Formals of Litchfield Reviews

213 | Litchfield, IL
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213 Reviews for Formals of Litchfield

Recommended by 96% of couples

4.8 out of 5.0
  • Quality of service 4.8
  • Professionalism 4.8
  • Flexibility 4.8
  • Value 4.8
  • Average response time 4.8

Awards

213
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  • K

    Kate · Married on 04/29/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I have no complaints about Formals of Litchfield. They were extremely accommodating. My appointment ran late on a Saturday and they happily stayed late to help me. I tried on a dozen of dresses, but I knew after the first one. I tried on several a handful of times and everyone knew it was the first one I tried on. They made it such an incredible experience for everyone who came with me. The only thing it was missing was Champagne, but that's a personal preference. I would go back again and again. I still can't believe I found my dress. They had so many to choose from at really reasonable prices too, and I ended up falling in love with the first dress I tried!

    Sent on 05/18/2016

    Formals of Litchfield's reply:

    Kate, Yay!! You found your gown and had an awesome experience, that makes us so happy. So sorry about not having Champagne, but we do love helping our brides find the perfect gown! If you need anything else, please think of coming back, we're ready to help you and your bridesmaids too! Who knows...maybe there will be Champagne :) thanks, Lisa & Katy
  • A

    Abigayle · Married on 03/14/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I really enjoyed my experience. Paige was very attentive as was the owner. I didn't feel any pressure to buy or to commit to any dresses or jewelry like I did at other stores. Also I absolutely loved that formals actually had dresses that fit my body type! Honestly, formals was my best experience while hunting for the dress. I would definitely do business with them again! Thank you so much for all your help and assistance!

    Sent on 05/25/2016

    Formals of Litchfield's reply:

    Abigayle, thank you very much for such wonderfully kind words! We pride ourselves on having a great selection not only in size, but price and style as well. And we want our brides to LOVE their gown and not ever feel pushed into buying something they aren't in love with. Here's to wishing you all the best on your wedding day and every day forward! Lisa & Katy
  • S

    Sarah · Married on 11/19/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Paige was incredibly helpful!! I consider myself to be very indecisive and she pulled through to help me make my final decision. And a good one at that. I had such a good experience that I would like to come back for bridesmaid dresses ????

    Sent on 06/12/2016

    Formals of Litchfield's reply:

    Miss Sarah, thank you so much for your sweet review!! We agree, Paige is awesome, and she would love to have you come back for your maids, we have a really great selection and your maids will save $20.00 off of each of their gowns! See you soon, Lisa & Katy
  • B

    BRITTANY · Married on 11/12/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    If you want to have the best experience in finding the perfect wedding dress, you will be so happy that you went to Formals of litchfield! I worked with Stephanie and she was the best. She made the day about me and my needs and wants. She made me feel at home right away with her big smile and great bubbly personality. She was like family!!! I had the best time finding my dress with her help, couldn't have done it without her??big thanks to Stephanie!!!!

    Sent on 05/20/2016

    Formals of Litchfield's reply:

    Miss Brittany, we couldn't agree more!! Stephanie is amazing, and we love how she takes her brides under her wing and takes care of all their needs. She loves her job and it shows. We hope you love your gown and if we can help you with anything else for your wedding, please let Stephanie know! Best Wishes, Lisa & Katy
  • A

    Amy · Married on 11/05/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    When I was looking for a dress, I wanted something different. Being in three weddings and attending a bunch the same year I was getting married had me a little stress. I didn't want my dress to be like my friends! The staff at Formals is AWESOME! They have great advice, great taste, and make you feel welcome. Ladies you made my day perfect! Thank you Stephanie! And of course a huge shout out to Lisa & Katy! If you are looking for a gown that is gorgeous and not cookie cutter, look no further than Formals of Litchfield. IT IS WORTH THE DRIVE!!!!!

    Sent on 08/21/2017

    Formals of Litchfield's reply:

    Amy, we are so excited you found the perfect gown!! Thank you for such kinds words, it makes us so happy to know you were able to find that one of a kind look. Make sure to send us pictures. Congrats!! Thanks again, Lisa & Katy
  • C

    Chrissy · Married on 10/22/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I started my hunt for a wedding dress at Formals last January and one hour later, ended the hunt at Formals!! Paige was professional, enthusiastic and was not overwhelming at all. Formals had so many options and sizes, which is unique for a bridal boutique. The private bridal area made the experience personal and special! I had such a wonderful experience, I came back 3 months later for bridesmaids dresses after having so much difficulty in a well known bridal store. Stephanie was the consultant for the bridesmaids dresses and again was professional, enthusiastic and so much fun!! If you are anywhere near the area or are willing to take a drive on 55, your experience will be well worth it!!!

    Sent on 12/27/2016

    Formals of Litchfield's reply:

    Wow Chrissy, what an awesome and kind review!! We could not have said it better, so happy you got to work with Paige and Stephanie, who are both wonderful to work with. You hit the nail on the head on what makes coming to our store so special. Huge selection of sizes, styles and price, as well as a private boutique area for our brides and their family & friends. Thank you again for your review and we wish you all the happiness in your new marriage. Congrats from us!! Lisa & Katy
  • J

    Jennifer · Married on 10/22/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The lady who helped me find my dress was fantastic!

    Sent on 05/19/2016

    Formals of Litchfield's reply:

    LOL...Thank you Jennifer, since we think our bridal ladies are the bomb....they are all fantastic!! So glad you loved working with her. Thank you! Lisa & Katy
  • A

    Abby · Married on 10/21/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I felt very special while I was there. Paige was extremely helpful and I felt like she knew exactly what I wanted. It was a great experience, I feel like I will remember it forever. Very happy that I was able to find a beautiful dress there. Worth the drive!!

    Sent on 05/30/2016

    Formals of Litchfield's reply:

    Miss Abby, Thank you so much for your kind and generous words. So happy that you enjoyed your experience with Paige! Congrats on your upcoming wedding, and please send us pictures :) Best Wishes, Lisa & Katy
  • C

    Chelsea · Married on 10/15/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Loved working with Paige, she made it fun and easy!

    Sent on 05/18/2016

    Formals of Litchfield's reply:

    Chelsea, so glad you loved working with Paige, we do too! Enjoy your wedding dress and your wedding day! Send us photos please, thanks Lisa & Katy
  • L

    Liz · Married on 10/15/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They were very friendly and did a great job listening to what I wanted in a dress! I would definitely recommend this place to other poeple!

    Sent on 05/25/2016

    Formals of Litchfield's reply:

    Well said Liz, we love our bridal ladies, and how they pay attention to what our brides are looking for! Best wishes to you on your upcoming wedding, Lisa & Katy
  • R

    Rachel · Married on 10/01/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I bought my dress back in May for my October wedding and Stephanie was the BEST! I couldn't quite find what I was wanting and she brought me a dress she thought was perfect for me, and it was!! I highly suggest going to see Stephanie to help choose your wedding gown!! She also helped us find the perfect bridesmaids dresses!

    Sent on 11/22/2016
  • M

    Mirriah · Married on 10/01/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Had a great time trying on dresses. And had an even better time finding my dress that I get to wear on my special day! Thank you all so much!

    Sent on 02/08/2016
  • M

    Molly · Married on 10/01/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Formals of Litchfield has always been my "go to" for any type of formal wear. I purchased prom gowns while I was in high school, and recently found the perfect wedding gown! They have a variety of dresses, suited to fit all styles. The staff is not only friendly, but very knowledgeable about the gowns and accessories the store carries. They really make you feel as if you are the only customer in the store, which is wonderful while looking for bridal gowns on a busy Saturday! I will always choose Formals of Litchfield!

    Sent on 02/12/2016

    Formals of Litchfield's reply:

    Molly, so happy that we are your Formals place to find the perfect dress! And congrats on your upcoming wedding. We had so much fun helping you, if you need anything else, we'll be here for you :) Best regards, Katy & Lisa
  • T

    Thea · Married on 10/01/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Formals of Litchfield was so helpful! As soon as I walked in they were ready and excited to help me find my perfect dress. Stephanie is so helpful, fun and outgoing. She makes the experience so exciting and fun! It was such a fantastic experience. I definitely recommend taking a look!

    Sent on 05/20/2016

    Formals of Litchfield's reply:

    Thea, Miss Stephanie loved helping you find your gown!! Thank you so much for taking the time to share such a sweet review of our store and your experience. Have a Wonderful Wedding!! best wishes, Lisa & Katy
  • T

    Trishia · Married on 10/01/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Loved this little shop and Stephanie was amazing! She was helpful, professional, and fun to work with! They also had a very large selection of gowns! I would recommend Formals of Litchfield to any bride to be.

    Sent on 05/23/2016

    Formals of Litchfield's reply:

    Trishia, Thank you so much!! Stephanie is a gem, so happy you enjoyed working with her. We're so proud of our large selection of gowns too! Congrats on your upcoming wedding, send us pictures after your big day! All our best, Lisa & Katy
  • User6754121 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Have a definite idea of what you are looking for when coming in, including your budget. It's very overwhelming when you aren't sure on your details!

    Sent on 05/24/2016

    Formals of Litchfield's reply:

    Great ideas!! We love to help our brides stay within their budget and help them find that oh so perfect gown. Purchasing that gown can definitely be overwhelming with so many details to worry about. So happy you found your gown and thank you for sharing! Lisa & Katy
  • R

    Rachel · Married on 10/01/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Stephanie was wonderful to work with! I would definitely recommend her to someone I know that's looking for a wedding dress!

    Sent on 05/31/2016

    Formals of Litchfield's reply:

    Thank you Rachel! We love Stephanie too :) We wish you all the best on your upcoming wedding, enjoy your beautiful day! Lisa & Katy
  • L

    Lauren · Married on 09/25/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Formals was awesome!!! I had been to multiple other places and couldn't find exactly what I wanted, but formals had it!!! The lady who helped me was extremely nice and they even had chocolate!!!

    Sent on 05/19/2016

    Formals of Litchfield's reply:

    Lauren....LOL of course we have chocolate!! We love it :) But the most important part is that you found your wedding dress!! Yay! We wish every happiness at your upcoming wedding, send us pictures! Congrats, Lisa & Katy
  • H

    hannah · Married on 09/24/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Paige was awesome Down to earth and made the experience fun and very delightful I enjoyed every minute

    Sent on 05/30/2015

    Formals of Litchfield's reply:

    Miss Hannah, we think the same thing about Paige too! She makes her brides feel so comfortable and is extremely helpful to our brides. So happy that you found your experience delightful...:) Best regards, Lisa & Katy
  • User5579477 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    If you're looking for someone who is top notch and professional this is the place for you. They were professional, clean, friendly, and informative. The most helpful place that I even went to.

    Sent on 11/02/2015

    Formals of Litchfield's reply:

    Wow! Thank you so much for your very kind words. We know how hard it is to find the perfect wedding gown, so we hope that every bride has a great experience while trying to make that decision. We Love Our Brides and are so thankful that you and many other brides chose to shop here at Formals. Congrats on your upcoming wedding, thanks! Katy & Lisa
  • L

    Lindsey · Married on 09/16/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The first dress I bought at Formals was a bridesmaid dress for a friend’s wedding. The experience was so positive and fun, I knew I would end up buying my wedding dress at Formals. In fact, they made such an impression on me I made the 245 mile drive from Chicago! Formals’ sales staff is so friendly and organized they put my nerves at ease, and helped me find the perfect dress for me. I was shocked that the dress style I wanted to buy was in the store, and I could buy it off the rack. The dress I ended up with was more stylish and better suited for me. My mom was so thrilled with the way things turned out, she is recommending Formals to all her friends.

    Prior to my appointment I received a confirmation email which included some rules. While at my appointment there was a group that broke the rule on the number of guests allowed. This made it distracting for my mom and I to make a decisions amongst such a large group. Out of respect for the staff, other customers, the dresses, and yourself I recommend following the rules provided. The experience will be much more enjoyable. Trust that the staff at Formals has experience, and has your best interest in mind

    Sent on 05/20/2016

    Formals of Litchfield's reply:

    Lindsey, thank you so much for your wonderful words of praise! We are so delighted that you found your perfect gown, and we wish you much happiness and joy on your wedding day in September! YES... we always want our brides to have an amazing experience and pray that all our brides and their families will enjoy their time here as well. We try so hard to make sure everyone is happy and limiting the size of the group is one way we try to help all brides feel comfortable, welcome and relaxed while they shop for their gown. Thank you for your smart words to our future brides. Please share your pictures with us after your wedding day!! All our best, Lisa & Katy
  • T

    Tahnee · Married on 09/10/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I purchased my dress, veil, and beaded sash from Formals for my wedding. It's gorgeous! Everyone loved it, including my now husband ;) Stephanie helped me and she was AWESOME!! Made the whole experience so great. I just loved her. Highly recommend :)

    Sent on 09/19/2016

    Formals of Litchfield's reply:

    Hi Tahnee! Thank you so much for your kind words. We love that you looked gorgeous in your gown and that it made you look amazing! :) We agree, Stephanie is awesome, so happy she made your experience here fun and helpful. Congrats on your wedding, make sure to send us pictures!! Thanks, Lisa & Katy
  • User6732916 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had a wonderful time with my girlfriends and mother! It was a great experience.

    Sent on 05/18/2016
  • J

    Janie · Married on 08/25/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I would highly recommend Formals of Litchfield to anyone searching for the perfect wedding or prom dress! I found my wedding dress on my first visit and was able to take it home that day. The prices are very reasonable and the staff is nothing short of amazing. My consultants name was Paige and she was so sweet and genuine. She made me and my group feel very comfortable throughout the appointment. We were all very impressed! Thank you Formals of Litchfield!

    Sent on 05/19/2016

    Formals of Litchfield's reply:

    Janie, what kind words! We are so happy that you found your beautiful wedding dress here at Formals. You are absolutely correct! Paige is very sweet and so helpful, her brides love her and so do we :)! Make sure to send us pictures of your wedding day! Once again, thank you, Lisa & Katy
  • A

    Ashley · Married on 08/12/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I had the most amazing service here. I had been to other shops, but overall the people here were the best! Another shop had the same dress and said they would match pricing, but the people there were just awful. Paige made dress shopping fun and exciting for me!

    Sent on 06/13/2015

    Formals of Litchfield's reply:

    Ashley, your gown is so beautiful and we were so excited when you chose to get it from us! Your kind words and others like them make us want to come to work every day to help other brides. Enjoy your wedding day!! thanks, Lisa & Katy

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