Grand Geneva Resort & Spa Reviews
Reviews
4.7 out of 5 rating
4.7 out of 5 rating
62 Reviews
94% recommend it
Awards
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![Amy]()
Amy B. Sent on 09/25/2023Highly recommend for any special occasion
The Grand Geneva went above and beyond to make sure my wedding went smoothly. The staff were so friendly and welcoming to all my guests. I can’t wait to spend my wedding anniversary here every year.Grand Geneva Resort & Spa's reply:
Thank you for the kind words, Amy. We are delighted that you enjoyed your big day at Grand Geneva Resort & Spa! We hope to see you for years to come.
Congratulations again on tying the knot!
Love is Grand. -
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![Cortlin]()
Cortlin P. Sent on 06/25/2023Everything we wanted!
We planned our wedding at Grand Geneva from MA, and they couldn't have made it an easier process! Having everything in one place simplified our planning from the cake, catering, and table linens all of it is included in whichever package you select. Our coordinator, Courtney, made sure all of the boxes were checked from start to finish. She made sure to have the contact information for all of our vendors to coordinate things with them in advance The day of the wedding she knew what we needed before we did, and made sure she was available to us if anything came up. She even helped bustle my dress. We had several guests tell us how seamless of an experience they had. If you want your wedding to be as smooth as possible, book Grand Geneva.
Plus their spa service is exceptional. I wanted to have some bonding time with my mom the day before the wedding. The spa helped to coordinate times and treatments for us to spend quality time together. They even scheduled to have lunch delivered to the spa so we could continue our relaxing day.Grand Geneva Resort & Spa's reply:
Thank you for taking the time to share your feedback. We are absolutely delighted that our staff was able to provide you a seamless experience and be a part of your big day. Congratulations, again, on your union. We hope that you will visit our resort for years to come! -
![Suzanne]()
Suzanne R. Sent on 10/23/2022Nothing but the best.
The venue provides almost anything you could need, and anything they don’t provide they will help you find with a network of exceptional vendors. My husband and I were so incredibly grateful for how the day came together - and consistently get feedback that it was the most beautiful venue, most excellent food and service… so on. That is all thanks to the amazing service provided at Grand Geneva.
Specifically, our Wedding Coordinator Haley was incredible. Haley's diligence and attention to detail paved the way for a perfect wedding day for my husband and I. Haley did an excellent job staying communicative with us throughout the planning process and consistently made herself available to our needs and all of our questions leading up to the big day. On that day, she served as our day-of coordinator, making herself available to the wedding party (including mothers of bride/groom!) for all questions and last minute requests, and keeping in touch with all vendors to make sure they knew where to be and when - so we didn’t have to. Additionally, she ensured that we remained on schedule per our outlined agenda that she helped us strategize and create. Overall, her presence was a constant source of comfort to us on an otherwise naturally stressful event. The venue was beautiful and well organized and her service to us leading up to the wedding and during our special day was exceptional. Thank you Haley for everything that you did for us! -
Mandy Sent on 08/24/2023
Fantastic!
Grand Geneva Resort was the perfect place to get married! I highly recommend it to anyone who is looking for an all inclusive wedding venue. Their team is incredible and our day was perfect!Grand Geneva Resort & Spa's reply:
Thank you for the kind words, Mandy! We are absolutely delighted that you enjoyed your big day with us. We hope that you will look back at these gorgeous photos for years to come and remember us fondly!
Love is Grand. -
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![Carolyn]()
Carolyn K. Sent on 09/09/2020The most amazing team and venue!
We had to reschedule our wedding three times because of COVID and we were lucky enough to find a completely outdoor space at the Grand Geneva Resort to have our wedding. We couldn't be happier with how everything turned out. Kristi is a wedding genie and made all our wishes come true. Our guests are raving about how beautiful our wedding was, how delicious the food was and how much fun they had at the resort all weekend long. We are so grateful to have turned a wedding nightmare to a wedding dream. Our venue was the Pavilion and we had our ceremony right across from it near the score board area. Kristi even let me drive into the ceremony on a golf cart! We chose the pan-seared airline chicken breast and the grilled New York strip steak dinner options and our guests are still raving about how good it was. Thank you again, Kristi & Jamie and the Grand Geneva Resort staff for allowing us to create such beautiful memories! We will be back next year for our anniversary! -
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![Mary]()
Mary Sent on 08/04/2020Grand Geneva Wedding: A Dream Come True!
My husband and I give our highest recommendation to Grand Geneva Resort & Spa as a wedding venue. With a June 2020 wedding, the odds were seemingly against us in every way. However, because of Grand Geneva, we miraculously had our dream wedding.
When planning a wedding in uncertain times, communication is key. Grand Geneva provided us with clear and transparent communication throughout the entire planning process. We were fortunate to work with many talented people, including Heather, Alexandra, and Todd, throughout the planning process. Kristi Johnson, our event manager, was our point person for the final 6 weeks prior to the Big Day.
Kristi possesses a rare combination of creativity, flexibility, and dedication. Her responses to our calls, texts, and many emails were always prompt, specific, & thorough. She understood our vision, & she worked to make it happen. She coordinated the rental of our ceiling drapes and Chiavari chairs, & she was the person who coordinated all requests that we had concerning food and beverages.
Grand Geneva's implementation of their "CleanCare Pledge" ensured that the safety of our guests (as well as the people who worked at our wedding) was a top priority. Hand sanitizing stations were plentiful, & all of the staff wore masks and gloves. Grand Geneva opened up the room opposite the Evergreen Ballroom so that our guests could practice social distancing in the Galewood ballroom during the cocktail hour.
The week before the wedding, Grand Geneva’s staff worked behind the scenes to transform the Evergreen Ballroom. Grand Geneva’s staff even strung twinkle lights & hung escort cards on an arch that we provided. From placing photographs throughout the foyer to ensuring the correct distribution of guest favors and coloring books for children, Grand Geneva’s staff made it easy for my groom and me to simply walk in and enjoy our wedding day.
My husband & I come from big Italian families, so we had very high expectations for the food & drink. Chef Nelly, Grand Geneva’s Executive Chef, met & exceeded those expectations with our wedding reception dinner. The tasting was delicious, so we were hoping that the food would be as good on a large scale. We were delighted to find that the food was even better on the wedding day. The outcome was spectacular. Jamie, the person in charge of the beverages, ensured that we were able to offer our guests our choice of liquor and wine. We chose the Super Premium bar package, and we are glad that we did. Our guests are still raving about the food and drinks at our wedding. Chef Nelly even made meals for our guests with special dietary preferences or needs, including a vegan gluten-free meal, gluten-free meal, & vegetarian meals.
Our wedding cake, made by Allie, was beautiful. Our guests had the choice of either chocolate cake with cream cheese frosting and filling or vanilla cake with bavarian cream filling and chocolate ganache frosting. Additionally, Miranda made the groom’s cake—a giant armadillo cake that honored my groom's Texas background.
The Captain of our event, Juan, ensured that our reception was flawless. The level of service was top-notch, and our guests were so impressed with the high level of attentiveness and courtesy.
Grand Geneva made it possible for us to celebrate our wedding day surrounded by family & friends in a beautiful, safe manner. We give this venue our highest recommendation, and we hope that you have the opportunity to have a Grand Geneva Wedding. -
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![Kimberlee]()
Kimberlee B. Sent on 09/16/2019A Grand Experience!
It’s taken me a while to write this review, but I’ve been super busy since saying.. “I Do”.
It was literally ninety days ago that my husband Eric and I were married at Grand Geneva Resort and Spa.
Our coordinator was Jamie. She was super professional, patient, flexible and very resourceful. We also used Haley from Something Blue to coordinate on the day of... and she was stellar.
The venue itself was absolutely amazing, breathtakingly beautiful and in every way remarkable. The memories that were created from the planning process right up to our Bubble send off would not have been possible if it were not for the creativity, attention to details and flexibility of the entire Grand Geneva team who supported our event from start to finish.
We chose to have a Brunch wedding and our guests are still talking about the food and specialty “Mock-tails” that we named to match our courtship journey. “The Jazz Showcase”, “The Proposal”, “The Honeymoon”, and “Happily Ever After!”
I highly recommend Grand Geneva to any Bride who is looking for a naturally beautiful and elegant wedding venue, with great service, yummy food 😊and an overall experience that you’ll never forget!
We look forward to returning to Grand Geneva to celebrate for many years to come.
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![Brittney]()
Brittney R. Sent on 06/18/2019Amazing venue, staff, views, food and more
Our wedding was 10 days ago and WOW, Grand Geneva did such a fantastic job. We had our ceremony on the Fairview Lawn and the reception at the Mountain Top Chalet. Everything was picture perfect and the event itself including everything from timing and setup to food and drink was flawless. Kate Hartz, our Events Manager, was fantastic from start to finish while also keeping myself and others helping me plan in line. Our wait staff and especially our Captain Jamie, were just awesome. If I could do the day again, I wouldn't change a thing and I would 110% choose Grand Geneva again. -
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Nikki Sent on 05/20/2019
An absolute dream wedding at the Grand Geneva!
We are so grateful to Kate H and the team at the Grand Geneva for putting on the wedding of our dreams! The resort itself is absolutely beautiful and provided an amazing space for guests to be together not only during the wedding but throughout the whole weekend. The lobby provided a great natural meeting space for guests, the wedding party and families were able to go golfing the Friday before, and the late night bar provided a space for guests to keep the party going late into the night. The villas were recently remodeled and provided a modern and spacious area for the bridal party to get ready and the grounds were an absolutely beautiful backdrop for photos. The staff, however, really made everything come full circle to make the perfect day. From Day 1, the staff listened to what was important to us and worked with us to create a wedding plan that reflected our vision. We were assigned Kate H as our day of coordinator and she was extremely organized, helpful, and patient throughout the whole process. She made suggestions along the way based on her experience with over 180 weddings and even helped create a 33 person head table (plus booster seat). The moment we got to the Grand Geneva it seemed like the entire staff was so happy for us and our wedding weekend and we received well wishes the entire weekend. Kate led our rehearsal, re-configured our ceremony set-up last minute due to weather, and even drove us in a golf cart for our first look. The servers were all extremely friendly, the food was amazing, and overall it was a weekend we will never forget. Thank you Kate and the team at the Grand Geneva; we can’t wait to come back and make more memories! Ian and Nikki M -
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Brittany Sent on 12/13/2017We couldn't have been more happy with our experience at The Grand Geneva! I am active duty in the military and as such, I was planning my wedding while I was deployed in Afghanistan. I was worried that I wouldn't be able to convey what I wanted from afar and that my "vision" wouldn't come to life the way I wanted it to but that was not the case at all! Kate was the most phenomenal wedding coordinator and made everything turn out exactly as I had envisioned! We only met once during the planning process due to my living across the county, but she was quick to respond to my every email when I had a new idea or wanted to change my catering/cake/decor plan (for the millionth time). She went above and beyond on the day of, adding little details to our setup and ensuring that I didn't have to worry about anything. In addition to the wonderful pre-wedding experience, the day of waitstaff and bartenders were also AMAZING. They were so attentive to our guests and made me feel like a celebrity with their kindness. Everyone said our food was phenomenal and their overall experience was fantastic. Thank you, Grand Geneva, for making our wedding a dream come true!
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![teresa]()
Teresa Sent on 11/30/2022Beautiful Venue, Amazing Resort!
The Grand Geneva Resort is one of the best places to host a wedding!
The entire process was super easy to understand and honestly, everything from the venue tour, tasting, to the Big Day went smoothly. Courtney was our event manager and she was always only an email away and made the planning process easy! The rest of the event staff on the big day were very professional and accommodating. Everyone knew where to be and where to go and what direction to point me in. Every time my glass was empty, Courtney or another staff member was right there asking if I wanted a refill. Everything was HANDLED. Which is so important, the only stress I felt on the wedding day was pre-ceremony jitters.
We had our wedding at the Chalet, which was really dressed up to be a beautiful and unique candle/lantern-lit venue. Post-wedding, Courtney delivered our late night snack leftovers and Anniversary Cake directly to our room with a hand-written well-wishes card!
My only complaint is that the rooms my guests booked through the room block were all spread-out, however I also didn't think to ask for them to be in the same building pre-wedding.
Overall, we loved our wedding and wouldn't change a thing. The Grand Geneva Resort is now one of our favorite places to visit.
Thank you Courtney and the rest of the GG team!!!
Teresa & Tom -
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![crystal]()
Crystal Sent on 12/14/2017We were married at the ski chalet in August and we are still hearing from our guests how our wedding was the best they have ever been to. And I owe it all to Grand Geneva AND KATE! We were treated like royalty from the very start. The venue is BEAUTIFUL. The food is incredible. and their customer service is outstanding. My friends and family loved staying at the resort the weekend of the wedding. And then theres Kate. My. gawd. Kate was a rockstar. I have 0 idea what I would have done without her! She was patient, SO HELPFUL, sweet and hilarious. Whenever I needed ANYTHING, she was there helping out. She even knew I needed things before I even knew I needed them myself! She went way above and beyond her duties.. and I will forever be grateful to her. She made our day perfection!
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