Holiday Inn Charlotte Center City Reviews

91 | Charlotte, NC
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91 Reviews for Holiday Inn Charlotte Center City

Recommended by 94%

91
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4.7 out of 5.0
  • Quality of service 4.7
  • Professionalism 4.7
  • Flexibility 4.7
  • Value 4.7
  • Average response time 4.7

60 User photos

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  • Cheyenne

    Cheyenne · Married on 08/24/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    If I could rate this vendor a 10 I would!!!

    I seriously would not have been able to survive my planning process nor my Wedding day without Nicole!!! She’s absolutely amazing and worked with me and my husband with the price as well! Amazing prices for all inclusive package!!! She even helped me incorporate my gender reveal all in one to my family! The venue was beautiful!! Thank you so much for everything!!

    Sent on 07/19/2019
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  • T'keyah

    T'Keyah · Married on 06/29/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Overall Wonderful

    The wedding coordinators have truly outdone themselves. They work with you if you fall behind on payments or if you’re having a personal issue that has caused you to miss a payment. Communication is the key people. I love these ladies here & they have treated me like family. They have made everything that was impossible to accomplish to possible & I have accomplished it. I can’t wait for our big wedding day. The countdown has started!

    Sent on 05/31/2019
  • S

    Stephanie Bailey Photography · Married on 06/23/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    This is your venue!

    As a photographer, working with vendors can be tricky. However, Holiday Inn did an incredible job hosting our Kate Spade Wedding styled shoot. They made us feel right at home! There are so many rooms inside to host your ceremony and reception. They even have a gorgeous rooftop! I would highly recommend looking into HICC for your wedding day! They will take great care of you!

    Sent on 08/09/2019
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  • Latonyia

    Latonyia Simmons · Married on 03/30/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Nicole & Ashley with HICC

    My husband and I can't thank Nicole, Ashely and their phenomenal team for executing our vision. It's couldn't have been done any better.

    Sent on 04/20/2019
  • T

    Taylor Canavan · Married on 11/03/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Best choice of venue

    Cannot say enough good things! They are so accommodating and will make sure your day is perfect.

    Sent on 11/27/2018
  • R

    Rachel · Married on 09/29/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I got married on 9/15/18, in the midst of a hurricane and the staff at the Holiday Inn Center City did everything in their power to make my big day great. So I didn't get the Rooftop wedding I really wanted. But I had a great time and had some truly awesome food. I would definitely recommend this venue for other weddings and events.

    Sent on 09/28/2018
  • C

    Carrie · Married on 09/15/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had our wedding during the weekend when Hurricane Florence hit Charlotte. The staff at the Holiday Inn quickly responded when are church closed allowing us to use one of their rooms for our ceremony. Ashley Faulkenbery and Nicole Beally were absolutely fantastic and helped provide a terrific experience for us. I would highly recommend them. On top of the absolutely great event the food was fatatic as well. I am thrilled with how my wedding turned out especially due to the diversity of our circumstances. Highly recommend and a million thank you’s To the Holiday inn staff!!!

    Sent on 09/26/2018
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  • J

    Julie · Married on 09/01/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our experience at the Holiday Inn Charlotte Center City was an AWESOME one. Anything I needed or asked for, the accommodated and everyone went far and beyond to make sure our sons rehearsal dinner was a hit. I would definitely be staying there for any future trips to Charlotte and would most definitely book this venue again for any future events.

    Sent on 09/08/2018
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  • R

    Rebecca · Married on 07/14/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The entire staff knew when to be by the bride and grooms aide and also when to let them relax and enjoy their day. Wonderful Wonderful easy and painless experience!!

    Sent on 07/30/2018
  • L

    Lisa · Married on 05/12/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Stress Free Experience!

    Nicole and Ashley were amazing to work with! I decided to plan my wedding 5-6 weeks prior to the date and you would think I've been planning for at least a year. The food and service was impeccable! I didn't get my rooftop as I hoped for due to the rain but it all ended up working out!

    Sent on 12/20/2018
  • K

    Kim · Married on 11/19/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Kat was absolutely amazing. Going into the process we read other reviews about her being great and she was just that from start to finish. She went out of her way to accommodate and make sure we were happy during planning and on the wedding day. Her passion and professionalism is sharp. I would recommend working with Kat to anyone. Holiday inn city center has great wedding packages for any budget!! Great staff!

    Sent on 11/27/2017

    Holiday Inn Charlotte Center City's reply:

    We were so thrilled to be a part of your wedding day. We wish you all the best!
  • J

    Jaymie · Married on 10/20/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    When you think of the Holiday Inn you don't think of it being as grand as the one in Charlotte Center or even think to have your wedding there on the rooftop. My wife and I had just relocated from Florida and had already booked to have our wedding in Savannah. However with family being so close to us we opted to cut our losses and move our wedding to Charlotte. I had been searching for a venue for a few weeks and when I had called the Holiday Inn, our day was booked, so I was like there was not point of even going to go look at it. However once I spoke to Kat, I told my wife lets just go look and maybe if we liked we would move our date. When we got there Kat met us in the lobby gave us an amazing tour of the hotel. we were absolutely blown away especially on the rooftop. One side you can see the whole city line and the other side you can see the greenside. Best of both worlds. That Monday after we saw the venue . Kat called me with her pleasant voice, we booked that day with only 4 months to spare. Her communication is amazing

    Kat, I just want to say a HUGE thank you for all that you did for our wedding! You did everything you could to make our wedding day smooth and perfect! My family and I did not have to worry about a single thing on our day, and it was so comforting to know that we were in good hands. When we walked into the reception, we all blown away by how incredible everything looked, and our guests were super impressed too! Not only did was everything perfectly, but you were there the whole day and night to make sure everything was spot on. Every time I needed something, Maria knew exactly where I had put it and went to get it for me. I cannot imagine working with anyone else and I am SO happy that we had your help! To everyone out there: I am so glad that Kat Wrona at the Holiday Inn Charlotte Center was part of our wedding, and you would be INSANE not to use them for your own wedding! THANK YOU THANK YOU THANK YOU!!!!

    Ebony and Jaymie

    Sent on 11/01/2017
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    Holiday Inn Charlotte Center City's reply:

    Thank you so much Jaymie! Talk about a beautiful wedding! It was such a pleasure working with you! Thank you for sharing the photos! We wish you and Ebony a lifetime of love and happiness!
  • J

    Jennifer · Married on 10/08/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had my wedding at the Holiday Inn Center City in October 2017. The staff, particularly Kat Wrona, were wonderful to us throughout each step of the process. They also helped with providing recommendations, which I was very grateful for. We also wanted a wedding where we could A) invite a lot of people, B) not go into debt, and C) have a nice-looking space. We had a brunch party in the ballroom and it was perfect for us. For those who are interested in more of an outdoor feel, the rooftop is beautiful. We got the best of both worlds, because we were able to take our wedding photos on the roof and party in the ballroom. The staff was very accommodating and everyone said that the food was very good. This venue is ideal for anyone who wants a nice wedding at a reasonable cost and doesn't want to have to deal with a thousand different vendors. All of the articles online that have tips for having a budget friendly wedding only work if you invite less than 50 people. If you want more than that, but don't want to go into massive debt, I can't recommend the Holiday Inn enough!

    Sent on 12/21/2017

    Holiday Inn Charlotte Center City's reply:

    We were so thrilled to be a part of your wedding day. We wish you both a lifetime of happiness!
  • Brandy

    Brandy · Married on 10/07/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Omg I’m not sure were to begin with this venue. Kat was so awesome!! Our wedding was 10-7-17.. was supposed to have been on the rooftop. Can you imagine your dream wedding being on the roof for you to be told it’s going to have to be moved in. I was hurt but Kat and her team including another vendor made it so beautiful on the inside. I had no idea of how it was going to turn out but they all worked together and did an amazing job!!

    Sent on 10/16/2017

    Holiday Inn Charlotte Center City's reply:

    Thank you Brandy & Christian. Your wedding day was amazing! We loved working with you and wish you both a lifetime of happiness!
  • L

    Lonjezo & Nigel · Married on 09/17/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We got married Sept 2017 at the Holiday Inn Rooftop Siena. We did our ceremony and reception on the rooftop, it was beautiful! The weather was amazing and the scenery was amazing especially at night. The staff was great to work with, from the day we visited the venue (May 2016) until the end of the night of our wedding day. They were there every step of the way, answering all our questions and requests. Everything was perfect, they made the whole process 100% less stressful.

    The food and bar was great. The menu had great options and lots of variety. We went with the open bar which was completely worth it, the bartender was amazing. All the guests loved her!

    This is a great venue especially if you have a lot of out of town guests like us. Location is right in the middle of uptown, there's plenty of food, bars, and other entertainment for you guest to experience during their stay. Even the bar and restaurant in the Hotel is great!

    Overall, if we could do it all over again. We wouldn't change a thing, best experience and service.

    Thank you to ALL the Holiday Inn Staff (from the coordinators, front desk associates, servers, and to the bartenders) for making our special day unforgettable!

    Sent on 04/08/2018
  • C

    Cami · Married on 09/09/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Holiday Inn Center City was a life saver and ended up being a game changer!! Their assistance and professionalism was so amazing!!! I enjoyed working with Laura and Kat to make sure my vision and dreams came true!!!

    Sent on 09/11/2017

    Holiday Inn Charlotte Center City's reply:

    Thank you Cami. It was such a pleasure working with you and Joseph. We wish you a lifetime of happiness!
  • A

    Ann · Married on 09/03/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Kat assisted us throughout the entire wedding and was the maître de on our wedding day. She always treated us as if we were the only wedding which was extremely important to us both! The Holiday Inn Charlotte Center City is an amazing choice for a wedding if you would like a rooftop wedding!

    Sent on 11/05/2017
  • S

    Sarah · Married on 05/20/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Kat was fantastic. She was our third wedding coordinator (the others left the Holiday Inn) but you wouldn't have known it. She was always very quick to respond to emails. Any time I asked a question she gave great feedback. She was very accommodating anytime I suggested a change. The day of she was very attentive leading up to the ceremony and into dinner. She coordinated everything very well including our rehearsal. The food was great, the suggested list of vendors was very helpful and the ones we chose were fantastic, the waitstaff were very friendly, the rooms were nice, and the front desk did a great job making sure the room block guests got a wedding bag when they checked in. Overall, I had a fantastic experience with the Holiday Inn planning and having my wedding ceremony and reception on the rooftop.

    Sent on 05/31/2017

    Holiday Inn Charlotte Center City's reply:

    Thank you Sarah & Tim! We we thrilled to host your wedding!
  • M

    Melanie · Married on 05/07/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    This venue was a huge part of making our all our wedding dreams come true! Half of our wedding guests were from out of state so it was important to me that they have a great experience at the hotel. My guests couldn't stop telling me how friendly and helpful every single staff member was. We had no problems! Which, for a wedding with a lot of people and moving parts, I was amazed and so happy.

    Sent on 05/12/2017

    Holiday Inn Charlotte Center City's reply:

    Thank you Melanie & Brian. Your wedding was beautiful! We were thrilled to be a part of your special day. We are so happy that your guests enjoyed our venue as much as you both did. Congratulations again!
  • R

    Rosalyn · Married on 04/29/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The services provided were excellent! Kat took over in the middle of our planning and far exceeded our expectations. The venue was very accommodating and quick on their feet when/if any changes needed to occur. The food was great (changes made just as we requested). Questions were answered very timely, and communication was consistent. We couldn't have asked for a better venue or staff involved with our wedding. Thank you so much to everyone at Holiday Inn Charlotte Center City!

    Sent on 05/04/2017

    Holiday Inn Charlotte Center City's reply:

    Thank you Rosalyn & Shemeca.
  • S

    Shannon · Married on 04/28/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The team at Holiday Inn was amazing. They work hard to make sure that our special day went off with out a hitch. Any issues I had Laura was able to help me fix them right away. I would recommend the Holiday Inn Center City to anyone for their wedding.

    Sent on 05/15/2017

    Holiday Inn Charlotte Center City's reply:

    Thank you Shannon & Taylor. Your wedding ceremony and reception was beautiful! We wish you continued love and happiness!
  • A

    Amanda · Married on 03/25/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Sarah was really good. She was knowledgeable and made sure everything was to our liking. She was a pleasure to work with. We had a pretty large wedding and she rocked it!

    Sent on 04/17/2017

    Holiday Inn Charlotte Center City's reply:

    Thank you Amanda & Loren. We loved all of the special touches that you thought of to make your wedding day so special.
  • R

    Rukiya · Married on 11/13/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Ask for Sarah. She was wonderful. Worked within our 1 month deadline and was so accommodating and knowledgeable. My wedding was rained out and she set up the ceremony inside and it was flawless. Very thankful to her for making our big day an exceptional experience!

    Sent on 11/16/2016

    Holiday Inn Charlotte Center City's reply:

    Thank you Rukiya & Myron. Your wedding ceremony and reception was beautiful.
  • D

    Donna · Married on 10/29/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The venue was absolutely breathtaking. The staff was on their game at all times and made the day run smoothly! Very pleased with the way the whole day was managed and the food was AMAZING!

    Sent on 11/29/2016

    Holiday Inn Charlotte Center City's reply:

    Thank you Donna & Anthony! Your wedding ceremony and reception on Rooftop Siena was a highlight for all of us. Having your grandmothers as flower girls was so special. We wish you all the best in the years to come.

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