Fink's Jewelers Reviews

Reviews

• Logan Sent on 07/10/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  When I took my then boyfriend (now husband!) to the Fink's in Durham to show him my dream ring, we spoke with the staff and really got to know more about the type of company Fink's is and the level of service they provide to their customers. We really felt comfortable in our decision to go to them for such an expensive purchase. Ultimately my husband went through the Fink's in Charlottesville, VA to purchase the engagement ring (and eventually our wedding bands as well) but it was in Durham that we made the decision to go with this company after all! We really have been so pleased with the high level of service and the ease in which the staff walked us through these purchases. Resizing and cleaning have been so easy and effortless. 5 stars all the way!

  When I took my then boyfriend (now husband!) to the Fink's in Durham to show him my dream ring, we spoke with the staff and really got to know more about the type of company Fink's is and the level of service they provide to their customers. We really felt comfortable in our decision to go to them for such an expensive purchase. Ultimately my husband went through the Fink's in Charlottesville, VA to purchase the engagement ring (and eventually our wedding bands as well) but it was in Durham that we made the decision to go with this company after all! We really have been so pleased with the high level of service and the ease in which the staff walked us through these purchases. Resizing and cleaning have been so easy and effortless. 5 stars all the way!
• Kimberly Sent on 11/30/2011
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Allen Bake at Fink's Jewelers at Southpoint was awesome to work with. He helped us from the time we picked out my engagement ring to picking out wedding bands and getting our rings cleaned quite often. Nobody likes a dirty ring! :) He provided his work number as well as his cell phone number if we ever have questions about our rings. We will definitely do business with him again.

  Allen Bake at Fink's Jewelers at Southpoint was awesome to work with. He helped us from the time we picked out my engagement ring to picking out wedding bands and getting our rings cleaned quite often. Nobody likes a dirty ring! :) He provided his work number as well as his cell phone number if we ever have questions about our rings. We will definitely do business with him again.
• Cortney Sent on 11/15/2010
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  We needed a custom ring made to match my engagement ring because it is so unique. Alan was amazing in helping us decide what to do and he got it done in a timely fashion! We liked him so much we went back and bought the groom's band from there as well!

  We needed a custom ring made to match my engagement ring because it is so unique. Alan was amazing in helping us decide what to do and he got it done in a timely fashion! We liked him so much we went back and bought the groom's band from there as well!
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• Gail A. Sent on 08/04/2010
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  I LOVE MY Engagement Ring & Wedding Band, they are FABULOUS!!! Thank you for your professionalism and all your help!! I wouldn't want anything else besides Fink's!!! Special Thanks to Carlos & Staff!!
  
  Gail & Jonathan Ho

  I LOVE MY Engagement Ring & Wedding Band, they are FABULOUS!!! Thank you for your professionalism and all your help!! I wouldn't want anything else besides Fink's!!! Special Thanks to Carlos & Staff!!
  
  Gail & Jonathan Ho
• Jean-Marie Sent on 08/04/2008
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0

  Great service, great engraving - same ring for a better price than other jewelers.

  Great service, great engraving - same ring for a better price than other jewelers.
• Traci Sent on 03/27/2008
  4.1 out of 5 rating

  4.1
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    4.0 out of 5 rating
    4.0
  • Average response time
    3.5 out of 5 rating
    3.5
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0

  The rings were beautiful!

  The rings were beautiful!
• Kristen Sent on 11/23/2010
  3.8 out of 5 rating

  3.8
  • Quality of service
    3.0 out of 5 rating
    3.0
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    3.0 out of 5 rating
    3.0
  • Professionalism
    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0

  I purchased my wedding band from Finks Jewelers in Durham, NC. It was a great price, one of the best prices I found for the piece, and it was beautiful. The customer service was fine as well. However, one of the diamonds came loose approximately 1 week after wearing the band. I was told it needed to be sent to Virginia to be repaired. The whole process took a month to receive my ring and Finks were not responsive in providing me with a timeline or giving me updates regarding the repair. I had no issues with them standing by their warranty and fixing at no cost.

  I purchased my wedding band from Finks Jewelers in Durham, NC. It was a great price, one of the best prices I found for the piece, and it was beautiful. The customer service was fine as well. However, one of the diamonds came loose approximately 1 week after wearing the band. I was told it needed to be sent to Virginia to be repaired. The whole process took a month to receive my ring and Finks were not responsive in providing me with a timeline or giving me updates regarding the repair. I had no issues with them standing by their warranty and fixing at no cost.
• Andrea Sent on 11/18/2007
  3.8 out of 5 rating

  3.8
  • Quality of service
    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
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    3.0 out of 5 rating
    3.0

  I got a very unique ring which was quickly sized and taken care of.

  I got a very unique ring which was quickly sized and taken care of.