Kristen M. · Married on 11/11/2020
Above and Beyond Expectations!
Arlene was hands down our favorite vendor that we worked with throughout the wedding process. Not only did she guide us in creating beautiful save the dates, invitations, menus, and programs, but she was such a pleasure to work with throughout the entire process. She is so patient and takes the time to explain to couples all of the details and ediquette. Our guests were just as wow’d with our invitations as we were WOW’d by Arlene! We cannot recommend her enough she is simply the best.Sent on 12/09/2019
Britt · Married on 10/05/2019
Couldn't have been better
I am the first to admit that I was a little bit crazy about the paper for our wedding, and we had everything from the Save the Dates to the cocktail napkins made with Arlene, after shopping around a bit in the beginning of wedding planning. I liked the way that Arlene gave me her time and understanding right off the bat—I didn't have to wait forever for an appointment, and she was transparent and supportive from the very first meeting.Sent on 10/25/2019
I just looked at my inbox and one the course of planning, Arlene and I exchanged well over 150 emails. I was not an easy customer! Arlene tirelessly accommodated every single request (even when she was on vacation), every offhand inquiry for a price if things were done a different way (over and over again), last minute additions of last minute breakfast invitations, and a week-of-wedding change to something that I wanted to be different when I saw it in my hands. Through it all, she kept me sane, calm, and feeling like I wasn't nearly as difficult as I actually was. She always kept a close eye on cost, would offer her advice on how I could save money, and of course, never compromised the quality or design.
I didn't have a wedding planner, nor did I have family who helped shoulder the load when it came to planning our wedding. I was SO grateful to have Arlene on my team to offer her advice and wisdom for any question I threw her way. If you care deeply about the paper for your wedding (or anything else), you should work with Arlene. I'm so happy we did!
Jamie P. · Married on 06/01/2019
Arlene was an absolute pleasure to work with. She walked me through the entire invitation process. She was patient, knowledgable, and fun to work with. She was extremely professional and brought my vision to reality!Sent on 02/19/2019
Coco C. · Married on 11/30/2018
Arlene was a complete joy to work with: responsive, creative, professional and delightful! I'd recommend friends and family to work with her in a heartbeat!Sent on 10/29/2018
Sherry · Married on 04/14/2018
Working with Arlene, the owner of Invitations & Company, was one of the highlights of our wedding planning process. Arlene helped us design the wedding stationery suite of our dreams (save the dates and invitations but also ceremony programs, menus, escort and place cards etc.), which turned out to be even more beautiful than we could have hoped. Arlene is the most caring, kind and thoughtful person and seeing her at our appointments was always a real delight. She had amazing advice and ideas throughout the design process, as well as answers to all of our etiquette and logistical questions. Most importantly, she was always "on our side”, reminding us that at the end of the day, it was our wedding so we could do anything we wanted to. Arlene was always ultra-responsive to our e-mails and calls, and very accommodating about scheduling appointments on weekends and on short notice. Likewise, our invitations were printed and addressed very quickly. Overall, our experience with Invitations & Company was an eleven out of ten, and we will hands down be working with Arlene again for any future stationery needs.Sent on 01/12/2018
Tara · Married on 09/23/2017
I was referred to Arlene, owner of Invitations & Company, by a trusted colleague who knows that I am a perfectionist. I am transforming my wedding into a napa inspired vineyard with farm tables, carriage lanterns and I wanted the invitation to relay a casual yet elegant vibe. Arlene worked with me to create the most beautiful invitation as well as invitations to the reception, rehearsal dinner, post nuptial brunch, reply card and thank you card. They are works of art. She is amazing. Hire her and you will not be disappointed.Sent on 07/25/2017
Karen · Married on 09/17/2017
My husband and I would recommend Lynne and her team to anyone. They made us the most gorgeous save the dates, invitations, reception accessories (sign-in board, hat box, table cards, welcome boxes and more), and thank you notes. Most importantly, they were flexible with my nutty work schedule and fast to respond; I cannot say that about any other vendor we worked with. I don't miss working with any wedding vendors except for Lynne and her team; thank goodness they are making us some holiday cards! :)Sent on 11/06/2017
Rana · Married on 09/16/2017
I recently worked with Arlene and team to produce my wedding invites - I cannot even begin to explain what a pleasure and wonderful experience this was! Arlene was so patient, answered all my questions, was always accommodating/willing to work around my schedule for meetings and was proactive in follow-up - which as a bride juggling a ton of vendors and decisions, it was so helpful to have someone who cared about timelines and kept watch. My wedding invites turned out absolutely gorgeous, I love them! I've received so many compliments on the invites, they came out just as I had hoped - elegant, timeless and beautiful. Arlene listened to my desires for the invite, learned about my wedding day and helped me to form the perfect invite for my guests. I would highly recommend Invitations and Company for all your stationary needs - next up name cards for us! If I could give 10 stars I would :)Sent on 07/20/2017
Liz · Married on 03/04/2017
Arlene was amazing to work with for the programs for our daughter's Bat Mitzvah. She is creative, accommodating and offered a great turn over time. DEFINITELY work with her!Sent on 02/28/2017
User7480760 · 2+ years ago
Arlene is the absolute best!! Not only does she create beautiful invitations, but she genuinely cares about her customers. She is helpful is so many ways and I am so grateful to have met her through this process. Her work is top notch, and she is willing to spend so much of her time, working with you to achieve what you want. If you're unsure, no problem! Arlene will get to know you, and will find your perfect match invitation! She is always there for you!Sent on 12/13/2016
Dan · Married on 09/17/2016
My husband and I had a wonderful experience working with Arlene at Invitations and Company for our wedding invitations. She was very patient with us as we contemplated the many options available over several visits. Together, we found a letter-press design that was modern and classy. We had the invitations mounted on thick colored paper (that were carefully assembled by Arlene) to give a nice border. My aunt came with us on our last visit to Arlene and was equally impressed by the work she did...so much so that she had a number of written correspondences with Arlene afterwards thanking her. Many of our guests called to tell us or our families how great the invitations looked. We would highly recommend Arlene for any professional paper product needs you may have. She is very trustworthy and willing to help!Sent on 01/22/2017
John · Married on 08/13/2016
We used Arlene at Invitations & Company to do our wedding invitation set. She was extremely friendly and a pleasure to work with throughout our several visits in the process. The wedding invites turned out absolutely great, just exactly how we wanted them, and we got tons of compliments from our guests on how wonderful they looked. We also used her envelope address printing services and everything turned out perfectly without any issues.Sent on 10/30/2016
Arlene was extremely helpful for the following reasons:
1) She knew all the social norms that go along with invites, what's appropriate, what's not, what's normal, where there's flexibility, etc, saving us a ton of time researching "invite protocol".
2) She had a great eye for spacing and how to lay out text on the invite/info/rsvp card in a manner that looked good. This is very hard to do well on your own, so it was great having a professional do it for us!
3) She had great ideas for how to word things succinctly but clearly while still maintaining our voice in the invites.
4) When we would ask her, she offered her professional opinion on what looked good and what wording might sound nice, but did not force it upon us and was happy to do whatever we wanted. It was really great having her huge knowledge base and experience at our disposal while still getting to make the invites our own.
5) She had a million invite examples in her office on display as well as books and books of samples, so if you have no idea where to start you will be able to hone in on your style in just minutes in her office, as we did.
Overall, we loved how our invites turned out and she made it a fun and easy process for us. As far as price, we felt that the invites turned out to be a great value for how fantastic they looked. We would definitely recommend Invitations & Company to anyone else in Boston!
User6458089 · 2+ years ago
Arlene is wonderful! I came to her with no idea of what I wanted and she was so patient with me throughout the process. She took the time to educate me and was able to quickly narrow down the options based on what I said I liked/didn't like. We created a suite of save the dates and matching invitations. We couldn't be happier with the experience of working with Arlene and with the final product!Sent on 03/07/2016
User6574210 · 2+ years ago
Arlene did our wedding invitations in 1994.Sent on 04/08/2016
Arlene did our kids' birth announcements in the early 2000s.
Arlene just did our oldest's bat mitzvah invitations.
I would not go to anyone else. She is the consummate professional, has a discerning eye, loads of options, and great advice all-around from having been in the business for decades. I am very picky, detail-oriented, and have a strong sense of style. She handled all of this personally, promptly, and with great aplomb. She is simply the best.
Megan · Married on 05/21/2016
Arlene is incredible – she made the invitation process an absolute joy! She attentively listened to what I had in mind and showed me numerous examples to help me further figure out my stylistic preferences. When I decided I wanted to do our invitation suite in hand calligraphy, she supported me as we worked to find the calligrapher and get the style just right. Of all the wedding vendors we worked with, Arlene was by far the most impressive. When our “Save the Dates” arrived with a tiny error due to a printing issue, she immediately got a new batch for us from the printer. When we needed some creative signage around our venues, Arlene created signs that were so beautiful our guests asked to take them home! My husband and I will treasure our invitation for years to come – the final result was absolutely stunning. Multiple guests went out of their way to tell us our invitation was the most beautiful they had ever seen! However, more than anything else, what sets Arlene apart is her years of experience and attention to even the tinniest detail. I feel so lucky that we found her and I’m already trying to think of future opportunities when we might be able to work with her again!Sent on 12/23/2016
Megan · Married on 04/30/2016
This is the place to go if you want quality service and products. Arlene was wonderful to work with. She's very knowledgeable about the design process, timelines, and the wedding industry as a whole. We worked on creating a custom design that included a family crest and it turned out beautifully. We incorporated design details within the crest to the other cards and it really brought everything together. My fiance and I, along with our families, are very happy with the invitations. Planning a wedding is not always easy, however I always felt like things were under control and taken care of with Arlene, and that is worth a lot.Sent on 03/07/2016
Laurence · Married on 12/19/2015
Of all the choices that we had to make in planning our wedding, the invitation process seemed the most daunting. Too many options! Then we met Arlene. She helped us sort through the process, gave us clear (but flexible) deadlines, offered guidance in Emily Post best-in-class etiquette, and led us to an elegant solution to this important part of the wedding plan. The selections that we made with Arlene's guidance reflected our special tastes and considerations for this second-time-around event. We highly recommend Arlene Cronk and Invitations and Company to anyone planning a special occasion.Sent on 12/27/2015
User5360944 · 2+ years ago
We were thrilled with our custom wedding invitations created by Invitations & Company. Our wedding ceremony was held at the historic Old North Church, and we wanted some of that Boston history to be reflected in our invitations. We initially came across Invitations & Company at a wedding industry event at The Hampshire House, and were immediately drawn to the beautiful letterpress invitations incorporating Boston landmarks that they had on display. We thought they may be too expensive given the high quality of the stationary, but Callen was able to give us some suggestions to cut costs without sacrificing quality or design, and we were able to make it work with our budget. While we were a little late in starting the design of our custom invitations, Callen assured us they could be done on time, and walked us through the process of selecting everything from the paper, fonts, color, wording, etc. and provided helpful recommendations along the way. They hadn't created an invitation depicting the Old North Church before, but they were extremely flexible and worked with us to bring our vision to life - and they turned out beautifully! They arrived in a timely manner, and were packaged nicely for easy assembly. We received SO many compliments on our wedding stationary suite, and it was a great way to set the stage for our historic Boston wedding. Thank you to Callen, Arlene and team for everything - we highly recommend Invitations & Company for anyone looking to create special, custom stationary for their big day!Sent on 08/19/2015
Gerry · Married on 05/30/2015
Arlene Cronk made the entire invitation process seamless and stress free. The office is a lovely, tranquil spot filled with beautiful samples. Arlene responded quickly to any questions and timelines were always met. Additionally she was a great resource throughout the process on rules of etiquette. The finished product was everything I hoped it would be.Sent on 03/08/2015
Anna · Married on 12/31/2014
Invitations and Company is the Best in Boston
Sent on 10/06/2019
This company is the only place a bride should be ordering invitations from. If you are a bride and reading this review then look no further. Arlene is truly outstanding in the range of invitation selections ,focus on details, innovative ideas along with creativity,and the ability to problem solve. She is always accessible and such a pleasure to work with. I have really enjoyed collaborating with Arlene!!
Rasa · Married on 11/08/2014
Words can not explain how pleased I am with my invitations. Invitations & Company has exceeded my expectations. I am beyond happy with the way the invitations turned out. It's really hard to find people that genuinely care about your invitations and making sure they stay within your proposed budget. There are so many things that go into factor when it comes to an invite and both Callen and Arlene guide you in finding your budget and making every little decision needed on the invitations. Trust me there are a ton of options that can be extremely overwhelming but Callen and Arlene both help you get there. They are both professional, friendly, and caring. I just want to give a special thanks to Callen for being so patient with me. In the beginning I certainly struggled a lot with what I wanted but she really guided me and helped me through it all. We looked through a bunch of books and she did the work to find me quotes on 5 invitations in less than a week. Which is a lot of work to write up but she did it so effortlessly and quickly. She was so patient, friendly, and sweet! Never once did she try and push me to increase my budget. If I liked something and it was not with in my budget she would propose other options that were similar that would fit within budget. I am so happy with the invitations...i honestly can not stop looking at them. Callen thank you so much! I highly recommend this place. And I highly recommend Callen...she is very creative. She understands and envisions what you want, even if you cant find the words to describe what exactly it is you want! If you know what I mean....Sent on 08/11/2014
Alex · Married on 10/17/2014
Arlene was just a joy to work with - on such an important piece of our wedding that set the stage for the entire affair! Her selection was huge and taking our wedding planner's ideas into consideration, her tasteful eye and expertise helped to guide us to determine just the right style. She was a consummate professional, extremely responsive, and a warm and caring person. We were thrilled!Sent on 12/05/2014
User3619648 · 2+ years ago
Arlene patiently works with the bride, groom and family to capture and design an invitation that reflects the event and the personality of the individuals. We especially appreciated her expertise and willingness to answer our many questions. Arlene is just as vested in the results as the bride and groom. Thank you, Arlene!Sent on 10/21/2013
Rebecca · Married on 06/07/2014
Arlene is absolutely amazing. She made me feel so comfortable and walked me through every step of the process. She is easy to talk to and makes you feel like a friend not just a customer. I was especially touched when she sent a card the week before our wedding to wish us congratulations. She really has a gift for her work and I will always remember what a pleasure it was to work with her. Thank you again for all your help!Sent on 06/29/2014
User4140249 · 2+ years ago
I cannot begin to express what a joy it was to work with Arlene and Invitations & Company! After leaving an invitation store at a local mall in a panic because the sales associate could not understand my order, I remembered that a friend had given me Arlene's name and from my first email exchange with her, it was as if a weight had been lifted from my shoulders! She is kind, creative, flexible (somehow managing to perfectly handle this entire order through only email exchanges since we do not live in the Boston area), accommodating, encouraging...I could go on and on! Not only were the invitations everything we hoped they would be, but she connected us with the most beautiful calligrapher who was able to exactly replicate the invitation font for our envelopes. Even though we are not local, we will unquestionably be returning to Invitations & Company for all of our future stationery needs. True to their website name (www.bestinvite.com), there is no question that they are THE best! I am so grateful to have been pointed in their direction--no amount of praise that I could give would be too much!Sent on 07/31/2014