My Moon Restaurant Reviews

5 | Brooklyn, NY
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5 Reviews for My Moon Restaurant

Recommended by 82%

5

4.1 out of 5.0
  • Quality of service 4.1
  • Professionalism 4.1
  • Flexibility 4.1
  • Value 4.1
  • Average response time 4.1
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  • S

    Sharlene Sy · Married on 06/15/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazingly beautiful perfect day

    I will definitely recommend this place again. The venue is so beautiful as it has this urban, rustic chic vibe right in the heart of Brooklyn! The venue has indoor/outdoor set up and both is so beautiful. People are so accommodating, and amazingly patient with all of our questions and concerns. They are also ver flexible, considering, we booked the place 6 weeks before the wedding and had to change the number of guests last minute.

    The set up was so beautiful and it really exceeded our expectations. The real jewel in My Moon is Lee Chappell (event coordinator). He was very patient with everything and guided us every step of the way from wedding preps up to the end of the wedding day. He even saved us the top tier of our wedding cake without us telling him.

    We love the venue but the cherry on the cake was the over all experience we had from the preparation up to the end of the wedding day. The wedding went smoothly and the food was great. Guests were telling us that they were really full and they loved everything about the wedding.

    Thank you again Lee for everything. Keep up the amazing work!

    Sent on 06/28/2019
  • Laura

    Laura Kaufman · Married on 03/24/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Extremely welcoming and accomodating!!!

    Lee, the wedding coordinator is fantastic! He is very responsive, attentive, and a pleasure to work with. Although our wedding is in March, he has been a breath of fresh air from the very beginning!! We chose this venue based on ambiance, cuisine, and wonderful staff.

    Sent on 02/01/2019
  • J

    Jesse · Married on 05/21/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I recently had my wedding at My Moon and I cannot recommend them enough! I stumbled across them online while searching for a place that was already beautiful with a great vibe (so it wouldn't require a seriously large budget for decor), had an outdoor AND indoor space, had amazing food, was a place we could revisit regularly as a couple, and was affordable, in the world of weddings. I truly hit the jackpot in finding My Moon and it checked off all of our criteria and then some. Part of the "then some" is Lee Chappell, their wedding coordinator - who is a gift from the event planning Gods. He made wedding planning easy and was there every step of the way to answer any questions we had - as well as being our actual day-of coordinator and making the day of seamless, stress-free, and truly magical. The venue coordinated seamlessly with our vendors (our INCREDIBLE florist - Rosehip Social, AMAZING jazz quartet - Eden Lane, AWESOME DJ - DJ Nate Slate, our INCOMPRABLE photographer - DAG Photography and videographer - Ashley Marinelli), so that set up and take down for everyone was a breeze. They have a retractable roof, which made worrying about the weather for the outdoor ceremony portion a non-issue. They had lots of little things that we were allowed to borrow like votives, an easel to display the seating chart, etc. Everyone is still talking about how great the food was! Truly, I could go on and on and on. I can't recommend them enough for an event or just to go and have dinner. I love this place and my now husband and I will be regulars for a long time to come. My Moon is simply THE BEST.

    Sent on 06/06/2018
  • A

    Aldona · Married on 08/12/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had our wedding at MyMoon on a beautiful, summer Friday. We loved everything from the food that was served to the service that was provided. Lee - the event and wedding manager at the venue was very easy to deal with, extremely helpful. We had a great time. The guests loved the atmosphere and the food. I am so happy with this venue selection. I highly recommend it!

    Sent on 08/17/2016
  • V

    Victoria · Married on 05/26/2018

    0.4
    • Quality of service:
      0.5
    • Responsiveness:
      0.5
    • Value:
      0.5
    • Flexibility:
      0.5
    • Professionalism:
      0.5

    On January 7, I reached out to Lee Chappell because I wanted to have my wedding there on May 26. Lee told us that the day was available, and on the same day we asked to schedule a tour for 3 days later. Lee replied that we could not come that day, and sent us a list of available dates. We scheduled one for Thursday. Worried that someone else would take the day, we called My Moon and spoke with the day manager, Steven. We told him that we wanted to book the day. He told us that he would pass the info. to Lee, and that should someone else want the day, we would receive preference. Lee responded acknowledging that we wanted to book the day, and he said, “dates are not held until after a proper contract has been created which happens after you have a tour”. Wednesday, the day before our scheduled tour, Lee informed us that another couple was interested in the date and that they had a tour booked for the same week. He told us he could draw up a contract for us to secure the date, which is something he could have simply done when we officially asked to book. Exactly 9 minutes later, he sent a second e-mail saying that the other couple asked him to draw up a contract and he gave the day to them. They “popped in” prior to their scheduled tour time when we were told not to come earlier. I told Lee that I would book immediately, but he said it was too late.

    My fiancé and I went to My Moon that same night to discuss the situation in person, and did so with two managers, Rina and Steven. We presented them with all the e-mails, they read over them very carefully and were clearly in agreement. Steven even told us that this was not the first time that Lee had pulled something like this. They told us they would contact us the following day, the same day as our scheduled tour appointment, which we still held. I called at noon that day, and Steven said the boss was not in yet. I called again a little over an hour before

    Sent on 01/11/2018