Omni Austin Hotel Downtown Reviews

8 | Austin, TX
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8 Reviews for Omni Austin Hotel Downtown

Recommended by 94% of couples

4.7 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.6
  • Flexibility 4.7
  • Value 4.8
  • Average response time 4.5

Awards

8
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  • O

    orlando · Married on 06/18/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great staff, great service! Joan and James were fantastic. I highly recommend the filet minion and not to mention anchos restaurant!

    Sent on 07/01/2017
  • J

    Jessica · Married on 06/13/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We are so happy that we chose to have our wedding ceremony and reception at the Omni! The Atrium was a beautiful setting for our ceremony. Monica was such a huge help with all of our questions and helping us to plan our night exactly how we wanted it. Everything was so well organized and we received so many compliments! The food was amazing and all of the staff were so helpful. We are so excited that everything turned out so perfectly!!

    Sent on 06/30/2015
  • User3282484 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Omni Downtown was the perfect venue for my daughter's wedding, which was held across the street at St. Mary Cathedral on May 4, 2013. Our first meeting with Lauren was great. She gave us all the information we needed to make our decision and answered all our questions. We booked almost a year in advance of the wedding, and Lauren was helpful and responsive throughout the year. The day of the event was awesome. The ballroom looked amazing, food tasted fabulous, service was prompt, and the entire staff were friendly, helpful and responsive. I can't count all the little details that Lauren helped us with ahead of time!!! All our guest raved about how wonderful everything was!! Thanks, Lauren. And thanks for a memorable day! Suzanne

    Sent on 05/27/2013
  • M

    Courtney · Married on 11/01/2008

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Julia at the Omni was really accommodating and helped a lot with Out Of Town Guests. The service was great and Everyone was happy.

    Sent on 11/18/2008
  • C

    Camilla · Married on 04/28/2012

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.5
    • Value:
      5.0
    • Flexibility:
      4.5
    • Professionalism:
      5.0

    We couldn't have asked for a better experience at the Omni. We picked it because there was so much more bang for our buck than almost anywhere in the city--all I had to do was find a handful of vendors (officiant, photographer, DJ, and cake) and they took care of the rest. What was more, we saved so much on decorations because the ceremony and reception sites look so good on their own! The on-site event staff was incredibly helpful and professional and made sure that all we had to do the day of was show up :)

    Awesome place!

    Sent on 05/04/2012
  • K

    Katie · Married on 06/27/2015

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      4.0
    • Professionalism:
      5.0

    If you are looking for a 1 stop shop for your wedding, and you have a lot of out-of-town guests, this is the venue for you. Monica Little works extremely hard to customize the event for you while helping you to stay within your budget. In addition, there were so many last minute requests from my friends and family, and beautifully handled them with grace and dignity! I highly recommend having your wedding here. My guests had a blast! :)

    Sent on 06/30/2015
  • L

    Alison · Married on 05/02/2009

    4.0
    • Quality of service:
      5.0
    • Responsiveness:
      3.5
    • Value:
      4.0
    • Flexibility:
      4.0
    • Professionalism:
      4.0

    The OMNI was unquestionably the right choice for us. Glorious location, beautiful decor, and excellent people who were knowledgable and skillful at planning and managing what was, to me, an enormous event. They made us feel special and treated us like celebrities. Great job!!!!

    Sent on 05/24/2009
  • V

    Vanessa · Married on 11/09/2008

    4.0
    • Quality of service:
      4.0
    • Responsiveness:
      3.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      3.0

    We stayed here for the night after our wedding. When we arrived, not only did no one greet us, they didn't even congratulate us -- I was in my wedding dress!! It took forever for us to check in because no one would help us. However, they did upgrade us to the penthouse suite. There was wine and chocolate covered strawberries. It was beautiful, and we had a wonderful time.

    Sent on 12/07/2010