Holiday Inn Wilkes Barre - East Mountain Reviews
Holiday Inn Wilkes Barre - East Mountain
Wilkes Barre, PAReviews
4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
49 Reviews
92% recommend it
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.6 out of 5 rating4.6
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Value 4.7 out of 5 rating4.7
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Flexibility 4.6 out of 5 rating4.6
Awards
49
+12
User photos
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![Beth]()
Beth C. Sent on 11/04/20195 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Beth Ciavarella
Bri was amazing to work with! She was quick to respond to all our questions and super helpful throughout the entire process. We couldn't have asked for a better venue to have our wedding. The entire day was perfect!Bri was amazing to work with! She was quick to respond to all our questions and super helpful throughout the entire process. We couldn't have asked for a better venue to have our wedding. The entire day was perfect!Holiday Inn Wilkes Barre - East Mountain's reply:
Thank you so much for your review, Beth!
It was such a pleasure planning your day with you from start to finish! Everything was so beautiful & I'm so thrilled that you enjoyed your day!
I wish you & Kevin nothing but absolute happiness!
xoxo Bri -
Quality of service
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![Megan]()
Megan Sent on 10/13/20195 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Awesome experience
Bri was great, food was excellent. We had a beautiful wedding!Bri was great, food was excellent. We had a beautiful wedding!Holiday Inn Wilkes Barre - East Mountain's reply:
Thank you so much for your review Megan!
Your wedding was absolutely beautiful & it was amazing working with you during the last few months leading up to your big day!
I wish nothing but happiness & love to you & Josh!
xoxo Bri -
Quality of service
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Nicole K. Sent on 08/11/20195 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Planned my wedding in 2 months!
Bri and the whole staff at Holiday Inn- East Mountain were very flexible and helpful! I started my wedding planning 2 months before I was looking to have it and I loved the one stop shop that came with the venue. They had center pieces, table numbers, cake knife and server, table linens... EVERYTHING! Not to mention the beautiful outdoor ceremony/cocktail hour area and amazing food/drinks which was also included! I could not have pulled this wedding off at any other venue!Bri and the whole staff at Holiday Inn- East Mountain were very flexible and helpful! I started my wedding planning 2 months before I was looking to have it and I loved the one stop shop that came with the venue. They had center pieces, table numbers, cake knife and server, table linens... EVERYTHING! Not to mention the beautiful outdoor ceremony/cocktail hour area and amazing food/drinks which was also included! I could not have pulled this wedding off at any other venue!Holiday Inn Wilkes Barre - East Mountain's reply:
Thank you so much for your kind words Nicole!
It was amazing transforming your wedding dreams into a reality! It was such a beautiful day to celebrate you & Mark's forever love!
Congratulations again & we wish the world of happiness to you & Mark during your life together!
xoxo Bri Kern -
Quality of service
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Marina Sent on 08/12/20195 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Easy going
Very easy to plan the wedding with the east mountain inn they tell you exactly what needs to be done and when.Very easy to plan the wedding with the east mountain inn they tell you exactly what needs to be done and when.Holiday Inn Wilkes Barre - East Mountain's reply:
Thank you so much for your review Marina!
It was a pleasure planning the last final details with you & Kyle!
Everyone here wishes you all the best throughout your life together!
xoxo Bri Kern -
Quality of service
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Meghan Sent on 10/22/20195 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Made my dreams come true!
BRI is wonderful at her job!! She was extremely professional and helpful! I can not thank Bri and her staff enough for making my day amazing!BRI is wonderful at her job!! She was extremely professional and helpful! I can not thank Bri and her staff enough for making my day amazing!Holiday Inn Wilkes Barre - East Mountain's reply:
Thank you so much for your review, Meghan!
It was such a pleasure working with you during the last few months leading up to your big day! I loved seeing everything unfold into such a beautiful day!
I wish you & Bobby nothing but happiness & love!
xoxo Bri -
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![Daniel]()
Daniel C. Sent on 06/25/20195 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Mrs. Cokely
I had my wedding there on June 22, 2019. It was absolutely perfect. The venue was extremely clean amd organized. The food was delicious. All of the staff was very happy, helpful, courteous, and very well mannered. Every member of the staff at the hotel came and congratulated my husband and I which was super nice.
Our wedding consultant Bri. Kern was absolutely amazing. There are not enough words to describe this girl. Truly amazing and attentive. She has a glowing personality. Everyone of our guests thought she was amazing. She honestly made our wedding perfect absolutely perfect!! If we had a question for her she would have an answer for us in no time at all. She would definitely get way higger than a 5 star rating from us!!!!
I had my wedding there on June 22, 2019. It was absolutely perfect. The venue was extremely clean amd organized. The food was delicious. All of the staff was very happy, helpful, courteous, and very well mannered. Every member of the staff at the hotel came and congratulated my husband and I which was super nice.
Our wedding consultant Bri. Kern was absolutely amazing. There are not enough words to describe this girl. Truly amazing and attentive. She has a glowing personality. Everyone of our guests thought she was amazing. She honestly made our wedding perfect absolutely perfect!! If we had a question for her she would have an answer for us in no time at all. She would definitely get way higger than a 5 star rating from us!!!!
Holiday Inn Wilkes Barre - East Mountain's reply:
Ashley & Dan!
Thank you so much for your amazing review!
It was an absolute pleasure working with you both to make your day perfect! Everything went off without a hitch & I couldn't be more thrilled!
The whole staff & myself wish you a lifetime of love & happiness! -
Quality of service
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Amber Sent on 07/10/20195 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Absolutely Amazing!
The service we received was great! They made everything so easy and they were there whenever we needed them. I can’t begin to explain how AMAZING everything was.The service we received was great! They made everything so easy and they were there whenever we needed them. I can’t begin to explain how AMAZING everything was.Holiday Inn Wilkes Barre - East Mountain's reply:
Congratulations again Amber & Pat!
Thank you so much for your kind words & I'm so happy you enjoyed your special day! It was beyond a pleasure to work with both of you & hope our paths cross again soon!
- Bri Kern -
Quality of service
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Kaitlyn Sent on 11/17/20185 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Beautiful venue
This venue was absolutely amazing. Mandy and Shirley were personable, professional and easy to work with. Mandy was prompt in her email responses and very knowledgeable as to how to make our day special for us and our guests. They set everything up for us that day and it looked better than I even envisioned. The food was delicious and our guests loved having everything in the same location. I highly recommend this venue!This venue was absolutely amazing. Mandy and Shirley were personable, professional and easy to work with. Mandy was prompt in her email responses and very knowledgeable as to how to make our day special for us and our guests. They set everything up for us that day and it looked better than I even envisioned. The food was delicious and our guests loved having everything in the same location. I highly recommend this venue!Holiday Inn Wilkes Barre - East Mountain's reply:
Congratulations Kaitlyn & Mitchell,
Thank you so much for the great review. It was an honor to share your amazing day.
Send us some of your beautiful pictures.
Best wishes to you both, Mandy
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Quality of service
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Michele Sent on 11/14/20185 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Awesome wedding reception
Our reception was awesome! Everyone loved the food, the bar lines moved quickly and we had such a great time. I highly recommend events at Holiday Inn.Our reception was awesome! Everyone loved the food, the bar lines moved quickly and we had such a great time. I highly recommend events at Holiday Inn.Holiday Inn Wilkes Barre - East Mountain's reply:
Congratulations Michele & Brian,
It was wonderful working and planning with you both and sharing your wedding day!
Send us some of your best pictures to post!
Best wishes to you both, Mandy -
Quality of service
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Jennifer Sent on 11/09/20185 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Memorable day to never forget
If I had to do it over and change anything I wouldnt..the day was perfect and amazing..If I had to do it over and change anything I wouldnt..the day was perfect and amazing..Holiday Inn Wilkes Barre - East Mountain's reply:
Jennifer,
Thank you so much for the great review. It was so fun working and planning with you both! Send some pictures.
Best wishes to you both!
Mandy -
Quality of service
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Nicholas Sent on 11/13/20185 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Reception Venue
Excellent service! Mandy could not have done a better job guiding us through the process of planning/preparing our reception. Always quick to reply, answered all questions very well. We could not have been happier. The venue looked beautiful the day of the reception.Excellent service! Mandy could not have done a better job guiding us through the process of planning/preparing our reception. Always quick to reply, answered all questions very well. We could not have been happier. The venue looked beautiful the day of the reception.Holiday Inn Wilkes Barre - East Mountain's reply:
Nicholas, thank you so much for taking the time to review us.
It was a pleasure to work and plan with you both.
We wish you both a long and happy life together!
Thank you
Mandy -
Quality of service
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Becca Sent on 07/07/20185 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Where do I even begin. I loved working with Mandy on the Sales team. She was fantastic. When I had a question or just needed to get in touch with her, she was very responsive and helpful. Everything that comes from a wedding package at the Holiday Inn - East Mountain is worth it. Along with the room and catering, your cake is included in your package as well as a complimentary wedding night stay in the bridal suite, which has amazing views of the Wyoming Valley. The week of the wedding was a breeze because of the amazing wedding team. On our wedding day, from Mandy all the way down to the waitstaff, everyone made sure that my husband and I didn't have to lift a finger for anything. The grounds of the hotel are beautiful and secluded. You almost forget that you are in Wilkes-Bare and just off the highway. I could go on and on about how perfect our day was, but it was all made possible by Mandy and her team.Where do I even begin. I loved working with Mandy on the Sales team. She was fantastic. When I had a question or just needed to get in touch with her, she was very responsive and helpful. Everything that comes from a wedding package at the Holiday Inn - East Mountain is worth it. Along with the room and catering, your cake is included in your package as well as a complimentary wedding night stay in the bridal suite, which has amazing views of the Wyoming Valley. The week of the wedding was a breeze because of the amazing wedding team. On our wedding day, from Mandy all the way down to the waitstaff, everyone made sure that my husband and I didn't have to lift a finger for anything. The grounds of the hotel are beautiful and secluded. You almost forget that you are in Wilkes-Bare and just off the highway. I could go on and on about how perfect our day was, but it was all made possible by Mandy and her team.Holiday Inn Wilkes Barre - East Mountain's reply:
Congratulations Rebecca & Anthony,
Thank you for choosing a Wildflower Wedding at the Holiday Inn Wilkes Barre - East mountain for your special day. It was a pleasure to work and plan with you both over the last year. We all wish you both a long, happy and healthy life together! Mandy & the entire staff -
Quality of service
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Mark Sent on 05/31/20185 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We were recently married here and we have nothing but good to say about the entire venue. The grounds for the ceremony were gorgeous, the veranda was set up perfect for cocktail hour, the reception hall atmosphere was beautiful, and each part of the night transitioned seamlessly from one to the next. The food was phenomenal and the beverage service was fast. The bridal suite balcony had an outstanding view and the room was big and clean. I can't speak highly enough about Mandy, she was very easy to work with and a huge help to us. This is a wedding venue gem in this area, It's an outstanding value and you get every penny's worth from them.We were recently married here and we have nothing but good to say about the entire venue. The grounds for the ceremony were gorgeous, the veranda was set up perfect for cocktail hour, the reception hall atmosphere was beautiful, and each part of the night transitioned seamlessly from one to the next. The food was phenomenal and the beverage service was fast. The bridal suite balcony had an outstanding view and the room was big and clean. I can't speak highly enough about Mandy, she was very easy to work with and a huge help to us. This is a wedding venue gem in this area, It's an outstanding value and you get every penny's worth from them.Holiday Inn Wilkes Barre - East Mountain's reply:
Congratulations Mark and Nicole,
We are so happy you chose a Wildflower Wedding! We thank you for the great review and wish you both a long happy, healthy life together. -
Quality of service
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Tanya Sent on 11/20/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Mandy was incredible to work with and Ryans and I loved her every step of the way. The day was beautiful and it was so much more than We had hoped.Mandy was incredible to work with and Ryans and I loved her every step of the way. The day was beautiful and it was so much more than We had hoped.Holiday Inn Wilkes Barre - East Mountain's reply:
Tanya & Ryan,
It was so fun working and planning with you both. The pies were awesome!
We wish you both a happy, healthy life together.
Stay in touch and thank you,
Mandy and the Holiday Inn Staff -
Quality of service
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Jessica Sent on 11/21/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We celebrated our wedding reception at the Holiday Inn-East Mountain. My husband and I still get compliments on the food and the venue itself. For the price, service and value, the Holiday Inn cannot be beat. We had our cocktail hour outside, but guests were allowed inside the bar area, due the weather being slightly chilly that day. Mandy and staff answered our emails and questions quickly and had tons of suggested when we needed them for other vendors, when needed. The whole process in picking out food and package options was super simple! I would not hesitate to recommend this venue!We celebrated our wedding reception at the Holiday Inn-East Mountain. My husband and I still get compliments on the food and the venue itself. For the price, service and value, the Holiday Inn cannot be beat. We had our cocktail hour outside, but guests were allowed inside the bar area, due the weather being slightly chilly that day. Mandy and staff answered our emails and questions quickly and had tons of suggested when we needed them for other vendors, when needed. The whole process in picking out food and package options was super simple! I would not hesitate to recommend this venue!Holiday Inn Wilkes Barre - East Mountain's reply:
Jessica, thank you so much for sharing the good feedback.
It was a pleasure working and planning with you.
Best Wishes to you both. -
Quality of service
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Tania Sent on 11/20/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The Holiday Inn at East Mountain was the perfect place to have our wedding reception. Mandy and her team were phenomenal to work with on every detail. She provided all the guidance we needed to make our special day memorable, and everything went off without a hitch!! Our food was the best we had ever tasted at a wedding, and the grounds were the perfect setting for wedding pictures!!! All of our guests loved everything about our reception. We highly recommend this Holiday Inn!!! Thank you, Mandy!!!The Holiday Inn at East Mountain was the perfect place to have our wedding reception. Mandy and her team were phenomenal to work with on every detail. She provided all the guidance we needed to make our special day memorable, and everything went off without a hitch!! Our food was the best we had ever tasted at a wedding, and the grounds were the perfect setting for wedding pictures!!! All of our guests loved everything about our reception. We highly recommend this Holiday Inn!!! Thank you, Mandy!!!Holiday Inn Wilkes Barre - East Mountain's reply:
Tania, thank you so much for choosing the Holiday Inn East Mountain for your wedding day.
It was our pleasure to work and plan with you for your special day.
Have a wonderful life together and keep in touch! -
Quality of service
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Frank Sent on 07/26/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Our daughter Gina and son-in-law Mike were married at and held their reception at EMI. First, and most important, the food is excellent. The venue itself and accommodations are beautiful. And the waitstaff and management are truly excellent. Special kudos to Mandy, our wedding/reception coordinator; Lauren, waitstaff manager; and the waitstaff who danced and served the guests so joyously. We can highly recommend EMI for a great wedding reception experience.Our daughter Gina and son-in-law Mike were married at and held their reception at EMI. First, and most important, the food is excellent. The venue itself and accommodations are beautiful. And the waitstaff and management are truly excellent. Special kudos to Mandy, our wedding/reception coordinator; Lauren, waitstaff manager; and the waitstaff who danced and served the guests so joyously. We can highly recommend EMI for a great wedding reception experience.Holiday Inn Wilkes Barre - East Mountain's reply:
Frank, thank you for the awesome review. Your daughter, your son-in-law, your wife and yourself were wonderful to work and plan with. You have a wonderful family.
Thank you for choosing the Holiday Inn East Mountain -
Quality of service
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Christina Sent on 11/27/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The East Mountain Inn was the perfect venue for our wedding. Our friends and family had a fabulous time and raved about the delicious food. All staff were wonderful on our special day. Mandy is absolutely wonderful to work with. You will not worry or stress about one thing with her. She’s the best there is! We had the perfect day and recommend them highly.The East Mountain Inn was the perfect venue for our wedding. Our friends and family had a fabulous time and raved about the delicious food. All staff were wonderful on our special day. Mandy is absolutely wonderful to work with. You will not worry or stress about one thing with her. She’s the best there is! We had the perfect day and recommend them highly.Holiday Inn Wilkes Barre - East Mountain's reply:
Christina & Russ,
Thank you so much for choosing the Holiday Inn for your most special day!
We so appreciate your wonderful review.
Please keep in touch.
Best wishes to you both! -
Quality of service
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Mary Sent on 05/04/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Our families were beyond impressed with the entire wedding and the staff at The Holiday Inn, East Mountain! We worked with Mandy. She was so helpful! We did not have to worry about anything. The food was fantastic and we did not have a single complaint. It is one of the best venues in NEPA and the small touches did not go unnoticed. Thank you to the wonderful staff and I highly recommend to any bride.
Our families were beyond impressed with the entire wedding and the staff at The Holiday Inn, East Mountain! We worked with Mandy. She was so helpful! We did not have to worry about anything. The food was fantastic and we did not have a single complaint. It is one of the best venues in NEPA and the small touches did not go unnoticed. Thank you to the wonderful staff and I highly recommend to any bride.
Holiday Inn Wilkes Barre - East Mountain's reply:
Hello Mary & Brett, (Beautiful couple!!)
Congratulations to you both! We are so pleased you enjoyed your most special day. We all wish you both a long, happy and healthy life together.
Thank you, Mandy and everyone at the Holiday Inn East Mountain -
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Vanessa Sent on 09/27/20165 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
My husband and I got married this past weekend 9.24.16 and we could not have had our wedding in a better place. The hotel was beautiful, reception hall was perfect, ceremony and grounds were amazing. The staff could not have been better! Mandy, Shirley, Nadine, Front end staff, Bistro staff, servers, Housekeeping...everyone was friendly, helpful, and so professional! Their attention to my small details and delicacy with all of my planning fills me with gratitude. Our guests raved about how beautiful it was, how delicious the food was, and the hotel itself (pool, jacuzzi, and SHUTTLE to casino) ! I would highly recommend the Holiday Inn - East Mountain! We wish we could do it all over again! Our wedding was Perfect!My husband and I got married this past weekend 9.24.16 and we could not have had our wedding in a better place. The hotel was beautiful, reception hall was perfect, ceremony and grounds were amazing. The staff could not have been better! Mandy, Shirley, Nadine, Front end staff, Bistro staff, servers, Housekeeping...everyone was friendly, helpful, and so professional! Their attention to my small details and delicacy with all of my planning fills me with gratitude. Our guests raved about how beautiful it was, how delicious the food was, and the hotel itself (pool, jacuzzi, and SHUTTLE to casino) ! I would highly recommend the Holiday Inn - East Mountain! We wish we could do it all over again! Our wedding was Perfect!Holiday Inn Wilkes Barre - East Mountain's reply:
Thank you Vanessa & Ryan for choosing the Holiday Inn Wilkes Barre - East Mountain for your wedding day. We hope you share some photos of your day with us.
We wish you both a long, happy & healthy life together.
Mandy and the entire Holiday Inn staff -
Quality of service
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Jessica Sent on 10/12/20165 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
They were all amazing....everyone that came to our reception raved about the food and went home feeling Full! The feel of the reception was very cozy.They were all amazing....everyone that came to our reception raved about the food and went home feeling Full! The feel of the reception was very cozy. -
Quality of service
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User2689004 Sent on 07/16/20165 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The absolute best place to have your wedding reception! Everyting was perfect! The ballroom was gorgeous! It looked better than I could have ever imagined. Mandy is wonderful to work with. She makes sure you get the wedding of you dreams and was always quick to respond to any questions I had. I will actually miss working together with her. My guests are still raving about everything; from how beautiful everything was, to the delicious food, and the friendly staff. I highly recommend having any event here as I also had the best bridal shower ever there as well. An absolute must for the perfect wedding day!The absolute best place to have your wedding reception! Everyting was perfect! The ballroom was gorgeous! It looked better than I could have ever imagined. Mandy is wonderful to work with. She makes sure you get the wedding of you dreams and was always quick to respond to any questions I had. I will actually miss working together with her. My guests are still raving about everything; from how beautiful everything was, to the delicious food, and the friendly staff. I highly recommend having any event here as I also had the best bridal shower ever there as well. An absolute must for the perfect wedding day!Holiday Inn Wilkes Barre - East Mountain's reply:
Thank you for choosing the Holiday Inn Wilkes Barre - East Mountain for your most special day. You and your families are all wonderful people, it was our pleasure to cater your wedding day.
Best wishes to you both!
Mandy and the Holiday Inn Staff -
Quality of service
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Alexandria Sent on 10/22/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I had my perfect wedding reception at the Holiday Inn Wilkes Barre - East Mountain on 10/10/15. Sales Manager, Mandy Loeffler handled every detail. She communicated VIA e-mail quickly which was extremely important to me because I was an out-of-town bride. She honestly helped me every step of the way from 12 months out to 1 month out, etc. I worked with her to rent the table linens. I also got a delicious wedding cake that came with the package. The food was overall absolutely delicious. Also, we had our happy hour outside on that beautiful patio. I would totally recommend that to any bride who has a wedding in the fall(luckily the weather cooperated).
If I could go back and plan my wedding from scratch knowing what I know now, I would pick the Holiday Inn Wilkes Barre - East Mountain again. No question about it. I had no stress during the reception.I had my perfect wedding reception at the Holiday Inn Wilkes Barre - East Mountain on 10/10/15. Sales Manager, Mandy Loeffler handled every detail. She communicated VIA e-mail quickly which was extremely important to me because I was an out-of-town bride. She honestly helped me every step of the way from 12 months out to 1 month out, etc. I worked with her to rent the table linens. I also got a delicious wedding cake that came with the package. The food was overall absolutely delicious. Also, we had our happy hour outside on that beautiful patio. I would totally recommend that to any bride who has a wedding in the fall(luckily the weather cooperated).
If I could go back and plan my wedding from scratch knowing what I know now, I would pick the Holiday Inn Wilkes Barre - East Mountain again. No question about it. I had no stress during the reception.Holiday Inn Wilkes Barre - East Mountain's reply:
Dear Alexandria & Nicholas,
Thank you very much for the kind words.
It was great working and planning with you for your wedding day.
You looked liked princess right out of a magazine!
Best Wishes to you both!
Mandy & Holiday Inn Staff
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User2315311 Sent on 09/14/20155 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
so beautiful for a wedding, food was delicious, atmosphere gorgeousso beautiful for a wedding, food was delicious, atmosphere gorgeous -
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Christopher Sent on 07/16/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We recently had our rehearsal dinner, wedding cocktail hour and reception at the Holiday Inn- East Mountain on July 4, 2015! What EXCEPTIONAL service we received from Mandy and the rest of the staff at the Holiday Inn - East Mountain! Weeks after the wedding we are still receiving compliments at how wonderful our wedding was and how gorgeous the banquet room was that day! Mandy and the entire rest of the staff were so professional and courteous to everyone and helped us out with so many of the details for the wedding day. The Holiday Inn - East Mountain is by far the BEST venue to have a wedding at !!! We wouldn't have had it any other way! They took great care of us from beginning to end.
-Chris and Rachelle NaplesWe recently had our rehearsal dinner, wedding cocktail hour and reception at the Holiday Inn- East Mountain on July 4, 2015! What EXCEPTIONAL service we received from Mandy and the rest of the staff at the Holiday Inn - East Mountain! Weeks after the wedding we are still receiving compliments at how wonderful our wedding was and how gorgeous the banquet room was that day! Mandy and the entire rest of the staff were so professional and courteous to everyone and helped us out with so many of the details for the wedding day. The Holiday Inn - East Mountain is by far the BEST venue to have a wedding at !!! We wouldn't have had it any other way! They took great care of us from beginning to end.
-Chris and Rachelle Naples -
Quality of service
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