Bloomingdale Golf Club Reviews

51 | Bloomingdale, IL
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51 Reviews for Bloomingdale Golf Club

Recommended by 99%

51
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4.9 out of 5.0
  • Quality of service 5.0
  • Professionalism 4.9
  • Flexibility 4.9
  • Value 4.9
  • Average response time 4.9
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  • J

    Jill · Married on 06/30/2018

    2.4
    • Quality of service:
      4.0
    • Responsiveness:
      0.5
    • Value:
      4.0
    • Flexibility:
      2.0
    • Professionalism:
      2.0

    Initial meeting went really well, but when we sat down to meet 3 months before my big day LOTS of things changed from what I was initially told. Was told by Karen from the beginning that the whole day was mine and she knew from Day 1 that I was planning on having my ceremony there as well as my reception, only to find out that 3 months before my big day that there was a golf outing scheduled on my wedding day ( I signed my contract 1.5 years prior to this) and that "I could have my ceremony there, but it would be inconvenience to the golfers twice... once for the ceremony and then again for pictures." Was so upset I almost changed my ENTIRE venue, to not have to deal with being told one thing and then the next time something different. Karen was hard to get a hold of, even made an appointment to make my final payment and she didn't up. Had to pay her husband Jeff, who was extremely delightful. Lisa was very thoughtful when it came to the execution. If I would have known what craziness I would have been dealing with, with Karen, I would NOT have gone with Bloomingdale Golf Club. Overall, the night did run smoothly, but after my 3 months to the day meeting, I made my husband deal with Karen because I was to the point of tears if something else changed because I felt like all she wanted to do was change and dictate things.

    Sent on 07/18/2018

    Bloomingdale Golf Club's reply:

    Jill, Nothing had changed from the day you finalized your date with us until the night of your wedding. I'm very sorry that you misunderstood "the day is yours" comment. We cannot close the golf course for the entire afternoon for you to take pictures while your guests wait for cocktail hour to begin for 4 - 5 hours. We host golf outings almost every Saturday and they do not conflict with the ceremonies or picture taking for our weddings. I answer almost every email within 24 hours and final payment needs to be made AFTER final counts have been received. I wish you nothing but the best in the future. Karen

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