Recommended by 91%
User2519384 · 2+ years ago
Pricey, and make you meet a minimum charge. The event also has an abrupt end-time. The beach is beautiful. Carolyn is a great event specialist. The food is really good as well. If you're willing to spend the money, it's a great venue.
User3662355 · 2+ years ago
Felt like it was a bit unorganized for what we paid. I was disappointed the morning of the wedding because there was not a room reserved for me, the bride, to get ready. This was set up at the last minute and then when I did get the room, there were no chairs, tables, or anywhere to hang my dress. I was put in a yoga room which contained nothing but mirrors and yoga equipment. The people in the spa had to get me a chair. Also, I wasn't able to get into the reception room until 4 hours before the ceremony started. I was decorating the room myself. Therefore, I felt very rushed. The facility was very nice and a good place for the money. They just need to get better organized with details.
Crystal · Married on 04/13/2013
Overall, my husband and I were very pleased with how our wedding and reception went. Our beachside ceremony was beautiful and reception in the Coral Ballroom was very nice. The vendors hired by the Hilton were top notch. However, we were very disappointed with some things that happened “behind the scenes:”Sent on 04/27/2013
- We found out after we signed the contract that none of the Hilton wedding packages include many standard wedding services such as decorations, full coverage by the photographer, lighting/AV equipment, the groom’s cake, or the bridal suite. We were quoted upwards of $3-4k for these items. So much for an all-inclusive package!
- Two months before my wedding, I found out that the Hilton Wedding Coordinator (Carolyn Northcott) was no longer with the Hilton, which probably explains why I didn't hear from her very much. I had a similar experience with the new Hilton Wedding Coordinator (Kristi Purvis). In general, Kristi was very polite and professional the times I did speak with her, but she was definitely not detail-oriented and not always quick to respond. If you don’t have a planner, you’d better get one! (Fortunately for me, I did!).
- The reception room was supposed to be available for decorating at 3pm the day of the wedding (3 hours prior to my wedding), however upon bringing the decorations down to the room at 3, we were told the room was not going to be available until 4pm because the people who were using it were running late. To Hilton's credit, they started setting up tables in the hallway so the tables could quickly be placed in the room once the room was vacated. Then a mad rush ensued with 6 members of the wedding party getting the tables decorated. Very stressful!
Overall, I would still recommend this venue but would caution any bride to be aware that the Hilton has so many weddings and events going on that yours will be a dime a dozen, so expect issues with some of the finer details.
Hilton Sandestin Beach Golf Resort and Spa's reply:
Nicole · Married on 06/07/2008
I worked with Paula Benson the Hilton's wedding director. She is very pleasant to work with and was very responsive and flexible. She made sure others on the Hilton staff were executing according to plan. This location is a dream and Paula was nice to work with.
Miranda · Married on 11/17/2009
Although we didn't work with a wedding planner, we choose this resort for our cermony. It was absolutely beautiful. The staff helped us with all we needed to make our private ceremony special.
User4712990 · 2+ years ago
I had a very hard time getting responses from the coordinator during the planning process and the outside vendors that were recommended were impossible to reach. I got very frustrated with how hard it was to get people to call or email me back.
User5242436 · 2+ years ago
What a beautiful hotel!!! I have dreamed of getting married on the beach since I was a small child and they provided an excellent setting for that. I was a little confused in the offering of services including a wedding coordinator only to find it was not the person I initially worked with. I actually didn't hear from my coordinator until just a few months before the wedding and it was slightly disconcerting to have to repeat myself to the person who I thought completely appropriate to be my coordinator. I am the fourth of my college friends to get married and none of them had this issue, not to mention I have a family member who is an event planner and she too thought it was bizarre, had I known this was going to cause such confusion, I would have asked her but I wanted her to enjoy my day with me. Perhaps the most frustrating issue was in a time when we needed the coordinator we could not find her and eventually found her having dinner during my reception. It is a beautiful location, but I wouldn't rely on their coordination services.
Katie · Married on 05/19/2007
Had a beautiful beach ceremony but was very disappointed in the overall service and quality.
User3238707 · 2+ years ago
Do NOT USE them. I went through 3 wedding advisors during just a few months. They charged me incorrectly for just about everything. They put me on the wrong place on the beach to get married. They allowed my guests to drink on my tab before the allotted time and I had to fight to get some of the money refunded. The photographer is unreliable and nothing went right. It is a nightmare. I would give it a zero if not for Seagars with the food but they too messed my wedding cake up. They placed my guest in the wrong, worn out rooms. I am so sorry I picked this place.Sent on 05/05/2013
Hilton Sandestin Beach Golf Resort and Spa's reply: