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Quality of service
1 out of 5 rating
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Average response time
2 out of 5 rating
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Professionalism
2 out of 5 rating
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Value
1 out of 5 rating
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Flexibility
3 out of 5 rating
Disappointed
Overall disappointed in Alana’s services. We purchased the all-inclusive package ~10 months before our wedding for $2,000. Consultation included a phone call, an in-person meeting, a 200-question survey, and a google folder for organization. In the few weeks working together, we were asked to fill out sheets, forms, and questionnaires, adding extra work to our already busy schedules. Alana’s floral recommendations were more expensive and lesser quality than our original florist. Information on cake tasting took several weeks and ultimately resulted in screenshots of google searches. Response time was often several days for texts and emails. Structure and organization were lacking. Ultimately, the relationship added more work and stress to both parties. Several months later, our money was refunded and we went our separate ways.
Alana seems new to the wedding planning business. She takes more than she can handle and seems to prioritize some clients over others. I would consider Alana if you need help with creative thinking or last-minute coordination, but would not recommend her for task management or organization. We wish her and all future clients the best of luck in their upcoming weddings.
Overall disappointed in Alana’s services. We purchased the all-inclusive package ~10 months before our wedding for $2,000. Consultation included a phone call, an in-person meeting, a 200-question survey, and a google folder for organization. In the few weeks working together, we were asked to fill out sheets, forms, and questionnaires, adding extra work to our already busy schedules. Alana’s floral recommendations were more expensive and lesser quality than our original florist. Information on cake tasting took several weeks and ultimately resulted in screenshots of google searches. Response time was often several days for texts and emails. Structure and organization were lacking. Ultimately, the relationship added more work and stress to both parties. Several months later, our money was refunded and we went our separate ways.
Alana seems new to the wedding planning business. She takes more than she can handle and seems to prioritize some clients over others. I would consider Alana if you need help with creative thinking or last-minute coordination, but would not recommend her for task management or organization. We wish her and all future clients the best of luck in their upcoming weddings.
