Mason Music Productions Reviews
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3.9 out of 5 rating
3.9
3.9 out of 5 rating
5 reviews
77% recommend it
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Quality of service 3.6 out of 5 rating
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Average response time 4.1 out of 5 rating
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Professionalism 4.2 out of 5 rating
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Value 3.6 out of 5 rating
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Flexibility 3.8 out of 5 rating
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Sara Sent on 12/09/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great value for great music
The musicians from Mason were great! They knew exactly what to do, required little direction, and the communication with Glen leading up to the big day was helpful. We did a cellist, keyboardist, and violinist. Highly recommend.The musicians from Mason were great! They knew exactly what to do, required little direction, and the communication with Glen leading up to the big day was helpful. We did a cellist, keyboardist, and violinist. Highly recommend. -
Quality of service
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Y Sent on 12/15/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
What great set of musicians! I hired a string quartet to play during my ceremony and cocktail hour. They were splendid!What great set of musicians! I hired a string quartet to play during my ceremony and cocktail hour. They were splendid! -
Quality of service
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Mary Sent on 06/30/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used George Mason's music department for our string quartet during our ceremony and cocktail hour. They were excellent musicians and were way cheaper than other strings quartets that we contacted. They were also very professional and quick to respond in emails. Highly recommended!We used George Mason's music department for our string quartet during our ceremony and cocktail hour. They were excellent musicians and were way cheaper than other strings quartets that we contacted. They were also very professional and quick to respond in emails. Highly recommended! -
Quality of service
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Jessica Sent on 09/07/20143.3 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
This is my only real regret as far as wedding vendors go. It was super easy to book them and Glenn was so responsive throughout the entire process that I trusted him when he spoke to the quality of the musicians and their experience. He said they don't typically come to rehearsals and unfortunately I agreed to not hear them ahead of time. I don't doubt their experience and they were professional in all appearances, but they just did not sound good. They were mic'd so I won't hold sound quality against them, but they didn't sound cohesive or in tune...I watched my ceremony video a few days ago and we were literally wincing. They also did not honor an easy request I made regarding my recessional music. It was not a performance worth $500. If you decide to use them I would highly recommend trying to hear the group that will be at your wedding ahead of time.This is my only real regret as far as wedding vendors go. It was super easy to book them and Glenn was so responsive throughout the entire process that I trusted him when he spoke to the quality of the musicians and their experience. He said they don't typically come to rehearsals and unfortunately I agreed to not hear them ahead of time. I don't doubt their experience and they were professional in all appearances, but they just did not sound good. They were mic'd so I won't hold sound quality against them, but they didn't sound cohesive or in tune...I watched my ceremony video a few days ago and we were literally wincing. They also did not honor an easy request I made regarding my recessional music. It was not a performance worth $500. If you decide to use them I would highly recommend trying to hear the group that will be at your wedding ahead of time. -
Quality of service
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Josh Sent on 08/02/20181 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
On three separate occasions, sent me invoices claiming they played at my wedding one year before the scheduled date. Planning a wedding is stressful enough without having to both convince them to cancel their collections attempts for an event that hadn't even happened yet, as well as double-check with senior staff to make sure they have the correct date on their calendar. Finally, 3 months after the wedding DID happen, we received another invoice that again accused us of being in arrears on the invoice for over a year. We paid them immediately and they continued to accuse us of not paying, later admitting to a disconnect between their department and their accounts receivable and saying that we should have paid them 30 days prior to the event - but they didn't bill us 30 days prior to the event because they still had the wrong date on file!
I ultimately had to involve my attorney, the president of George Mason University, and their vice president of financial affairs.
This has been an insanely stressful situation for such a simple task and I cannot in good faith recommend the GMU music department to any other couples, or anyone, frankly, for any event.On three separate occasions, sent me invoices claiming they played at my wedding one year before the scheduled date. Planning a wedding is stressful enough without having to both convince them to cancel their collections attempts for an event that hadn't even happened yet, as well as double-check with senior staff to make sure they have the correct date on their calendar. Finally, 3 months after the wedding DID happen, we received another invoice that again accused us of being in arrears on the invoice for over a year. We paid them immediately and they continued to accuse us of not paying, later admitting to a disconnect between their department and their accounts receivable and saying that we should have paid them 30 days prior to the event - but they didn't bill us 30 days prior to the event because they still had the wrong date on file!
I ultimately had to involve my attorney, the president of George Mason University, and their vice president of financial affairs.
This has been an insanely stressful situation for such a simple task and I cannot in good faith recommend the GMU music department to any other couples, or anyone, frankly, for any event. -
Quality of service
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