Jon Lofquist Films Reviews
Reviews
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![Julian]()
Julian Sent on 12/13/2024Bad service......
Unfortunately, my experience with Jon Lofquist Films was not what I expected. While the final video was of decent quality, the process leading up to it was frustrating. Communication was slow, and there were several instances where my messages were left unanswered for days. The production team seemed disorganized, and there was a lack of attention to detail in the editing. I had high hopes based on their portfolio, but I was ultimately left feeling underwhelmed. I would suggest Jon improve his communication and customer service before working with future clients.
I’m really disappointed with the video I received from Jon Lofquist Films. While the initial consultation was promising, the final product didn’t match the level of quality I was led to expect. The editing felt rushed, and there were noticeable issues with the sound quality that shouldn’t have been overlooked. For the price I paid, I expected much more professional results. It’s unfortunate because I was hoping to have a lasting, high-quality video, but this felt more like a last-minute project. I wouldn’t recommend their services based on my experience.
I was really excited to work with Jon Lofquist Films after hearing good things, but my experience was less than ideal. First, the project was delayed multiple times without proper explanation. On top of that, the video we received was not what we discussed in our initial meeting—certain key moments were missed, and the final product didn’t feel cohesive. There also seemed to be a lack of coordination among the team, and I had to follow up repeatedly to get any updates. Overall, I felt like my time and money weren’t respected, and I left feeling very dissatisfied with the service.
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![Sallballo]()
Sallballo Sent on 12/12/2024I will never shop here again
Do not waste your money on Excellent! I ordered a product, and it took forever to arrive — nearly three weeks. When it finally did show up, it was damaged and not even close to what I ordered. I contacted customer service, but they ignored my emails for days. When they finally responded, they gave me the runaround and said there was nothing they could do. Horrible experience. I will never shop here again."
Extremely disappointed with Excellent. I bought a pair of shoes that were supposed to be 'premium quality,' but they fell apart after just two wears. I tried to return them, but their return policy is a joke — they don’t even respond to messages! I ended up just throwing them away, and I lost my money. Do yourself a favor and shop with a company that actually values its customers.
I don't know how Excellent got its name, because my experience was anything but excellent. I ordered a gadget, and it arrived completely defective. I reached out for a refund, but they kept telling me to 'wait a little longer' for a solution. It’s been over a month, and I’m still waiting. Worst customer service ever! Stay far away from this company
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![Diondre]()
Diondre Sent on 12/12/2024Vari Bad servic
I don't know how this company has such good reviews. I had a terrible experience with Excellent. I ordered a product online, and it took over a month to arrive. When it finally did, the item was damaged, and customer service was impossible to reach. I tried emailing and calling for weeks, but I received no response. Worst customer service ever. Do not buy from them!
Absolutely terrible! I ordered from Excellent expecting top-quality service based on their reputation, but it was a total disaster. The product was completely different from what was shown on the website, and it didn't even function properly. When I tried to get a refund, they refused to issue one and kept pushing me to return the item at my own cost. This is a scam, plain and simple
I regret purchasing from Excellent. The product I received was defective, and the customer service team couldn't care less. They told me it was my fault the item didn't work, and they wouldn't do anything to help. After spending a lot of money, I was left with a faulty product and no resolution. Don't trust this company — they clearly don't care about their customers.
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