Carbonneau Bridal & Formalwear Reviews

Reviews

+11 User photos

• Alyssa N. Sent on 10/29/2021
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  Best experience

  My experience at Carbonneau Bridal was absolutely the BEST! Danielle took the time to understand what I kind of had in mind but I really wasn't sure what I wanted. She had many dresses ready to try on. I fell in LOVE with the second dress I tried. I really wanted to make sure it the " THE PERFECT DRESS". Danielle was very patient with me and let me try on about 12 other dresses till I went back to the second dress I tried on. Girls, Don't settle!! When you know, you know. They had every size possible, which helped make you feel comfortable. Highly recommend Carbonneau Bridal and Formalwear! Can't wait to pick out our wedding party dresses and Tux's in a few weeks.

  My experience at Carbonneau Bridal was absolutely the BEST! Danielle took the time to understand what I kind of had in mind but I really wasn't sure what I wanted. She had many dresses ready to try on. I fell in LOVE with the second dress I tried. I really wanted to make sure it the " THE PERFECT DRESS". Danielle was very patient with me and let me try on about 12 other dresses till I went back to the second dress I tried on. Girls, Don't settle!! When you know, you know. They had every size possible, which helped make you feel comfortable. Highly recommend Carbonneau Bridal and Formalwear! Can't wait to pick out our wedding party dresses and Tux's in a few weeks.
• Lia Sent on 07/04/2022
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  Awesome bridesmaids dresses

  Great selection for bridesmaids dresses! All my bridesmaids got their dresses with no issues.

  Great selection for bridesmaids dresses! All my bridesmaids got their dresses with no issues.
• Monica Sent on 08/04/2020
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  HIGHLY recommend Carbonneau’s!!!

  I said YES to my perfect wedding dress at Carbonneau’s and I couldn’t have dreamed of a better experience. From the moment I walked in the door and was greeted by name right away by Danielle B., to the letterboard in my dressing room welcoming me, to the toast after I said yes. Danielle was outstanding, she understood what I was looking for and found several dresses that embodied my vision. The dress I went with was the third dress I tried on, and she found the absolute perfect belt to go with it. Danielle and Lynn truly made my dreams come true. I’m so grateful to Carbonneau’s for making wedding dress shopping such a fantastic experience, even during a pandemic.

  I said YES to my perfect wedding dress at Carbonneau’s and I couldn’t have dreamed of a better experience. From the moment I walked in the door and was greeted by name right away by Danielle B., to the letterboard in my dressing room welcoming me, to the toast after I said yes. Danielle was outstanding, she understood what I was looking for and found several dresses that embodied my vision. The dress I went with was the third dress I tried on, and she found the absolute perfect belt to go with it. Danielle and Lynn truly made my dreams come true. I’m so grateful to Carbonneau’s for making wedding dress shopping such a fantastic experience, even during a pandemic.

  Carbonneau Bridal & Formalwear's reply:

  Thank you Monica! We were more then happy to help you find your dream dress or your beautiful Wedding!
  
  All the best,
  Lynn
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• Torianna Sent on 05/08/2019
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  Booked and Pretty

  I booked this vendor for my wedding dress and they were phenomenal. They listened to my ideas and made sure to be helpful and honest. What an experience it was! I would recommend them to anyone for everything.

  I booked this vendor for my wedding dress and they were phenomenal. They listened to my ideas and made sure to be helpful and honest. What an experience it was! I would recommend them to anyone for everything.
• Mackenzie Sent on 06/25/2018
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  The staff at Carbonneau Bridal & Formalwear took such great care of me! I purchased my gown, veil and belt in September 2017 for my June 2018 wedding. We had our wedding in NY, so I chose to find a gown closer to where my mom lives in MA. I remembered visiting Carbonneau with my cousin for her prom, so we decided to take a look at their bridal selection when it came time to shop for my wedding dress. Kyla listened to my vision and selected gowns that really fit my style. I chose a Casablanca gown that was the dress of my dreams and paired it with the most beautiful cathedral length veil. Working with vendors from across the country can be stressful but Carbonneau made this west coast bride feel so at ease; from shopping to fittings to alterations. As my wedding day approached, I had my final appointment with Lynn. Lynn made sure that everything was perfect for my big day. I received a hands-on experience that I don't think I would have had in any shop in Los Angeles. I am so happy that I went to Carbonneau!

  The staff at Carbonneau Bridal & Formalwear took such great care of me! I purchased my gown, veil and belt in September 2017 for my June 2018 wedding. We had our wedding in NY, so I chose to find a gown closer to where my mom lives in MA. I remembered visiting Carbonneau with my cousin for her prom, so we decided to take a look at their bridal selection when it came time to shop for my wedding dress. Kyla listened to my vision and selected gowns that really fit my style. I chose a Casablanca gown that was the dress of my dreams and paired it with the most beautiful cathedral length veil. Working with vendors from across the country can be stressful but Carbonneau made this west coast bride feel so at ease; from shopping to fittings to alterations. As my wedding day approached, I had my final appointment with Lynn. Lynn made sure that everything was perfect for my big day. I received a hands-on experience that I don't think I would have had in any shop in Los Angeles. I am so happy that I went to Carbonneau!

  • +2 photos
• Ashley Sent on 10/16/2016
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  I was so impressed by my recent experience at Elegance by Carbonneau. Right when I entered, I liked the clean, elegant and comfortable atmosphere. All of the workers were dressed in black with professional make up and were very friendly. Kyla O'Neill approached me immediately and after getting a good idea of what I wanted she got started picking out dresses. It didn't take her long to pick out dresses that were exactly what I was looking for. She also asked me to point out any dresses that I was interested in and she pulled those. After trying on the dresses , I ended up picking the style I had never even thought of but fell in love with it when Kyla brought it over to me. She gave me lots of time to try on the top contenders back to back and with different veils. She also gave me some great suggestions on color combos for the color that I was considering. During my visit I saw a woman getting her makeup done by another worker and it looked great! I bought the dress today and was pleasantly surprised to get 10 % off the price because it was a trunk show week! I also found out that Carbonneaus' does everything else too - from invitations to tuxes. I would highly recommend Elegance by Carbonneau and Kyla!
  
  
  
  
  
  
  
  
  
  
  

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  I was so impressed by my recent experience at Elegance by Carbonneau. Right when I entered, I liked the clean, elegant and comfortable atmosphere. All of the workers were dressed in black with professional make up and were very friendly. Kyla O'Neill approached me immediately and after getting a good idea of what I wanted she got started picking out dresses. It didn't take her long to pick out dresses that were exactly what I was looking for. She also asked me to point out any dresses that I was interested in and she pulled those. After trying on the dresses , I ended up picking the style I had never even thought of but fell in love with it when Kyla brought it over to me. She gave me lots of time to try on the top contenders back to back and with different veils. She also gave me some great suggestions on color combos for the color that I was considering. During my visit I saw a woman getting her makeup done by another worker and it looked great! I bought the dress today and was pleasantly surprised to get 10 % off the price because it was a trunk show week! I also found out that Carbonneaus' does everything else too - from invitations to tuxes. I would highly recommend Elegance by Carbonneau and Kyla!
  
  
  
  
  
  
  
  
  
  
  

  Carbonneau Bridal & Formalwear's reply:

  Thank you so much for this amazing review! We make sure every customer has the best experience here at Carbonneau's. We are so happy you fell in love with a dress and had such a wonderful time!
  
  -Carbonneau Crew
• Kelsey Sent on 10/25/2016
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  Elegance by Carbonneau is amazing. I bought my dress here a few weeks ago, I came for trunk show and Rylee was super amazing and helpful. She was able to show me other styles and what did or didn't work for my body. Once she put me in my dress though, it made me feel so beautiful. i highly recommend coming here, everyone was so nice, they really made the experience enjoyable.

  Elegance by Carbonneau is amazing. I bought my dress here a few weeks ago, I came for trunk show and Rylee was super amazing and helpful. She was able to show me other styles and what did or didn't work for my body. Once she put me in my dress though, it made me feel so beautiful. i highly recommend coming here, everyone was so nice, they really made the experience enjoyable.

  Carbonneau Bridal & Formalwear's reply:

  We love to see these reviews about us, thank you so much. We strive our best to make sure every customer is greeted and treated with our best customer service skills we have. We are so happy that you said yes to your dress here at Carbonneau's.
  
  -Carbonneau Crew
• Stephanie Sent on 10/22/2017
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  Carbonneau's dressed my entire wedding party, from my dress, to the bridemaids, to the groom and groomsmen, to the fathers, to the mother of the bride, Carbonneaus's was our one stop shop. Kyla kept me so calm and always handled any problem that might arise. I would recommend them to any future brides.

  Carbonneau's dressed my entire wedding party, from my dress, to the bridemaids, to the groom and groomsmen, to the fathers, to the mother of the bride, Carbonneaus's was our one stop shop. Kyla kept me so calm and always handled any problem that might arise. I would recommend them to any future brides.

  Carbonneau Bridal & Formalwear's reply:

  We always say, "We are a one-stop bridal shop". We feel so honored to have been such a huge help in your big day. We strive to help as much as possible and make your wedding the best experience you can have and stress free is really nice too. Thank you so much.
  
  -Carbonneau Crew
• Cassandra Sent on 10/09/2016
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  I went to Elegance with a short time line and a reasonable price in mind... They answered the phone quickly and had plenty of available openings. There was on,y one other bride which was a much better experience than a busy weekend at the chain bridal store. Not only did I find my dream dress but a few that is have been happy and honored to wear. The girls were not only attentive and helpful but made the whole experience easy and never let me walk out second guessing that I made the perfect choice. I'll certainly be sending any local brides I know their way.

  I went to Elegance with a short time line and a reasonable price in mind... They answered the phone quickly and had plenty of available openings. There was on,y one other bride which was a much better experience than a busy weekend at the chain bridal store. Not only did I find my dream dress but a few that is have been happy and honored to wear. The girls were not only attentive and helpful but made the whole experience easy and never let me walk out second guessing that I made the perfect choice. I'll certainly be sending any local brides I know their way.

  Carbonneau Bridal & Formalwear's reply:

  At Carbonneau's we love to help anyone find their dream dress. Wither the wedding is two years away or 2 months with any price range, we will guarantee our best bridal consultants and dresses for you.
  
  -Carbonneau Crew
• Mary Sent on 10/30/2016
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  My mom and I went to this vendor yesterday in order to purchase the mother of the bride's dress. We did not have an appointment and ended up working with Lynn. She was so happy to help and extremely professional. She made suggestions for dresses for my mom to try on and also gave her opinion on how they looked which was super helpful. I would definitely recommend this place to anyone looking for a dress for their mom. They also had a large selection and it was a one stop shop to find all the accessories as well. Lynn was amazing to work with! Thank you so much for all your help!

  My mom and I went to this vendor yesterday in order to purchase the mother of the bride's dress. We did not have an appointment and ended up working with Lynn. She was so happy to help and extremely professional. She made suggestions for dresses for my mom to try on and also gave her opinion on how they looked which was super helpful. I would definitely recommend this place to anyone looking for a dress for their mom. They also had a large selection and it was a one stop shop to find all the accessories as well. Lynn was amazing to work with! Thank you so much for all your help!
• April Sent on 08/04/2016
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  Kyla was very helpful. I was able find my dress after only trying on 3 dresses. We were also able to look at and purchase the bridesmaids dresses on the same day because we had so much extra time. Kyla was so helpful as the girls tried on different style and color dresses, and she was very organized as she took everyone's measurements. The whole afternoon went so smoothly I couldn't have asked for a nicer experience.

  Kyla was very helpful. I was able find my dress after only trying on 3 dresses. We were also able to look at and purchase the bridesmaids dresses on the same day because we had so much extra time. Kyla was so helpful as the girls tried on different style and color dresses, and she was very organized as she took everyone's measurements. The whole afternoon went so smoothly I couldn't have asked for a nicer experience.

  Carbonneau Bridal & Formalwear's reply:

  Hi April,
  
  Thank you so much for your sweet review. Please let me know if I can be of any more help along the way! See you soon.
  
  Kyla
• Rosa Sent on 12/05/2016
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  I purchased a dress for my son's wedding, I was assisted by Rayle and she was extremely knowledable about the dresses.
  She wasn't there to make a "quick sale". She considered age appropriate style along with the correct color to match my skin tone. I would definitely recommend this vendor. Rosa

  I purchased a dress for my son's wedding, I was assisted by Rayle and she was extremely knowledable about the dresses.
  She wasn't there to make a "quick sale". She considered age appropriate style along with the correct color to match my skin tone. I would definitely recommend this vendor. Rosa
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  User2635950 Sent on 06/06/2016
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  I recently purchased my wedding gown at Carbonneau's in Worcester, MA. I had previously been to a few other bridal stores where I received terrible customer service and was completely dissatisfied. I am so glad that I decided to make an appointment at Carbonneau's! I booked an appointment online, which was super easy and Lynn was the woman who assisted me. She was absolutely amazing and could not have been nicer! She helped me to find the dress of my dreams and made me feel like a princess during my appointment. The store itself is beautiful and they have a runway with big mirrors so you can see yourself in the dresses. I did not have a lot of time to order a dress and they still had an adequate selection of dresses. I would highly recommend this vendor to any bride out there who is searching for the perfect dress. The customer service was outstanding, the selection of dresses was great and the dress I purchased is exquisite. I will be returning soon to purchase a dress for both my mother and grandmother. Ask for Lynn, she is amazing and will definitely give you the top notch experience during your appointment! I could not be happier with my experience at Carbonneau's!

  I recently purchased my wedding gown at Carbonneau's in Worcester, MA. I had previously been to a few other bridal stores where I received terrible customer service and was completely dissatisfied. I am so glad that I decided to make an appointment at Carbonneau's! I booked an appointment online, which was super easy and Lynn was the woman who assisted me. She was absolutely amazing and could not have been nicer! She helped me to find the dress of my dreams and made me feel like a princess during my appointment. The store itself is beautiful and they have a runway with big mirrors so you can see yourself in the dresses. I did not have a lot of time to order a dress and they still had an adequate selection of dresses. I would highly recommend this vendor to any bride out there who is searching for the perfect dress. The customer service was outstanding, the selection of dresses was great and the dress I purchased is exquisite. I will be returning soon to purchase a dress for both my mother and grandmother. Ask for Lynn, she is amazing and will definitely give you the top notch experience during your appointment! I could not be happier with my experience at Carbonneau's!
• Jen Sent on 04/27/2016
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  I had Kyla and she was amazing! She helped me find my dress in an hour! She really listened to what i wanted and put 100% into finding the ones that i would really want!

  I had Kyla and she was amazing! She helped me find my dress in an hour! She really listened to what i wanted and put 100% into finding the ones that i would really want!
• Christina Sent on 09/24/2015
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  Elegance was such a fun experience! I visited three different times until I was sure about my dress. The sales women were very attentive and wonderful, highly recommended!

  Elegance was such a fun experience! I visited three different times until I was sure about my dress. The sales women were very attentive and wonderful, highly recommended!
• Devin Sent on 05/13/2015
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  I bought my cathedral length veil ($28), beaded blusher ($28), necklace ($16), and tiara ($36) from Wedding Factory Direct, and was SO PLEASED! I didn't want to spend hundreds of dollars on my veil and tiara and a friend of mine said she got her headpiece here for SO CHEAP, but I was still a little hesitant about ordering online. Since everything was so inexpensive, relatively speaking, I figured I didn't have much to lose and just went for it and I'm so glad I did! The prices here seem too good to be true, but definitely aren't! Everything came in absolutely perfect, great quality, well-packaged, and relatively quickly, too!
  
  I even made a mistake on the color I ordered for my cathedral length veil when I placed the order. I realized it immediately so I e-mailed to see if they could change it and they responded quickly and changed it before it shipped out. I can't rave about them enough! I recommend them to EVERY bride I ever talk to! The only thing to be aware of is that there are no returns, unless something comes in damaged, so just keep that in mind!

  I bought my cathedral length veil ($28), beaded blusher ($28), necklace ($16), and tiara ($36) from Wedding Factory Direct, and was SO PLEASED! I didn't want to spend hundreds of dollars on my veil and tiara and a friend of mine said she got her headpiece here for SO CHEAP, but I was still a little hesitant about ordering online. Since everything was so inexpensive, relatively speaking, I figured I didn't have much to lose and just went for it and I'm so glad I did! The prices here seem too good to be true, but definitely aren't! Everything came in absolutely perfect, great quality, well-packaged, and relatively quickly, too!
  
  I even made a mistake on the color I ordered for my cathedral length veil when I placed the order. I realized it immediately so I e-mailed to see if they could change it and they responded quickly and changed it before it shipped out. I can't rave about them enough! I recommend them to EVERY bride I ever talk to! The only thing to be aware of is that there are no returns, unless something comes in damaged, so just keep that in mind!
• Velvet Sent on 07/22/2014
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  Unbelievably beautiful... I was reluctant to order my tiara with matching jewelry on the Internet. The pictures looked very nice but when I opened my package the set took my breath away... I received my order in perfect condition and very fast... Don't be afraid to order from this company I am more than please with the product and will order more from them...

  Unbelievably beautiful... I was reluctant to order my tiara with matching jewelry on the Internet. The pictures looked very nice but when I opened my package the set took my breath away... I received my order in perfect condition and very fast... Don't be afraid to order from this company I am more than please with the product and will order more from them...
• Alicia Sent on 05/13/2014
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  LOVED MY DRESS!!!! Kyla was great help during the process to help me find my perfect dress!

  LOVED MY DRESS!!!! Kyla was great help during the process to help me find my perfect dress!
• Mary Sent on 08/18/2013
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  We only received the sash for the wedding gown so far. We are still waiting for the maids dress to arrive, so i can only comment on the one item. No complaints so far. Colleen was great.

  We only received the sash for the wedding gown so far. We are still waiting for the maids dress to arrive, so i can only comment on the one item. No complaints so far. Colleen was great.
• Cassie Sent on 08/20/2012
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  I had an amazing experience today with Elegance by Carbonneau. Alexandria was so kind and patient with me. This was my first time trying on dresses and i had no idea what i liked. I tried on at least 15 dresses and she never seemed frustrated. The last dress was the one that I picked and all the consultants came around and flourished me with compliments. I know this is their job but I was so happy that they all joined in (we were the only ones in the store). I have no complaints about this place and I am excited to go back agaiN!

  I had an amazing experience today with Elegance by Carbonneau. Alexandria was so kind and patient with me. This was my first time trying on dresses and i had no idea what i liked. I tried on at least 15 dresses and she never seemed frustrated. The last dress was the one that I picked and all the consultants came around and flourished me with compliments. I know this is their job but I was so happy that they all joined in (we were the only ones in the store). I have no complaints about this place and I am excited to go back agaiN!
• Cathy Sent on 06/11/2013
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  I am the Mother of the Bride (mob) and my experience with Ashlee Winston was the best!! She was so professional, knowledgeable and kind, she made my mob dress shopping so easy and perfect! She recommended a dress to me that I loved and purchased without having to try any others!! I highly recommend this shop and Ashlee!!

  I am the Mother of the Bride (mob) and my experience with Ashlee Winston was the best!! She was so professional, knowledgeable and kind, she made my mob dress shopping so easy and perfect! She recommended a dress to me that I loved and purchased without having to try any others!! I highly recommend this shop and Ashlee!!
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  User6056010 Sent on 08/31/2013
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  We went through Carbonneau's for my wedding dress as well as the men in the bridal party. I loved my dress and working with Cathy was great! Alterations were a little pricey, but we were happy with how everything turned out.

  We went through Carbonneau's for my wedding dress as well as the men in the bridal party. I loved my dress and working with Cathy was great! Alterations were a little pricey, but we were happy with how everything turned out.
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  User1029472 Sent on 11/28/2012
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  I ordered my bridesmaid dresses from Carbonneau's online site and dealt directly with Colleen. She was prompt, extremely responsive and helpful. It was difficult trying to coordinate the order with 6 bridesmaids but Colleen got back to me extremely quickly with all of my questions and seemed genuinely happy to help. I had an issue with the swatch i received from the bridesmaid dress manufacturer being too small, Colleen handled the issue from start to finish and was able to get me a new swatch. I had a wonderful experience with them and would highly recommend Carbonneaus as well as their online site www.mydress4less.com to any bride who wants top quality customer service and employees who truly care about their customers.

  I ordered my bridesmaid dresses from Carbonneau's online site and dealt directly with Colleen. She was prompt, extremely responsive and helpful. It was difficult trying to coordinate the order with 6 bridesmaids but Colleen got back to me extremely quickly with all of my questions and seemed genuinely happy to help. I had an issue with the swatch i received from the bridesmaid dress manufacturer being too small, Colleen handled the issue from start to finish and was able to get me a new swatch. I had a wonderful experience with them and would highly recommend Carbonneaus as well as their online site www.mydress4less.com to any bride who wants top quality customer service and employees who truly care about their customers.
• Minerva Sent on 05/23/2013
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  I loved the great service I got here. Ashlee was friendly, attentive, and professional. I had an awesome experience . My dress needed a last minute alteration . They got it back to me the same day. Thank you all for making this experience a wonderful one. . I would come back again in a heart beat.

  I loved the great service I got here. Ashlee was friendly, attentive, and professional. I had an awesome experience . My dress needed a last minute alteration . They got it back to me the same day. Thank you all for making this experience a wonderful one. . I would come back again in a heart beat.
• Mary Sent on 04/19/2013
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  My daughter and I have been looking for a senior prom dress for 6 months. My daughter had a specific dress in mind, along with a specific color. The salespeople at Elegance by Carbonneau were unbelievably helpful, not pushy at all and helped us find the DRESS! Ashlee Winston assisted us the most and when my daughter put "the dress" on, Ashlee went online to see if it was available in red, which was what my daughter was looking for. She also called the vendor to see if they had the red dress in her size, in stock. We had been to several, and I mean several shops. The difference at this shop is that they appeared to really care, weren't pushy and answered questions professionally. We actually had FUN shopping at this store. I would highly recommend this store and will return there for future needs even though it is quite a distance from my home.

  My daughter and I have been looking for a senior prom dress for 6 months. My daughter had a specific dress in mind, along with a specific color. The salespeople at Elegance by Carbonneau were unbelievably helpful, not pushy at all and helped us find the DRESS! Ashlee Winston assisted us the most and when my daughter put "the dress" on, Ashlee went online to see if it was available in red, which was what my daughter was looking for. She also called the vendor to see if they had the red dress in her size, in stock. We had been to several, and I mean several shops. The difference at this shop is that they appeared to really care, weren't pushy and answered questions professionally. We actually had FUN shopping at this store. I would highly recommend this store and will return there for future needs even though it is quite a distance from my home.

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