Liberty Limousine & Party Bus Reviews

Reviews

• User2981220 Sent on 08/03/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Accommodating

  Thank you for the great service across the board!

  Thank you for the great service across the board!
• Logan Sent on 11/20/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Liberty Limo

  Thankyou so much Liberty Limo for hosting our wedding travels. All our drivers were great! The buses were clean & we all had a blast! 10/10

  Thankyou so much Liberty Limo for hosting our wedding travels. All our drivers were great! The buses were clean & we all had a blast! 10/10
• Michelle Sent on 08/02/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Wedding day

  Vilim and his crew were accommodating and made us feel super welcomed. We got recommended by family friends about this company and so glad we stuck with them. Super reasonably priced and such a good time. We will recommend this company moving forward for not just weddings but any kind of event. They were super nice. The bus was clean, spacious, and a great time. We can’t wait to use this company again!!!

  Vilim and his crew were accommodating and made us feel super welcomed. We got recommended by family friends about this company and so glad we stuck with them. Super reasonably priced and such a good time. We will recommend this company moving forward for not just weddings but any kind of event. They were super nice. The bus was clean, spacious, and a great time. We can’t wait to use this company again!!!
Are you interested?
Send a message
• Keren Sent on 11/20/2024
  1 out of 5 rating

  1.0
  • Quality of service
    1 out of 5 rating
    1.0
  • Average response time
    1 out of 5 rating
    1.0
  • Professionalism
    1 out of 5 rating
    1.0
  • Value
    1 out of 5 rating
    1.0
  • Flexibility
    1 out of 5 rating
    1.0

  Unreliable, Unacceptable and Unprofessional

  We hired this limo service for my son’s and daughter-in-law’s wedding, and it was a disaster from start to finish. The limo meant to pick up the bride and bridesmaids was sent to the wrong address, creating unnecessary stress. The limo my son used was old, with no air conditioning—a completely unacceptable situation for a Florida wedding day—and had visible wear and tear. Unfortunately, that wasn’t the worst of it. After the ceremony, the limo broke down, leaving my son and the bridal party stranded on the side of the highway. The other limo had to pick them up, causing further chaos.
  
  This breakdown delayed the entire program, backed up our photography schedule, and extended the reception timeline, leading to significant extra costs for photography and bar services.
  
  When I called the owner to report the issues, I was shocked by his dismissive attitude. Instead of an apology, he simply said, “Things happen. What’s a half-hour delay?” As if a half-hour (actually much longer) is insignificant on a wedding day. His lack of accountability and empathy was appalling.
  
  While we received a partial refund for one limo, we were still charged for the extra time caused by their failures—an absurd decision considering the delays were entirely their fault.
  
  
  This company’s unreliability and poor customer service turned a special day into a stressful ordeal. I wouldn’t recommend them to anyone and strongly advise looking elsewhere for your event transportation needs.
  
  

  We hired this limo service for my son’s and daughter-in-law’s wedding, and it was a disaster from start to finish. The limo meant to pick up the bride and bridesmaids was sent to the wrong address, creating unnecessary stress. The limo my son used was old, with no air conditioning—a completely unacceptable situation for a Florida wedding day—and had visible wear and tear. Unfortunately, that wasn’t the worst of it. After the ceremony, the limo broke down, leaving my son and the bridal party stranded on the side of the highway. The other limo had to pick them up, causing further chaos.
  
  This breakdown delayed the entire program, backed up our photography schedule, and extended the reception timeline, leading to significant extra costs for photography and bar services.
  
  When I called the owner to report the issues, I was shocked by his dismissive attitude. Instead of an apology, he simply said, “Things happen. What’s a half-hour delay?” As if a half-hour (actually much longer) is insignificant on a wedding day. His lack of accountability and empathy was appalling.
  
  While we received a partial refund for one limo, we were still charged for the extra time caused by their failures—an absurd decision considering the delays were entirely their fault.
  
  
  This company’s unreliability and poor customer service turned a special day into a stressful ordeal. I wouldn’t recommend them to anyone and strongly advise looking elsewhere for your event transportation needs.
  
  

Are you interested?

Send a message