Have Smoke Will Travel Reviews

26 | Pittsburgh, PA
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26 Reviews for Have Smoke Will Travel

Recommended by 96% of couples

4.8 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.8
  • Flexibility 4.8
  • Value 4.8
  • Average response time 4.8

Awards

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  • M

    Margaret · Married on 04/30/2011

    2.8
    • Quality of service:
      2.5
    • Responsiveness:
      3.5
    • Value:
      3.0
    • Flexibility:
      2.5
    • Professionalism:
      2.5

    Have Smoke Will Travel provided catering services for our wedding at Armstrong Farms. We were very happy with the appetizers and buffet dinner- especially the brisket and mashed potatoes. However, the customer service left something to be desired at times and the communication can be challenging when trying to find compromises. Additionally, the charge for tastings was very high so we were unable to taste (or even see) most of what was served at our wedding. On the wedding weekend they were very helpful and accommodating which salvaged the experience in the end and again, we were happy with the food (our guests raved despite us having a buffet and not a plated dinner). That said, this was a vendor that caused some stress and discomfort during the process I can't say that I would recommend them to friends & family, based on the customer service.

    Sent on 05/17/2011