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Weddings

Crystal Mountain Resort Reviews

Crystal Mountain Resort

Crystal Mountain Resort

Thompsonville, MI
4.8 out of 5 rating, 98 Reviews
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Reviews

4.8 out of 5 rating
4.8 out of 5 rating
98 Reviews
95% recommend it
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    4.8 out of 5 rating
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Awards

98
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
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    Jennifer L. Sent on 12/27/2023
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    Dream Wedding at Crystal Mountain Resort

    Our wedding at Crystal Mountain in October of 2023 at the Petritz Pond and the Hudson Bay room was everything we had hoped for. From the initial planning stages with Molly, who was excellent at communicating with us regarding all our questions and concerns, to Erin who was amazing at making sure everything was perfect on the day of. The fall colors against the beautiful grounds of Crystal Mountain made for amazing wedding photos. The staff and the food at our reception were wonderful and we received so many compliments on everything. Our guests who stayed at the resort had nothing but good things to say about the staff, restaurants, golf courses, and spa. To have everything in one location was perfect and we would totally recommend Crystal Mountain for weddings and weekend getaways!

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    Julianne L. Sent on 12/28/2023
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    September 2023 Wedding Weekend

    Crystal Mountain was the perfect choice for our wedding venue! Molly and Erin were so helpful in coordinating and planning our whole wedding weekend. The banquet staff was extremely organized and communicative. We had several guests who have food allergies and dietary restrictions and the staff was extremely accommodating. Would not change a single thing about our weekend!
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    Katie J. Sent on 12/27/2023
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    September 2023 wedding

    We got married in September at Crystal Mountain and had the best experience! From the beginning, Molly was the most helpful in planning and answering any questions along the way! Kaylyn was our day of coordinator and she was incredibly helpful and very detail oriented (every brides dream)! The catering and bartenders at both our rehearsal and reception were so kind and went above beyond for both us and our guests. The grounds were so beautifully maintained and made for the perfect backdrop for our pictures. Our guests also enjoyed the lodging and convenience of staying on property. We had such a special wedding with all our close family and friends and we owe it all to Crystal Mountain!
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  • Kelsi
    Kelsi S. Sent on 12/23/2023
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    A perfect wedding experience

    From beginning to end Crystal Mountain met every expectation for our wedding weekend. They made the process easy and as a bride I was truly able to enjoy the process rather than stress over the planning. Our wedding was in August and still are getting compliments from guests about it being the best wedding they had ever been too. Highly recommend Crystal Mountain.
  • Lindsey
    Lindsey M. Sent on 02/21/2023
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    Perfect Snow Globe Wedding at Crystal Mountain!

    I would recommend Crystal Moutain to everyone! We had our Wedding Ceremony in the Northern Lights room and then a private dinner with our bridal party at the Thistle Pub afterward! It was truly magical and so special. The team at Crystal Mountain for facilitating events is awesome! They are so helpful with questions, concerns, and are very prompt in their responses. They are very communicative about how to make the process of planning with them easy and seamless. They made my day from first contact all the way to "I do" just wonderful! I'm so grateful to Crystal Mountain for the best day of my life!
  • Kara
    Kara F. Sent on 09/10/2022
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    Best Decision Ever

    While planning our northern Michigan wedding from California during the pandemic, we knew we'd have to take a risk by booking a venue without visiting it. We're SO glad we picked Crystal! They were absolute pros from beginning to end - completely clear and responsive during the planning process, kind and accommodating to all our guests' needs as the date got closer, and absolutely lovely on the day of, from the chair lift operators to the dinner servers and everyone in between.

    Best of all, when we finally visited Crystal we were super impressed by the whole resort. Comfy accommodations that our family and guests loved, tons of fun activities, and a gorgeous backdrop for our wedding at the top of the mountain! In the end, it was a fabulous experience for a totally reasonable cost. If you're on the fence - do it!
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    Sonya W. Sent on 06/14/2022
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    Amazing wedding experience at Crystal Mountain Resort!

    I am so glad I had my wedding at Crystal Mountain, not only for the beautiful location (Northern Michigan is charming), but also because of the professionalism and diligence of the wedding team at the resort. Even before we signed a contract, the staff at Crystal Mountain were always available to answer any calls or emails with the thousands of questions I had about wedding planning. They never got fed up with me, but were always extremely kind and helpful. In addition, the resort communicated very well within their departments (food, coordinator, set-up) so that everything was exactly how I wanted it to be for the wedding day (this took a lot of stress off of me for the wedding day because I knew I could trust the wedding team to get everything done while I was getting married). Since I was planning the wedding by myself (no other family helped me), I appreciated the help of the Resort staff. Overall, the food was delicious, the event spaces were beautiful, and the people were friendly!
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    Jayce H. Sent on 02/18/2022
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    Wonderful Winter Wedding!

    My husband and I got married at Crystal Mountain last month and it was perfect! The resort itself is beautiful and we were so happy to have our guests spend the weekend at such an enjoyable place. Working with Stephanie and Molly was great. They were very helpful and were always accommodating to our many requests. The wedding day itself went incredibly smooth and all of our guests complimented the food and service that was given. All of the staff were extremely friendly and made sure that our experience was perfect. The food is the best food I've ever had at a wedding and they have so many options. I would recommend Crystal Mountain to anyone looking for a beautiful northern Michigan wedding destination!
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    Lindsay D. Sent on 12/14/2023
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    Wonderful wedding experience

    Our entire wedding week at Crystal mountain was amazing!
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    Kaitlyn H. Sent on 09/16/2021
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    Simply Amazing.

    Our wedding at Crystal mountain was PERFECT. They know how to manage weddings and worked with us on bringing our wedding dreams to life. We created a wedding weekend experience from a welcome reception on Friday, to wedding on Saturday and breakfast on Sunday - all at the resort so we could walk everywhere! I had zero stress in knowing that they could handle everything and it was truly amazing!!
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    Kokie Z. Sent on 06/30/2022
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    Best day ever

    Our experience having our wedding at Crystal Mountain was flawless. They worked with us as we postponed our wedding due to covid, and made sure all the plans were perfect. The staff during the event was SO fun and accomodating. I wish we could have a wedding there every weekend!
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    Katrina P. Sent on 02/27/2021
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    Amazing wedding event at Crystal Mountain

    Crystal Mountain was so great to work with! I did a very small elopement very last minute(only a month of planning) and from day 1 they were so responsive and made me feel like my wedding was the most important event of the day. I would love to give a shout out to Carmen and Stephanie who are great to work with and made my day so amazing. The food was catered through them and everyone loved it. They brought it straight to us and picked everything up so seamlessly. I also needed extra things the day of and they were able to bring it no problem.

    A beautiful place and wonderful people to work with, I would highly recommend using them.
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    Kristi A. Sent on 12/17/2020
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    Perfect in every way!

    Planning a wedding during a pandemic was extremely difficult. But the staff at Crystal Mountain were very helpful and worked with us along the way. They kept us informed on the ever changing rules and regulations and gave us new options and ideas to ensure our wedding was perfect. Our ceremony was at the top of the mountain and the fall colors were at their peak! I am glad we changed our date from the spring to the fall, it gave me a little more time to plan and the colors were breathtaking. Our reception was in a beautiful tent and the service staff was amazing and attentive. The food was hands down the best! (I still have people telling me how good everything was!) We felt like royalty! I plan to come back every year for our anniversary as Crystal Mountain is like home to me!
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    Tiffany Sent on 09/24/2020
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    Would have been the perfect day if it wasn't for COVID

    Due to the restrictions and executive orders in the state of Michigan we were unable to continue planning our wedding at Crystal Mountain. Although we are extremely sad we did not get to experience our day here Crystal Mountain was exceptional to work with. Stephanie, especially, was fantastic. She answered all of my hundreds of questions and went above and beyond to make any of my crazy ideas come to life. Carmen, also communicated with me when things were not looking like they were going to go as planned. She worked with us in this unfortunate event to make sure we were satisfied at the end of the day and of course wished us the best of luck. If you are thinking about booking this venue I highly recommend as you will not be disappointed. We will for sure be back to Crystal Mountain!
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    Shelby Sent on 09/30/2019
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    Perfect day

    The perfect wedding! We had our reception on the Mountain Top Deck with the most gorgeous weather possible. Our guests loved riding the ski lift to the top. The food was amazing, I received many compliments on our appetizers. Stephanie Gray and Carmen Kott were very professional and super responsive with emails. Wish we could do it all over again! It was the perfect day. They also kept us very organized which helped a lot. It was like having wedding planners without having to pay for one.
  • Mackenzie
    Mackenzie Sent on 08/12/2021
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    Perfect venue

    I loved Crystal Mt as a venue. It was beautiful and the planning process was easy. The day of staff was wonderful and it was a lovely place for our guest to stay. Wish we could do it again. Thanks Crystal Mountain! Photos below taken by Lux Light Photography and Melissa is incredible!
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    Jilleisa B. Sent on 01/16/2019
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    Wedding Planning with Crystal Mountain

    Thus far, working with Crystal Mountain in coordinating our wedding has been fantastic. Their team is extremely responsive, professional, and easy to work with. My fiance and I are planning our wedding from across the country to have it in Michigan where we grew up, and we wouldn't be able to accomplish this without their help.
  • Sarah
    Sarah G. Sent on 10/02/2019
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    Perfect venue with amazing views!

    We chose Crystal Mountain because it had everything we were looking for: mountain top views for our ceremony, outdoor reception close by, and the option for lodging for our guests. Our wedding party booked two Mountainside townhomes, and Crystal Mountain made sure they were next door to each other. This made it so much easier to keep everyone on track with our schedule and no one had to go back and forth to get their personal items.
    Carmen was the first person we talked to at Crystal Mountain. She was so incredibly informative and responsive to our emails. When we checked out the venue, she was so friendly and easy to work with. She is a big reason why we chose Crystal Mountain because we knew it'd be easy to work out details with her. Our coordinators at Crystal Mountain were equally as helpful and made our entire day seamless and carefree. Special thanks to Stephanie for being so responsive and for putting up with our millions of questions!
    I highly suggest taking the ski lift up to the ceremony on the mountain top. Everyone kept telling us how unique, peaceful, and scenic the ride was! All of our guests are still talking about the beauty of our wedding. It was definitely a hit and we have no regrets at all about choosing Crystal Mountain for our wedding!! Highly recommend!
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    Kimberly B. Sent on 09/18/2019
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    Best Wedding Venue Ever!

    Crystal Mountain was everything we could ever hope for and so much for! We had several guests from out-of-town, out-of-state, and even out of the country! Everyone loved the scenic ceremony location and incredibly fun reception! Our guests continue to tell us what an amazing time they had and how much the venue blew them away! The food was amazing, the rooms/condos/cottages were UNREAL, and everywhere we went the staff were incredibly friendly and welcoming. I can not recommend this venue enough. If you want a beautiful venue to capture all that Northern Michigan has to offer - look no further!
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    Mike C. Sent on 09/12/2019
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    Stress Free Wedding Planning!

    Crystal Mountain is as perfect as wedding venues get! Thanks due to Carmen Kott and Stephanie Gray, our seasoned planning experts, all of our wedding planning was a breeze. The sit down, plated food tasting was a very nice surprise and having the chef come out for questions was even better! If you need reservations, ask for Carissa Smith, she is a true expert and is understanding when it comes to questions.
    We compared Crystal Mountain to many other venues in the Traverse City area and if you are wanting friendly and detail oriented, don't even bother looking elsewhere besides this venue!
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    Erinburton Sent on 09/03/2019
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    Best experience ever

    Our wedding was absolutely stunning. The mountain top ceremony has beautiful views for miles, and what an experience for our guest to ride a chair lift up to it. The staff were very helpful start to finish. Everyone was very helpful and attentive to myself and all my family and friends
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    Kylea C. Sent on 08/29/2019
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    Everything I hoped for and more...

    The staff at Crystal exceeded my expectations. From the early stages of planning up to the big day, our experience was nothing short of perfect. Carmen, Stephanie and their team are extremely professional, attentive and helpful. They helped create my dream wedding and I am forever grateful! I would recommend Crystal Mountain a million times over.
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    Amanda A. Sent on 08/21/2019
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    Perfection!

    Crystal Mountain was a dream! We blindly chose Crystal Mountain while living out of state. After signing a contract We did a tour in the winter & it was hard to imagine what it would look like come summer. One word “WOW!” Not only is it gorgeous- they are so hospitable! Professional! Organized! Everything you could ask for.
    Carmen is on point with everything & super responsive, easy to communicate with! Stephanie was amazingly helpful in making the events flow smoothly. I was so stressed the day before & their team melted all of that away! Totally worth it!
  • Hannah
    Hannah B. Sent on 08/20/2019
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    Amazing Experience All Around

    Crystal Mountain exceeded our expectations! We felt SO taken care of by each of the people we worked with: Stephanie, Samantha, Carmen, and more! By the end of the wedding, we felt as though we were working with a team of really good friends. They helped us troubleshoot problems on the day of and were so professional. Our guests LOVED riding the chairlift to our ceremony space (truly, people were going crazy over it) and the permanent tent is such an upgrade for Crystal Mountain. We hung lovely chandeliers and bistro lights and it looked magnificent. Overall, we were so impressed by our experience with Crystal Mountain and we'd highly recommend them to anyone looking for a northern Michigan wedding venue.
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    Chelsea J. Sent on 08/09/2019
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    One million stars!

    I would give Crystal a million stars if I could! Every penny was worth it because we had the most perfect day. From the very beginning, Carmen was so helpful and accommodating with getting us booked in! She was wonderful. Then, Stephanie was a rockstar in planning our wedding! Everyone was so accommodating to special requests-and we had a lot! From a special dual plate, to adding in different wines to the packages, they were willing to do whatever it took to make our day special! Even the girl at guest services helped us book some last minute condos when our airbnb didn't have AC! All across the board, I would give Crystal all the praise! The organization, friendliness, professionalism, hospitality, and genuine care for their clients is impeccable. THANK YOU TO CRYSTAL for our dream wedding!
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