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Loews Philadelphia Hotel Reviews

Loews Philadelphia Hotel

Loews Philadelphia Hotel

Philadelphia, PA
4.8 out of 5 rating, 55 Reviews
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Reviews

4.8 out of 5 rating
55 Reviews
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    4.9 out of 5 rating
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96% Recommended by couples

Awards

55
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
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    Ally G. Sent on 02/11/2022
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    Absolute perfection!

    I will never truly be able to put into words how wonderful my experience with the Loews was. Huajia and her team were so kind, professional, and just all around an absolute dream to work with. We ended up postponing our wedding a full year because of COVID, and they made the transition as smooth as possible. During the months of planning, communication was excellent. The week of the wedding, Huajia took care of absolutely everything before I could even get the words out! Then our actual wedding day, never in my wildest dreams could I have expected it go as perfectly as it did. Our guests raved about the views of the city, the food, the service at the bars, literally everything. We had a very big wedding, more than 300 people, and more than half of our guests were from out of town. Booking our wedding reception (and our room block) at the Loews was the best decision we could have ever made and we will be forever grateful for all Huajia and her team did to make our day so special.
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    Danielle F. Sent on 01/22/2022
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    So happy we chose to host our wedding here!!

    The Loews made our wedding dreams come true! The entire team was incredible to work with, especially Huajia and Craig! The team was professional, helpful, responsive, creative and flexible! The Millennium Ballroom was breathtaking and dinner/cocktail hour was delicious! If you have the option of picking the short rib as an entree, it was a winner! Would 1000% recommend having an event here and working with this team. :)
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  • Nitasha
    Nitasha Sent on 10/26/2021
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    Best Wedding!

    My husband and I had our large Indian wedding at Loews just a month ago. From top to bottom, I could not recommend this venue more. Let’s start with the fact that we booked this venue before the pandemic. They handled the need for rescheduling so gracefully, permitting us to move our date without hassle or obstacle.

    We initially worked with Andrea, then Craig, and then Huajia- over what approached two years to make our dream wedding come true. They each responded diligently, never leaving a question unanswered and never leaving us uncomfortable. I have so many friends who were getting married around the same time and they all had difficulties with their venue in the face of the pandemic. We did not. Loews Philadelphia stood up to the challenge and helped us move forward, they ensured to us that all would be okay.

    Our saving grace, ultimately, became Huajia who became involved with our wedding a few months before the date. She became the person I didn’t realize I needed but - was who I needed. Someone who knew the hotel in and out, every square foot- she made every request, dream, hope, and worry her sole priority . She made our dreams come true. She worked with our vendors day in and day out to make sure the visions we had didn’t just remain as visions. She responded to me at all hours, knowing that even a word from her when I was unsure about something would be so much to me. Our families could only rave about Loews, along with the hundreds of extended friends and family we had at the event.

    If I could have a wedding every year- this is where it would be. The staff, the service, the venue, and the commitment are indescribable. They are luxury with the face of familiarity, approachability, and compassion. Love to this team and this hotel - always always and always!
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    Arissa G. Sent on 09/26/2021
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    Great hotel for a wedding block!

    We got married in Philadelphia and booked our wedding room block at the Loews, and we are so happy we did! First, the standard pricing for each guest was very low compared to other hotels in the city. When we had to postpone our wedding due to COVID and change the date of our room block, Loews honored the same pricing and was very flexible accommodating our changes! They also let us block rooms for 2 nights so our guests could stay the whole weekend at the same reduced rate. About 2 months before our wedding, the reservations team was very helpful in sending us the updated reservation list for our block, and adding more rooms to the block when we started to fill up. Finally, Loews was great about letting me drop off a few things before my wedding that they delivered to my room when we checked in, which made wedding-day logistics so much easier for us. Overall great location, reasonably priced, friendly customer service and nice rooms - would highly recommend to book for your wedding block!
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    Raina S. Sent on 11/30/2020
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    Outstanding!

    2020 has been a really tough year. Easily the biggest highlight for us was our wedding which just preceded the onset of the COVID pandemic. And we will be eternally thankful to the Loews for providing the rooms/suites for the wedding party as well as a gorgeous skyline view room for our farewell brunch. Andreea and the whole Loews team could not have been more professional or responsive and helped us come up with a wonderful custom brunch buffet. They even accommodated our request to have the wedding party on the same floor despite being completely booked up—it meant a lot. And let’s not forget being able to take our getting ready and first-look photos in one of the most historic buildings in Philadelphia (and for that matter, the nation!) The incredible art-deco architecture views were an incredible bonus! At the end of a very long and happy day, we got back to our suite to find a bottle of champagne, chocolate covered strawberries and custom pillow covers—so thoughtful!

    Thank you so much to the whole Loews team—we will never forget your help and we’d highly recommend your hotel to any couples looking for an amazing venue to be part of their special day.



    Raina and Ben
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    Jillian R. Sent on 01/15/2020
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    fabulous service, incredible kindness, and flexibility

    I got married at the Loews Hotel on 12.28.19 and had the absolute BEST time! We got married on the 33rd floor with 220 people, and had the reception in the Millennium ballroom on the 2nd floor. We did not have a wedding planner, and so Elizabeth was able to fill all of our needs. From the ceremony to the cocktail hour to the reception, everything went so smoothly. The staff at the Loews could not have been more kind and helpful to me and my guests. At every moment, someone from the Loews was there to help us. We absolutely loved having our wedding in Philadelphia and especially at such a nice venue. I would absolutely recommend the Loews 11/10 !!
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    Lamar C. Sent on 01/01/2020
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    Best service

    Received the best service out of every location visited.
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    Priya Sent on 05/14/2019
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    Amazing Indian wedding weekend!

    We had a large Indian wedding at the Loews, with several different events happening and many vendors and guests. Across the board, the Loews did an amazing job taking care of us, and really made the weekend special for me and my husband. Every single staff member was incredibly helpful, and our guests found the entire experience spectacular!

    Could not recommend more highly!
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    Caitlin Sent on 05/24/2019
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    Great for wedding room block

    When we booked our venue in Philly, we knew we wanted to stay at the Loews for our wedding weekend. Sabrina and Mary were so amazing to work with. They were organized, professional and kind. We were so pleased with the room rate they were able to offer our guests. Everyone was shocked they were able to stay at such a gorgeous hotel for a reasonable rate. We also did our first look photos on the 33rd floor overlooking the city and they are amazing. All of our guests had a great experience and after the reception ended, our guests loved hanging out at Bank & Bourbon to continue the celebration. They also made our weekend incredible with a beautiful suite with views of the city and sweet surprises on our wedding night to make us feel so special. We also booked an additional conference room for the bridesmaids to get ready in and it was so perfect and reasonable to book. We loved the Loews and look forward to coming back.
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    Stephanie Sent on 03/24/2019
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    Quintessential Philly Hotel!

    The Loews was a high quality and convenient center city hotel block for our wedding guests!
    The Skyline Suite had a gorgeous view and was perfect for getting ready in the morning as a bridal suite. I really appreciated the surprises and attention to detail! Incredible photo locations as well.
    Sabrina Rogan (manager) was incredibly helpful with everything we needed and responsive throughout the whole process. The staff was amazing and friendly!
    The lobby bar is lively and fun - I would suggest if using as an after party though to reserve a space as it can be really crowded.
    Overall, an amazing & impressive experience!
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    Kacey (. Sent on 11/11/2018
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    Wedding room block

    We cannot say enough to express how happy we are with our experience at the Loews! We chose The Loews for our wedding hotel room block, got ready there on our wedding day, and hosted a brunch the morning after. From the moment we first connected with Sabrina for our hotel room block to the wedding weekend itself, they blew away all of our other experiences when researching hotel options. Sabrina couldnt have been more attentive, prompt, and personable. Planning with her was like a breath of fresh air. She worked with us to make sure our guests could make an affordable weekend out of our wedding which was a destination trip for most. She also helped pick out suites for us and our wedding party to get ready in that were unbelievable in character, views and space, but affordable as well. Everyone from the bell boys and valet parking attendants, to the concierge and room service, were all professional and happy to help. Even though there were probably multiple room blocks and weddings happening there that weekend, they treated us like we were the only ones. We dont want to ruin ant of the surprises they carry out for newlyweds, but they truly go above and beyond, which made the weekend magical. Between Sabrina, Elizabeth, and Mary, we didnt have to worry about a thing. We knew they had it all organized. The catering for our brunch was perfect as well, and we couldnt have dreamt of a nicer room to spend more time with our guests. Last but not least, our personal concierge, Kevin, was unbelievable. He always made sure we were taken care of and we genuinely enjoyed his company. He did everything with a smile on his face. We are so happy that we chose the Loews and cant wait to go back there for years to come.
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    Valerie Sent on 10/01/2018
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    I had my ceremony and reception at the Loews in August. Andreea and her team were amazing from the first meeting to the big day! My husband and I asked a TON of questions and we always received detailed answers. Andreea made sure that any concerns that we had were addressed and made sure our ceremony and reception were exactly what we wanted. Our guests are still raving about our ceremony views and the reception food (especially the steaks and the cake). THANK YOU!!!!!
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    Stephanie Sent on 10/25/2017
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    I cannot say enough fantastic things about the staff at the Loews Hotel! Sabrina and Mary helped us set-up our wedding room block, and they were both exceptional to work with. They were quick to respond to any and all questions, got us a great room rate (especially for the city), and did everything they could to extend reservations when asked. They really went above and beyond to make our wedding night at the hotel extra special too! Our guests staying in our room block also had the most wonderful things to say about the staff - everyone was extremely polite, professional, and accommodating. Rooms were clean, views were beautiful, and the bar off of the lobby was a great place to keep the celebrations going. We also hosted a post-wedding brunch on the 33rd floor of the hotel, and Elizabeth was an absolute delight to work with! The brunch was great, the food was delicious, and it was the perfect way to end our wedding weekend. I would HIGHLY recommend the Loews Hotel for any and all wedding events!!!
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    Kaela Sent on 09/21/2017
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    We used the Loews Hotel in Philadelphia for the room block for our wedding. We had about 80 rooms booked as part of the block which was more than we anticipated. When I realized we were not going to have enough rooms as part of the block for our guests, I contacted the Loews and they added more rooms without a problem. They gave us a very nicely discounted rate for our upgraded suite. We used their catering service for breakfast for the bridesmaids while we were getting ready and they delivered the chairs and powerstips needed for hair and make up all very promptly. While we were still in the booking process, they suggested having an "unofficial" afterparty at the hotel bar, Bank and Bourbon. They promised to staff extra bartenders and on the night of the wedding they delivered. Our guests were thrilled to come back at the end of the night, change out of their dress clothes, and get themselves a drink from the bar (all at no additional cost to us!). Overall, would highly recommend the Loews for any downtown Philadelphia wedding.
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    Michelle Sent on 04/09/2017
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    We didn't get married here but had a room block at Loews for our wedding guests this past February. We really wanted to use this hotel because it’s a nice hotel, and it turned out they were one of the most cost effective options! For such a nice hotel, we really did get a great rate. The contract booking was all done through Sabrina, who was extremely patient with us and answered all of our questions promptly. Once we booked the rooms, we worked closely with Mary who, just like Sabrina, was always available and accommodating. The parking is a little pricy, but since we booked so many rooms they were able to give us a bit of a discount, which our guests appreciated. We loved this hotel and would definitely stay there again, and would also recommend it for any couple who needs a room block for their wedding.
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    Christina Sent on 06/23/2016
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    We had our wedding at the Loews on the 33rd Floor on the evening of 6/18/16. We couldn’t be happier with our experience! Our guests stayed in the hotel as well, and absolutely loved the location and the architecture of the building itself. The lobby was a great gathering space that we ended up hanging out in a lot over the course of the weekend.
    The staff was super professional, as well as friendly. They accommodated us with whatever random needs arose.
    For the wedding reception, we worked with Diana who was incredibly kind, helpful and responsive over the course of a year that we were planning. She made sure that all of the (many) details I had planned came together seamlessly on the day of. I felt like I was in good hands and didn’t have to worry about a thing. Everything was set up on time, and they even arranged for us to be able to set up something earlier than normal so it would be done before we headed to the church.
    Everyone loved the spaces on the 33rd floor and the views over sunset and into the evening were a big hit! The food was fabulous, and the wait staff was truly professional. Everyone especially said they loved the dessert.
    I feel like we got great bang for our buck, the whole experience really luxurious and modern. We couldn't be happier!
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    Basia Sent on 02/19/2017
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    We booked our wedding here after attending a wedding at Loews in Philly and loving the food and venue! We had a ceremony and cocktail hour on the 33rd floor and the reception in the Millennium Ballroom. Every room and floor is beautiful so you can't go wrong and the hotel in general is gorgeous. We can't say enough about the food at this venue- we loved it! We worked with Diana to coordinate and set up everything for our special day (6/11/2016) and we loved working with her (she was amazing)! She made everything run smoothly for us and answered all of our many questions throughout the year. We worked with Sabrina and Mary to set up rooms for guests including our getting ready rooms, wedding suite, etc. They were both amazing to work with. We highly recommend the Loews Hotel for weddings and other events!
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    Jojo Sent on 09/17/2016
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    Our wedding day was April 30, 2016. We did a Hindu ceremony and Catholic Ceremony, both in the Millennium Ballroom. Following the ceremonies, we had our cocktail hour in the Millennium ballroom lobby, and reception in the Regency Ballroom.

    We loved the Loews' cost, modern decor, proximity to transportation for our out of town guests, hotel rooms and ballrooms. From the beginning of the process, Andreea (our Catering Manager and life saver) was on top of each detail even though we had a logistically complicated wedding. She was very responsive, professional, and flexible.

    We knew we wanted the food to be one of the highlights of our day. Andreea and team were able to collaborate with our external Indian food vendor to present the Loews catering and Indian catering as a cohesive meal. Again, the pricing was very fair. Andreea was able to swap out hors d’oeuvres options we didn't need for a discounted Viennese dessert display and ice cream bar.

    Our guests loved the modern, clean rooms. We started our room block with a smaller package of rooms, but as the day approached, the Loews team helped us get an additional 15 rooms at our rate, even though it was Penn Relays weekend. They worked very hard to accommodate our guests and get checked in before our ceremony started (our ceremony started at 2pm and check in was 4pm).

    The day of the wedding the Loews team was, again, on top of every detail. Our guests raved about the food and the friendly staff. Andreea, again, was amazing. She was on top of the schedule and made adjustments when we ran late so our guests had no idea. One small detail that shows her and her team's dedication -- for the Hindu ceremony we had to take our shoes off. As we exited the Millennium ballroom afterward she had slippers ready for us so we didn’t have to continue walking around barefoot.

    Overall we had an amazing experience with the Loews and definitely recommend them as a venue.
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    Jaclyn Sent on 05/01/2016
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    It was a pleasure working with the Loews. We had the ceremony in the Commonwealth and the reception in the Millenium Ballroom, and had our brunch on the 33rd floor the next day. Our guests also stayed at the Loews, myself and my husband included. (We were very happy with the generosity and thoughtfulness of staff, especially with regards to the little complimentary gifts and special touches they added to the bridal suite for both my bridal party during the day, and me and my husband at night.) The Loews was very accommodating and helpful! We were very happy with the quality and selection of food, the clean facilities, and courtesy of staff. Thank you especially to Andreea Denes, who was extremely helpful in coordinating all of the wedding details and logistics!! The Millenium Ballroom is outstanding for large parties, and we loved the giant windows that open up to beautiful views! Everything was really well-done. Thank you Loews!
  • User2606436 Sent on 05/12/2016
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    I am SO happy we booked our room block at the Loews! Throughout planning, I was able to work with Sabrina and Mary - and both were incredibly responsible and professional. We got a great deal on the rooms for our guests and everyone was happy with their accommodations that weekend.
  • User2497649 Sent on 01/07/2016
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    I am just beyond words with how elegant & breathtaking our wedding turned out. Andrea was so attentive & professional! Thank you to the staff, from Collin at reception to the waitstaff at our reception, you all made our day so memorable!
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    Emily Sent on 05/10/2016
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    Have your wedding at the Loews and you won't regret it! Beautiful venue - modern and elegant - for ceremony and reception.
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    Aimee Sent on 12/14/2015
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    Would highly recommend Loews for any bride!!! Great venue in the city - got married on the 33rd floor and the views were SPECTACULAR! So many friends and family were in awe. Amanda was such a pleasure to work with - extremely responsive and accommodating. Really made our big day the best day ever!
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    Katherine Sent on 06/15/2015
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    Amazing Hotel!
    From the first phone call through the congratulations every aspect at the Loews was perfect. Sabrina was a joy to work with through the whole event planning stage. The rates she was able to provide for our block was far better than we expected it would be. From the moment we dropped of the hotel welcome boxes until we checked out, the staff was welcoming, helpful, and friendly. The amenities that were provided in the room for my now husband and I exceeded our dreams. From the personalized notes and the phone calls checking in to the treats left in the room, the Loews made our stay so memorable. Thank you Loews, and we will be back to stay!
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