Kristie Horton Photography Reviews

51 | Jacksonville, FL
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51 Reviews for Kristie Horton Photography

Recommended by 98% of couples

4.9 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.9
  • Flexibility 4.9
  • Value 4.9
  • Average response time 4.9

Awards

51

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    Stacey · Married on 03/25/2017

    1.0
    • Quality of service:
      1.0
    • Responsiveness:
      1.0
    • Value:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    Unfortunately, we never received our wedding photos from Kristie. At first, communication was good. We had an amazing experience with our engagement photos! Three months after our wedding, we received a text from Kristie saying the hard drive in which the photos were saved to crashed. After months of waiting to see if her IT guy could fix the hard drive, about 10 photos were found, from our reception only. She promised a full refund immediately. Of course, we barely cared about the money we spent, we were just sad that we had no wedding photos. Months went by and no refund. It has now been over a year from the day and still, no refund. She will not respond to us via email, text or call. Luckily, a friend videotaped the wedding!

    Sent on 05/04/2018