Diamond Cellar Reviews
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4.8 out of 5 rating
57 Reviews
4.8 Excellent
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Quality of service 4.9 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.8 out of 5 rating
98%
Recommended by couples
Awards
57
+3
User photos
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Yasmin J. Sent on 06/21/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wide selection and great service!
Purchased our wedding bands from here and was helped by a very patient salesperson, fairly close to closing. Was able to find our dream bands at a relatively reasonable price!Purchased our wedding bands from here and was helped by a very patient salesperson, fairly close to closing. Was able to find our dream bands at a relatively reasonable price! -
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Stacey S. Sent on 08/27/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely the BEST
I am from Cincinnati and I was having trouble finding someone to help me and my mother in law had used them in the past and what an absolute DREAM TEAM! Karl was my main contact and I did everything over the phone and sending photos and it turned out better than I could have imagined. I think it's a true testament to their level of quality and service that I am willing to make it work from out of the city to work with these amazing people. Cannot recommend them more and always tell family and friends they should be your first stop!I am from Cincinnati and I was having trouble finding someone to help me and my mother in law had used them in the past and what an absolute DREAM TEAM! Karl was my main contact and I did everything over the phone and sending photos and it turned out better than I could have imagined. I think it's a true testament to their level of quality and service that I am willing to make it work from out of the city to work with these amazing people. Cannot recommend them more and always tell family and friends they should be your first stop! -
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Leonardia H. Sent on 07/22/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Selection
Now granted, I wasn't really involved with my engagement ring, but my husband stated he had a great time working with them and designing the ring for me. I can say the initial appointment was amazing and we did not feel any pressure to buy now or to buy outside of our budget. I felt like we were listened to and they really helped narrow down the selection to then help my husband with the final ring design. We also purchased our wedding bands through them and had a great experience with that as well. Even though we went during their wedding band sale we still felt taken care of and important. We were listened to and both ended up with bands we love! I highly recommend the Diamond Cellar if you know what you are wanting or if you need help because they will guide you to the ring of your dreams, or help you design it if need be!Now granted, I wasn't really involved with my engagement ring, but my husband stated he had a great time working with them and designing the ring for me. I can say the initial appointment was amazing and we did not feel any pressure to buy now or to buy outside of our budget. I felt like we were listened to and they really helped narrow down the selection to then help my husband with the final ring design. We also purchased our wedding bands through them and had a great experience with that as well. Even though we went during their wedding band sale we still felt taken care of and important. We were listened to and both ended up with bands we love! I highly recommend the Diamond Cellar if you know what you are wanting or if you need help because they will guide you to the ring of your dreams, or help you design it if need be! -
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Jeana T. Sent on 02/18/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Shop / Buy from Diamond Cellar even from across the country
Last year my son, who lives in Denver, was ready to get engaged but had no idea where to shop for a ring. If he was still living in Columbus there would be no question where to go, of course The Diamond Cellar.
I called Gabe, a man I have worked with for many years at the Dublin location. I asked if he would work with Jeff long distance to create a beautiful ring for Melissa. He said "yes"!!
Gabe made the whole process easy and enjoyable. The ring is gorgeous!!!
Thank you Gabe for making a happy though stressful purchase a breeze. Melissa is over the moon with her ring.
JeanaLast year my son, who lives in Denver, was ready to get engaged but had no idea where to shop for a ring. If he was still living in Columbus there would be no question where to go, of course The Diamond Cellar.
I called Gabe, a man I have worked with for many years at the Dublin location. I asked if he would work with Jeff long distance to create a beautiful ring for Melissa. He said "yes"!!
Gabe made the whole process easy and enjoyable. The ring is gorgeous!!!
Thank you Gabe for making a happy though stressful purchase a breeze. Melissa is over the moon with her ring.
Jeana -
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Jessica Sent on 04/17/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Gorgeous rings!
My husband had a great experience buying my engagement ring from Diamond Cellar! When we went back to look at wedding bands, they didn’t have exactly what I was looking for, so we had it custom designed. They did an amazing job with my rings! We will be going back for a matching anniversary band at some point!My husband had a great experience buying my engagement ring from Diamond Cellar! When we went back to look at wedding bands, they didn’t have exactly what I was looking for, so we had it custom designed. They did an amazing job with my rings! We will be going back for a matching anniversary band at some point!-
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Autumn Sent on 08/14/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I could not ask for anything better
I am THRILLED with my wedding band! I took my grandfather's diamond wedding band and a solitaire diamond necklace from my grandmother, and they transformed them into a unique, different, and amazing wedding band. My grandparents were very special and now that they have passed away, I am so grateful that they will always get to be a part of my wedding, and my life. Diamond Cellar's flexibility in helping me design the band, their reasonable pricing, and their quick work and attention to detail is what makes me a lifelong customer of their's.I am THRILLED with my wedding band! I took my grandfather's diamond wedding band and a solitaire diamond necklace from my grandmother, and they transformed them into a unique, different, and amazing wedding band. My grandparents were very special and now that they have passed away, I am so grateful that they will always get to be a part of my wedding, and my life. Diamond Cellar's flexibility in helping me design the band, their reasonable pricing, and their quick work and attention to detail is what makes me a lifelong customer of their's. -
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Paige W. Sent on 06/14/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Love our Wedding Bands!
We had the best experience working with the Diamond Cellar for both my engagement ring and our wedding bands. They were so knowledgeable and professional - they helped educate us on our purchase options and made us feel so confident in our decisions. Their staff is so friendly and every time we stop in they know us by name and help keep our jewelry in the best condition. Thank you, Diamond Cellar!We had the best experience working with the Diamond Cellar for both my engagement ring and our wedding bands. They were so knowledgeable and professional - they helped educate us on our purchase options and made us feel so confident in our decisions. Their staff is so friendly and every time we stop in they know us by name and help keep our jewelry in the best condition. Thank you, Diamond Cellar! -
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Amanda Sent on 08/22/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Diamond Cellar is truly the best place to buy an engagement ring in the Columbus area. My husband and I shopped around a lot and ultimately were blown away by my custom ring that the Diamond Cellar designed for us. We ended up getting our wedding bands there too. We will forever cherish our wedding rings from the Diamond Cellar!Diamond Cellar is truly the best place to buy an engagement ring in the Columbus area. My husband and I shopped around a lot and ultimately were blown away by my custom ring that the Diamond Cellar designed for us. We ended up getting our wedding bands there too. We will forever cherish our wedding rings from the Diamond Cellar! -
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Lisa Sent on 03/12/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Diamond Cellar takes care of you. My husband and I picked our rings out together and we had so much fun. We love our rings. I get comments everywhere I go. I would recommend the Diamond Cellar to anyone.The Diamond Cellar takes care of you. My husband and I picked our rings out together and we had so much fun. We love our rings. I get comments everywhere I go. I would recommend the Diamond Cellar to anyone. -
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Caroline Sent on 08/11/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Diamond Cellar was excellent from start to finish. I had no idea what I wanted in the beginning, but they worked with us to design a custom ring that I adore, and the quality of their diamonds was the best we saw out of all the stores we visited. At the time, no one else had oval diamonds without imperfections except the Diamond Cellar, and they were very attentive throughout the whole process.The Diamond Cellar was excellent from start to finish. I had no idea what I wanted in the beginning, but they worked with us to design a custom ring that I adore, and the quality of their diamonds was the best we saw out of all the stores we visited. At the time, no one else had oval diamonds without imperfections except the Diamond Cellar, and they were very attentive throughout the whole process. -
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User2311107 Sent on 09/11/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent service! My fiancé loved them! And my ring is amazing!Excellent service! My fiancé loved them! And my ring is amazing! -
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User1971557 Sent on 12/16/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jason was an excellent salesperson. He took the time to explain the different aspects of a diamond and helped us to find something within our budget. Every other jeweler we looked at tried to sell us something we didn't want while Jason helped us to discover what it was that we wanted.Jason was an excellent salesperson. He took the time to explain the different aspects of a diamond and helped us to find something within our budget. Every other jeweler we looked at tried to sell us something we didn't want while Jason helped us to discover what it was that we wanted. -
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User1873688 Sent on 10/20/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great customer service and beautiful diamonds… could you really ask for more!?Great customer service and beautiful diamonds… could you really ask for more!?Diamond Cellar's reply:
Thanks so much for the great review! It means a lot to us that you took the time to tell others about your experience. We hope to see you back in the store again soon! ~Jen -
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Chelsi Sent on 11/16/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Diamond Cellar is where my fiance bought my engagement ring. Not only did he express having a great experience working with Katie Butler, she was so helpful in helping me get the ring resized (twice, due to my eagerness to get the ring back on my hand). We have already been in for our first round of shopping for our wedding bands with Katie and will certainly be loyal Diamond Cellar customers moving forward. The customer service is unparalleled and the staff is a perfect balance of accessible, fun, and professional.Diamond Cellar is where my fiance bought my engagement ring. Not only did he express having a great experience working with Katie Butler, she was so helpful in helping me get the ring resized (twice, due to my eagerness to get the ring back on my hand). We have already been in for our first round of shopping for our wedding bands with Katie and will certainly be loyal Diamond Cellar customers moving forward. The customer service is unparalleled and the staff is a perfect balance of accessible, fun, and professional. -
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Jayne Sent on 03/16/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My fiancé and I had a great experience picking out out rings at Diamond Cellar. They are always attentive to your needs. We are customers for life.My fiancé and I had a great experience picking out out rings at Diamond Cellar. They are always attentive to your needs. We are customers for life. -
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Mira Sent on 02/03/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Worth the money for an amazing ring if you can afford it! We splurges on an engagement ring and then got simple matching wedding bandsWorth the money for an amazing ring if you can afford it! We splurges on an engagement ring and then got simple matching wedding bands -
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User1668500 Sent on 06/18/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I both got our wedding bands from Diamond Cellar. The staff was very helpful in showing us a variety of rings, discussing designs, and prices. We are very pleased with the rings we picked.My husband and I both got our wedding bands from Diamond Cellar. The staff was very helpful in showing us a variety of rings, discussing designs, and prices. We are very pleased with the rings we picked.Diamond Cellar's reply:
Thanks for taking the time to review our store, we sincerely appreciate it. Hope to see you back again soon! ~Jen -
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Christy Sent on 10/28/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
From the engagement ring to the wedding bands, we loved working with Michael at Diamond Cellar. They really try to get to know you and what you're looking for rather than trying to get the most commission. We selected our wedding bands and ordered them about 6mos from our wedding and paid them off over time. Will be going back there for our next jewelry purchaseFrom the engagement ring to the wedding bands, we loved working with Michael at Diamond Cellar. They really try to get to know you and what you're looking for rather than trying to get the most commission. We selected our wedding bands and ordered them about 6mos from our wedding and paid them off over time. Will be going back there for our next jewelry purchase -
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Amanda Sent on 02/19/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My fiancé and I worked with Randy at the Easton location. He spent so much time with us making sure we really liked what we were buying. You always hear their commercials about how they beat everyone in town, and after working with them they do. We shopped at 9 other stores before going to the Diamond Cellar. All the other stores pushed warranty plans, their credit cards and generic ring designs. Randy was great at giving options as far as the diamond cut, color and clarity, and was willing to stay in our budget regardless of how big or small our purchase was. Not until we were ready to buy did he mention that they too have a credit card, and there was never any pressure to open an account with them, it was just simply an option, which was great. We ended up going with a Christopher Designs ring and it is beautiful. Thank you to the Diamond Cellar and Randy for helping us find what we were looking for.My fiancé and I worked with Randy at the Easton location. He spent so much time with us making sure we really liked what we were buying. You always hear their commercials about how they beat everyone in town, and after working with them they do. We shopped at 9 other stores before going to the Diamond Cellar. All the other stores pushed warranty plans, their credit cards and generic ring designs. Randy was great at giving options as far as the diamond cut, color and clarity, and was willing to stay in our budget regardless of how big or small our purchase was. Not until we were ready to buy did he mention that they too have a credit card, and there was never any pressure to open an account with them, it was just simply an option, which was great. We ended up going with a Christopher Designs ring and it is beautiful. Thank you to the Diamond Cellar and Randy for helping us find what we were looking for. -
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Laura Sent on 09/10/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We love our diamond engagement ring from The Diamond Cellar. Inna Ugodnikov, our saleslady was wonderful and helped us find the perfect diamond.We love our diamond engagement ring from The Diamond Cellar. Inna Ugodnikov, our saleslady was wonderful and helped us find the perfect diamond. -
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Michelle Sent on 08/27/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Love my band. My engagement ring was purchased elsewhere, but we were still able to find a band that matches perfect. Large men's selection as well.Love my band. My engagement ring was purchased elsewhere, but we were still able to find a band that matches perfect. Large men's selection as well. -
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Tracy Sent on 01/10/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I love my ring!! They helped with every detail!!I love my ring!! They helped with every detail!! -
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Heidi Sent on 08/11/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff at the Diamond Cellar were extremly professional and courteous. They listened to what we were saying and helped us create the perfect set of wedding bands. We will certainly use them for all of our jewelery needs in the future.The staff at the Diamond Cellar were extremly professional and courteous. They listened to what we were saying and helped us create the perfect set of wedding bands. We will certainly use them for all of our jewelery needs in the future. -
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Lyndsay Sent on 12/06/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing!! They were so helpful and understanding. They will size your ring in one day! They have such a great collection and everything is beautiful!Amazing!! They were so helpful and understanding. They will size your ring in one day! They have such a great collection and everything is beautiful! -
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Caitlyn Sent on 05/09/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Diamond Cellar has such a unique selection of wedding rings. They were very helpful when I picked out my engagement band at the Dublin store making my husband and I feel like we were the only people there. I had to look at every option, and not one time did the sales person make me feel like I was wasting their time. Again, when we picked out our wedding bands at the Easton store they did not make us feel like we were wasting their time when we kept going back and forth on the wedding band for my husband. They took their time to explain each ring we looked at and the pros and cons of each ring as well as comparing them to the rings we looked at previously. I will be going back to the Diamond Cellar for all my future jewelry needs.The Diamond Cellar has such a unique selection of wedding rings. They were very helpful when I picked out my engagement band at the Dublin store making my husband and I feel like we were the only people there. I had to look at every option, and not one time did the sales person make me feel like I was wasting their time. Again, when we picked out our wedding bands at the Easton store they did not make us feel like we were wasting their time when we kept going back and forth on the wedding band for my husband. They took their time to explain each ring we looked at and the pros and cons of each ring as well as comparing them to the rings we looked at previously. I will be going back to the Diamond Cellar for all my future jewelry needs. -
Quality of service
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