5 User photos
Michelle Stockman · Married on 11/16/2019
Planned and coordinated our wedding
We hired Susan as our wedding planner and dayof coordinator for our November wedding she was tremendous at every task we threw her way. She was on time in every meeting, rehearsal and day of. She offered us unlimited consultation and always helped us with things that weren't even in the contract. Susan and her team knew how to handle our multicultural and traditional wedding. Our biggest concern were some of our families but Susan was firm on her plan and timeline and she excuted the wedding like no one could which is exactly what we were looking for. I would always recommend her and her team.Sent on 11/18/2019
Imperial Designs's reply:Thanks Michelle. I really appreciate you taking the time to review us. We had a great 9months planning your beautiful elegant wedding. Your guests and families were amazing and everyone helped out alot. Thank you once again and good luck to you and Jacob
Mina Harrington · Married on 11/10/2019
Wedding venue decorations
I hired Imperial Design to do the decorations for my Wedding Reception on 11/10/19. It was such a great experience working with Susan. She is very kind and flexible. I was looking for a simple decorum package that would work based on my budget. Susan worked with my budget and offered me different packages and examples of different designs. Eventually, with Susan’s help and care, I was able to select a decor style that at the same time worked with my budget. Thank you Susan. I really loved the decor style in my Wedding Reception and everything was designed the way you and I planned and discussed prior to the wedding.Sent on 11/25/2019
Imperial Designs's reply:Hi Mina
Amin Haider · Married on 10/19/2019
We were referred to sosan thru a family friend and She was hired to do my sister's wedding decorations. Everything was great and she also did a mockup of one guest table 3 months prior to the wedding with this she showed us our aisle runner, candles, headtable decor, stage decor etc. Will definitely hire her again as she was flexible with her hours and very professional. Most of our guest complemented the decor. Good luck to her and her teamSent on 11/18/2019
Imperial Designs's reply:Thanks amin! I'm so glad you liked everything. We appreciate you and your feedback. Good luck to your beautiful sister Muqduda and her hubby Shayun
Raihanna Ismael · Married on 09/14/2019
Free wedding unlimited consultations
We hired Susan for our multicultral wedding decorations and coordination. She offered us free unlimited consultations and they really took care of every task from start to finish. She made sure all our guests and vendors were taken care of. We'll definitely recommend her as we are very pleased with her service. Thanks Susan and good luck for the futureSent on 09/29/2019
F · Married on 07/06/2019
Susan is incredible.
Susan and her team were incredible to work with. We hired Susan as our day-of planner, and I can honestly say that my wedding day would not have gone off as well as it has, if I had to do it all on my own. She was everything we needed her to be, and she made sure the vision and schedule we had in mind was followed through. She was also respectful of our multi-cultural wedding and needs. She was involved, she stayed in communication, and was able to hand some of our more difficult guests. She is wonderful at figuring out logistics, and she made sure everything went well during the wedding! I can't say enough incredible things about Susan! She was my rock and peace of mind on the day of our wedding, and I would recommend her for any major event!!!Sent on 07/14/2019
Imperial Designs's reply:Thank you so much Funmi. I apologise for the late reply it has been quite busy and came across the review again. It was an amazing night and one of my favourite weddings. Good luck to you and Jake.
Regine · Married on 03/16/2019
I can’t tell how Amazing it’s an experience that I would do over and over again eyes closed. Sosan was on time and made my vision come to life. Thank you so much for guiding and helping make this the best Birthday Party for my Husband.Sent on 03/24/2019
Lohith · Married on 01/12/2019
It was very nice working with Susan. I had worked with her for my sister’s baby shower. She was very helpful. She helps design and plan around any budget. She is very professional and we were really happy and impressed by the way the event was designed and decorated. She looked into everything from the even decorations , utensils , gifts and the cake. I would surely recommend her to anyone planning an event. Thank you Susan for making our event beautiful👍🏻Sent on 02/08/2019
Iqraa · Married on 07/15/2018
Amazing detailed work
Everything was according to my wishes and turned out really really amazing. The details on the tables, front stage and lighting. The colour co-coordination matching my dress to the venue was really well done.Sent on 01/03/2019
I would recommend it to anyone.
Boom · Married on 07/15/2018
Arranged my wedding with amazing designs from small to large details and with great efforts.. very happy of their service .. would reccomend it to anyoneSent on 01/03/2019
Diana Pardo · Married on 04/13/2019
Cherry blossom DC wedding
Sosan Took care of our cherry blossom wedding reception at a home in Mount Vernon by the Potomac River. After all that was said and done the wedding turned out beautiful. Our guests enjoyed themselves and thought that everything was set up beautifully and flawlessly. However, there was a lot of mistakes and misunderstandings that we could’ve been better prepared for. It could have possibly been that I am not from the DC area and had to come from North Carolina or Our busy schedules in order to D conflict all the details. Sozan was very sweet And tried her best to create a special day with her team. Thank goodness we had Marines to assist, which made the mistakes undetectable to me the bride. We discussed everything after the wedding the next day and I gave her my feedback from the events. We agreed there were mistakes and some of those unknown details that didn’t go as planned but she did received them well. I do wish Sozan luck in the future with her and her team.Sent on 05/30/2019
Timothy · Married on 11/09/2019
Has a lot to learn
Unfortunately, there were many mistakes that happened during our ceremony that created a lot of disappointments along with stress and anxiety on our wedding day. Susan appears to run a tight ship, very focused on the timeline, however on the day of our wedding BIG important elements were completely over looked. Our unity candle was not on stage during the ceremony, we were not told why or given any warning before our wedding ceremony began, so we had to make adjustments live during our ceremony. There were huge miscues between Susan and our DJ for the ceremony music. My sister, told me, it was almost like she forgot she needed to tell the DJ the cues. Another guest told me she saw the photographer run out of the room to let the DJ or our coordinator know that the music needed to be turned off. To be on stage while all this was happening (music not turning off, discovering the unity candle wasn't present), caused a lot of stress and anxiety about how the rest of wedding was going to go. Miscues of music continued leaving our ceremony as well. Susan is aware of these disappointments (and more not mentioned in this review), and through email she took accountability of these actions and wrote she would issue us a partial refund for her mistakes. However, since that email we have yet to hear from her, or how she plans on giving us the refund. Up until this time, we have not received the refund she said she would give us. I would be very cautions in dealing with Susan.Sent on 11/17/2019
We had her do some decor for our ceremony which turned out very lovely, but I feel as though she may have bitten off more than she can chew (being in charge of decor and coordinating services).
Imperial Designs's reply:Hi Timothy
Nichole · Married on 08/17/2019
I believe this person is a fraud
Sosan ruined my wedding,Sent on 08/29/2019
-1st she went around asking my father, grandmother and other guest for money after she was paid in full before the event.
-She was 3 hours late to my rehearsal, 5 hours late to my wedding, she was late meeting with the officiant the venue coordinator ended up doing a tour with them
-I dont believe the revenues on here are real. as a coordinator myself there are basic things she did not know how to do. I only hired her because I was new to the area and have not built up my own team
-She pissed off all of my vendors, the venue is offering a free day to recreate events that did not take place due to her incompetence. The caterer gave me my money back because they lost their professionalism arguing with Sosan. Its a problem when the venue and all of the vendors got into it with the coordinator, all she kept saying is that she is a coordinator not a planner. Guest what the planning was done, we needed a coordinator to make sure everything ran smoothly the day of. Sosan could not do that.
*She yelled and scream at my guest, she locked by guest out of the ceremony.
-Her so called staffed watched my flower girl almost fall down the stairs. Her staff what the ones controlling the entrance for the bridal party
-She brought 2 people with her, one did not speak and the other I dont know what she was there for
-My timeline was completely backwards,
-My male cousin ended up doing the coordinating because Sosan was no where to be found.
-Because Sosan was not there to meet the vendors and ensure things were set up properly, no one knew were anything was, most of the decor was in boxes in the storage, Sosan knew this from our meetings and she did not make sure the vendors got the things they needed.
-I still cannot believe how horrible my day was, my guest knew about every fight she had with each vendor. If it was not for my husband and my bridal party trying to shield me from her bull crap I would have lost time. My husband and his friends did everything they could do to keep our guest entertained.
-Sosan does not have a customer service personality, she solicited money from my guest and tried to bods around the guest and my vendors.
-As a planner there is way to talk to people, there is a way to get people to work together, in the end I see she was after getting as much money as she could.
It has been a week since my wedding and I am still pissed off, I hope this review makes sense for people. Contact me if you have any questions or concerns. I dont want anyone else to have my same experience
Imperial Designs's reply:Hi Niki