Mandie Thompson Photography Reviews

1 | Atmore, AL
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1 Reviews for Mandie Thompson Photography

Recommended by 10%


0.5 out of 5.0
  • Quality of service 0.5
  • Professionalism 0.5
  • Flexibility 0.5
  • Value 0.5
  • Average response time 0.5
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  • User7350494 · 2+ years ago

    0.4
    • Quality of service:
      0.5
    • Responsiveness:
      0.5
    • Value:
      0.5
    • Flexibility:
      0.5
    • Professionalism:
      0.5

    I just want all the brides out there to know about Mandie Thompson Phatography in Atmore, Alabama. SHE IS AWFUL! There have been multiple interactions about getting my pictures delivered on time. It has been almost a year and I still do not have my edited pictures. I paid for engagement pictures, bridal pictures, wedding ceremony pictures, boudiour pictures and a boudior album that was supposed to be given to my husband as a wedding gift the day of the wedding. The boudiour album was supposed to be a hard black album with the words "For your eyes only" but I got a cheap album from dollar tree with some pictures put in the album sleaves. Before I set the date for the photo shoot I asked if there would be enough time for editing and to get the album in time for the wedding and I was told it would happen. I have all my messages from Mandie stating it would be there. It took me filing a small claims suit to get my album in the mail which finally arrived on May 31, 2016. My wedding was December 12, 2015. I tried to contact her many many times and all I got were excuses. In February I asked for my pictures and she said there were 2 holidays between my wedding and they were still processing and still in editing. In March I contacted her again and told her that I wanted my pictures and she said page forgot to send them out that they were being sent that Monday. She gave me 3 different tracking numbers and many excuses on why they hadn't arrived to my house. I have all the text messages to prove it. Again, Mandie had been contacted many times about these pictures. I FINALLY got my pictures sent to me on a jump drive the first week of April but none of them were edited. I got very blurry, grainy, unprofessional pictures. I dont even have any good pictures on me and my dad walking down the isle. My dad is sick and was diagnosed with cancer. Those pictures were very important to me. I spent 1000.00 for crappy unprofessional pictures and unprofessional service!

    Sent on 10/25/2016

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