DoubleTree by Hilton Charlotte City Center Reviews
Reviews
4.7 out of 5 rating
![WeddingWire Couples' Choice Awards 2024 Winner]()
4.7 out of 5 rating
112 Reviews
95% recommend it
Awards
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Featured
![Theresa]()
Theresa S. Sent on 06/27/2023Amazing!
Words can not express how thankful I am for their skill and thoughtfulness through the whole wedding planning process. You made something so complex appear seamless and easy. Thank you for making our wedding day the best day ever! Thank you for monitoring the rain clouds and moving us indoors. I had multiple guest comment that they thought moving venues downstairs was part of the plan and had no idea it was due to rain. Everything was so organized and perfect. The wait staff was phenomenal and so professional! All of our family and friends had the best time. I will recommend you to EVERYONE and ANYONE!! -
Tameka P. Sent on 02/22/2023
This hotel/team gets weddings!
This hotel gets weddings! Specifically, Laura Russell. Laura had every question answered before I asked and the details for our special day. As a same gender couple, we were unsure of the venue and the ceremony. Thankfully, we located this hotel on Zola and they made it magical. Special thanks to Haley Horton and Mariah Harris and their above and beyond level of professionalism, service, and compassion. The trio exceeded me and my spouse’s expectations! -
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Curry V. Sent on 03/20/2023
Perfect Venue
We had our wedding in an October of 2022 and truly could not have asked for a better venue. Kayla helped us book and was accommodating and flexible, helping us plan for a rehearsal, wedding, and brunch at a great price for our budget. We had a lot of guests from out of town so being able to have all inclusive place was really important to us. Unfortunately, Kayla moved on in the months before our wedding but we were so lucky to have Jami in her place. We could not have asked for a better coordinator! She was integral in making our planning as low stress as possible. Not to mention she is such a genuine, kind and helpful person. They offered a menu tasting for us and 2 guests, where we met Chef Luca. His food was amazing! We opted for the ribeye and crab stuffed salmon and they were both a huge hit. We had our ceremony and reception on the rooftop which had recently been renovated and had a beautiful view of the city, especially at night. The day off went so smoothly and Jami handled all the food/beverage/set up so we didn’t have to worry about a thing. Even months later, our guests still say it was one of the best weddings they have ever been to! I truly could not recommend a better place for any event! -
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![Allison]()
Allison Sent on 10/17/2022Could not have asked for better
This venue was so amazing I don’t think I could even find the right words. Laura and Mariah made my day so special. They always made sure we had everything we needed, and helped us before we knew we needed it! All the staff at the venue were amazing, from front desk to the waiters at dinner, just spectacular. Our families and bridal kept going on about how helpful Laura and Mariah was the whole day. The rooftop was beautiful and the greenery walls made for wonderful pictures. I cannot recommend this venue enough, i would give it 100 stars if I could.DoubleTree by Hilton Charlotte City Center's reply:
We were trilled to host your wedding ceremony and reception at the hotel. It was such a beautiful evening! We wish you both much love and happiness. -
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![Cassie]()
Cassie F. Sent on 12/28/2022The best weekend + experience!
As a planner, I will always recommend this venue after such a wonderful experience my couple had. This venue went above and beyond. My clients were one of the first weddings to have their event on their newly renovated rooftop space and WOW.
Guests are still raving about the food, the ambiance and the staff.
My clients had all of their out of town guests stay at the hotel, we had ceremony/reception and after party here and then we even had a send-off brunch the following day.
The team here worked with us on customizing our menu and vision. We had a rockstar team of vendors that pulled this event off and couldn't be more thrilled with how it came together.
The restaurant and bar onsite is run by a Chopped Champion, Luca Annunziata. The bar and restaurant was a great meeting point for all of our guests throughout the weekend pre/post events. -
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Denise R. Sent on 12/09/2022
Everything was beautiful!
My husband and I had our wedding on the rooftop rotunda & it was absolutely beautiful! The space was recently upgraded to include a nice green wall, which was perfect for photos. Our guests raved about how nice the staff was, and how amazing the food was! Kudos to the chef at Forchetta! The catering manager-Laura, was pleasant to work with, and made sure every detail was perfect. She worked closely with the vendors & coordinator to ensure our special day went smoothly. I would definitely recommend the Holiday Inn Charlotte-Center City for your next event or stay!DoubleTree by Hilton Charlotte City Center's reply:
It was such a pleasure to work with you. Your wedding was absolutely beautiful! We wish you both all the best. -
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Asheka L. Sent on 01/11/2023
Bougie on a budget
I feel incredibly fortunate to have found such an amazing venue. The entire experience was wonderful. The prices were super reasonable and they were very accommodating with my vision. We did not hire a day-of coordinator, but Laura Russell, the director of Catering, essentially filled that role without even being asked. She ensured the arrival of all vendors and that the wedding party and guests were being accommodated. She did all this while ensuring myself and then husband-to-be were being taken care of. The food was also amazing! Some of my friends still comment on how delicious it all was to this day and we got married in July 2022. Overall service provided went above and beyond what you pay for. I have 2 friends getting married soon and I am recommending this location or one of the sister locations to both of them!DoubleTree by Hilton Charlotte City Center's reply:
It was a pleasure working with you and being a part of your wedding day. We wish you both a lifetime of love and happiness. -
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![Anastassia]()
Anastassia S. Sent on 12/27/2022Everything We Wanted Plus More
All of the staff at the Holiday Inn were amazing. We contacted them just weeks before the wedding (due to our original location being cancelled). They understood how stressed we were and made everything simple. We came in for a tasting of the menu and were sold on using them for our wedding. The flexibility they offered and their ability to truly cater to our experience and preferences made them stand out. Other venues we contacted had restrictions, but Holiday Inn was able to accommodate all of our wishes. We really enjoyed being able to stay the night before as well as having a room the night of the wedding. We originally wanted a venue that our guests could sleep at so everything worked out in the end. Everyone received a group rate and our out of town friends were able to stay with us. The location is amazing. They are in the middle of downtown so we walked to restaurants and all of our out of town friends got to experience center city Charlotte. The actual wedding and reception was beautiful. We took advantage of having it on the rooftop with the reception downstairs in a larger room. We were nervous about the weather so they offered several locations as a backup, but everything worked out on the day of. We had a slight delay and deviated from the schedule. The team at the Holiday Inn worked with us to keep the show going and made everything run smoothly. I couldn't be happier how it turned out. The rooftop pictures on the roof are incredible and the finale sparkler pictures on the street are one of my favorite. Thank you to all of the staff at the Holiday Inn for making our day special!DoubleTree by Hilton Charlotte City Center's reply:
It was a pleasure working with both of you. We are thrilled that your wedding day was so special. We wish you much love in the years to come.
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![ALMESHIA]()
Almeshia R. Sent on 10/19/2021Communication was very good. Molly and Kayla over delivered the day of my wedding! The best experience me ans my guest ever had.
From the very start, they do everything possible to accommodate you. Their vendor list is lacking nothing. Forchetta catered all my food the entire weekend and did not let me down at all. We had a meet and greet Friday evening for our out of town guest and wedding party. Saturday morning we had our rehearsal and brunch afterwards. Everyone loved the food. The bar is amazing too. Our rooftop wedding was perfect! We had about 120 attend our Sunday evening rooftop wedding. 82 people stayed for the reception which was also on the roof top. Our social hour was inside. We had two hor’derves with a cash bar for the social hour. We also had a great rate for our guest who had rooms for the weekend.
The price below includes hotel stay, two addition days cost for food Meet and Greet (22ppl), rehearsal brunch(20ppl) and wedding day (85ppl) accommodations. . -
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![Jasmine]()
Jasmine Sent on 05/02/2022Rooftop Wedding Of my dreams!
Jami and the entire staff made my rooftop wedding dreams come true!!! I cannot speak highly enough of the level of service and attentiveness we received from the day we hired them to the time we checked out the day after the wedding. Everything was so perfect! -
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![Katie]()
Katie R. Sent on 11/04/2019Holiday Inn Center City was amazing
Nicole at HICC made everything that went along with planning the wedding feel like a breeze. She was patient, attentive, receptive and responsive. Not to mention one of the friendliest people I’ve ever met!! We also got to work with Kayla on the day of and she was just as amazing!! We loved our wedding and we have Nicole and Kayla to thank for that! -
![Sara]()
Sara Sent on 10/17/2019Best decision ever
There aren't enough good things I can say about this place. Nicole was so patient and caring throughout the entire process. No matter how many crazy questions I had (and there were a lot) or the amount of emails I sent, she answered them all gracefully and calmly. By the time our wedding happened, she felt like a friend that helped me plan the wedding of my dreams and no amount of words would be enough to say thank you. The wait staff the day of was attentive to make sure my husband and I always had water or a drink or whatever we needed. The food was AMAZING. People are still telling me how great it was. HIGHLY recommend this venue. It's a little pricier than other venues we looked at, but you get what you paid for -- and I'd definitely pay it again. -
![Kaitlin]()
Kaitlin Sent on 10/03/2019I'd pay to do it all over again... it was that PERFECT!
Check out the Holiday Inn if you're looking to celebrate your marriage with the following:
1. The most amazing and positive person to help you plan every detail from the rehearsal to the ceremony and reception to the farewell breakfast, Nicole is seriously the best, she always made a point to get back to us ASAP, and to help us figure out who we could contact and what we could do achieve our dream wedding. She went above and beyond for us and we are forever thankful.
2. The most amazing food, Chef Luca and his team were able to meet all of our dietary needs from gluten free to vegetarian to the meat lovers, his hors d'oeuvres were a huge hit during the cocktail hour, and everyone loved their meals. We did a seated dinner and no one complained about being hungry and not liking the food (and we have some picky eaters as friends)
3. The most amazing staff - from Nicole and her team to the Front Desk to the servers and bar tenders, everyone was polite and super accommodating, our guests were taken care of as if they were family, they made sure people had everything they needed and wanted
4. The most amazing preferred vendors - the Holiday Inn works with Ashley Bookout from Bookout Blooms, who was able to turn the Holiday Inn's roof top into the most picturesque space for a wedding ceremony. -
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![Leeanna]()
Leeanna Sent on 09/22/2019What a great experience!
If you haven’t found your wedding and/ or reception venue, stop and check this place out. I promise you will not regret it. Wedding planning is stressful and I will hands down say our reception was the least stressful process all because of Nicole. Nicole always made sure we were comfortable with the decisions we made and didn’t have any questions. She always made herself accessible before we got married and the day of our wedding. I appreciate Nicole being detail-oriented, accommodating, and reaching out to our vendors the week of the wedding. My now husband and I decided to have our reception on the rooftop of holiday inn and I must say it was such a gorgeous evening! Nicole and her team made everything perfect, there was literally not one thing I would have changed. Not only was this venue spectacular but it was convenient to use their services for the food and bar portion of our reception. I have to add the food was absolutely divine and there was a good list of food options to choose from. Another thing that made this venue so great was the wedding packages. The prices were reasonable and it included many options. We appreciate Nicole and her team’s hard work in making our reception memorable with our family and friends! -
![Cheyenne]()
Cheyenne Sent on 07/19/2019If I could rate this vendor a 10 I would!!!
I seriously would not have been able to survive my planning process nor my Wedding day without Nicole!!! She’s absolutely amazing and worked with me and my husband with the price as well! Amazing prices for all inclusive package!!! She even helped me incorporate my gender reveal all in one to my family! The venue was beautiful!! Thank you so much for everything!! -
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![T'keyah]()
T'keyah Sent on 05/31/2019Overall Wonderful
The wedding coordinators have truly outdone themselves. They work with you if you fall behind on payments or if you’re having a personal issue that has caused you to miss a payment. Communication is the key people. I love these ladies here & they have treated me like family. They have made everything that was impossible to accomplish to possible & I have accomplished it. I can’t wait for our big wedding day. The countdown has started! -
![Stephanie]()
Stephanie B. Sent on 08/09/2019This is your venue!
As a photographer, working with vendors can be tricky. However, Holiday Inn did an incredible job hosting our Kate Spade Wedding styled shoot. They made us feel right at home! There are so many rooms inside to host your ceremony and reception. They even have a gorgeous rooftop! I would highly recommend looking into HICC for your wedding day! They will take great care of you! -
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![Latonyia]()
Latonyia S. Sent on 04/20/2019Nicole & Ashley with HICC
My husband and I can't thank Nicole, Ashely and their phenomenal team for executing our vision. It's couldn't have been done any better. -
Carrie Sent on 09/26/2018We had our wedding during the weekend when Hurricane Florence hit Charlotte. The staff at the Holiday Inn quickly responded when are church closed allowing us to use one of their rooms for our ceremony. Ashley Faulkenbery and Nicole Beally were absolutely fantastic and helped provide a terrific experience for us. I would highly recommend them. On top of the absolutely great event the food was fatatic as well. I am thrilled with how my wedding turned out especially due to the diversity of our circumstances. Highly recommend and a million thank you’s To the Holiday inn staff!!!
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