Jaclyn's Bridal Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
83 Reviews
99% recommend it
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Quality of service 5 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
83
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User photos
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Gabrielle T. Sent on 05/02/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Amazing Experience and You will find your dream dress
If I could give more stars I would. This was an amazing experience. I was able to find my dream dress with zero stress. In-house alterations and an amazing selection of dresses. The store itself is luxurious and offers a variety of different accessories. HIghly recommend.If I could give more stars I would. This was an amazing experience. I was able to find my dream dress with zero stress. In-house alterations and an amazing selection of dresses. The store itself is luxurious and offers a variety of different accessories. HIghly recommend. -
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Kathleen H. Sent on 10/13/20205 out of 5 rating
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We love Jaclyn’s!
Mindy is amazing! Two daughters have purchased their dress from her. She is a fountain of information. All you have to do is ask. Alterations are perfect! Thank you!Mindy is amazing! Two daughters have purchased their dress from her. She is a fountain of information. All you have to do is ask. Alterations are perfect! Thank you! -
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Carolyn M. Sent on 07/13/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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The place to go
We went here about 2 years ago to get my best friends dress. We had already been to 6 or 7 shops by that point and she hadn't found anything. We were running out of ideas as to were to go, when she looked up places again and this one came up. She found her dream dress here!
At the end of last year, I had gone dress shopping for myself. This was the second place I chose, mainly because I remembered the amazing dresses and service they had. I looked a quite a few dresses (you've gotta play dress up whenever possible) and found a few that I liked. One of the ladies there had suggested a dress I would never have chosen for myself, and it happened to be the perfect dress!!!! I fell in absolute love with it. I wanted the corseting on the back of the dress (it did not have that originally) and they were able to do it. I'm so excited to get to wear it!!
It is a cute little shop with amazing dresses, service, and genuine care for their clients!!! I'm so happy we had come here for my best friend and now me!!! I have directed many people to this shop and will continue to do so.We went here about 2 years ago to get my best friends dress. We had already been to 6 or 7 shops by that point and she hadn't found anything. We were running out of ideas as to were to go, when she looked up places again and this one came up. She found her dream dress here!
At the end of last year, I had gone dress shopping for myself. This was the second place I chose, mainly because I remembered the amazing dresses and service they had. I looked a quite a few dresses (you've gotta play dress up whenever possible) and found a few that I liked. One of the ladies there had suggested a dress I would never have chosen for myself, and it happened to be the perfect dress!!!! I fell in absolute love with it. I wanted the corseting on the back of the dress (it did not have that originally) and they were able to do it. I'm so excited to get to wear it!!
It is a cute little shop with amazing dresses, service, and genuine care for their clients!!! I'm so happy we had come here for my best friend and now me!!! I have directed many people to this shop and will continue to do so. -
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Nancy Sent on 07/25/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Minday and her staff are GREAT!
This was my fourth stop for wedding dresses before i found THE DRESS. It was really hard to find a dress that i LOVED and within the price range i wanted. All shops kept telling me i will have to pay a rush fee to get my dress in time for my wedding in December 2019. However, Mindy told me NOT to worry about it. They put my order in on a Thursday and i received a Text that my dress had arrived the following Tuesday!!! AMAZING!This was my fourth stop for wedding dresses before i found THE DRESS. It was really hard to find a dress that i LOVED and within the price range i wanted. All shops kept telling me i will have to pay a rush fee to get my dress in time for my wedding in December 2019. However, Mindy told me NOT to worry about it. They put my order in on a Thursday and i received a Text that my dress had arrived the following Tuesday!!! AMAZING! -
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Kayla M. Sent on 07/25/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Stunning Dresses!
After doing tons of research, I found Jaclyn's Bridal on theknot.com. They had the style of dress I was looking for and the budget. My dress was PERFECT. The owner is absolutely amazing and extremely accommodating when it comes to alterations, timing, etc. You will not be disappointed going to this bridal shop. It's the first and last shop I entered. It's small, cute, and very intimate.After doing tons of research, I found Jaclyn's Bridal on theknot.com. They had the style of dress I was looking for and the budget. My dress was PERFECT. The owner is absolutely amazing and extremely accommodating when it comes to alterations, timing, etc. You will not be disappointed going to this bridal shop. It's the first and last shop I entered. It's small, cute, and very intimate.-
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Aimee Sent on 03/30/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I found my stunning wedding dress at Jaclyn’s Bridal. I purchased it sight unseen eleven months prior to my wedding date. Mindy was very helpful and responsive during the process and ensured that my dress arrived in plenty of time for my bridal portraits and wedding. She went above and beyond and allowed me to have my bridal portraits taken in her boutique. If you are looking for a gorgeous and unique dress, Jaclyn’s Bridal is the perfect destination!!I found my stunning wedding dress at Jaclyn’s Bridal. I purchased it sight unseen eleven months prior to my wedding date. Mindy was very helpful and responsive during the process and ensured that my dress arrived in plenty of time for my bridal portraits and wedding. She went above and beyond and allowed me to have my bridal portraits taken in her boutique. If you are looking for a gorgeous and unique dress, Jaclyn’s Bridal is the perfect destination!! -
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Sandy Sent on 01/30/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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If I could give Jaclyn’s Bridal more stars, I would. I had the ideal experience with choosing, sizing and making arrangements for my wedding dress. They have a beautiful selection and their new location is fantastic. The staff was attentive, honest and bent over backwards to help me out. I live over thirty minutes away and they were so accommodating with my fittings. If you are having a destination wedding, they cater to your every request. Thank you, Mindy, and all the ladies at Jaclyn’s Bridal for giving me such an enjoyable bridal experience!If I could give Jaclyn’s Bridal more stars, I would. I had the ideal experience with choosing, sizing and making arrangements for my wedding dress. They have a beautiful selection and their new location is fantastic. The staff was attentive, honest and bent over backwards to help me out. I live over thirty minutes away and they were so accommodating with my fittings. If you are having a destination wedding, they cater to your every request. Thank you, Mindy, and all the ladies at Jaclyn’s Bridal for giving me such an enjoyable bridal experience! -
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Cindy Sent on 12/26/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I recommend Jaclyn’s Bridal, the ladies in the store are the best, and they have the most beautiful dresses. I was very happy to work with them. The service is great, they make sure that every bride gets exactly what they want for their special day.I recommend Jaclyn’s Bridal, the ladies in the store are the best, and they have the most beautiful dresses. I was very happy to work with them. The service is great, they make sure that every bride gets exactly what they want for their special day. -
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Jing Sent on 11/25/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I found my dress at this place after trying on several others and needless to say that one of the ladies there picked the dress out for me and it was magical! Corny I know, but I put the dress on and seriously cried b/c I knew I had found the dress!! Great service, they listen to what you want but know what will look good on you as well. Jaclyn’s Bridal is the Best Bridal Shop in Santa Ana hands down!I found my dress at this place after trying on several others and needless to say that one of the ladies there picked the dress out for me and it was magical! Corny I know, but I put the dress on and seriously cried b/c I knew I had found the dress!! Great service, they listen to what you want but know what will look good on you as well. Jaclyn’s Bridal is the Best Bridal Shop in Santa Ana hands down! -
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Pauline Sent on 10/26/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I visited Jaclyn's this past weekend. What a great experience! Cary and Audrey are incredibly helpful - especially with ideas to "spice up" your dress. Prices are quite reasonable, dresses are clean (unlike other places), and the staff is friendly. I didn't end up getting my dress here, but I would definitely recommend Jaclyn's to anyone.
I visited Jaclyn's this past weekend. What a great experience! Cary and Audrey are incredibly helpful - especially with ideas to "spice up" your dress. Prices are quite reasonable, dresses are clean (unlike other places), and the staff is friendly. I didn't end up getting my dress here, but I would definitely recommend Jaclyn's to anyone.
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Susie H. Sent on 01/09/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Amazing experience and unbelievable gowns!! I found my perfect Rosa Clara again
Staff couldn’t be more helpful and friendly made me feel very comfortable also allowed me to really explore my options and worked with me financially to make sure that I was able to find the perfect dress with in my budget as well as my styleStaff couldn’t be more helpful and friendly made me feel very comfortable also allowed me to really explore my options and worked with me financially to make sure that I was able to find the perfect dress with in my budget as well as my style -
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Amanda Sent on 09/10/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Jaclyn’s Bridal was the first stop out of four on my hunt for "the dress". I have to say it was absolutely the best in terms of service, selection (for my taste anyway - I found 3 amazing gowns in one hour!), and warm consideration. I was afraid that my budget was going to get me sneered out of some places (and it definitely did in some other shops that I won't name), but I always felt like I was treated with respect and my best interests was always paramount. Everyone was so friendly and helpful. What a great experience!Jaclyn’s Bridal was the first stop out of four on my hunt for "the dress". I have to say it was absolutely the best in terms of service, selection (for my taste anyway - I found 3 amazing gowns in one hour!), and warm consideration. I was afraid that my budget was going to get me sneered out of some places (and it definitely did in some other shops that I won't name), but I always felt like I was treated with respect and my best interests was always paramount. Everyone was so friendly and helpful. What a great experience! -
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Nina Sent on 10/12/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I purchased the dress of my dreams from Mindy and I couldn't be happier about the entire experience. I walked in after going to several bridal shops and showed her the picture of the dress I wanted - although they didn't have the exact one there she went on the computer and through the designer ordered it for me and a portion of the original price others were charging! The entire process was great, when she received the dress I went on for the fittings several times and Mindy was so helpful with helping my with the right shoes, jewelry, and vail. Thankful I choose this place and Mindy!I purchased the dress of my dreams from Mindy and I couldn't be happier about the entire experience. I walked in after going to several bridal shops and showed her the picture of the dress I wanted - although they didn't have the exact one there she went on the computer and through the designer ordered it for me and a portion of the original price others were charging! The entire process was great, when she received the dress I went on for the fittings several times and Mindy was so helpful with helping my with the right shoes, jewelry, and vail. Thankful I choose this place and Mindy! -
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User2572628 Sent on 04/10/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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I visited Jaclyn's this past weekend. What a great experience! Cary and Audrey are incredibly helpful - especially with ideas to "spice up" your dress and the owner is very knowledgeable and friendly. I loved this shop because it was relaxed and they allowed you to pick out the dresses you wanted to try. I prefer that over having someone bringing you tons of dresses that you know from looking at aren't your style. Prices are quite reasonable, dresses were all clean. I would definitely recommend Jaclyn's to anyone wanting a great shopping memory!I visited Jaclyn's this past weekend. What a great experience! Cary and Audrey are incredibly helpful - especially with ideas to "spice up" your dress and the owner is very knowledgeable and friendly. I loved this shop because it was relaxed and they allowed you to pick out the dresses you wanted to try. I prefer that over having someone bringing you tons of dresses that you know from looking at aren't your style. Prices are quite reasonable, dresses were all clean. I would definitely recommend Jaclyn's to anyone wanting a great shopping memory! -
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Angela Sent on 08/09/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I had already purchased my wedding dress when I went to Jaclyn's bridal so came here to look at the bridesmaid dresses. If I could give this place 10 stars, I would. The customer service is beyond excellent. I had to have one dress sent to Ohio and they sent it for me at a great price and even called me to leave a message regarding the tracking number. They had a great selection of colors and styles. So happy with my purchase. My bridesmaids looked absolutely gorgeous.I had already purchased my wedding dress when I went to Jaclyn's bridal so came here to look at the bridesmaid dresses. If I could give this place 10 stars, I would. The customer service is beyond excellent. I had to have one dress sent to Ohio and they sent it for me at a great price and even called me to leave a message regarding the tracking number. They had a great selection of colors and styles. So happy with my purchase. My bridesmaids looked absolutely gorgeous. -
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Cindy Sent on 07/25/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I was so amazed by the staff at Jaclyn’s Bridal! They made me feel like a princess when I tried on dresses. I purchased my dress a t Jaclyn’s Bridal and absolutely loved every detail of my dress! As soon as I put on the dress I knew it was the one! I couldn't believe it. The staff is incredibly friendly and so nice. I highly recommend future brides to check out this store. You won't be disappointed.I was so amazed by the staff at Jaclyn’s Bridal! They made me feel like a princess when I tried on dresses. I purchased my dress a t Jaclyn’s Bridal and absolutely loved every detail of my dress! As soon as I put on the dress I knew it was the one! I couldn't believe it. The staff is incredibly friendly and so nice. I highly recommend future brides to check out this store. You won't be disappointed. -
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Cindy Sent on 07/11/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Jaclyn’s Bridal was the first stop out on my hunt for "the dress". I have to say it was absolutely the best in terms of service, selection, and warm consideration. I was afraid that my budget was going to get me sneered out of some places (and it definitely did in some other shops that I won't name), but I always felt like I was treated with respect and I felt really special. Thank you Jaclyn’s Bridal!Jaclyn’s Bridal was the first stop out on my hunt for "the dress". I have to say it was absolutely the best in terms of service, selection, and warm consideration. I was afraid that my budget was going to get me sneered out of some places (and it definitely did in some other shops that I won't name), but I always felt like I was treated with respect and I felt really special. Thank you Jaclyn’s Bridal! -
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Jennifer Sent on 01/10/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I chose to shop at Jaclyn's after my best friend had a great experience there. I had a WONDERFUL experience with Jaclyn's. My dress, bridesmaids' dresses, and jewelry were purchased at Jaclyn's, and I highly recommend them.I chose to shop at Jaclyn's after my best friend had a great experience there. I had a WONDERFUL experience with Jaclyn's. My dress, bridesmaids' dresses, and jewelry were purchased at Jaclyn's, and I highly recommend them. -
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User2528978 Sent on 02/07/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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The staff at Jaclyn’s Bridal is so friendly to work with! They did an amazing job altering my dress and making it fit me perfectly. Everything (my dress and bridesmaid dresses) arrived on time and were ready WAY before the wedding! They have a great selection as well!The staff at Jaclyn’s Bridal is so friendly to work with! They did an amazing job altering my dress and making it fit me perfectly. Everything (my dress and bridesmaid dresses) arrived on time and were ready WAY before the wedding! They have a great selection as well! -
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Trish Sent on 03/29/20185 out of 5 rating
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Mindy was great to work with. She helped me customize my dress, making several alterations in order to achieve the style I wanted. She was easy to work with, reliable and a great value. I would recommend her shop for both the dress and the alterations. She also rents acces sories which is super helpful.Mindy was great to work with. She helped me customize my dress, making several alterations in order to achieve the style I wanted. She was easy to work with, reliable and a great value. I would recommend her shop for both the dress and the alterations. She also rents acces sories which is super helpful. -
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User2642697 Sent on 06/10/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Jaclyn’s Bridal is a great dress shop. Mindy, the owner, worked with me and got me my dream dress. She has a great eye and they also do alterations there as well. Definite must check out. Shop is across from South Coast Plaza mall.Jaclyn’s Bridal is a great dress shop. Mindy, the owner, worked with me and got me my dream dress. She has a great eye and they also do alterations there as well. Definite must check out. Shop is across from South Coast Plaza mall. -
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Sandy Sent on 11/22/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I am a definite fan of Jaclyn’s Bridal! The Customer Service is amazing!! Connie was the person that helped me find my dream dress. Without her I would have been stuck in a frenzy of ruffles and lace. They have "the" dress for you!!I am a definite fan of Jaclyn’s Bridal! The Customer Service is amazing!! Connie was the person that helped me find my dream dress. Without her I would have been stuck in a frenzy of ruffles and lace. They have "the" dress for you!! -
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Bailey Sent on 11/10/20155 out of 5 rating
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Jaclyn's Bridal is the ONLY place to go to find your wedding dress. They provide you with such knowledgeable and friendly service as well as a great selection. They are also so helpful when it comes to providing input and giving you honest opinions. Some places will tell you anything to sell you a dress, but Jaclyn's Bridal gives it to you straight. Jaclyn's Bridal is definitely a must when looking for your wedding dress.Jaclyn's Bridal is the ONLY place to go to find your wedding dress. They provide you with such knowledgeable and friendly service as well as a great selection. They are also so helpful when it comes to providing input and giving you honest opinions. Some places will tell you anything to sell you a dress, but Jaclyn's Bridal gives it to you straight. Jaclyn's Bridal is definitely a must when looking for your wedding dress. -
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April Sent on 09/08/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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This was the first and only dress shop I went to! Mindy, the owner, helped me every step of the way, and took care of me the whole time! I loved my dress and my bridesmaid dresses and everything came out perfectly (including all alterations and timing!)!!! And I love your new website!!This was the first and only dress shop I went to! Mindy, the owner, helped me every step of the way, and took care of me the whole time! I loved my dress and my bridesmaid dresses and everything came out perfectly (including all alterations and timing!)!!! And I love your new website!! -
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User2459515 Sent on 12/08/20155 out of 5 rating
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I loved going to Jaclyn’s Bridal because it was relaxed and Mindy allowed me to pick out the dresses I wanted to try. I prefer that over having someone bringing you tons of dresses that you know from looking at aren't your style. I found my dress here and at a great price!I loved going to Jaclyn’s Bridal because it was relaxed and Mindy allowed me to pick out the dresses I wanted to try. I prefer that over having someone bringing you tons of dresses that you know from looking at aren't your style. I found my dress here and at a great price! -
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