Ella Blu Reviews

373 | El Paso, TX
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373 Reviews for Ella Blu

Recommended by 98% of couples

4.9 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.9
  • Flexibility 4.9
  • Value 4.9
  • Average response time 4.9

Awards

373

27 User photos

Order by:
  • T

    Tania · Married on 09/29/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everything I’ve ever dreamed of 🥰✨

    I prayed to have the perfect sentimental experience when I found my dress, and that’s exactly what I got ✨

    Sent on 02/12/2019
  • K

    Kelsey · Married on 09/28/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great experience!

    Had a great time trying on dresses. Everyone was so nice and personable and helped me find the ONE! Thanks again for the fun experience!

    Sent on 12/03/2018
  • Priscilla

    Priscilla Zertuche · Married on 09/28/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Bridesmaid Dresses

    I went in looking for my bridesmaid dresses and Romi helped me out she was great and very attentive of my needs and desires in a bridesmaid dress. My bridesmaids later on went to get their dresses and everything went smoothly.

    Sent on 06/10/2019
  • A

    Audrey · Married on 09/28/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Love at first sight....with some help!

    I am eternally grateful to Crystal for her help and expertise! I thought I had something specific in mind, but once the dresses were brought out that fit my description, I didn't quite rock the look like the Pinterest models I had seen. Crystal picked out a dress that was nothing like what I was going for, but it was beautiful. I was sstuck between that one and another at the end of the day, and her helpful input (mentioning how I would not stop looking at THE dress when I was trying on the other) was so insightful. She knew what I wanted before I knew it myself! I received so many compliments on it, and it was all thanks to her! So happy I chose Ella Blu and was graced with Crystal!

    Sent on 10/29/2019
  • T

    Theresa · Married on 09/21/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    One of the best days of my life!!

    such an amazing experience and had a wonderful selection of dresses. All the staff was so helpful.

    Sent on 12/03/2018
  • michelle

    michelle · Married on 09/21/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wedding dress shopping g

    I’m so glad I found my dress with them. I also decided on bridesmaid dresses from them as well. Sophia and her staff are super friendly, helpful, and answered all questions my bridesmaids or I had.

    Sent on 01/03/2019
  • E

    Emily Ferranti · Married on 09/21/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A fun and memorable experience

    My experience was everything I’d hoped for. They hav a fabulous variety of dresses with a range of prices. They made it a fun and memorable experience. The hand written thank you card I received in the mail was a great touch that was the cherry on top of the cake.

    Sent on 02/13/2019
  • R

    Rosemary · Married on 09/21/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Excellent Service

    Romie is awesome! I described the dress i wanted and she showed me different styles to try on. I felt attended to and she truly made me feel she cared and truly wanted to help me find the dress of my dreams. Thank you Romie!

    Sent on 04/11/2019
  • V

    Vanessa Chacon · Married on 09/14/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wedding dress

    Excellent service Edna was amazing and really nice. My cousin and I Both bought wedding dresses from her.

    Sent on 04/07/2019
  • C

    Cynthia · Married on 09/07/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Perfect experience

    Romie was amazing! Helped me find my perfect dress within my budget!!

    Sent on 12/03/2018
  • I

    Isabella Romero · Married on 09/06/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Magical/excellent/high level of professionalism/

    I came just to see the dresses and the atenttion of Gloria and Sophia make me live something magical.
    They and my parents help me to choose the perfect dress for me.
    Also Rommie help me whit the color of the dress and im so happy and now waiting the arrive of it.

    Sent on 12/05/2018
  • Nina

    Nina Ruvalcaba · Married on 09/06/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great experience, highly recommend!

    She knew exactly what I wanted without me even saying a word. I can tell that she had experience and knew what she was doing and the first dress I tried on is the one I ended up buying. She was very professional and I would highly recommend Fernanda.

    Sent on 09/06/2019
  • N

    Norma Rivera · Married on 08/31/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Beautiful variety in dresses, great customer service.

    I went to other stores in town before Ella blu, and though some other stores had a good selection on wedding dresses, both customer service and wedding dress collection here is undeniable on the top of the list. Some may be pricier than the competition, but you can definitely find one that'll be right on your budget.

    Sent on 03/26/2019
  • Y

    Yavonne Lindo · Married on 08/30/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wedding dress shopping

    I went with my parents to find a wedding dress. Everyone there was very nice. The associate that worked with me was amazing! She was patient and kind. She helped me find the perfect dress!

    Sent on 05/01/2019
  • L

    Linda Marlin · Married on 08/17/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great experience!

    I loved the way the person who helped me find my dress was very helpful, kind and patient! I loved the ambiance of the store and the customer service. Thank you all!

    Sent on 07/14/2019
  • Melissa

    Melissa Hatfield · Married on 08/16/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Professional

    Excellent service! Fernanda Astiazaran was amazing. Would recommend.

    Sent on 02/12/2019
  • J

    Jessica · Married on 08/10/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Good service

    I was not planning on buying a dress yet, but the day I went to Ella Blu I changed my mind. I found the perfect dress and I had good help and service. I recommend this place to anyone looking for any occasion dress.

    Sent on 02/19/2019
  • S

    Sol Acosta · Married on 08/02/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Like a dream

    Edna is the best, she understood exactly what I wanted and the first dress she picked was the one, the most beautiful dress I've had ever seen.

    Sent on 01/14/2019
  • Lily

    Lily · Married on 08/02/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wedding dress

    Gorgeous dresses and wonderful staff!!!

    Sent on 02/11/2019
  • Sofia

    Sofia Sanchez · Married on 08/02/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Excellent professional happy

    I enjoyed the customer service the most. Everyone was extremely helpful. They did whatever it took to get me in a gown before I walked out the door. & I was beyond pleased with my new gown.

    Sent on 03/11/2019
  • R

    Rosalia · Married on 07/19/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Huge inventory

    The atmosphere & staff are so inviting here. I’d been to 3 other bridal shops prior to this one & my bridesmaids & I were blown away by the large inventory & knowledge of everybody. The staff knows exactly how to find what you like about a specific dress but match that to the style you want. They have a large inventory of different colors and sizes which was perfect because I wanted a champagne/ivory color and lots of sparkle. We were greated with wine & mimosas, treated like royalty, I found the perfect dress & even got to take pics afterwards at a photo booth with my girls. I would defiantly recommend it.

    Sent on 03/09/2019
  • B

    Brenda Gonzalez · Married on 07/12/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing experience!

    My experience was amazing!!! And I found my dress!! I couldn’t be more happier with my decision and dont regret my visit at all!

    Sent on 03/06/2019
  • E

    Ellie Williamson · Married on 07/06/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great experience

    Taylor was extremely helpful and attentive and very knowledgeable. She is very positive and made every part of the experience feel special.

    Sent on 02/04/2019
  • A

    Ana J. Ávila · Married on 07/05/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I just love it, she was so amazing!!!

    She was very kind, nice, attentive, and treated me the best, it was one of the best experiences. Thank you so much for everything!

    Sent on 05/01/2019
  • K

    Kat · Married on 06/22/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The best dress shopping experience I’ve had! The staff are very friendly and very helpful and they made sure I didn’t go over budget! They made me feel beautiful and confident! I highly recommend!

    Sent on 10/05/2018