Nuvo Images Reviews

52 | Summerville, SC
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52 Reviews for Nuvo Images

Recommended by 99%

52
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4.9 out of 5.0
  • Quality of service 5.0
  • Professionalism 5.0
  • Flexibility 4.9
  • Value 4.9
  • Average response time 4.9

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  • K

    Kristin · Married on 06/25/2016

    4.0
    • Quality of service:
      4.5
    • Responsiveness:
      3.0
    • Value:
      4.0
    • Flexibility:
      4.5
    • Professionalism:
      4.5

    Rachel and Ted obviously put their heart and soul into their weddings.
    There were some missing shots, such as a siblings picture and moments from the reception.

    Sent on 01/01/2017
  • K

    Kayci · Married on 10/18/2015

    2.8
    • Quality of service:
      3.0
    • Responsiveness:
      2.0
    • Value:
      3.0
    • Flexibility:
      2.0
    • Professionalism:
      4.0

    I had Rachel do our engagement photos and loved them so we decided to use Nuvo Images for our wedding. While we love our photos we had to wait 7 MONTHS to get them. I emailed Rachel multiple times before she would respond. Her communication was severely lacking and there was always a different excuse. Then when we finally received the print we ordered from them we also received someone else's photo album. I tend to be extra forgiving so maybe she just let me fall to the wayside since I kept letting her slip. Not really sure but in the end we were extremely disappointed with Rachel and Ted's service and certainly would not use them again or recommend them to anyone.

    Sent on 05/01/2017

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