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Quality of service
2.5 out of 5 rating
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Average response time
1.5 out of 5 rating
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Professionalism
0.5 out of 5 rating
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Value
3.0 out of 5 rating
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Flexibility
3.0 out of 5 rating
The dresses they have are varied and beautiful (probably 70% couture evening gowns and 30% wedding gowns. I was pretty unimpressed by the wedding gown selection until I came across THE MOST GORGEOUS DRESS EVER. Spoiler alert: It was the gown I wore on my wedding day.
She quoted me a great price. I shopped around at other stores and even found the same dress for more. One of the other boutiques were going to price match her price, but I went with her anyway because I ALWAYS try to support a small business owner rather than a larger store!
Then things got a little shady. I’d already paid over $1000 deposit for the dress, and when I went for my first fitting, she quickly mentioned that the SAMPLE dress I’d tried on would be my wedding dress. She NEVER mentioned that I was paying for a sample/floor/display dress that had been tried on by many people and had VISIBLE defects on it before accepting my money! I felt that that was very deceptive and I let that be known. She responded by saying the designer wasn’t making any more of that dress, which I knew to be completely false because I had the option of buying it from not one, but two, other stores. Days later, after I hinted that I would take my money elsewhere, the designer was miraculously making the dress again.
After I got my dress, I luckily did not need many alterations (just busting the dress), but they DO do alterations in house for free and they are VERY GOOD and very fast! They did the bustling on my dress in a smooth 10 minutes. What!? Very good.
Pros: amazing prices, free alterations that are high quality
Cons: make sure you know what you’re paying for, tried to sell sample to me, also did not show up to a fitting appointment made a week in advance, but assistant was good.
The dresses they have are varied and beautiful (probably 70% couture evening gowns and 30% wedding gowns. I was pretty unimpressed by the wedding gown selection until I came across THE MOST GORGEOUS DRESS EVER. Spoiler alert: It was the gown I wore on my wedding day.
She quoted me a great price. I shopped around at other stores and even found the same dress for more. One of the other boutiques were going to price match her price, but I went with her anyway because I ALWAYS try to support a small business owner rather than a larger store!
Then things got a little shady. I’d already paid over $1000 deposit for the dress, and when I went for my first fitting, she quickly mentioned that the SAMPLE dress I’d tried on would be my wedding dress. She NEVER mentioned that I was paying for a sample/floor/display dress that had been tried on by many people and had VISIBLE defects on it before accepting my money! I felt that that was very deceptive and I let that be known. She responded by saying the designer wasn’t making any more of that dress, which I knew to be completely false because I had the option of buying it from not one, but two, other stores. Days later, after I hinted that I would take my money elsewhere, the designer was miraculously making the dress again.
After I got my dress, I luckily did not need many alterations (just busting the dress), but they DO do alterations in house for free and they are VERY GOOD and very fast! They did the bustling on my dress in a smooth 10 minutes. What!? Very good.
Pros: amazing prices, free alterations that are high quality
Cons: make sure you know what you’re paying for, tried to sell sample to me, also did not show up to a fitting appointment made a week in advance, but assistant was good.
