oh and I also referred Shawnee to a co-worker who was on a tight budget and she was able to help them have a great honeymoon as well. So just give her a budget and let her find you the perfect honeymoon for you!!

    You won't regret it.

    We will continue to call on Shawnee for all of our future vacations!!
  • User3042348 Sent on 04/28/2017
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    Shawnee made the process so easy to get our honeymoon booked. She got us a great room on a great floor with special extras. Would highly recommend booking with her for pretty much any trip!!!
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    Lisa Sent on 09/29/2015
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    Shawnee at Palm Travel was absolutely wonderful to work with. We told her what we were looking for in an all inclusive destination wedding. She quickly compiled a nice email with five different resorts that offered what we wanted (all inclusive, kid friendly and a casino). In her email, she also included highlights about each resort and some things that we might not be aware of and may not like. For instance, we did not know that some resorts offer booking credits and complimentary wedding packages. It was very easy for us to research and narrow our destination down with the resort website links and wedding options attached in her email.

    Shawnee corresponded with all of guest and did all of the bookings for us. We created a private Facebook page and added her to the group. She would even post reminders on our behalf in our Facebook page. I loved our emails we received from her updating us with the room bookings, deposits and final payments for each guest.

    I would highly recommend Palm Travel and Shawnee for any destination wedding or honeymoon. We will be booking through her again for our first anniversary trip.
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    Glenn Sent on 09/17/2015
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    Shawnee Doster was absolutely AMAZING! Extremely kind, honest and helpful in helping us make a decision for our honeymoon destination. We set a budget and she developed several plans of where we can stay, with our specific preferences on what we liked/needed in a resort. She is always able to be reached via phone and email; we had her full attention!! We will use her for our future travels, without a doubt! I have recommended her countlessly to our friends and I will continue to do so. Try her! You will not be disappointed! :)
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