Hilton Waikoloa Village Reviews

The Hilton team did a wonderful job taking care of any issues that arose going above and beyond to make sure our needs were met. The Officiant Dean was so very moving, and Buddha Point was the perfect venue at sunset.

Jennifer at Waikoloa Village was so wonderful to work with! From the first email, she was so knowledgeable and helped bring my wedding dreams to life. The price was extremely transparent (no hidden fees) and she eased my anxiety about planning my wedding in the midst of COVID states away. If you are looking for a great venue with great 1 on 1 service, choose this venue! They will not disappoint!

It was a truly exquisite experience, everything was elegantly prepared, we enjoyed a private classy and very tasty dinner with a hawaiian romantic sunset.
Jennifer took care of all preparations, all was smooth and ready in time.
We met the Chef and Pastry Chef in person and the Maitre de ceremony was awesome throughout.
Amazing!
Thank you
Thank you!

We could not have been happier with how our wedding turned out. There's honestly nothing we would change. The venue was more beautiful than we could have imagined. The reception was beautiful and the food was absolutely delicious. Working with Jennifer to set all of this up remotely while we were stateside couldn't have been easier. She was readily available to speak with us via email or telephone and she managed to always calm us down during the COVID stresses. We could not recommend this venue enough and we plan to come back as often as we can.

Jennifer & Megan are literal ANGELS!! Our wedding planning with Hilton Waikoloa began at the end of 2019 / beginning of 2020 PRIOR to the pandemic. As many of you may have experienced while planning a wedding during Covid, there are so many uncertainties. There was a point that we thought we would need to calendar our wedding but the lovely team at Hilton Waikoloa did not let that happen! When Megan was unable to work with us towards the beginning of the pandemic, Jennifer stepped in and constantly communicated with us about when the hotel was reopening, any changes to our ceremony/reception that needed to take place for health/safety concerns, reaching out to vendors that was impossible for me to do from NY. I want to send a huge thank you to Jennifer K. she was there for me every step of the way during this process and always made me feel better and reassured me that we were in good hands. To make things even better, our experience on site was 100% more than we expected. We were treated as family from the minute we walked in to the minute we left. I also want to shout out and thank the ladies at Isle Love Weddings as well for partnering with the hotel and taking care of our ceremony/reception planning! Everything was beyond perfect and I cannot wait to come back and spend more time at this beautiful property! The food, decor, environment, drinks were PERFECT! Would highly recommend planning an event or even just coming to stay here. 10/10 ! Thank you again for EVERYTHING! - Erica & Danny Dilone

The setting was amazing and romantic. The Hilton has so many places to hold a wedding so that the couple and the wedding party can experience the lagoon, the ocean, the sand and the beauty of Hawaii all in one setting. The staff was beyond incredible. They, Jennifer Kadota, in particular were always gracious, kind and accommodating even when I was freaking out. The food was also incredible and was far superior than typical hotel food. My daughter and son-in-law (I love saying that) got the wedding of their dreams.

We were married on 3/29/19 at the Hilton Waikoloa. My husband and I cannot express how grateful we are to Jennifer Kadota, our wedding coordinator and her team who allowed us to enjoy such a beautiful dream come true wedding. There was not one problem that came up for us as Jennifer stayed with us the entire time and focused on all of our wishes. If you are lucky enough to consider a wedding here, we would highly recommend this. Not only was the cost of our wedding and reception at the KPC restaurant reasonable, but Jennifer did so much for us in scheduling all vendors and keeping it organized and on time. A big shout out to Jennifer Kadota and team for making our dream wedding come true!!

We got married at the Hilton Palace Gardens in March and it was so beautiful! The grounds are beautiful and the staff was lovely too. Jennifer in their events department was fantastic to work with. Planning a wedding in 3 months from afar is tricky and she was so great! Very responsive and always willing to go the extra mile to ensure we were happy with everything. We would definitely recommend!

Our wedding at the Waikoloa Hilton was wonderful. We held the ceremony at the Chapel on their property. The venue was beautiful and the assistance from the Event planners was fantastic. Megan Vierra worked with us to set up flowers, music, officiant and catering. Her customer service was exceptional. When Megan was out of office, she provided a point of contact to ensure we had everything we needed. Jennifer Kadota also did a wonderful job providing support.
I would highly recommend this team and location for a wedding.

We had our small destination wedding at HWV on 8/10/18. Megan Vierra was our coordinator and she was wonderful! She made the entire process so easy and stress free, and everyone absolutely raved about the beauty of the venue, the service and the reception. All fo the staff was incredibly helpful and friendly and the vendors we chose from the preferred vendor list were all fantastic. Our wedding was everything we could have wished for and we would not change a single thing! I only wish we could do it all again!

Thank you, Megan and the entire Hilton Waikoloa Village staff for making our special day perfect!

The wedding coordinator at the Hilton Waikoloa Village was a delight to work with - and really listened to what we wanted.

This place was amazing! The backdrop for the wedding was gorgeous and the only thing better was our wedding coordinator! Everything was perfect--I had NO stress before the wedding because I knew everything was being taken care of. I was recommended by a friend and I'm delighted to recommend this place to everyone I know!

Robin was our wedding coordinator and she helped us a lot since day 1. She is very responsive and very good at follow ups. I organized our wedding mostly myself and found it pretty difficult. Imagine organizing some else's wedding and still doing a great job! Well, Robin did exactly that! She was positive, she took care of all the details and even gave us great advice and suggestions. I think that due to her help I was able to fully enjoy our wedding day! It was great that they provided a few quality vendors to choose from, it made my research easy and mostly stress free. The vendors they recommended were great - the photographer, the DJ and the florist.

Everything went as planned, no incidents, no delays, no problems. Starting from the weather (I am sure Robin took care of that too :) since there was a hurricane passing by) and ending with small details everything was perfect!
Our ceremony at Palace Garden was beautiful, the reception venue was great, not to mention the great food. Don't stress out much about small details, at the end people mostly remember and complimented how good the music was and how much they enjoyed the delicious food! We chose to have plated dinner. Our reception was very elegant and the quality of food was impeccable.

We have great memories from our wedding, so do our families and friends!

Thank you!

We had our wedding/reception at the Hilton Waikoloa Resort....what an amazing place!!! From our wedding planner Robin Paulos to our host Rodger Macdonald, thank you for a wonderful experience!!! We are so looking forward to our return trip for our one year anniversary!!!!

Debbie Murphy and her wonderful staff provided with such a great time. Everyone was prompt and attentive on the day of the wedding. Leading up to the wedding even thou we went through a few switches of vendor planners, Debbie stepped in and picked up like there was no change. She was quick to respond to emails and provided a calmness to wedding planning. On the day of, the venue was spectacular , and the food delicious. They adapted to the wind, and I had no worries about any changes they needed to make.

Everything was smooth and beyond my expectations!

So happy with my wedding at the Hilton Waikoloa Village! The day's success was largely owed to my fabulous wedding coordinator Robin. From day 1, she was great to work with in helping me plan my destination wedding and only became even better when I arrived. Beautiful resort with a staff there to take care of their brides and grooms. Ceremony with Dean was more beautiful than anything I imagined, food was excellent and everyone had an amazing time. Highly recommend doing your wedding here, amazing destination!

Wonderful! Kristine and Robin did everything they could for us and made me really at ease trying to plan a wedding from 4000 miles away. Highly recommend! The resort was amazing!

Not only is this place beautiful....Cheryl Shoemaker and her team are professional, responsive and all around awesome to work with!

Amazing! We couldn't have found a better location or vendor for the wedding. The location was so beautiful for my daughter's sunset wedding...the minister delivered the best wedding script I've ever heard (the Hilton located him for us also). The food was the best we've ever tasted at a catering event (we went with Hawaiian fish and filet mignon). Kristine was our wedding planner and she was fabulous....walked us through everything and made sure my daughter's vision was carried out...including outdoor chandeliers!

THIS IS THE PLACE TO GET MARRIED!!! When my fiance and I decided to do a destination wedding it took a couple months to truly decide where to hold our wedding and reception. I did extensive research on what seemed like every hotel on the island of Hawaii. We never thought it would be financially possible to hold our wedding at such an amazing and luxurious place such as the Hilton but still wanted to check it out based on the beauty and positive reviews. From day one, wedding coordinator Cheryl Shoemaker did everything possible to help us make our dream wedding come true. She helped us realized that we were able to afford to have our wedding at this location and was extremely respectful of our budget. She helped with each detail and truly went above and beyond with everything she did. Every time I emailed or called, which was often, she was extremely quick in her responses. I never had to worry about not getting questions answered or worry about her responding. She was extremely helpful in choosing other vendors and gave great advice. When we arrived at the resort, we were flabbergasted at the property. It was the very definition of paradise. And Cheryl was our fairy godmother. With the amazing property combined with Cheryl, our wedding was beyond our wildest dreams. I cannot speak highly enough of the everyone we came in contact with from the salon staff to the catering staff, each person was professional, friendly and extremely helpful! I would without any doubt recommend this vendor to anyone who is even considering a wedding here!

THIS IS THE PLACE TO GET MARRIED!!! When my fiance and I decided to do a destination wedding it took a couple months to truly decide where to hold our wedding and reception. I did extensive research on what seemed like every hotel on the island of Hawaii. We never thought it would be financially possible to hold our wedding at such an amazing and luxurious place such as the Hilton but still wanted to check it out based on the beauty and positive reviews. From day one, wedding coordinator Cheryl Shoemaker did everything possible to help us make our dream wedding come true. She helped us realized that we were able to afford to have our wedding at this location and was extremely respectful of our budget. She helped with each detail and truly went above and beyond with everything she did. Every time I emailed or called, which was often, she was extremely quick in her responses. I never had to worry about not getting questions answered or worry about her responding. She was extremely helpful in choosing other vendors and gave great advice. When we arrived at the resort, we were flabbergasted at the property. It was the very definition of paradise. And Cheryl was our fairy godmother. With the amazing property combined with Cheryl, our wedding was beyond our wildest dreams. I cannot speak highly enough of the everyone we came in contact with from the salon staff to the catering staff, each person was professional, friendly and extremely helpful! I would without any doubt recommend this vendor to anyone who is even considering a wedding here!

I knew from when I was really little that this is where I wanted to get married. It seemed like a far off dream that would never really come to be a reality. After I got engaged and started looking at venues, I was shocked to find that the Hilton was actually within our price range and that they took care of so much of the details for us. We worked extensively with Megan Vierra in special events and she did a phenomenal job! She had a great understanding of what was available to us and was usually very quick to answer our questions. The entire staff the day of the wedding did a great job and was very easy to work with. The wedding truly exceeded my wildest dreams and I couldn't be happier to be married to the love of my life. I still can't believe how perfectly everything came together. From the flowers, to how simple it was working with the vendors, to the quality of the food during the reception, and the amazingly landscaped grounds, the wedding was perfect. What made it worth it all was the views of the ocean from the Hale Aloha chapel as we said our vows. I can't imagine a better place to have gotten married, we had the most wonderful time!

Robin our coordinator was very attentive to all details. My day was completely stress free due to her assistance.

The Hilton was a wonderful experience. Destination weddings are definitely the way to go -- this was such a low stress experience. All I did was pick the package I wanted, and pick a few details, and everything was arranged for me. I felt like a movie star the day of the wedding, meeting with the wedding planner and having everything done for me!