Formals of Litchfield Reviews

213 | Litchfield, IL
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213 Reviews for Formals of Litchfield

Recommended by 96% of couples

4.8 out of 5.0
  • Quality of service 4.8
  • Professionalism 4.8
  • Flexibility 4.8
  • Value 4.8
  • Average response time 4.8

Awards

213
Order by:
  • E

    Emily · Married on 09/26/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I highly recommend FORMALS OF LITCHFIELD!!! The ladies were phenomenal! I really enjoyed working with Paige! Love love love my dress!

    Sent on 06/14/2015

    Formals of Litchfield's reply:

    Emily, we love, that you LOVE, LOVE, LOVE your dress!!! That's as it should be, and thank you so much for your recommendation to our store for other brides. I know our staff works hard to help each bride find their gown and we are thrilled that you found yours, thanks so much!! Lisa & Katy
  • E

    Elise · Married on 09/26/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I bought my dress on the annual 50% off sale, and it was a great experience. I loved my dress so much. Sometimes being a plus sized girl you are worried about how you will look, I felt so beautiful on my wedding day, and seeing how my husband looked at me is something I will cherish forever!

    Sent on 05/23/2016
  • R

    Rhiannon · Married on 09/19/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had the best experience at Formals with Paige! She was very outgoing and a pleasure to work with. She helped me find the dress of my dreams and helped me pick out my bridesmaid dresses. I would highly recommend her and Formals to anyone. You will not be disappointed. :)

    Sent on 01/25/2015

    Formals of Litchfield's reply:

    Rhiannon, You made Paige's day! She loves working with brides and helping them make their way through the gowns and finding that perfect gown! Thanks, Lisa & Katy
  • S

    Sarah · Married on 09/19/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I was very nervous going to try on dresses! Paige was my consultant and amazing!!!! She listened to what I wanted and the first dress she pulled for me was the one!! Such an amazing group of people there and the atmosphere is so friendly and hospitable!

    Sent on 02/02/2015

    Formals of Litchfield's reply:

    Sarah, your complimentary words make us so happy! As a staff, we are always working on getting great at listening to our Brides needs and wants. Sounds like we did a great job helping you, we appreciate you doing business with us! We look forward to helping you with the rest of your gown & accessory needs for your wedding. Thanks Again! Lisa & Katy
  • B

    Brittany · Married on 09/12/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everybody at Formals of Litchfield was very attentive from the moment I walked in the door. They were very helpful and really listened to what I was looking for in my dress. I would highly recommend them!

    Sent on 02/02/2015
  • User4917849 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great customer service.. this was the first place I had scheduled to try on wedding dresses and I found my dress that night!

    Sent on 03/27/2015

    Formals of Litchfield's reply:

    So many of our brides find their gown on their first visit here at Formals! Welcome to our Formals Family, we are so happy that you found your Wedding Dress here. We look forward to helping you with the rest of your Bridal Party. Have a Wonderful Wedding! thank you, Lisa & Katy
  • S

    Stacey · Married on 09/05/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The ladies made my dress shopping experience. Fun and a lot less stressful then I thought it would be. Thank you for the laughs and yet another memorable moment on my way to the alter.

    Sent on 02/19/2015

    Formals of Litchfield's reply:

    Sarah, thank you so much for allowing us to help you find your dream bridal gown. And to know that it was stress free and FUN!! Then that's a double bonus! LOL Welcome to the Formals Family, we can't wait to see pictures of your Wedding! Make sure you tag us on Facebook so we can see your pics! :) thanks, Lisa & Katy
  • User4571187 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Formals of Litchfield is a must! I know the buy it off the rack thing might be a little different but they take care of their dresses when people try them on and they have an amazing selection unlike any other shop! I promise you will not be dissapointed!

    Sent on 12/22/2014

    Formals of Litchfield's reply:

    We love your review! It's exactly what we strive to do everyday. Our brides just love the extensive selection of bridal gowns in all sizes, prices and styles. And we LOVE being different! We want our brides to be able to take home an amazing, affordable and awesome wedding gown as soon as they Say Yes to The Dress! And we always have layaway options available as well. Congrats on your upcoming wedding! Lisa & Katy
  • L

    Lachay · Married on 08/01/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They were very attentive and caring! I had a great experience. Ask for Paige she's awesome! :-) :-)

    Sent on 11/26/2014
  • S

    Susie · Married on 07/22/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Don't go anywhere else, until you go here first, because you won't need to go anywhere else. I wish I'd gone here first. Prior to going to Formals, I looked at several other dress shops, and eventually got pressured into a dress that while it was gorgeous, was not what I needed for my destination wedding in Alaska. I booked an appointment with Paige and went all by myself. First of all, Paige is by far the BEST dress consultant I have ever worked with, and I have worked with MANY, and I'm not even high maintenance, the others were just not as good as Paige. She really took the time to understand what I was needing and the look I was going for, for the big day. She was not pushy and was completely open to letting me try whatever I wanted, rather than pushing me into specific styles, like I'd experienced elsewhere. Talk about service- once I settled on the dress, she special-ordered in veils for me since my dress was more of a gold color and not your standard white or ivory. To go even further, I had hunted and hunted for the perfect jewelry and my search was fruitless. I wanted an emerald green necklace, or something that was gold, floral and whimsical. I found a floral, whimsical hair piece and said I was going to convert it into a necklace, but the only thing missing was that there was nothing emerald on it. Paige had the perfect solution- they could take some stones out and dye them for me! I'd never heard of that! They did this for my necklace, my actual hair piece, and the adornment I bought from them to have sewn onto my dress. Everything worked out perfectly, and I have since referred several other brides to them, who said yes to their dress there as well! This place is the best! They make you feel really special, and they're genuine, unlike other places I'd been to. Not to mention, what I paid for my dress was LESS than the deposit I put down on the wrong dress elsewhere. Go here, you won't regret it.

    Sent on 01/10/2016

    Formals of Litchfield's reply:

    Susie, You are beyond Kind!! We are so blessed by the awesome brides just like you who chose to shop here at Formals. Paige had so much fun working with you and so excited to help you put your look together. We love Paige and all of our staff, who work so hard each and every day to help Central Illinois Brides find their gowns. :) Wishing you all the best at your wedding and beyond. Once again, thank you so much for kind words, Happy Wedding!!! Lisa & Katy
  • E

    Emily · Married on 06/28/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My family and I have been loyal customers to Formals for many years. I was so excited when I got engaged to visit the store in order to find my wedding gown. Stephanie helped to make it an amazing experience for me! I did not know what kind of dress I wanted and she was very patient with me because I needed to try on a variety of styles so I could narrow down my choices. She was just as enthusiastic as I was about finding my gown! Stephanie was also caring, helpful, and understanding. My experience at Formals has always been a great one, but finding my perfect gown with my family and the help Stephanie provided made this experience one I will never forget. Thank you Formals!

    Sent on 06/30/2015

    Formals of Litchfield's reply:

    Emily, I was so excited to see the pictures of you in your wedding gown choice! Thank you for sending them to us, so that we could see how beautiful you look. We have watched you grow into an amazing, kind, smart and beautiful young woman, Thank You for letting us help you find great formal gowns for all of your needs. And a special Thank You for allowing us the privalege in helping you find "the" dress!!!! Stephanie was so happy to help you, she loved the experience with your whole family. We can't wait to see your wedding photos! Thanks again for being a "Formals Girl" , Lisa & Katy
  • N

    Nichole · Married on 06/27/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The girls at Formals made my experience stress free and enjoyable. I felt very comfortable and wouldn't change a thing about my experience with them.

    Sent on 03/19/2015
  • C

    Carrie · Married on 06/27/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I went into Litchfield and described what I wanted. The staff pulled a gown that met every expectation. It was the first and last wedding dress I tried. The price was fair and reasonable and the customer service was excellent.

    Sent on 07/12/2015
  • M

    Michelle · Married on 06/21/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I was surprised to find such great service and dresses in such a small town but Formals was amazing and made the whole process easy!

    Sent on 02/23/2015
  • K

    Kori · Married on 06/20/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Best experience ever!!! Lots of dresses to look at, staff is very helpful and professional. I loved it!!

    Sent on 12/08/2014

    Formals of Litchfield's reply:

    Kori, Thank you!! We agree, we have an awesome selection of gowns and so happy that you loved being here and for your kind words. Make sure you send us a picture of you in your wedding gown! thanks, Lisa & Katy
  • User4948346 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had such an amazing experience!! I felt as if the person helping me really cared about making the wedding day as special as possible. She was able to stay within my budget and find the dress I was looking for! :) I would recommend this place to every bride to be!

    Sent on 04/06/2015

    Formals of Litchfield's reply:

    Fantastic! We love to hear about a bride who not only found her perfect wedding gown, but was in her budget!! That is so important to us here at Formals of Litchfield. You expressed it so nicely. Have a wonderful wedding! Lisa & Katy
  • L

    Lyndsey · Married on 06/13/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Very pleased with the whole experience!

    Sent on 12/05/2014
  • M

    Mallory · Married on 06/06/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They were great to work with. The ladies there made me feel like it was all about me, and what I wanted. They had a great selection of dresses there were reasonably priced.

    Sent on 12/01/2014

    Formals of Litchfield's reply:

    Mallory, Well Said!! We love that you totally got us! Our goal is to make each bride feel like it is totally about her and her wedding when she is shopping here at Formals of Litchfield. Thank you for your very kind words, Lisa & Katy
  • User4590981 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had such a great experience at Formals picking my wedding dress! I tried on tons of dresses before going there and Amy was great at helping me decide between dresses asking me what I loved or didn't love about the different dresses. She made picking a dress a piece of cake! The other staff was also very friendly to my mother and sister. They truly made us feel like their #1 priority while we were there.

    Sent on 12/06/2014

    Formals of Litchfield's reply:

    Thank you for the kind words, Amy is great to work with, she loves everything weddings! So helping our brides pick out the perfect gown is her top priority. So happy to hear that your group enjoyed their time here at Formals of Litchfield, this warms our hearts. Have a wonderful wedding and please send us pictures! Thank You, Lisa & Katy
  • A

    Ann · Married on 06/06/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everyone was extremely helpful. I did not feel rushed at all when trying on many gowns. It was so much fun. I would recommend them to anyone.

    Sent on 06/30/2015

    Formals of Litchfield's reply:

    Ann, Thank you for your kind words. I know so many brides feel rushed in a bridal appointment, and we were happy that you didn't feel that way. Enjoy your gown and we wish you all the best on your upcoming wedding! Lisa & Katy
  • A

    Amanda · Married on 05/30/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The staff was amazing! I was very happy with the options of dresses in my size and the price was veeerrry reasonable!

    Sent on 11/24/2014
  • User4721345 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    This was a great experience! Formals of Litchfield truly went out of their way to make me feel like it was all about me as I tried on wedding dresses. I did end up buying a beautiful dress, Autumn helped a lot during this process. Definitely go in with a mindset of buying a dress, they are off the rack and probably won't be there if you leave and decide later that you want it.

    Sent on 01/21/2015
  • A

    A · Married on 05/25/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I didn't have a appointment on a busy Saturday and they still managed to fit me in. Paige was a lot of help and after I tried on all of my dress picks, she was actually the one to recommend I try on another one that she picked and it's the one I fell in love with.

    Sent on 03/31/2015
  • N

    Nicole · Married on 05/06/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They were extremely helpful and LISTENED to me when I talked about what I wanted in finding my wedding dress. They talked to me the whole time like they knew me making me feel very comfortable and right at home. Amy was very in tune with me and honest about how each and every dress looked on me. She wasn't just trying to sell me any dress, she was trying to help me find my perfect dress that made me look amazing on my big day. She pointed out which dresses were more or less flattering than others and why.

    Sent on 12/28/2014
  • C

    Callie · Married on 05/02/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Paige is AMAZING at what she does and helped me find my perfect wedding dress! I could really tell she loves what she does and it showed. I could not have asked for a better dress shopping experience and I would highly recommend her and Formals of Litchfield to anyone! We had a great experience and I cannot wait for my wedding!

    Sent on 12/19/2014

    Formals of Litchfield's reply:

    Callie, we couldn't agree with you more! Paige is Awesome and we're so glad she was able to help you. She does love her job and it shows, she gets almost as excited as her brides when they find "The Dress". Thank you for your kind words, and don't forget to send pictures! Thanks, Lisa & Katy

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