Heirloom Video Productions

Heirloom Video Productions

   
1 Review
AR 72631
 
0.8
out of 5.0
Quality of Service:
(0.0 / 5.0)
Responsiveness:
(1.0 / 5.0)
Professionalism:
(0.0 / 5.0)
Value:
(0.0 / 5.0)
Flexibility:
(3.0 / 5.0)
0.8/5.0
  • Quality of Service: 0.0
  • Responsiveness: 1.0
  • Professionalism: 0.0
  • Value: 0.0
  • Flexibility: 3.0

I emailed Nathan 6 weeks after my wedding to see when to expect my video. He responded the next day to tell me that my wedding video had been erased from his hard drive. I asked if I could take the hard drive to have somone attempt to recover it. He refused to let me take it to a professional and said he was doing that himself. He did at least refund my money for losing the video, but that doesn't make up for it. He was also difficult to communicate with prior to the wedding. He would often respond to my emails in half written sentences at 1 or 2am. I would consider this videographer unprofessional & unreliable.

  • Wedding: 2+ years ago
Services Used: Videography
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Anonymous
1 Review