Mill 1 at Open Square Reviews

Reviews

Awards

74

+13 User photos

• Jenisa F. Sent on 12/11/2023
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  Dream come true

  The days and weeks leading up to the wedding we worked with Emily, who was phenomenal! She was flexible, accommodating, and extremely responsive. The day of we had the pleasure of having Adrianna and her team provide us day-of coordination and planning. They felt like a part of the family and made sure that not a stress or worry came our way. They were organized, personable, and communicative with all of our vendors. They ensured our timelines were met with ease and efficiency and catered to us from the day before to the week after. We are so grateful for this team and venue. We had the time of our lives and memories that will last a lifetime. Our guests are still talking about our event and both how beautiful it was and how much fun they had. This team helped us make that happen.

  The days and weeks leading up to the wedding we worked with Emily, who was phenomenal! She was flexible, accommodating, and extremely responsive. The day of we had the pleasure of having Adrianna and her team provide us day-of coordination and planning. They felt like a part of the family and made sure that not a stress or worry came our way. They were organized, personable, and communicative with all of our vendors. They ensured our timelines were met with ease and efficiency and catered to us from the day before to the week after. We are so grateful for this team and venue. We had the time of our lives and memories that will last a lifetime. Our guests are still talking about our event and both how beautiful it was and how much fun they had. This team helped us make that happen.

  • +4 photos

  Mill 1 at Open Square's reply:

  Hello Jenisa,
  Thank you so much for your thoughtful review for the team at Mill 1 Events. We are so happy to be running such an amazing venue and the opportunity to work with amazing clients like you!
  Congratulations on your wedding day we wish you a lifetime of happiness and hope you will share another event with us in the future.
  Warmly,
  Emily Barton
  Director of Operations
  Mill 1 Events Team
  
• Josh R. Sent on 01/28/2023
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  Amazing staff and venue

  This place was absolutely beautiful. The coordinator Regina was super nice and helpful throughout the whole process. The venue was beautiful and handicap accessible which was important to us. Cheaper then most places and you got more from this place then most places as well. you could decorate the venue to your liking so it fit you and your vision. I Honestly couldn't see myself getting married anywhere else. This place was perfect.

  This place was absolutely beautiful. The coordinator Regina was super nice and helpful throughout the whole process. The venue was beautiful and handicap accessible which was important to us. Cheaper then most places and you got more from this place then most places as well. you could decorate the venue to your liking so it fit you and your vision. I Honestly couldn't see myself getting married anywhere else. This place was perfect.

• Featured

  Julia B. Sent on 05/21/2022
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  Everything we could ask for and more!

  Mill 1 was an absolutely perfect venue for our wedding. The brick, natural lighting, and open spaces made for a beautiful day, and even more beautiful photos. We worked mostly with Regina, and she was an absolute dream to work with. She was professional, helpful, and responsive, and made sure to account for every last detail to make our day perfect. The other staff we worked with were also wonderful, including the bar manager Beth who made our signature cocktail vision come to life. Couldn't have asked for a more perfect wedding day or planning experience. I would highly recommend Mill 1 to anyone considering booking it.

  Mill 1 was an absolutely perfect venue for our wedding. The brick, natural lighting, and open spaces made for a beautiful day, and even more beautiful photos. We worked mostly with Regina, and she was an absolute dream to work with. She was professional, helpful, and responsive, and made sure to account for every last detail to make our day perfect. The other staff we worked with were also wonderful, including the bar manager Beth who made our signature cocktail vision come to life. Couldn't have asked for a more perfect wedding day or planning experience. I would highly recommend Mill 1 to anyone considering booking it.

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  Mill 1 at Open Square's reply:

  Julia, thank you so much for the kind words and even more for letting us be part of your beautiful day! You and Shoki were just so fabulous to host and you made the space look amazing in your own wonderful, gorgeous way. The energy among your guests was so fun and there was so much love in the air. Thank you again for taking the time to write your review and for including Mill 1 in your celebration!
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Send a message
• Sophia B. Sent on 10/14/2021
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  PERFECT wedding day!

  Mill 1 was the BEST place for my husband and I to have our wedding. For starters it is obviously a gorgeous space and very our style. The brick, giant windows and hard wood floors are just wonderful. The staff is so kind and helpful throughout this whole process. If you want to DANCE all night, this is the spot. We had roughly 120 guests, most of them dancing, and there was still plenty of room for everyone. Trust me, the dance floor is not something to over look! Wonderful spot, 10 stars!

  Mill 1 was the BEST place for my husband and I to have our wedding. For starters it is obviously a gorgeous space and very our style. The brick, giant windows and hard wood floors are just wonderful. The staff is so kind and helpful throughout this whole process. If you want to DANCE all night, this is the spot. We had roughly 120 guests, most of them dancing, and there was still plenty of room for everyone. Trust me, the dance floor is not something to over look! Wonderful spot, 10 stars!

  Mill 1 at Open Square's reply:

  Sophia, We have told you before, but we'll say it again because we can't say it enough - you and Ryan were an absolute dream to host on your wedding day. You made the space sparkle in your own unique way, which reflected the wonderful people you are. We are so grateful for your kind words and being so calm and well prepared throughout 2020 and 2021. We are very happy you and your guests had an amazing time - we saw nothing but smiles all night! Thank you again for including us in your special day and we wish you both the best as you venture on together as a couple! With love, Regina and the entire Mill 1 crew
• Mike S. Sent on 01/09/2022
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  Perfect venue for perfect day!

  Mill 1 was the best wedding venue we could have hoped for. We looked at a handful of options in the area and were blown away at how affordable the venue is for how beautiful it is. Mill 1 staff were extremely helpful laying out options for tables, chairs, lighting and other wonderful touches that truly allowed us to customize our day to be just how we planned it. We brought in our own flowers and other little touches and Mill 1 was extremely easy to work with setting up and taking down those little "extras." Our guests loved the huge reception hall for dinner and dancing and the smaller, intimate ceremony space really made that "I Do" moment extra special. The Mill 1 staff was extremely responsive to our requests; Reggie and the owner John were back to us quickly whenever we had questions, no matter how minor. The venue had only a few catering options but those options were excellent. We had an issue day of getting guests to the venue on time but Mill 1 staff were flexible and had the staff stay later than we planned to ensure we got our full reception. There were not any nearby places to eat or drink for a rehearsal dinner or afterparty but that's nothing a bus rental and 15 minute drive cannot solve. We cannot recommend Mill 1 enough to anyone looking to plan their perfect day.

  Mill 1 was the best wedding venue we could have hoped for. We looked at a handful of options in the area and were blown away at how affordable the venue is for how beautiful it is. Mill 1 staff were extremely helpful laying out options for tables, chairs, lighting and other wonderful touches that truly allowed us to customize our day to be just how we planned it. We brought in our own flowers and other little touches and Mill 1 was extremely easy to work with setting up and taking down those little "extras." Our guests loved the huge reception hall for dinner and dancing and the smaller, intimate ceremony space really made that "I Do" moment extra special. The Mill 1 staff was extremely responsive to our requests; Reggie and the owner John were back to us quickly whenever we had questions, no matter how minor. The venue had only a few catering options but those options were excellent. We had an issue day of getting guests to the venue on time but Mill 1 staff were flexible and had the staff stay later than we planned to ensure we got our full reception. There were not any nearby places to eat or drink for a rehearsal dinner or afterparty but that's nothing a bus rental and 15 minute drive cannot solve. We cannot recommend Mill 1 enough to anyone looking to plan their perfect day.

  Mill 1 at Open Square's reply:

  Thank you, thank you, Mike! We are so grateful to you both for your kind words, and we absolutely loved working with you, not to mention how honored we are that you shared your truly beautiful and unique wedding day with us. We wish you all the best on your journey together!
• Shawn C. Sent on 07/16/2020
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  Great Venue

  What a great venue, we would totally recommend!

  What a great venue, we would totally recommend!

  Mill 1 at Open Square's reply:

  Thank you Shawn, it was such a pleasure to work with you both and so very heartwarming to see your beautiful day come to fruition!
• Tim M. Sent on 02/10/2020
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  A historic venue with a great staff

  My wife and I wanted something different for our wedding. We wanted something unique. Many venues are just big empty rooms and once you are inside you could be anywhere. That is not the case at Mill 1. Everywhere you look you can see the history and imagine what this building was. From the brick walls to the hardwood floors history pours in from every direction. The space is a tangible connection to Holyoke's manufacturing past that made it the Paper City. Adding to the space is the fact that the team is amazing. From the bar staff to Julie the event manager, everyone went above and beyond to make our day the best day of our lives.. They helped us all along the way and if I could do it again I would pick Mill 1 in a heartbeat.

  My wife and I wanted something different for our wedding. We wanted something unique. Many venues are just big empty rooms and once you are inside you could be anywhere. That is not the case at Mill 1. Everywhere you look you can see the history and imagine what this building was. From the brick walls to the hardwood floors history pours in from every direction. The space is a tangible connection to Holyoke's manufacturing past that made it the Paper City. Adding to the space is the fact that the team is amazing. From the bar staff to Julie the event manager, everyone went above and beyond to make our day the best day of our lives.. They helped us all along the way and if I could do it again I would pick Mill 1 in a heartbeat.

  Mill 1 at Open Square's reply:

  This is an amazing review Tim, thank you! And if we could leave a review to reciprocate, you would have a glowing 5-stars as a beautiful, kind, fun couple. We were beyond giddy to host your special day. How magical it was!
• Jodi Sent on 09/14/2018
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  Mill one staff was great, very accommodating. The venue was beautiful

  Mill one staff was great, very accommodating. The venue was beautiful

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  Mill 1 at Open Square's reply:

  It was an honor hosting your beautiful family and friends! Thank you for choosing Mill 1 at Open Square. A hearty and heart-felt CONGRATULATIONS!!!
• Lydia Sent on 06/08/2018
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  Mill One is a perfect venue, plain and simple. Extremely versatile space that will work for any type of wedding or event. The space speaks for itself, so for our casual wedding reception, we really did almost no decorating and it was still just stunning. The staff were professional, responsive, and friendly. 10/10!

  Mill One is a perfect venue, plain and simple. Extremely versatile space that will work for any type of wedding or event. The space speaks for itself, so for our casual wedding reception, we really did almost no decorating and it was still just stunning. The staff were professional, responsive, and friendly. 10/10!

  Mill 1 at Open Square's reply:

  We're so glad you are happy with your experience at Mill 1. Thank you for taking the time to share your thoughts. We were HONORED to host your celebration.
• Casey Sent on 11/19/2017
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  We loved having our Wedding at Mill One! It was the perfect venue all around. From unique spaces for pictures to the ceremony and reception spaces, everything was perfect. The staff were so helpful and easy to work with. Our day was perfect, thank you Mill One!

  We loved having our Wedding at Mill One! It was the perfect venue all around. From unique spaces for pictures to the ceremony and reception spaces, everything was perfect. The staff were so helpful and easy to work with. Our day was perfect, thank you Mill One!

  Mill 1 at Open Square's reply:

  We've seen some of the INCREDIBLE images from your lovely wedding celebration and we're HOPING to see more. Thank you so much for choosing Mill 1 and for sharing your experience.
• Jenny Sent on 11/06/2017
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  Mill 1 was the perfect space for our wedding. We fell in love with the space and loved that there was so much freedom in how we used the space. We had a larger wedding with 200 guests but everyone sat comfortably for the reception. We highly recommend this amazing, budget friendly venue. You will not be disappointed!

  Mill 1 was the perfect space for our wedding. We fell in love with the space and loved that there was so much freedom in how we used the space. We had a larger wedding with 200 guests but everyone sat comfortably for the reception. We highly recommend this amazing, budget friendly venue. You will not be disappointed!

  Mill 1 at Open Square's reply:

  We loved hosting your wedding celebration! Honestly, it was an honor. Thank you so much for taking the time to share your experience here. We really appreciate it. A belated but no less heart-felt CONGRATULATIONS.
• Jennifer Sent on 11/09/2016
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  Mill 1 is a beautiful and modern setting for a wedding, and the pictures online do not do justice for how beautiful it is! When I showed my now husband pictures of the venue I chose he liked it, but when I took him there before the wedding he was blown away at how amazing the building is. The staff is extremely easy to work with and so very helpful, they really know what they're doing! Also with everything we had included the cost was very affordable compared to most other venues we looked at. Absolutely in love with Mill 1!

  Mill 1 is a beautiful and modern setting for a wedding, and the pictures online do not do justice for how beautiful it is! When I showed my now husband pictures of the venue I chose he liked it, but when I took him there before the wedding he was blown away at how amazing the building is. The staff is extremely easy to work with and so very helpful, they really know what they're doing! Also with everything we had included the cost was very affordable compared to most other venues we looked at. Absolutely in love with Mill 1!
• Kevin Sent on 12/06/2016
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  Amazing venue for both our ceremony and reception. Could not be any happier with the services Mill 1 provided. Management was great to work with. High recommend Mill 1.

  Amazing venue for both our ceremony and reception. Could not be any happier with the services Mill 1 provided. Management was great to work with. High recommend Mill 1.
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  User2891984 Sent on 12/05/2016
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  We had our wedding here back in June and couldn't of asked for a more perfect day! This is such a unique venue that will not disappoint!! Maggie the owner was a pleasure to work with and EVERYONE raved about the food. 5 stars for sure.

  We had our wedding here back in June and couldn't of asked for a more perfect day! This is such a unique venue that will not disappoint!! Maggie the owner was a pleasure to work with and EVERYONE raved about the food. 5 stars for sure.
• Kate Sent on 01/19/2016
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  We had a winter wedding at Mill One and absolutely LOVED it! It was a great combination of rustic and modern. The atmosphere was perfect for the time of year and despite the early sunset the pictures came out amazing! We went through a couple event planners but were very happy we had Maggie in the end. She was very responsive to all our emails and endless questions and flexible for set and clean up. The day of our reception went very smoothly with Maggie and Casey's help. All the staff were very friendly and easy-going. We continue to receive compliments on the venue and space. Would DEFINITELY recommend it to anyone!!!

  We had a winter wedding at Mill One and absolutely LOVED it! It was a great combination of rustic and modern. The atmosphere was perfect for the time of year and despite the early sunset the pictures came out amazing! We went through a couple event planners but were very happy we had Maggie in the end. She was very responsive to all our emails and endless questions and flexible for set and clean up. The day of our reception went very smoothly with Maggie and Casey's help. All the staff were very friendly and easy-going. We continue to receive compliments on the venue and space. Would DEFINITELY recommend it to anyone!!!
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  User2461954 Sent on 12/10/2015
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  What an amazing venue and staff! Maggie at Mill 1 helped make our dream wedding a reality. She was very easy to contact and accommodating all of our needs. We got so many compliments on the wedding and ceremony. Highly recommended!!

  What an amazing venue and staff! Maggie at Mill 1 helped make our dream wedding a reality. She was very easy to contact and accommodating all of our needs. We got so many compliments on the wedding and ceremony. Highly recommended!!
• Maureen Sent on 01/16/2016
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  Great venue! Everyone was flexible and great to work with!

  Great venue! Everyone was flexible and great to work with!
• Kelly Sent on 08/31/2015
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  Mill 1 was perfect for our event. We had the most amazing wedding thanks to the help of the staff. Everyone I spoke to from Mill 1 was fantastic. Michelle helped me plan out the original details and then towards the end of planning I worked with Maggie, Sarah, and Hannah- who actually was the event manager the night of my wedding. Everything went smoothly and I didn't have to worry about anything. I would highly recommend this venue to any other bride looking for the perfect western mass wedding!!

  Mill 1 was perfect for our event. We had the most amazing wedding thanks to the help of the staff. Everyone I spoke to from Mill 1 was fantastic. Michelle helped me plan out the original details and then towards the end of planning I worked with Maggie, Sarah, and Hannah- who actually was the event manager the night of my wedding. Everything went smoothly and I didn't have to worry about anything. I would highly recommend this venue to any other bride looking for the perfect western mass wedding!!
• Kristin Sent on 07/24/2015
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  The staff was awesome the night of the wedding and Michele made the entire process of wedding planning at her venue so easy!!! Ryan and I highly recommend for wedding or any other events!!!!

  The staff was awesome the night of the wedding and Michele made the entire process of wedding planning at her venue so easy!!! Ryan and I highly recommend for wedding or any other events!!!!
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  User2206333 Sent on 07/01/2015
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  The staff at the Mill One was amazing! From the pre-planning and working out details, to making additional services recommendations for stage, lighting and sound work. To the day of the event, the staff on site the day of the event was beyond amazing from helping us unload supplies and set up to breaking down and cleaning up. Most friendly and helpful group to work with.

  The staff at the Mill One was amazing! From the pre-planning and working out details, to making additional services recommendations for stage, lighting and sound work. To the day of the event, the staff on site the day of the event was beyond amazing from helping us unload supplies and set up to breaking down and cleaning up. Most friendly and helpful group to work with.
• Annabel Sent on 03/16/2015
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  Staff at Mill One is amazing!!! Michelle was always available throughout the entire planning process!! Hannah was available the day of the wedding and she was amazing. The bartenders were also great!! The complete atmosphere is gorgeous!!! I would highly recommend this venue to everyone!!

  Staff at Mill One is amazing!!! Michelle was always available throughout the entire planning process!! Hannah was available the day of the wedding and she was amazing. The bartenders were also great!! The complete atmosphere is gorgeous!!! I would highly recommend this venue to everyone!!
• Lynanne Sent on 11/18/2014
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  Michelle and Sara are amazing! Everything about Mill One is perfect! Many of our guests commented on how beautiful the venue is. It truly is a hidden gem in Holyoke. The staff were super helpful and made sure all ran smoothly. It's an outstanding place with great people to have any event!

  Michelle and Sara are amazing! Everything about Mill One is perfect! Many of our guests commented on how beautiful the venue is. It truly is a hidden gem in Holyoke. The staff were super helpful and made sure all ran smoothly. It's an outstanding place with great people to have any event!
• Stephanie A. Sent on 10/27/2014
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  Mill 1 went above and beyond to make our wedding the best day of our lives. Any issues that arose were handled seamlessly and I cannot say enough about how amazing Hannah and Michelle are.

  Mill 1 went above and beyond to make our wedding the best day of our lives. Any issues that arose were handled seamlessly and I cannot say enough about how amazing Hannah and Michelle are.
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  User1871564 Sent on 10/18/2014
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  A beautiful location that our guests raved about. Michelle was fantastic to work with!

  A beautiful location that our guests raved about. Michelle was fantastic to work with!
• Kelly Sent on 02/19/2014
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  • Average response time
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    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Michelle and her staff were so great. They made my event go off without a hitch. They were very completely amazing. It was snowing during my event so they made sure that all of the parking lots were plowed so people could arrive and depart easily. Michelle went to great lengths to make sure everything was perfect for me. The level of service you receive at Mill One is unmatched.

  Michelle and her staff were so great. They made my event go off without a hitch. They were very completely amazing. It was snowing during my event so they made sure that all of the parking lots were plowed so people could arrive and depart easily. Michelle went to great lengths to make sure everything was perfect for me. The level of service you receive at Mill One is unmatched.

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