Grand Hyatt Tampa Bay Reviews
View more informationReviews
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Quality of service 4.8 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
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Featured
Roberta L. Sent on 04/23/20225 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful venue to host your wedding.
We were having a smallish wedding 65-80 people and toured this hotel. It is well maintained and while not new, still extremely nice. As we only planned the wedding 4 months in advance, the locations for a ceremony were limited. We originally wanted an outdoor venue, but ended up deciding on an indoor room. Thank goodness we did. There was a torrential downpour the entire day and night of our wedding. All of the other outdoor weddings planned at the hotel that night needed to scramble and move inside. But we were not stressed as ours was already inside.
We used the hotel as a host venue and every one of our guests stayed there. We also hosted a pre-ceremony reception outside the ceremony room. We wanted to do something different and had fun finger foods for hors d'oeuvres.. We had pigs n the blanket, fried Mac n cheese balls, mini pizzettes, French fry cones and pretzel bites. Our guests loved it.
We also hosted a Sunday brunch and it was also exceptional. Caitlin, the catering director, was incredible. Our event was her last as she was promoted to a new position at a different Hyatt hotel.
Lastly, we booked the bay view luxury suite for us to stay in, but also to use as a hospitality suite. While the suite itself was a little worn around the edges, the room itself was perfect. We often had 15-20 people hanging out there and there was plenty of room for everyone.
We couldn’t have been happier there with the venue. The only down side is that as a Hyatt member, I expected more credits for the rooms we booked. I personally booked 6 rooms. And yet I only received credit for 3 of them. Apparently that is a discoverist rule, which I had never heard of. I was extremely disappointed and upset when I learned that I didn’t not credit for the, especially after hosting an event there.We were having a smallish wedding 65-80 people and toured this hotel. It is well maintained and while not new, still extremely nice. As we only planned the wedding 4 months in advance, the locations for a ceremony were limited. We originally wanted an outdoor venue, but ended up deciding on an indoor room. Thank goodness we did. There was a torrential downpour the entire day and night of our wedding. All of the other outdoor weddings planned at the hotel that night needed to scramble and move inside. But we were not stressed as ours was already inside.
We used the hotel as a host venue and every one of our guests stayed there. We also hosted a pre-ceremony reception outside the ceremony room. We wanted to do something different and had fun finger foods for hors d'oeuvres.. We had pigs n the blanket, fried Mac n cheese balls, mini pizzettes, French fry cones and pretzel bites. Our guests loved it.
We also hosted a Sunday brunch and it was also exceptional. Caitlin, the catering director, was incredible. Our event was her last as she was promoted to a new position at a different Hyatt hotel.
Lastly, we booked the bay view luxury suite for us to stay in, but also to use as a hospitality suite. While the suite itself was a little worn around the edges, the room itself was perfect. We often had 15-20 people hanging out there and there was plenty of room for everyone.
We couldn’t have been happier there with the venue. The only down side is that as a Hyatt member, I expected more credits for the rooms we booked. I personally booked 6 rooms. And yet I only received credit for 3 of them. Apparently that is a discoverist rule, which I had never heard of. I was extremely disappointed and upset when I learned that I didn’t not credit for the, especially after hosting an event there. -
Quality of service
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Mallory Sent on 01/03/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful experience!!
Would highly recommend this venue! We were so sure about this venue that we booked their newly renovated Skylark Ballroom (previously known as Armani's) without even knowing what the finished product would look like. The event coordinator Taylor was very professional and easy to work with. The food was delicious and everyone seemed to have a great time. Definitely the perfect venue for all different types of weddings!Would highly recommend this venue! We were so sure about this venue that we booked their newly renovated Skylark Ballroom (previously known as Armani's) without even knowing what the finished product would look like. The event coordinator Taylor was very professional and easy to work with. The food was delicious and everyone seemed to have a great time. Definitely the perfect venue for all different types of weddings! -
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Dixie S. Sent on 01/18/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Paradise
Having our daughter's wedding at the Hyatt was a wonderful experience. The venue is gorgeous and their staff is first class. We worked with the Event Sales Manager, Caitlin Schmedeke. She coordinated all the details and her services went far beyond our expectations.
Thank You Caitlin!!!!Having our daughter's wedding at the Hyatt was a wonderful experience. The venue is gorgeous and their staff is first class. We worked with the Event Sales Manager, Caitlin Schmedeke. She coordinated all the details and her services went far beyond our expectations.
Thank You Caitlin!!!! -
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Lisa B. Sent on 02/24/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The best wedding ever!
We got married at Armani's on the rooftop. It was the best experience ever! It was perfect, and totally different than what any of our guests have experienced for a wedding. Caitlin is the best to work with! She was a dream to have as an events manager through the hyatt. Their food was the best food ever, we are still getting compliments that their food was the best food they have ever had a wedding. Their staff is top tier. THeir bartenders were amazing, we are still getting compliments on the bartending staff. I could not compliment this hotel, staff, and service enough. Thank you!!We got married at Armani's on the rooftop. It was the best experience ever! It was perfect, and totally different than what any of our guests have experienced for a wedding. Caitlin is the best to work with! She was a dream to have as an events manager through the hyatt. Their food was the best food ever, we are still getting compliments that their food was the best food they have ever had a wedding. Their staff is top tier. THeir bartenders were amazing, we are still getting compliments on the bartending staff. I could not compliment this hotel, staff, and service enough. Thank you!! -
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Bridget H. Sent on 11/03/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Happy bride
Caltin was amazing and a super star. She simply made things work smooth and everything was beautiful. Having your wedding at this location, you will remember and enjoy the staff, and the food was AMAZING, my guest still talk about how good the food was sooooo good. The view was everything. Book your wedding today.
Happy Bride & GroomCaltin was amazing and a super star. She simply made things work smooth and everything was beautiful. Having your wedding at this location, you will remember and enjoy the staff, and the food was AMAZING, my guest still talk about how good the food was sooooo good. The view was everything. Book your wedding today.
Happy Bride & Groom -
Quality of service
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Zoe R. Sent on 09/07/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Experience Ever
The Hyatt when up and beyond what was expected for my daughters wedding. The service, quality of Food, and the planner on site Caitlin Schmedeke is by far the best in the industry. They paid attention to every detail and made the evening spectacular. Highly recommend.The Hyatt when up and beyond what was expected for my daughters wedding. The service, quality of Food, and the planner on site Caitlin Schmedeke is by far the best in the industry. They paid attention to every detail and made the evening spectacular. Highly recommend.-
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+3 photos
Grand Hyatt Tampa Bay's reply:
Thank you so much for this wonderful review, Zoe! It was a pleasure working with you and your family. Wishing you all the best for your future and we hope you stay safe and healthy! -
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Carol C. Sent on 11/16/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding 2019
Outstanding service and accommodations on every level from guest rooms to special requests to an unbelievable cocktail hour and dinner receptions. The Hyatt and their staff, particularly Caitlin Schmedeke, were attentive to our every need and anticipated some as well. The food was incredible! The evening, perfect!Outstanding service and accommodations on every level from guest rooms to special requests to an unbelievable cocktail hour and dinner receptions. The Hyatt and their staff, particularly Caitlin Schmedeke, were attentive to our every need and anticipated some as well. The food was incredible! The evening, perfect!Grand Hyatt Tampa Bay's reply:
Wow thank you so much for this wonderful feedback, Carol! It was so special being a part of Jana and Greg's wedding. We are so grateful for your attention to detail, understanding, and creativity!!
We wish you and your family nothing but happiness for the future!
-Grand Hyatt Tampa Bay (Caitlin) -
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Militza J. Sent on 03/05/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Venue!
Grand Hyatt Tampa Bay was the first venue my husband and I went to see. They set the bar pretty high because every venue we saw after that we kept comparing to the Hyatt. They were able to accommodate our large guest count, there was free parking for guests and shuttles to the airport. Caitlin was our point of contact and she was such a pleasure to work with from beginning to end. From the time we checked in the night before the wedding to the time we checked out, we were taken care of! The bridal suite was amazing and had plenty of space for getting ready the day of!
The food was an important factor for us as we had been to a few weddings where the food just wasn't good. We knew we didn't want our guests to experience that. When we had our tasting we were so relieved because the food was just so good! The chefs came out during the tasting to speak to us and explain the dishes. It has been a little over a month since our wedding and we still have guests telling us how great the food was!
We can't thank Grand Hyatt Tampa Bay, Caitlin, and her team enough for making our wedding weekend so special!!Grand Hyatt Tampa Bay was the first venue my husband and I went to see. They set the bar pretty high because every venue we saw after that we kept comparing to the Hyatt. They were able to accommodate our large guest count, there was free parking for guests and shuttles to the airport. Caitlin was our point of contact and she was such a pleasure to work with from beginning to end. From the time we checked in the night before the wedding to the time we checked out, we were taken care of! The bridal suite was amazing and had plenty of space for getting ready the day of!
The food was an important factor for us as we had been to a few weddings where the food just wasn't good. We knew we didn't want our guests to experience that. When we had our tasting we were so relieved because the food was just so good! The chefs came out during the tasting to speak to us and explain the dishes. It has been a little over a month since our wedding and we still have guests telling us how great the food was!
We can't thank Grand Hyatt Tampa Bay, Caitlin, and her team enough for making our wedding weekend so special!!Grand Hyatt Tampa Bay's reply:
Militza thank you so much for such a wonderful review! We were honored to be part of yours and Zubin's special weekend!!! We are so glad you enjoyed your wedding suite, and the food as it is such an important part to the day as well! Can't wait to see you back at the hotel soon and we wish you all the best in your future together!!!!
Love,
Caitlin and The Grand Hyatt Tampa Bay Team -
Quality of service
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James B. Sent on 11/26/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Elegant wedding venue
We were so glad we chose Armani's at the Grand Hyatt as the venue for our wedding ceremony and reception. We received so many compliments from our guests re. the quality of the food and service and the venue itself with its spectacular sunset view of the bay. The service far exceeded our expectations. The individual attention from all the staff made everyone feel so special. The event sales manager, Caitlin, was so helpful and made so many suggestions to make our wedding special. She and her staff made sure the wedding went smoothly and without a hitch. So many guests said it was one of the most elegant weddings they had ever attended.We were so glad we chose Armani's at the Grand Hyatt as the venue for our wedding ceremony and reception. We received so many compliments from our guests re. the quality of the food and service and the venue itself with its spectacular sunset view of the bay. The service far exceeded our expectations. The individual attention from all the staff made everyone feel so special. The event sales manager, Caitlin, was so helpful and made so many suggestions to make our wedding special. She and her staff made sure the wedding went smoothly and without a hitch. So many guests said it was one of the most elegant weddings they had ever attended.Grand Hyatt Tampa Bay's reply:
Thank you so much for this amazing review! It was such a special night and we are so grateful we were there to see everything we've worked so hard on come to life!! I'm glad everyone enjoyed their evening and had such positive feedback. You deserved the best night and we are so thankful it was perfect!! The Grand Hyatt wishes you nothing but happiness for your future together!!
-The Grand Hyatt Tampa Bay Staff (specifically, Caitlin;) ) -
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Michelle Sent on 12/06/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Loved this venue!
This hotel is beautiful and so close to the airport. Reasonable prices and great ballroom. The event coordinator was amazing! She was very helpful thru the whole process. Staff gets at A+ too!This hotel is beautiful and so close to the airport. Reasonable prices and great ballroom. The event coordinator was amazing! She was very helpful thru the whole process. Staff gets at A+ too! -
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Katrina G. Sent on 07/05/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful Venue!
We are so glad we chose Grand Hyatt Tampa Bay for our wedding! It was absolutely beautiful and Caitlin helped every step of the way with decorating, coordinating, and vendors. The open bar and food were delicious!! We highly recommend them!We are so glad we chose Grand Hyatt Tampa Bay for our wedding! It was absolutely beautiful and Caitlin helped every step of the way with decorating, coordinating, and vendors. The open bar and food were delicious!! We highly recommend them! -
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Paige L. Sent on 12/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfection!!
Every little girl wants their wedding day to be perfect... at the Grand Hyatt it truly was!! From beginning to start it was a breeze- working with Caitlin seriously couldn’t have been a bigger blessing. I would give them a 12 out of 10 stars if I could! Our wedding day was perfect and I wouldn’t have changed a thing.Every little girl wants their wedding day to be perfect... at the Grand Hyatt it truly was!! From beginning to start it was a breeze- working with Caitlin seriously couldn’t have been a bigger blessing. I would give them a 12 out of 10 stars if I could! Our wedding day was perfect and I wouldn’t have changed a thing.-
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+3 photos
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Lenda Sent on 11/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Venue
Caitilan and her team was great, the pictures were amazing all of our guest raved about the food and the hotel.Caitilan and her team was great, the pictures were amazing all of our guest raved about the food and the hotel.Grand Hyatt Tampa Bay's reply:
Scharlenda thank you so much for this wonderful review! It was a pleasure serving you and I'm so happy to have been a part of your special day!!
Warmest wishes to you and Franklin! -
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Naseem H. Sent on 05/29/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely amazing:)
I have always loved Grand Hyatt but Caitlin made all of my dreams come true I can’t thank her enough:))I have always loved Grand Hyatt but Caitlin made all of my dreams come true I can’t thank her enough:))Grand Hyatt Tampa Bay's reply:
Naseem thank you so much for such a wonderful review! It was such a pleasure to be a part of your special weekend. We loved having you and Michael here and you were an absolutely stunning bride!! Please reach out to us if you ever find yourself back at the Grand Hyatt -
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Leslie Sent on 02/26/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect beachy wedding venue
The Grand Hyatt is the perfect venue if you are looking for a casual beach wedding venue. Caitlin and team helped make our day perfect from the start of our wedding planning. Caitlin is very well organized and detail oriented, she is a great asset to the Grand Hyatt team. Thank you all for all that you did to make our special day a success! I highly recommend this venue!!The Grand Hyatt is the perfect venue if you are looking for a casual beach wedding venue. Caitlin and team helped make our day perfect from the start of our wedding planning. Caitlin is very well organized and detail oriented, she is a great asset to the Grand Hyatt team. Thank you all for all that you did to make our special day a success! I highly recommend this venue!! -
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Susan Sent on 02/17/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Top Notch Event Manager
I cannot say enough about Caitlin at the Grand Hyatt. We just had our daughter’s wedding there and it is a wonderful venue from the beauty of it to the culinary team but Caitlin made our experience the best. She was on top of it all. She is the most professional, conscientious, kind, helpful person that there is. What a great communicator! We always knew what was going on and questions were quickly answered. And we had a lot of them! I hope the Grand Hyatt knows what an asset she is for them! Absolutely outstanding!I cannot say enough about Caitlin at the Grand Hyatt. We just had our daughter’s wedding there and it is a wonderful venue from the beauty of it to the culinary team but Caitlin made our experience the best. She was on top of it all. She is the most professional, conscientious, kind, helpful person that there is. What a great communicator! We always knew what was going on and questions were quickly answered. And we had a lot of them! I hope the Grand Hyatt knows what an asset she is for them! Absolutely outstanding! -
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Brankica B. Sent on 12/23/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent 'getting ready' space!
I booked a suite at Grand Hyatt in order to have enough 'getting ready' space for me and my girls. The Presidential Suite was gorgeous --- super-spacious with bay views! It even came with a free bottle of champagne. Customer service was GREAT --- would highly recommend!I booked a suite at Grand Hyatt in order to have enough 'getting ready' space for me and my girls. The Presidential Suite was gorgeous --- super-spacious with bay views! It even came with a free bottle of champagne. Customer service was GREAT --- would highly recommend!Grand Hyatt Tampa Bay's reply:
Hi Briankica!
Thank you SO MUCH for this review! Our suites have such unique views of Tampa Bay and our Presidential is definitely our favorite too:-) We love hearing that you enjoyed your stay and how our hotel fit into your special day! Best wishes to you!! -
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Christine Sent on 01/22/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
From barefoot on Oystercatcher's beach to heels at Armain's
Caitlin, Arielle and the catering event staff were wonderful to work with to help create a wonderful wedding day not just for us, but for all who attended. They took great care of any special requests we had and made us all feel so special. From our ceremony on Oystercatcher's private beach area to our reception up at Armani's, the day was filled with wonderful memories that the amazing staff at the GHTB helped create! I highly recommend it!
A big thank you to all that helped make our wedding day amazing!Caitlin, Arielle and the catering event staff were wonderful to work with to help create a wonderful wedding day not just for us, but for all who attended. They took great care of any special requests we had and made us all feel so special. From our ceremony on Oystercatcher's private beach area to our reception up at Armani's, the day was filled with wonderful memories that the amazing staff at the GHTB helped create! I highly recommend it!
A big thank you to all that helped make our wedding day amazing!Grand Hyatt Tampa Bay's reply:
Christine thank you so much for such a wonderful review!! It was a pleasure to work with you on your special day. You and Matt are a wonderful pair and I hope you stay in touch with the Hyatt family!!
Warmest regards,
Caitlin and Arielle -
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Jaclyn Sent on 07/09/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Grand Hyatt Tampa Bay was the perfect place for our intimate wedding ceremony. We were treated so well and everything was perfect. The grounds are amazing for the best photo opps and the staff did everything they could to make the day an unforgettable memory. The Gazebo was the best location for a small ceremony overlooking the bay. Cailtin was amazing and helped us every step of the way! We highly recommend having your special event here and cant wait to come back!The Grand Hyatt Tampa Bay was the perfect place for our intimate wedding ceremony. We were treated so well and everything was perfect. The grounds are amazing for the best photo opps and the staff did everything they could to make the day an unforgettable memory. The Gazebo was the best location for a small ceremony overlooking the bay. Cailtin was amazing and helped us every step of the way! We highly recommend having your special event here and cant wait to come back!Grand Hyatt Tampa Bay's reply:
Thank you so much for these wonderful praises! We were so lucky to be a part of your special day! -
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Kimberly Sent on 07/04/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had my wedding, both ceremony and reception, at the Grand Hyatt. I cannot even begin to describe how happy I was with everything. Food, service, responsiveness, amazing customer service, and how welcomed everyone made us and our guests feel for our wedding. The wedding planner that the Hyatt has is top notch. They don't come better then her! She was so helpful and helped give us our dream wedding. Highly highly recommend them and we can't wait to go back and vacation!I had my wedding, both ceremony and reception, at the Grand Hyatt. I cannot even begin to describe how happy I was with everything. Food, service, responsiveness, amazing customer service, and how welcomed everyone made us and our guests feel for our wedding. The wedding planner that the Hyatt has is top notch. They don't come better then her! She was so helpful and helped give us our dream wedding. Highly highly recommend them and we can't wait to go back and vacation! -
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Vanna Sent on 03/15/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We can not say enough good things about Amy Otte and the entire staff that helped make our wedding day special. Our venue was perfect, the wait staff during dinner was excellent and very attentive. Communication between all the staff was what kept things together and on track. Amy was the absolute best! She is an excellent communicator and is always there to answer any questions or just help us when we need it. Everything was flawless. All of our guest could not stop talking about the food, the venue, the service, and how beautiful everything was. Planning a wedding can be stressful, but trust me when I tell you there was nothing for us to worry about with Amy! Thank you Grand Hyatt for an amazing experience and night to remember for my wife and I.We can not say enough good things about Amy Otte and the entire staff that helped make our wedding day special. Our venue was perfect, the wait staff during dinner was excellent and very attentive. Communication between all the staff was what kept things together and on track. Amy was the absolute best! She is an excellent communicator and is always there to answer any questions or just help us when we need it. Everything was flawless. All of our guest could not stop talking about the food, the venue, the service, and how beautiful everything was. Planning a wedding can be stressful, but trust me when I tell you there was nothing for us to worry about with Amy! Thank you Grand Hyatt for an amazing experience and night to remember for my wife and I. -
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User2309765 Sent on 09/10/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely beautiful! The space was to large for my wedding.Absolutely beautiful! The space was to large for my wedding. -
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Kemi Sent on 10/02/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My wedding was back in March so this review is a bit late - however I had to post a review to really show my appreciation to the entire team at the Grand Hyatt but in particular Kristi! Our wedding was a destination wedding so I planned it entirely out of the country - without a wedding planner! How did I do that - because I chose THE best venue in Tampa with such a excellent level of service - I literally had no stress at all due to the constant communication from Kristi to ensure all the details were set. The on day coordination is priceless - all the various vendors not connected to the hotel were managed perfectly and everything was delivered as expected! The food was excellent, the service top class - the actual hotel is modern and in a lovely bay side setting. My suite was so spacious getting ready was such a breeze - and the complimentary breakfast pastries and fruit for all my bridal party was such a nice touch. I loved everything about the day - can't stop smiling when I think about it. Kristi is a star! Chose the Grand Hyatt - you'll never regret it!My wedding was back in March so this review is a bit late - however I had to post a review to really show my appreciation to the entire team at the Grand Hyatt but in particular Kristi! Our wedding was a destination wedding so I planned it entirely out of the country - without a wedding planner! How did I do that - because I chose THE best venue in Tampa with such a excellent level of service - I literally had no stress at all due to the constant communication from Kristi to ensure all the details were set. The on day coordination is priceless - all the various vendors not connected to the hotel were managed perfectly and everything was delivered as expected! The food was excellent, the service top class - the actual hotel is modern and in a lovely bay side setting. My suite was so spacious getting ready was such a breeze - and the complimentary breakfast pastries and fruit for all my bridal party was such a nice touch. I loved everything about the day - can't stop smiling when I think about it. Kristi is a star! Chose the Grand Hyatt - you'll never regret it! -
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Thomas Sent on 12/15/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It was the most blissful experience. Incredible backdrop in the most serene setting in Tampa Bay. Kristi was a rock star. Seamlessly on top of every detail even though I hounded her on everything. It turned out flawlessly. Highly highly recommended!It was the most blissful experience. Incredible backdrop in the most serene setting in Tampa Bay. Kristi was a rock star. Seamlessly on top of every detail even though I hounded her on everything. It turned out flawlessly. Highly highly recommended! -
Quality of service
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Joan Sent on 12/11/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had our recent ceremony and reception at the Grand Hyatt Tampa Bay. Kristi and the rest of the staff was great to work with and the venue was beautiful. Thank you for making our wedding perfect!We had our recent ceremony and reception at the Grand Hyatt Tampa Bay. Kristi and the rest of the staff was great to work with and the venue was beautiful. Thank you for making our wedding perfect!Grand Hyatt Tampa Bay's reply:
Thank you so much for the kind words! I am so thrilled you were happy with everything and I loved working with you and John!! Happy Holidays!!
-Kristi -
Quality of service
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