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Ocean Key Resort & Spa Reviews

Ocean Key Resort & Spa

Ocean Key Resort & Spa

Key West, FL
4.9 out of 5 rating, 133 Reviews
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Reviews

4.9 out of 5 rating
4.9 out of 5 rating
133 Reviews
98% recommend it
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Awards

133
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner
WeddingWire Couples' Choice Awards 2012 Winner
WeddingWire Couples' Choice Awards 2011 Winner
Weddingwire
4.9/5 133 reviews
Google
4.6/5 2042 reviews
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    Angela M. Sent on 03/21/2024
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    Amazing venue!

    If you are planning a wedding in Key West - you NEED to go to Ocean Key! From the food, the venue, to the incredible sunset & ambiance, our friends and family are still talking about our wedding. We got married on 12/1/23, Chrystalyn and her team worked with our wedding planner Vicky Furman to make our wedding the best day of our lives. There is no words we can say to express the gratitude and love we have for Ocean Key and all of our vendors! It was hands down the best experience we could have ever had. From the beginning of planning, all the way to wedding day - You will not be disappointed!!! If I had to do it all over again, I would pick this Ocean Key alll over again!
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    Susie P. Sent on 06/14/2022
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    Flawless!!

    Mother of the bride here! Having a second daughter get married in Key West, of course everthing had to be different-except the welcome dinner at Ocean Key.
    Having worked with Kristin before and just having the best experience ever, I did not want to take any chances on choosing a different location and team to work with.
    I was so delighted to reach out to her again and pick up where we left off. She is amazing and professional, friendly and kind, gets back to you in a flash, helps with any question or request, big or small. It was like talking to an old friend.
    She now had some helpers that I interacted with as well-Olena and Chrystalyn. Just as amazing and attention to detail as Kristin. Every company should be so fortunate to have these fabulous ladies representing them.
    Although, this is same as our families last Key West welcome dinner, this team went out of their way to help make it totally different and unique.
    The amount of information they provided prior to the event was remarkable. Detailed maps of how it was going to be laid out, descriptions and counts of literally everything. They had it down! Everytime I made a small change-they made that change immediately as well. When I was decisioned out-they were kind enough to help guide me in choices that turned out so well that I would never have thought of.
    They make you feel like you are the only family they are working with and nothing is higher on their list.
    Of course the night of the welcome dinner the presentation was flawless, the pier was an amazing place to watch the sunset, have some fun signature cocktails and delicious appetizers (if I could somehow get that Ceviche recipe-that would be great-I've had peope ask if that could be done). The meal was delicious and impressive too. Then the lights came on and you could just feel the happiness for the couple, and happy that we could give all our guests such an great experience as well. Such a fun, exclusive location to have an event. I can't think of anything better.
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    Chelsie P. Sent on 03/22/2022
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    Dream Wedding Location on the Ocean!

    It was perfect! Kristin, our OKR contact was incredible to work with and was great at communicating with us, especially for a destination wedding. The location of the dock is perfect, right on the ocean during sunset plus it's next to all of the action on Duval! The venue also lets you party until 11pm whereas some of the other locations have ending times at 10pm. We decided to hold all of our events on the dock for just over 100 people and we loved the set up. They worked with all of our vendors and even provided suggestions when we needed them. 10/10 would recommend!

    Ocean Key Resort & Spa's reply:

    Chelsie - It was such a pleasure to be a part of your special day! Thank you so much for the kind words, they are truly appreciated. Be sure to stop by and say HI if you are ever in Key West again! Congratulations, again, on behalf of everyone at the Ocean Key Resort!
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  • A
    Allison Sent on 10/05/2013
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    As a wedding planner I have very high expectations. The event planners I worked with on staff were always organized and always had answers and were so friendly. The staff the day of the event were just as amazing. They exceeded my expectations - and the food was amazing too!
  • Samantha
    Samantha S. Sent on 05/18/2021
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    The best day ever

    5/5 for so many reasons!!! Our wedding was on 9/12/2020 and not only did we have Covid restrictions and policies, Tropical Storm Sally made an appearance during our stay and wedding day. This resort and staff was beyond amazing! I would relive this experience over and over again, weather and all! From start to finish our day was perfect. The front desk staff was amazing and friendly and helped with ANYTHING we needed. CARA is a SAINT and I cannot stress this enough. She was a text or call away at all times during our stay and event. They all worked in the pouring rain for us to have the wedding we imagined and they really made our wedding perfect. It will always be remembered and we will be back to this resort every year. If you’re considering it, just do it!!! You will not regret it. 💕💕💕
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    Missi P. Sent on 07/18/2019
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    Stunning view

    Met with Cara for a tour and to see the venue. It was absolutely stunning! She was organized, knowledgeable, and flexible. Thinking this is going to be our wedding location. Food options are great! Rooms are all suites so may need to give guest a second option close by with a lower rate but willing to work around that!
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    Annabel G. Sent on 06/19/2020
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    Ocean Key is Amazing!

    I will start this review off with the cliché ‘I have never written a review before.’ When the truth is, I have never written a review in my life. I am not the kind of person who complains or sings the praises of people behind the keys of a computer. However, a few people truly went above and beyond for our recent wedding in Key West Florida, that it would be a crime not to let other potential clients know about them!



    My now husband, Kris hails come America and I am from Australia. While we call Australia home, we decided upon a destination wedding in Key West Florida. A decent percentage of our friends and family would be meeting for the first time, making it all the more special. We envisaged a weekend filled with fun, laughter and memories to last a lifetime.



    Kris and I had spent a few glorious nights in Key West numerous years ago. We feel in love with Key West, from the sunsets to the roosters, the live music and the delicious food. When we decided on a destination wedding, Key West was an easy choice.



    We knew choosing the venue would be one, if not, the biggest decision to make. Being your typical bride, did a lot of research online, I read countless reviews, reached out to people and mulled (sometimes painstakingly) over decisions. We settled up Ocean Key Resort and Spa. We dreamt of long farm tables, cold cocktails and dancing the night away under the stars of the Sunset Pier.



    Through choosing Ocean Key Resort and Spa, we were introduced to Cara. Cara was professional, kind and went above and beyond to make our wedding day the perfect day that is was. Cara promptly answered my numerous (hundreds upon hundreds) of emails with kindness and honestly. We were able to add elements and take away others to suit our wedding day, for example, guests where greeted with champagne on arrival at the ceremony and we had an uncovered dance floor under the stars. Kris and I were not able to be present for pre-wedding activities, for example menu tastings, which Cara happily organized for our family based in America to attend. She managed to make everything feel very special and personalized, even though we were located on the other side of the world.



    In addition to helping us with all things Ocean Key and wedding day, Cara helped us to organise other elements of the wedding weekend as well. She assisted in choosing a rehearsal dinner venue and a boat charter company, all of which was not required of her.



    Planning a destination wedding from the other side of the world and not being able to visit the venue once prior to the wedding screams stress. However, Cara made the planning process very easy and instilled a sense of confidence and calmness surrounding the planning process.



    Closer to our wedding, we met Nicole. Both Cara and Nicole worked together on bringing all out planning together and were present for our rehearsal and on the day. Both Nicole and Cara were superstars in our planning journey and on the day. We cannot thank them enough for all the effort, professionalism, and patience they gave us. If you are looking for fun, truly unforgettable destination wedding, look no further than Ocean Key. I cannot recommend this venue and Cara enough.
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    Carolyn Sent on 03/21/2020
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    Trust Me, Do Not Book Anywhere Else!!!

    We had our wedding at Ocean Key Report on March 7, 2020. First off, this venue and location sell itself. Initially, we had our hearts set on getting married on the beach. With the limited options and restrictions of KW beach weddings, we settled on searching for a waterfront location. I’m SO glad we did. Being able to have our ceremony on the water’s edge and reception on a private pier with water surrounding us during sunset was simply impeccable and perfection. A day or two before the wedding, we all gathered at the pool for the day. It was a blast and again an insane scene with a cute pool bar, cabanas, and right on the water’s edge.

    Cara Johnson, Director of Sales & Catering, knocked it out of the park. We worked with her since June 2019. She was consistently responsive in a timely manner with answering all my questions, which I had many!! With various requests, the answer was always yes. She was flexible where she could be. With worked quickly with all my vendors to get approved to work on site as well. We also received a gift sent to our room on our wedding night which was very thoughtful and a wonderful surprise.

    Our wedding couldn’t have gone better if someone tried to make it better. The entire Ocean Key staff was beyond friendly and accommodating. Big props to Grace, our bartender. Some of my guests mentioned to me that their drink was waiting for them on the bar when they needed a refill! They loved that personal touch. Food TOP notch (and we are foodies!). Everyone, and I mean everyone, raved about the food so if that’s important to you – do not worry about Ocean Key’s Hot Tin Restaurant’s abilities. One thing is that the hotel accommodations are pricey and there only a small discount for wedding guests. We offered it to our guests but didn’t push staying there due to cost. We recommended the various Hotels, BNBs, Airbnb, etc. within walking distance and most guests opted for that with no complaints.

    All in all, I never had to worry about our wedding during planning or day off thanks to Cara and her team. And that is so important! I left KW after our wedding weekend thinking, what is too soon to renew our vows so we can do this all over again 😊 Thank you Cara and team for making everything a dream!
  • Lauren
    Lauren M. Sent on 03/03/2020
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    Loved this venue and the staff!

    Cara and her team were so helpful and easy to work with while planning a destination wedding! The venue was perfect and the food was amazing! Dancing on the pier was the best time! Would 100% recommend ocean key for your wedding and can’t wait to go back and visit for our one year anniversary!
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    Samantha Sent on 04/28/2019
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    Best wedding venue choice!

    We cannot say enough great things about OKR! From the very beginning of the planning process, all the way through the end of our honeymoon they went above and beyond! We worked with Cara and Nicole who were both very quick to respond during planning and made the whole event seamless. We stayed at the resort for a week after our wedding for our honeymoon as well and were treated like royalty by all of the staff. We had a spa day two days after the wedding which was wonderful! Highly recommend the spa. Hot Tin Roof did all of the catering for the wedding and we had so many guests tell us it was some of the best food they had ever had! The setting is extremely hard to beat and the weather was absolutely perfect for our April 13th wedding. I was totally relaxed on the day of because it all went off without a hitch. We also worked with Nate, the concierge, who set us up with some fun dinners and activities during out stay. He was wonderful so definitely use him if you plan on spending any additional time in Key West! Again, I could go on and on about Ocean Key. You will not be disappointed with this venue. We had quite a number of guests say it was the best wedding they had ever been to. We will definitely be back for our anniversary trips and can't wait to see everyone on the staff again!
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    Krista Sent on 03/19/2019
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    More than I ever imagined

    Cara and Nicole truly made everything special. The attentiveness they gave was truly amazing. We have stayed at this resort and immediately knew we wanted to get married here and were not disappointed. The Venue was amazing, the food exceptional and everyone raved how uniquee it was having it on the pier!
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    Brenna Sent on 12/26/2018
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    Best place for a Key West Wedding

    Cara, Nicole and all of the staff from Ocean Key were so helpful in the planning process and wedding. They made sure we were happy and had everything we needed. They exceeded our expectations and we would highly recommend Ocean Key Resort.
  • Steve
    Steve B. Sent on 11/28/2018
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    Perfect Wedding In Paradise

    I don't want to waste anyone's time here basically re-writing what everyone else has already written so I will keep this short and sweet!
    Location: Probably the most prime piece of real estate in Key West!

    Food: Direct from the kitchen of Hot Tin Roof , the quality and presentation was the exact same as if you were upstairs eating in the restaurant. Our guests all complimented the food! How often do you ever hear that lol?

    Service: Outstanding! Extremely friendly and attentive staff! Cara Johnson the catering manager is the best! Always on top of her game! We were engaged in Key West shortly after hurricane Irma, so not only was she trying to reschedule 80+ weddings, but also handle new bookings as well! However in the year between our engagement and actual wedding, she made us feel like we were the only ones getting married at the resort! I've spent longer time at drive-thrus then it takes her to reply to an email or phone call!

    Price: Very reasonable considering the quality of what you are receiving.

    Hotel: The hotel itself is perfect and the views from the right rooms are breathtaking! Bride and groom as well as guests are offered a discount rate on their stay.
    NOW, since the world isn't all sunshine and rainbows and I would be a complete fraud if I pretended otherwise , I will take this very slight jab. Ocean Key, I love you, but you are out of your damn minds with your room rates, BUT in your defense, the neighboring hotels which aren't nearly as nice are almost as expensive, so maybe you guys could all have a big group hug and agree to tone it down a bit lol.

    Overall: Our wedding was nothing short of perfect! Everyone of our guests left saying it was the best wedding they had ever attended! That is a huge compliment coming from New Jersey guests, where everyone feels the need to have a mafia wanna be type wedding and pay 5x what we did to get married in paradise!

    5 stars! Cara and Ocean Key, thank you for making our day so perfect!
  • Krista
    Krista Sent on 12/03/2018
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    Perfect Location, Perfect Wedding

    We had a ... complicated journey with Ocean Key Resort, but the end result was an amazing, perfect wedding. We started wedding planning 2 years ago, and knew we wanted Key West, but weren’t sure where. When we met with Cara and saw Sunset Pier, we knew that was it. Hurricane Irma had other plans, so we decided to postpone the wedding by 6 months. When the pier was still not done by the delayed date, we were disappointed to say the least. But Cara and team came up with an alternative plan that really worked for us, including an offsite ceremony and reception at the Hot Tin Roof and Ocean Terrace. While it wasn’t our original vision, it turned out amazing!! OKR went above and beyond to make it right and the end result blew our expectations out of the water. And I can’t say enough about Cara. She was amazing from the beginning - patient, helpful and easy to work with. If you’re looking for a beautiful venue for your wedding, look no further.
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    Katie Sent on 01/25/2018
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    We quickly found Ocean Key Resort after choosing Key West for our wedding. We're both Florida natives so we wanted to show off our state to the Northern family members coming in December. OKR was exactly what I imagined for a FL December wedding. I couldn't WAIT to dance under the stars on the pier....until Hurricane Irma decided to help change my vision. Cara and Kristen at OKR stepped up in a big way! They were ready with alternative arrangements from which we could choose. We wound up with the ceremony on the Oceanside Terrace, the cocktail hour/cake cutting and supper in Hot Tin Roof, and dancing back on the Oceanside Terrace. I'm a visual person who couldn't visualize any of the changes! Cara and Kristen, with undying calm patience, were able to help me piece it together. I knew I could trust them completely. I don't regret it for a second! Everything was stunning. It wasn't the original vision, but it's one I'm still very proud to show off! Our guests loved the food, the setting, the staff, everything! We couldn't ask for a more positive experience. I'm including some photos. We don't have the professional ones back yet, but these can still give you an idea if you're considering it for your night. We also used the Mallory Room for getting ready and the Hot Tin Roof for the rehearsal dinner.
  • Stephanie
    Stephanie Sent on 08/05/2017
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    Where to begin... Ocean Key was truly AMAZING. I dealt with Cara starting about 8-9 months prior to our wedding ceremony and she was the best. We e-mailed back and forth for awhile and we also met her/saw the venue in person 6 months prior to the big day. I totally could have gone without going in person, because everything was truly so easy to plan. Cara was extremely attentive and never failed to answer all of my crazy and random questions throughout the process, even though we were only having an elopement ceremony. Kristin was amazing the day of the ceremony, and all of the little extra details were so thoughtful! We truly had a wonderful experience dealing with Ocean Key in ALL aspects of our wedding, from planning to the day of, and we had an awesome honeymoon week there as well. Everything was so well-planned and the attention to detail and more was so appreciated. I will rave and rant about our experience forever, it was unforgettable! Thank you Cara, Kristin, and everyone at Ocean Key. I cannot stress enough how grateful we are for everything. :)
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    Margo Sent on 03/28/2017
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    As I sit here on our balcony overlooking the Gulf of Mexico 3 days after our wedding at the OKR, I have to say everything was perfect. From the very beginning the ocean key far surpassed all of the other venues in Key west when we came to visit and Cara made us so confident in our decision. Everything is so well executed here at the Ocean key it's no wonder they are such a popular wedding destination. Everyone who works here is friendly and has the best customer service. The views speaks for itself but the set up and food was outstanding all of our guests couldn't stop complimenting. Kristin was there the day of (on her birthday y'all the dedication is unreal) and made sure everything went smoothly. If you're getting married in Kw look no further than the OKR.
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    Heather Sent on 04/26/2017
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    Wow. To say we were happy with The Ocean Key for our wedding venue would be an understatement. From the start we knew we wanted to get married in Key West and were on a hunt for the perfect venue and we found it! From the start we were blown away by Cara Johnson's professionalism and quickness to respond. The whole entire year of planning we felt like we were the only ones she was dealing with and 100% of her attention was on us. (SO not the case but that's how they make you feel!) No question was too big or too small for her and she always was there for us. She listened intently, really understood what was important to us and REMEMBERED it! She's just so amazing and so talented at her job. Upon checking in we were greeted with red wine, a cheese platter and a sweet note. On our wedding night we were greeted by a bottle of champagne, chocolate covered strawberries and another sweet note. The whole time we were there the venue and Cara went above and beyond what was expected and really made our entire wedding weekend the best ever. There's no way I could ever thank them enough but from the bottom of my heart, thank you, thank you, thank you, to Cara and Ocean Key for making all our dreams come true <3
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    Rachel Sent on 03/21/2017
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    Where do I start? When my husband and I were engaged we knew that we wanted to get married at Ocean Key and the Sunset Pier. As amazing as I knew it would be , it beyond exceeded my expectations. The food was incredible , the views were beautiful , and the people at the resort were friendly and accommodating. Everyone who attended said it was the best wedding they had ever been to! Thanks Ocean Key!! Can't wait to come back!
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    Kara Sent on 12/14/2016
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    We had our ceremony and reception at Ocean Key this past week- everything was spectacular! The view is absolutely unbeatable (photos online cannot do it justice- it is breathtaking). Cara and Kristin were overly helpful and went above and beyond to make our day BETTER than what we asked for or hoped for. It was a destination wedding and I can promise that my guests enjoyed themselves to a point that made it worth all the travel, and the staff at Ocean Key were, without a doubt, a huge part of that. The gorgeous sunset helped with that too and there is no better spot in Key West to see it than on their pier.
  • User2828604 Sent on 10/23/2016
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    Absolute perfect location with stunning sunset views, amazing food and service. Our guests were so spoiled!! We searched all of key west for the perfect place for our wedding and comparing everything apples to apples can be tough for a 100 person destination wedding. Cara and the dream team at Ocean Key will work with you (and your budget) to find the best options to create your vision. And the pictures?! Simply stunning. Our cocktail hour and reception was on the pier under a gorgeous tent as the sun was setting. Couldn't have been more perfect.
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    Jessica Sent on 09/23/2016
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    Ocean Key made our wedding dreams come true!! Wish we could do it 10 more times! The team was responsive, accommodating, and so so kind! Beautiful setting and an all around awesome experience. If you want a wedding people will talk about for years, Ocean Key is the place!!
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    Karrah Sent on 04/01/2016
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    Ocean Key is just the best! We had the most amazing experience planning our destination wedding with this resort. It has the best location in key west with the pier and sunsets and our contacts Cara and Kristin were awesome to coordinate with. Our food was so great too! I seriously want to do our wedding again!
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    Christie Sent on 03/14/2016
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    We recently had our wedding ceremony at Ocean Key and our reception on Sunset Pier. The entire Ocean Key staff worked extremely hard to make sure everything was perfect on our special day. Specifically, Cara and Kristen worked with my wife in the weeks leading up to our event to answer all our questions and go over each and every detail. They were absolutely wonderful!
    When we first arrived at Ocean Key, they upgraded us to a beautiful suite with a spectacular view, which was totally unexpected, but really enhanced our stay. The first afternoon, Cara and Kristen had a cheese tray and champagne delivered to our room as a welcoming gift and to say congratulations.
    The day of our event, my wife and her bridesmaids reserved the Mallory Suite so they could all be together while getting their hair and make-up done. It is a large room that easily accommodated her bridesmaids along with the other friends and family that stopped by.
    We had our ceremony on the pool terrace overlooking the ocean and Sunset Key. It was a beautiful venue and we had perfect weather during our ceremony.
    Our reception on Sunset Pier was incredible! The set up was beautiful and every last detail was done just as we had expected. And the food…it was wonderful! We received so many compliments from our guests on how much they enjoyed the food, from the appetizers during cocktail hour to the food stations during the reception. Everything was delicious! (We knew the food was going to be outstanding…we tried everything during our initial tasting and even met the chef…they were definitely very accommodating to what we wanted).
    When we got back to our suite after the reception, Cara and Kristen had another bottle of champagne along with chocolate covered strawberries waiting for us. Outstanding service!
    It was a pleasure working with Cara and Kristen and the entire Ocean Key staff in planning our wedding. Thank you for answering our countless questions and being so patient!
  • Cecilia
    Cecilia Sent on 03/10/2016
    5 out of 5 rating
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    I cannot say enough about Ocean Key Resort & Spa, and more specifically their incredible staff!! Ocean Key has always been a special place for my husband and I. It was the location of our first trip together, the place we got engaged and the place we were married! From the beginning, Tiffany, Cara and Kristin were extremely helpful! As the big day approach, I worked closely with Cara and Kristin and they were a DREAM to work with. They were always available to me, answered all of my questions, were patient and accommodating....I tell you, a dream! Their professionalism and customer service are a huge added bonus to this already beautiful destination. The venues for the ceremony and reception were gorgeous! Luckily we were blessed with amazing weather (mid 60's and sunny). The food was outstanding! All of my guests are still raving about it. Oh! and don't forget to visit the pool! April and Jessica, pool side bartenders, are the very best! If I had to do it all again, I would not change a thing!
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