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MILETTES CAKES Reviews

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Reviews

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4.4 out of 5 rating
4.4 out of 5 rating
7 reviews
89% recommend it
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    4.4 out of 5 rating
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Awards

7
  • Rebecca
    Rebecca Sent on 08/07/2021
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    Milettes Cakes A++

    Our cake was absolute wonderful. Exactly how I pictured it. Definitely recommend!
  • U
    User5742905 Sent on 07/14/2021
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    Disappointed.

    I wanted to love Milettes. I had heard so many great things about the Cakes I decided to give them a try for my daughters first birthday. I called and never got an answer, so I decided to email. I got a response and after some really confusing email exchanges I ordered an egg free smash cake. The lack of consistency in the emails should have been enough for me to not order but I really wanted a cute cake for my daughter so I went through with it anyways. I was first told an egg free smash cake for my daughter would be $20. Then when I decided not to get the big cake it increased to $25. Fine, what’s $5 in the long run. I also ordered a fondant cheetah with leaves for $28, bringing my total to $53. I paid the $20 deposit and ordered my cake. This was in mid May. Fast forward to the week of my daughters birthday, July 4. I get an email from Milettes stating they’ll use buttercream frosting (which was already finalized in May) and that the cake price would be $78 for the cake and $25 for the fondant cheetah. Umm… no. We already finalized the order. I quickly respond with the finalized cake details from May. I then get a call that the person who finalized my order made a mistake and egg free smash cakes are actually usually $45. I tell them no that’s not what I agreed upon. They ask if I’ll compromise at $35. At this point her birthday is in 5 days… so I do it because I don’t have the energy to find a new cake in 4 days. Ok so we pick up the cake for the new price of $35 for the cake and $28 for the Cheetah… the cake looks good. Now for the cake smashing….. 1. The cake is hard as a ROCK. 2. It’s gross. Absolutely no flavor. My daughter won’t eat it, clearly thinks its gross as well because she eats everything. 3. The cake is like 1/16 cake and the rest is frosting. I didn’t pay $35 for a pile of frosting…Fast forward to July 11… my husband wants to talk to Milettes and figure this out. He calls, no one answers. He goes there. They’re closed, fine, he decides he’ll try again tomorrow. July 12… he calls, multiple times, no one answers. He goes there. Someone is there. He says he’d like to discuss this cake, which he has with him. The guy makes him wait outside the store. After an hour of waiting… he finally gets to talk to someone. The guy says there is nothing wrong with this cake, it’s delicious. He says he will refund the order. Then he backtracks and says oh it taste bad because it’s eggless. But a second ago he said nothing was wrong with it?? So finally he refunds the price of just that cake, minus the Cheetah. Needless to say, I will not be ordering from this place again. Their unprofessionalism alone is enough to not order again, but the fact that the cake was inedible really does this place in.

    MILETTES CAKES's reply:

    Dear Kristina,
    There's always 2 sides of a situation.
    You inquired for a two tiered cake for your son. After numerous back and forth emails like removing some decoration etc..you decided to go for just a smash cake. Since it eggless its more money. Eggless cake taste different that regular not bad as you claimed. When your husband came in I was in a meeting and told him to wait a bit. I was surprised that your husband decided to go out the store instead of sitting inside. I feel sorry for him because there were seats available to sit on.
    Sincerely,
    Milettes Cake
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  • OnCloudNilson
    Tracy Sent on 02/17/2019
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    SO delish!!

    I can't say enough good things about our choice for wedding cake! HOLY CRAP!!!! So good. We got compliments by all of our guests! I truly recommend the red velvet or marble w/fudge filling and whipped cream icing. SO GOOD!
  • J
    Jenny Sent on 10/27/2018
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    Delicious and creative

    Milette's is awesome; not only are their cake flavors delicious and unique, but they are also a winner of cupcake wars! They really worked with our idea of our cake and provided classic flavors along with unique flavors. Everyone at the wedding loved the cake! Most wedding cakes end up dry, but Milette's makes theirs fresh and you can definitely tell. They decorated our cake as a birch tree with a rustic feel, it was so cool! Wouldn't have gone with anyone else!
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    Tamika Sent on 05/20/2018
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    The cake was so moist, and looked fit for a queen. Thanks
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    Ellen Sent on 08/24/2017
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    My husband and I used Milette's Cakes for our wedding on August 5th. Their cakes and cupcakes are absolutely delicious and beautiful. Our wedding cake was gorgeous! They are very easy to work with and very affordable. I highly recommend them!
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