Diamond Banquet and Conference Center Reviews

Reviews
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5.0 Fantastic
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10 reviews
99% recommend it
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 5 out of 5 rating



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Featured
Allie Sent on 12/16/20195 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Unbelievable experience
I cannot say enough good things about the Diamond Center. They managed our crazy timeline change up throughout the day. The staff is amazing!! Every single person from the wait staff, to the building staff, to the sales team, were unbelievable, and so helpful/responsive during the entire process. I could not have asked for a better staff or venue. This is the perfect place for that "all in one" wedding, we had ceremony, reception and hotel for guests to stay. We got so many compliments on how easy that was for guests and how perfect the venue is. The food was amazing also. I definitely recommend the Diamond Center!I cannot say enough good things about the Diamond Center. They managed our crazy timeline change up throughout the day. The staff is amazing!! Every single person from the wait staff, to the building staff, to the sales team, were unbelievable, and so helpful/responsive during the entire process. I could not have asked for a better staff or venue. This is the perfect place for that "all in one" wedding, we had ceremony, reception and hotel for guests to stay. We got so many compliments on how easy that was for guests and how perfect the venue is. The food was amazing also. I definitely recommend the Diamond Center! -
Quality of service
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Krystina Sent on 04/29/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Professional, knowledgable, fun to work with!
The team from the Diamond Center at Suburban Collection Showplace made the planning process so fun and easy. They are so experienced in event planning and they had answers and solutions to all of our questions (and then some)! I would recommend this venue to anyone. You will be well taken care of and they will make sure your special day goes off without a hitch!The team from the Diamond Center at Suburban Collection Showplace made the planning process so fun and easy. They are so experienced in event planning and they had answers and solutions to all of our questions (and then some)! I would recommend this venue to anyone. You will be well taken care of and they will make sure your special day goes off without a hitch! -
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User2358150 Sent on 10/09/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The Diamond Center is amazing! The cost is reasonable compared to many places out there especially for how beautiful it is. The staff was super patient and extremely helpful with the millions of questions I asked before booking. They cooperated with my dad to make the contract to fit exactly what we needed because the generalized contract was for bigger parties and events. They also respond to emails and phone calls quickly. The outdoor courtyard is perfect for the ceremony with the reception right inside. The Hyatt hotel is connected which was a huge selling point for me. What could be better than having everything all in one place? . My wedding is still months away but so far I am impressed and would recommend the Diamond Center to anyone.
**UPDATE**
The Diamond Center exceeded my expectations throughout the whole process. Unfortunately my ceremony had to be moved inside because of rain; but the staff let me wait until the very last minute to decide. Everyone from the wedding coordinators to waitstaff were extremely helpful. I had many guests comment on the superb staff, the amazing dinner, and the overall atmosphere of my reception.The Diamond Center is amazing! The cost is reasonable compared to many places out there especially for how beautiful it is. The staff was super patient and extremely helpful with the millions of questions I asked before booking. They cooperated with my dad to make the contract to fit exactly what we needed because the generalized contract was for bigger parties and events. They also respond to emails and phone calls quickly. The outdoor courtyard is perfect for the ceremony with the reception right inside. The Hyatt hotel is connected which was a huge selling point for me. What could be better than having everything all in one place? . My wedding is still months away but so far I am impressed and would recommend the Diamond Center to anyone.
**UPDATE**
The Diamond Center exceeded my expectations throughout the whole process. Unfortunately my ceremony had to be moved inside because of rain; but the staff let me wait until the very last minute to decide. Everyone from the wedding coordinators to waitstaff were extremely helpful. I had many guests comment on the superb staff, the amazing dinner, and the overall atmosphere of my reception. -
Quality of service
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Chika Sent on 09/24/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent!!! Courtney & Lauren made it a very wonderful experience for us and we are so happy that we chose to have our wedding at the diamond center in Novi!!! The service was immaculate. The dining experience was beyond my expectations. None of our guests were left hungry or unattended to. I HIGHLY RECOMMEND using this venue for your events. They are so welcoming and accommodating. It's unbelievable how smooth everything went on our special day, much thanks to them!!!!Excellent!!! Courtney & Lauren made it a very wonderful experience for us and we are so happy that we chose to have our wedding at the diamond center in Novi!!! The service was immaculate. The dining experience was beyond my expectations. None of our guests were left hungry or unattended to. I HIGHLY RECOMMEND using this venue for your events. They are so welcoming and accommodating. It's unbelievable how smooth everything went on our special day, much thanks to them!!!! -
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Lindsey Sent on 07/04/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Where do I even begin…there are not enough words to describe how amazing this site and staff are. We just had our wedding here, and not only was it the best choice due to everything being under one room (ceremony, reception & hotel) but everything and everyone that came with it are truly the main reason why our special day/night was so successful and perfect! From the moment we put down our deposit for our wedding to be held on site, the staff was so accommodating and flexible. They made sure to meet all our needs and were more than happy to answer all of our questions and make sure everything was to our satisfaction. We knew from the beginning that we made the right choice in having our wedding here,.
Where do I even begin…there are not enough words to describe how amazing this site and staff are. We just had our wedding here, and not only was it the best choice due to everything being under one room (ceremony, reception & hotel) but everything and everyone that came with it are truly the main reason why our special day/night was so successful and perfect! From the moment we put down our deposit for our wedding to be held on site, the staff was so accommodating and flexible. They made sure to meet all our needs and were more than happy to answer all of our questions and make sure everything was to our satisfaction. We knew from the beginning that we made the right choice in having our wedding here,.
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Quality of service
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User1974665 Sent on 12/17/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The staff, the food and the venue were perfect for my daughter's rehearsal dinner, wedding and next day brunch. The team followed through with everything related to my daughter's wedding starting with pre-planning a year before the wedding. They were flexible and professional. I would definitely recommend The Suburban Collection Showplace!!!The staff, the food and the venue were perfect for my daughter's rehearsal dinner, wedding and next day brunch. The team followed through with everything related to my daughter's wedding starting with pre-planning a year before the wedding. They were flexible and professional. I would definitely recommend The Suburban Collection Showplace!!! -
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User1968368 Sent on 12/14/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Everything was flawless. Heather and Courtney are the best in the business and I would recommend this venue to anyone!Everything was flawless. Heather and Courtney are the best in the business and I would recommend this venue to anyone! -
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User1703617 Sent on 07/09/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The Suburban Showplace is the most professional venue in town!! Wouldn't go anywhere else! The food is awesome, venue is beautiful and the hotel is attached to the Diamond Center! Why go elsewhere?The Suburban Showplace is the most professional venue in town!! Wouldn't go anywhere else! The food is awesome, venue is beautiful and the hotel is attached to the Diamond Center! Why go elsewhere? -
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Andre Sent on 10/25/20204.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful event space
The hall took care of my Ceramony, reception and the food. Everything was beautiful.The hall took care of my Ceramony, reception and the food. Everything was beautiful. -
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User2333107 Sent on 09/24/20154.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 5 out of 5 rating
Our reception was beautiful. The staff was great, food was amazing.Our reception was beautiful. The staff was great, food was amazing. -
Quality of service
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