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Lily Saratoga Reviews

Lily Saratoga

Lily Saratoga

Saratoga Springs, NY
4.9 out of 5 rating, 183 Reviews
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Reviews

4.9 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
4.9 out of 5 rating
183 Reviews
98% recommend it
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    4.9 out of 5 rating
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Awards

183
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner
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    Erika A. Sent on 02/01/2024
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    Amazing!!! Would Recommend to anybody.

    Lily's Saratoga was fantastic to work with! They had a great selection of dresses and every person in that store was so welcoming and helpful! They truly made the wedding dress experience very low stress and simple. Would recommend to anyone looking to pick out a wedding dress

    Lily Saratoga's reply:

    Thank you so much for taking the time to review our boutique! It was so nice working with you and we are happy to have you as a Lily Bride! Congratulations!!
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    Domenica M. Sent on 01/09/2024
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    Best in the area!

    Lily Saratoga made my wedding dress shopping experience so comfortable and fun. I felt like I was in the very best hands and was able to lean in and enjoy myself throughout the process. From the beautiful store and try-on experiences to the personal note attached to my dress's garment bag on my wedding day, Lily made me feel so special. I highly recommend Lily to any bride who is looking for a big selection and a low-stress environment to shop for their big day.
  • Marianna
    Marianna H. Sent on 12/20/2023
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    A fairytale!!

    Lily’s helped me achieve my wedding vision! I went to 2 other stores before I made my appointment and I’m so happy I did! The team helped me find my dress. They were so patient and never made me feel rushed. I cannot recommend them enough. I am considered plus size so it was intimidating not knowing what they’d have, but Essense of Australia ended up being the best designer for me personally and my budget and dress came quick!!

    #lilybride

    Lily Saratoga's reply:

    Thank you so much for taking the time to review us Marianna! We are so happy that you found your dress with us and are a Lily Bride! Congratulations to you!!!
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    Alexis M. Sent on 12/09/2023
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    Go to Lilys for all your wedding dress needs!

    If you’re looking for your wedding dress skip anywhere else and go straight to Lilys! I had gone to a few other shops before Lilys and just didn’t have a great experience, didn’t like the dresses, and the consultants weren’t very helpful. So I finally went to Lilys and WOW what a treat! For pretty much all of my appointments I got to work with Sarah - she is the sweetest, so out going, and expert in all things wedding! She was my own personal hype man and did a great job managing all the “guests” you bring when you’re trying on dresses. She’s 100% team bride whatever I wanted went. I went in not having any clue what I did and didn’t like - just with a few questions she nailed it! Another thing I really appreciated was her respecting my budget - she didn’t have me try on a single dress outside of my budget without asking me if the higher price was okay or not. No other place did that and I thought it was so nice! Once I said “yes to the dress” the Lilys team was so helpful! Once my dress came in I came in to just try it on I was so excited, again I got to work with Sarah and she happily took some pictures of me, got some veils for me to try on and some other accessories and noted it alll in my file! A couple months later they let me come back in for an accessory appointment were I was able to try on and buy all my jewlery, shoes and veil with my dress! When it came to my hair trial Lilys even gave me a loner veil to bring to my trial so I didn’t ruin mine and could still see how it would look! Then, when I went for alterations next door the shoes I had bought were a bit too tall for my dress and when Megan told Lilys, Lilys reached out to me and offered me the opportunity to return the shoes! It was so kind and unnecessary but I appreciated it so much! When it comes to wedding planning any $$ you can save helps! Overall I had an amazing experience at Lilys - the whole team was so helpful, easy to work with, and made it such a luxury experience!

    Lily Saratoga's reply:

    Thank you so much Alexis! We sincerely appreciate the time you took to write us a great review and are so happy to hear that you enjoyed your experience with us (and working with Sarah!)! Thank you for being a Lily Bride and the best part of our job!!!
  • Emily
    Emily B. Sent on 12/29/2023
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    Very classy

    The owner herself is amazing such a classy elegant women. The shop is very nice and great staff.

    Lily Saratoga's reply:

    Thank you so much, Emily! You looked so stunning and elegant on your wedding day! Thank you for being a Lily Bride
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    Lauren N. Sent on 10/17/2023
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    amazing experience!

    My husband and I were recently married and I had the absolute pleasure of working with Laura at Lily Saratoga to find/buy my wedding dress. Laura was born to own a bridal store because her enthusiasm, knowledge, and accommodations were perfectly aligned as such. I went into our appointment with a general idea of what I was looking for in a dress. When I shared these features with her, she was able to (within 5 minutes) pull 5-6 beautiful dresses (from thousands racked) that literally checked off every box but also had slight variation between each. Her familiarity with the available dress options allowed me to confirm or change my original choices with confidence, which was really helpful.
    Laura’s professionalism and kind nature are also incredibly conducive to owning a bridal store. She understands the stressors of the entire process and is accommodating to helping find an option that meets your budget and still makes you feel beautiful. Lastly- Laura’s team of girls in the shop are wonderful as well. After purchasing the dress, it was ordered to the shop in my size and came within the exact timeline they had initially indicated. I had a second fitting there and they were able to write up a perfect dress review, to be given to the seamstress for alterations. I will say- due to their popularity Lily Saratoga’s wait list for appointments is pretty extensive, so MAKE SURE if you want to get in for an appointment, you make it with ample time. All in all these girls made the dress buying experience seamless, enjoyable and memorable and I would absolutely recommend looking to buy your gowns here.
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    Courtney Sent on 12/23/2023
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    Wedding dress

    Lilys Saratoga helped my wife and I find our perfect dresses. They spent quality time and show that they really care during each and every appointment until they match you up with the perfect dress for you. This team is amazing. Special shout out to Laura, Christina and Katie 💜. Also shout out to Megan who helped with the perfect alterations conveniently located right next door !

    Lily Saratoga's reply:

    Thank you so much Courtney! We are so happy to have you and your wife as Lily Brides - Congratulations to you both!!
  • Autumn
    Autumn J. Sent on 04/15/2022
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    Welcoming and Wonderful

    From thee first second I interacted with the Lily Ladies I knew it was going to be a great fit. I may have decided to check them out because of their beautiful, historic, and YELLOW! (my favorite color) building. But that quickly became one of the last things I cared about. The women were so awesome, listening to every detail and idea I had no matter how silly. They made sure I felt beautiful and happy in every option. I left with the most goregeous dress that I cannot wait to wear on my wedding day!

    Lily Saratoga's reply:

    Autumn!
    Thank you so much for your kind words. We are so happy that you loved everything about your experience with us, even our yellow Victorian House! Thank you for being a Lily Bride!
  • Mallory
    Mallory G. Sent on 12/20/2023
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    Amazing experience!

    From the moment I stepped into Lily’s I knew I was in good hands. They made my wedding dress dreams come true! I could not be happier with the dress and designer I ended up with and received so many compliments. Thank you for helping in making me feel like my most confident and beautiful self on my big day!

    Lily Saratoga's reply:

    Thank you so much Mallory! We are so happy that you found your dream gown with us and that you felt so beautiful in it on your big day! Thank you for being a Lily Bride!
  • Laurie
    Laurie R. Sent on 11/16/2022
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    Exceptional Experience with Wonderful Associates and a Welcoming Environment

    Lily Saratoga was an Exceptional Experience with Wonderful Associates and a Welcoming Environment! They were so kind, thoughtful, knowledgable, and inclusive. They helped me feel comfortable and confident. They were accommodating and had lots of choices and helpful options. The experience - and dress - was more than I could have dreamed up, and I was very nervous about it! Go to Lily Saratoga. I went to a few other places near by and in NYC and Lily Saratoga was hands out the best. I was thrilled to buy my special wedding dress from them and could not recommend them more highly! I am grateful to Lily Saratoga and thrilled to be a #LilyBride

    Lily Saratoga's reply:

    Thank you, Laurie! We are so happy you found your dream dress with us! Thank you for being a Lily Bride!
  • Sierra
    Sierra H. Sent on 12/06/2023
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    The best bridal experience!

    Lily Saratoga and all of the Lily ladies are the best there is! So many gowns to choose from and everyone is your hype girl. They made sure everything was perfect with my 2 gowns. 10/10 recommend!!

    Lily Saratoga's reply:

    Thank you so much for taking the time to write a review, Sierra! We are so happy to have you as a Lily Bride
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    Nixie D. Sent on 12/05/2023
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    100000 out of 10

    Best staff ever. Everyone is super sweet and kind!!! Dresses? Amazing. Facility? Amazing. Aleisia deserves a special shout out for helping me find my dress on my first trip there 😊 Would absolutely recommend the ladies at Lily to anyone!!

    Lily Saratoga's reply:

    Thank you so much Nixie, and CONGRATULATIONS! We are so happy to hear that you loved your experience with us and Aleisia. Thank you for being a Lily Bride!
  • Addie
    Addie D. Sent on 01/02/2024
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    Dream Wedding Dress Experience

    I found Lily because I was looking for vendors that carried Made With Love. My family also LOVES going to Saratoga in the summer. So it was a win win. I was having no luck finding a gown I loved. I went for my appointment at Lily and worked with Christina. She was amazing. I ended up trying on my actual gown that day but she told me not to jump on it. Think about it and then go back for a follow up appointment. My pick at that moment ended up getting pushed aside for another gown I had tried on that day. I went back through photos we took and it was obvious which gown was IT. I went back for my follow up with my mom and MOH and tried on EVERY Made with Love gown they had. Again. I tried on my eventual gown last and it was like a sigh of relief. Laura, the owner, was working with us that day and she said I just seemed to RELAX. I HIGHLY recommend making the trip to Lily. Every single person we worked with from trying on to picking up my dress and shoes...so patient and kind and just genuinely EXCITED for me. I wish I could do it again just because the process was so memorable and everything it should be when picking out your wedding gown. Alyssa helped me find the perfect shoes when my dress came in. I STILL get compliments on them. BOOK YOUR APPOINTMENT WITH THEM NOW!!!! And don't forget to check out Styled by Lily for bridesmaids dresses, mother of the bride, and little white dresses! Seriously, they do it all!!!

    Lily Saratoga's reply:

    Thank you SO much Addie! We sincerely appreciate your feedback and are so happy you enjoyed your experiences with us! Thank you for being a Lily Bride, the best part of our job!
  • Emily
    Emily Sent on 09/04/2023
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    Made me feel beautiful and comfortable

    The ladies at Lily were amazing! I felt comfortable from the moment I walked in the door! Sarah asked me what I was looking for and she nailed it! I originally came in looking for a specific dress I tried on prior. I thought I wanted an A-line dress but Sarah suggested I tried a different silhouette to make sure it was what I truly wanted (since I was on the fence). I am so happy she did! I found the perfect dress that my husband LOVED! I would 1000% recommend brides go to Lily!
  • Sydney
    Sydney W. Sent on 12/05/2023
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    Saying Yes to the Dress

    Absolutely loved my experience at Lily's working with Laura during my appointment. So happy I said yes to the dress at Lily's! There are so many dresses to choose from.
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    Nina R. Sent on 12/14/2023
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    The best bridal shop in town :)

    Laura and the Lily ladies were great! The experience I had was exactly what I was hoping for. I ended up finding my dream dress. I couldn’t recommend Lily Saratoga any more. Thank you Lily ladies for helping me feel my most beautiful on my wedding day!

    Lily Saratoga's reply:

    Thank you, Nina! We are so happy to have you as a Lily Bride and loved being a part of your special day! Congratulations!!
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    Danielle W. Sent on 01/05/2024
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    Amazing and relaxing

    I had the best experience here! They were all so helpful, listened so well to what I was looking for and they found my dream dress. I could not be happier and highly recommend going here to look for your wedding dress!

    Lily Saratoga's reply:

    Thank you so much Danielle! We are so happy to have you as a Lily Bride and appreciate you taking the time to review us!
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    Megan M. Sent on 12/19/2023
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    Incredible experience!

    Laura and her team at Lily Saratoga are incredible. They made the entire experience exactly what a bride should receive from the wedding dress shopping experience. I ended up purchasing two dresses for my wedding and they were both perfect. I cannot recommend them enough- not only did I walk out with the perfect dresses, I left with new friends as well!

    Lily Saratoga's reply:

    Thank you so much Megan! We loved working with you and are so happy to have you as a Lily Bride
  • Jessica
    Jessica Sent on 05/10/2023
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    The place to find your perfect dress

    My experience with Lily Saratoga was probably slightly different than most. I booked my appointment, with ease, and when I arrived I knew the exact dress that I wanted to try on (brand and style). Alyssa pulled the dress for me and attentively helped me with putting it on. The try-on dress wasn't my size and Alyssa could tell I was having difficulty saying "yes to the dress" and envisioning how it would look when it actually fit correctly. Alyssa quickly pulled some additional dresses that were very similar in style to the dress I chose that were in my size so I could get a better perception of what my dream dress would look like in the right size. Her quick thinking really made a difference and gave me the confidence to say "Yes" to my dream dress. Alyssa took my measurements and made suggestions on size based on the measurements and when the dress came in, it fit perfectly. Alyssa also helped me pick out the perfect veil, offering different styles and variations for me to try on. I highly recommend Lily Saratoga when searching for your Wedding dress and accessories, they are outstanding and it's always nice to be able to support local!

    Lily Saratoga's reply:

    Thank you so much, Jessica!! We are so happy to hear that you loved your experience with us and sincerely appreciate your support. Thank you for being a Lily Bride, the best part of our job!!
  • Erin
    Erin S. Sent on 06/06/2023
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    Plus Size Heaven

    I cannot say enough about Lily Saratoga as a plus size bride. I am a size 28 and I was able to try on every type of dress I could ever imagine, which is something I thought would not be possible. Not only could I try on so many dresses, but I was made to feel the EXACT SAME as average size brides. I felt beautiful, cared for, and catered to. I found my dream dress on my first appointment. Since they new I liked a certain designer, this team had such great attention to detail they called to reschedule my appointment during a trunk show for this designer so not only did I get my dream dress, I got it during that designer's trunk show! Thank you Lily! I highly recommend Lily Saratoga to brides of every size.
  • Marissa
    Marissa T. Sent on 06/18/2022
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    Amazing experience

    Awesome experience, everyone was very kind and helpful. The woman helping me knew exactly what to grab right off the bat, and was very knowledgeable and helpful! Definitely recommend Lily Saratoga!

    Lily Saratoga's reply:

    Marissa,

    Thank you so much for your kind feedback! We are so happy to have you as a part of our Lily Bride family!
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    Nicole W. Sent on 12/06/2022
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    Icredible Wedding Dress Experience

    Lily's in Saratoga NY was absolutley an absolutely incredible wedding dress shopping experience. They make you feel so comfortable, especially in a situation where you could feel nervous to speak up if you do not like the particular dress you have on. Each person working at Lilys went above and beyond to make us feel special. I would highly recommend using them!

    Lily Saratoga's reply:

    Nicole,
    Thank you so much for taking the time to write us a review! We are so grateful to have you as a Lily Bride. Congratulations!!
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    Mary Sent on 11/14/2022
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    Amazing and stress free!

    Christina was amazing. She helped me find my dream dress and had great energy throughout the process!

    Lily Saratoga's reply:

    Mary, thank you so much for the positive feedback! We are so happy to you enjoyed your experience with us. Thank you for being a Lily Bride!!
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    Olivia M. Sent on 11/12/2022
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    The best in upstate NY

    I am in no way a dress person, the idea of having to try on wedding dresses made me cringe. I stepped in to Lily Saratoga with an admittedly terrible attitude, but, I left glowing with excitement. I arrived really having no idea what I wanted - after a brief conversation with Laura, she returned with several dresses. Within minutes, I realized I was standing in my wedding dress. She somehow knew exactly what I needed, calmed my fears around the whole concept of wearing a gown, and turned me in to a Lily Bride on my first day of dress shopping. From that day, to the day I picked my dress up, I had nothing but positive experiences and positive encouragement from Laura and her team. I am grateful for each of them and their expertise and I can guarantee each and every Lily Bride is lucky enough to have an equally as flawless of an experience.

    Lily Saratoga's reply:

    Olivia,
    Thank you SO much! I love your recount of your first appointment with us and am so happy that you loved every interaction thereafter. Thank you for being a Lily Bride, you are the best part of our job!!
    xoxo
    Laura
  • Dani
    Dani L. Sent on 11/13/2022
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    Beautiful Venue

    I went in to Lily Saratoga with a vision, and the first dress picked out for me ended up being “the one!” Of course, the ladies here were more than happy to find more dresses for me to try on that fit my wants, but all in all, I continued to go back to dress #1. Did I also mention this was my first day dress shopping?! Lily Saratoga is a one-stop shop. They are sure to have something here for you! And when I went to pick up my dress the week of the wedding, there was a handwritten note attached to the dress bag expressing their excitement for me. It was such a sweet touch!

    Lily Saratoga's reply:

    Dani,
    Thank you so much for taking the time to write such a lovely review! I love that you fell in love with the first dress at your first bridal shop! We are so happy to have you as a Lily Bride. Congratulations!
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